I have been a customer of Pro Photo since 1999. The quality of their products and customer service is second to none. Thank you to the entire team, especially Harmony and John. read more

Pro Photo Connection - This is an image from a 1959 Kodachrome slide that was scanned by Pro Photo. Outstanding quality! - Photography Stores & Services Near Me - Irvine, California

In the last year the store has changed so much. It used to be a nice place to go and now there is a constant turnover of employees. Since John left it's falling apart, you know it's bad when Samy's Camera is better. read more

After using the developing advice for years I purchased a refurbished Polaroid camera. Two months after letting it sit in the box it came time to use it and the first shot it spit out a half a roll of the 600 film around 2 bucks a shot. When I took it back it in I was met with an extremely sour attitude and no attempts to rectify the situation just "too bad so sad". I recommend going to a camera place that treats their customers with respect and stands behind the functionality of the pro product at they sell. Try somewhere else. No wonder the employee turn over there is so common. Once John left it all fell apart. Shame. read more

Pro Photo Connection - First shot out of the box shot out four Polaroids. - Photography Stores & Services Near Me - Irvine, California

This is my local-ish go-to photo supply and developing spot. They have a great selection of of 35mm, 120, and 4x5 film and their in-house developing and scanning is top-notch. limited used gear and not a ton of accessories for sale - just not their business model, but the staff is fantastic. super helpful, not pushy, no gate-keeping to be found. good selection of photo paper and developing supplies and their printing service is really good. I try to spend my film/developing budget with these folks. They do send out slide film for developing and then scan it themselves. This means a 3 week delay and that is the only real downside to the shop. read more

ive been going to prophoto for film, development and a couple other things for the past few months and the service has always been amazing. All of the workers are super helpful and super informative when asking them questions 100% would recommend. read more

I go here for all of my film and photography needs, all of the employees are super nice and helpful. I would recommend anyone who's into photography to come here. read more

Walked in on a Monday, and I was promptly assisted. Provided 3 matte options after I requested to enlarge a developed 35mm cut film from 1979 to a 4x6 and 8x10. Not only was it done next day, they created an account for me and I was notified of my status shortly I left and when it was ready for pickup, I got another email and then an e-receipt. Couldn't be more happier with the quality, service, speed, care of packaging, and the price was beyond reasonable. read more

I sent in a few rolls for developing+scanning+printing. First, I must share what others have said about poor customer service. Some of the workers are great, like the woman at the photo dev counter. You can walk by other workers and stand by the register without so much as an acknowledgment of your existence. Which is simply odd. I'm not expecting Ritz level service but like? Second, my negatives were not cut as requested. I was told I'd get my scans back the day I picked up the negatives. But I had to email them a few days later to received my scans, and even then I only ever got half of them. I contacted them again regarding the other half, and got nothing. Not great all around. Luckily these aren't the most important pics ever. Still, I don't think I'll be coming back. read more

Printed out my passport photos here. Can't recommend it more! If you ever need to print passport photos, this is the place, don't go to cvs or Walgreens or staples. I printed 16 passport photos (I have thr digital file) and only paid less than 5 dollars! Not to mention the high quality, the excellent service, and no wait time. Recommend!! read more

I absolutely love this place. Such amazing quality prints of film photos. I have lived out of state for a few years and still mail them my film for them to process since they do such an amazing job. Everyone there is friendly as well. Highly recommend. read more

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My original review still stands. These guys are family after having been with them since '84 when I was taking photo classes. We've aged a bit, become cranky at times but that's family life. Imagine all the abuse I've received from John over these years. :) Makes it fun. The crew has changed though I've been pleased with their services all this time that makes this my #1 place. Shout to Lance as one of the OG crew! (Miss the past staff as well.) Tony has been great in our interactions. Well worth the drive for the SBE Chromira prints when I need them. Prices are fair and results excellent! read more

Pro Photo Connection - Banana walnut muffin shoot. - Photography Stores & Services Near Me - Irvine, California

I am disappointed with the very slow develop & scan service. I was given an ETA of 1 week (Friday 6PM). Well, it's Friday at 8:30PM and I do not have my scans yet, and they are closed for the weekend. No notice or anything of a late delivery. Paying almost $25 for develop and scan should have better service. read more

Customer service, knowledge and courtesy are the best! They have everything to accommodate your photographic needs. read more

I absolutely love their communication and the quality of their work. Pro Photo is my go to place to have my film developed and scanned. Everyone here is super helpful and friendly! read more

Pro Photo Connection - Photography Stores & Services Near Me - Irvine, California

this is my go-to film studio! the staff are very friendly and efficient!! they're always down to answer questions and always deliver my film in a quick and timely manner! love them!! read more

Truly a gem in OC. I've been shooting film for 4+ years now and I'm a devout customer here. By far, it is the cheapest place to develop your film rolls in the area. One of the biggest reasons I continue to come back. Film is not cheap Turn over rate truly depends on when you come in and how much they're developing. Usually turnaround for me has been 1-2 weeks but they've never sent me photos after their promised time and date. The earliest I've gotten my photos back was probably within 3 days? John is so sweet- always super welcoming. If you're a regular customer, they have all your information stored including email + payment info so all you need to do is quickly fill out the form and pass on your film rolls. I've never rented out equipment from them, but I've recommended this place to ALL of my film taking friends and they all love it!! read more

nicest staff ever!!!! thank you so much for getting my film done so fast!!! also super affordable for film developing!!! they had tons of cameras, films, equipment. lovvvvvve this place!!!! they have an amazing selection and again the coolest nicest staff ever! read more

This place was recommended to me by a friend whom I trust since she shoots film exclusively for her business. So if she trusts these guys for that, I'm sure they would do a good job with my random rolls of film. I walked in and was immediately stoked! So many cool cameras, tons of film, used gear, etc. "Kid in a candy store" type of feel. I met John, which is who my friend told me to find. John was great. I only said a few words to him until someone else took care of me. This other guy wasn't so great. I think he was a younger dude. He just didn't seem like he wanted to be there or have time for me. Not the most pleasant guy. Like, if I asked him a question, he made it seem like I should've know the answer. I dropped off my rolls and waited. The notification process is a little confusing. They send you an email saying your photos are ready, but you have to wait for a link. That link didn't come until a couple business days later. Seems like if you get an email saying your photos are ready, just send the link in that email. I got my photos back and they were great. But half way through my rolls, I noticed a digital glitch, like an RGB static across the photo. I knew it wasn't me because film cameras don't do that. I emailed the shop with screenshots asking for a rescan. No one responded. I called them a few days later and the guy that answered was even more unpleasant. Like he didn't believe me or something. I referred him to my email, which he found. That part was frustrating. They obviously received my email and just didn't respond? That sucks. After he saw my screenshots, he then said it was a scanning issue on their end and that he would rescan and send a new link. No apology or anything. Just attitude. That also sucked. All of this was just before Christmas. So I gave them plenty of time to get back to me. Well, I still haven't received anything. These photos are just a hobby. But I don't know how people trust these guys if they're shooting professionally. If you've gotten this far, cheers. I'm still going back to them because while I think some of the guys there aren't cool at all, this is the only place around that can develop film professionally (hopefully). read more

PPC sent 3 rolls of film from me into the netherworld of lost mail, due to their use of old addresses on the order form. Even though I put my new address on the space clearly marked "new address". This is not the first time this has happened. The prices at PPC are fair, I don't have an issue with that. I called them and explained the lost mail situation, and was told I would get a follow up call. 6 months later, no call. Obviously, they don't give a crap. I'm just relieved it wasn't a client's film, it was family pictures on those 3 rolls of film. Needless to say, I won't be using Pro Photo Connection for my film developing needs in the future. Dale Bender read more

Jacob, i think is his name helped me find the right type of film that I needed for a big project I had coming up. Genuinely was going to go to samys but Jacob saved me a trip by helping me out quickly and with a great attitude. Looking forward to future visits read more

Favorite place to get my film developed in OC. Love the music selection and overall ambience of the shop and of course, the great customer service from staff. Jacob is always so helpful and always has an answer for all my photo questions! 10/10 read more

Jacob was very attentive and helpful finding me the perfect film roll! It was a great experience looking through the inventory. He answered all questions to the T. read more

Pro Photo Connection, this digital photo printing and film store has absolutely horrible customer service - it's non-existent. I requested a quote on photo enlargement and graphic work design on three prints on August 15th, and I was told ''the quote will be emailed over by the end of the week. I received nothing that Friday. I called the following week and was informed by John that ''we've been very busy so we'll get on it ASAP and you'll receive that email quote estimate within several days. 2 weeks passed without an email or phone call explaining the delay. I thought perhaps my email wasn't copied correctly (and my cell for that matter) so I called again September 1st. John mentioned they now have time to work on this --- email will be sent within a few days at the most. Again, nothing received at the end of that week. I then decided to actually drop over to the store on September 15th --- met John in CS. John pulled the request and project details on his computer so his memory would serve him well. I asked if they can actually do the work, I reiterated that if they can't handle the project, for whatever reason - please let me know. His reply ''no, it's just been busy here but now that the work is in front of me - it'll have it definitely sent over by the end of this week''. It's now over 2 weeks and it's obvious that either A) they don't care about running an honest business, B) prefer to string customers along and not taken on work (reasons unknown) or C) they are going out of business. Outside these possible reasons - I'm completely lost for any rational explanation for this ridiculously absurd conduct. I've obviously taken my business elsewhere. Be warned! read more

I've been coming to Pro Photo for almost the last year and as probably the only photo lab in Orange County that processed E-6 Slide Film in house, I am so grateful for this! They've continually crushed it on every roll I've brought to them and I always appreciate their quick, friendly and welcoming service. John and his staff are wonderful folks who've been nothing but kind to me since I walked in the door last year. Also a great spot to buy any of your film, developing kits, photo paper, prints etc. They've got it all. read more

Pro Photo Connection - Slide Film developed at Pro Photo. Came out so crisp! - Photography Stores & Services Near Me - Irvine, California

This place is absolute quality in so many ways. I used to use Pro Photo Connection to print my photos, for recreational purposes. It was always such great quality print and paper. I moved a little far from the shop and tried other print shops but didn't find the same quality as I did with this photo shop. So even with the drive, I still print all my photos from this shop. A couple days before Christmas, I needed a special photo printed for one of my gifts. I made a mistake on the order and was very sad to not have the picture I needed for the gift with only two days before Christmas. I could've resorted to another photo shop but I couldn't get over the difference in quality. On top of that, I wasn't planning on going back to Irvine for a while. John was so kind to offer to print the photo first thing in the morning and ship it to me immediately, in hopes that it would get to me before Christmas. And it did! I received a well protected package with my photo the day before Christmas. John went above and beyond to make sure I got what I was looking for. And the print, as always, was such great quality. Thank you Pro Photo Connection and especially John for helping me with this project and making it work! read more

Clean location and equipment. Highly recommended. Jacob was very helpful and took the time to explain tech specs and went out of his way to set-up for us. 5 star for high-end equipment and really helpful customer service. Will return for future projects. read more

I've been getting my film processed and scanned here for the last 3 years, they always have a reasonable turnaround time, and a super competitive pricing structure. John that runs the lab is a great dude and makes coming to the shop feel like a second home. This is always the first lab I recommend to people living in Orange County. read more

I started going to Pro Photo over 30 years ago. I was studying Studio Art/Photography in College and Pro Photo had everything I needed. I went there for processing, camera rentals, purchasing cameras, accessories, scanning, restoring old prints, they do it all. It was my go to spot then and has continued to be throughout the years. I highly recommend it for all your photography needs. The one person that has been there from the beginning is John. I'm so grateful for him and the entire staff, who have always been there to help me through my deadlines, to advise and guide me with my orders and purchases. Last week I needed several prints made in time for my family reunion and between John and Diane, they got it done. Thank you both for all your help. The albums were a hit at the reunion. Everyone loved them. read more

I've been looking around for a while to get my disposable camera photos digitized, and I found this place. Took no time at all for the nice man at the counter to get my order placed, and we had a nice conversation while he took my information. Haven't seen the photos yet, but I'm just gonna assume the best cause the service was phenomenal. Hope I have another excuse to come back soon! read more

Everytime I get film developed the employees here are SO helpful and kind. I'm newish to film cameras and they are super helpful, answer my questions, and don't make me feel silly or stupid. They also always stay open a few minutes after 5pm which is great for anyone working an 8-5! read more

My review is based off of my experience with the rental department. I rent Canon lenses here occasionally and have not had any issues whatsoever. The prices for the rentals are fair, if you pick up the lens on a Friday you only pay for 1 day of renting as long as you return the lens on Monday by 10AM. Not a bad deal I would say! It's perfect for me as most of my jobs are on the weekend. I would advise you to reserve your rental(s) at least a week in advance. Many of the lenses get rented out fairly quickly, so it's best not to drop in to rent one without making a reservation. Making a reservation also speeds up the process when picking up the lens. There's a good selection of prime, telephoto, and zoom lenses, as well as lighting and other accessories and bodies. The guy working the rentals is very friendly, and he even offered me a bagel because he heard my stomach growling like crazy! (haha) My choice for DSLR lens rental in Orange County. read more

Sent my film for developing to this place recently. First time using them. I was disappointed that one of the rolls had a scanning artifact present in every single one of the frames (it was a horizontal line running along the bottom third of the frame; see picture attached). I called them up to inquire what happened, as I wasn't sure at the time if it was a developing or a scanning problem. John verified that it was an issue with the scanning, so he said they'd re-scan that roll. To add insult to injury, they never re-scanned the roll. The next thing I knew is I got my negatives in the mail. I'll take my business elsewhere next time. read more

Pro Photo Connection - From a roll developed and scanned at Pro Photo. See scanning artifact running horizontally along the bottom. - Photography Stores & Services Near Me - Irvine, California

and extremely dope place for camera gear! much bigger than i thought it was going be walking in. everybody there is extremely helpful! came in to drop off film to get developed & they went the extra mile to take care of me! even recommended the correct image sizing to make sure i wasn't overpaying for photo sizes i didn't need! read more

Rude and unwelcoming. Went with the intention to buy a medium format camera, film developer and film. Waited patiently, then when i was up. Was rushed, looked at like i was stupid for every question i had, didnt even finish talking before he moved on to the next customer. Didnt get the film I asked for, didn't get to look at the camera let alone purchase one. I am very upset. I've been here before and was always treated respectfully. This guy is new to me but he was rude af. Took his time with the man in front of me. Why couldn't he do the same..... very upset. read more

Nicest people In the world!! So easy to rent from and fast service. Definitely coming back for all my lens rentals.

I have been going to this place to develop and purchase film since a covid started. In 2021, their prices have gone up about $1 so they are no longer the cheapest spot in town. Their film developing & scanning takes about 2 weeks which is pretty long. I would also suggest getting medium size files when you develop, because the small size is quite grainy & low res. Honestly, today was the last straw of me going there. The owner or the guy who runs the place is such an a**hole. Whenever I go in, he has a smirk on his face and has a horrible energy. He is super condescending and snarky if you don't know a lot about film and especially if you're a woman. His presence alone makes me never want to go back! It's too bad. I just don't want to feel judged and uncomfortable every time I go to develop film. read more

I was in need of renting a canon mirrorless camera for the day and was picking up my order online. I was told my lense would be compatible for the body I was renting, so I went home and it was not compatible. I came back and was working with David the rental manager and I've never had a worse experience with customer service. He was so rude and not helpful. In short he said that adapters aren't rentable and they don't sell them. I can either buy an adapter or rent a lense from them. He was so short, and so rude by his one worded responses that I returned the body I rented and won't be doing business with this company anymore. Ive been a professional photographer for almost a decade and have rented at many different locations- but I've never worked with an employee (David) that was the opposite of helpful or kind. read more

This place has been my go to for about a year. I've been to two other places before that did great jobs as well, but I always return to Pro Photo Connection for ease. I just got 4 rolls back from my summer vacation and they were stellar. My digital scans I get from them always look great. I've done many rolls with them and I'm always happy with the results and that's why I always return! The staff is super friendly as well, highly recommend! read more

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Okay. Brace yourselves. I was so hesitant to leave a bad review, but today was the last straw. I used to use PPC for film and I thought it was great for that, they were pretty quick in turn around times so I thought wow this is great. Until I started noticing my scans were really poor quality. Not enough detail, very bad, green cast in the shadows (notorious for noritsus) basically, these guys just put their photos on auto and let the scanner do its thing. This is very bad, scanners are not humans, they need input from an actual person to tell it what a scene actually looks like. FIRST RED FLAG. Of course I didn't know this. And I don't expect everyone to know this, it takes many rolls and a lot of money later to notice these things. Most people think "that's just how film looks" which is not btw. I didn't realize this until I tried the other film Lab that's just a block away. I won't name drop, but trust me, it was day and night. Like I said it pains me to do this because I actually know someone that works here that's a really good person and it sucks. The customer service here is unbearable. You walk in and it's almost as if they don't want to help you and they don't even acknowledge you're there. No greet, no nothing. I had an encounter with the rental department and man, that guy is something else. He looks at you like you're an inconvenience to his day. I asked what he had in L glass for canon, he didn't even say a word. He simply lifted his arm and did a up and down, demonstrating gesture in front of the cabinet. Then proceeds to walk away. Classic pro photo. I said nothing and walked out. Honestly I don't know what they're even doing there, and it seems like they hate their job. In other words, save yourself the embarrassment. Go elsewhere. read more

Over the last month something changed. Stress from covid? New untrained employees "handling" calls. Can never get someone to answer the phone. It's sad, there are not too many places that develop film. Orders missing items, proofs, or sent incomplete. Then i get hit with duplicate charges. Just hot garbage. I had been a customer for over 10 years. Guess I will have to a proud customer elsewhere. read more