Went to pick up prescriptions for my wife and I and I noticed coupons on the receipt…read more Still needed some vitamins C tablets, which were on sale for buy one get one free, great deal with the discount coupons. The cashier made sure I got every single discount available!

I had a really disappointing experience at this CVS pharmacy today. My prescription was not ready…read morefor pickup yet however the CVS app showed that it was still being "worked on." I simply wanted clarification on whether it was likely to be ready within the next few days or if I needed to contact my prescriber. Unfortunately, the pharmacy technician with the bad bleach job I spoke with was extremely rude and dismissive. She repeatedly talked over me while I was trying to explain my question, which made it very difficult to even get a simple answer. I wasn't upset about having to wait, I just wanted to understand the status of my prescription and what I needed to do next. As someone who use to work at a CVS pharmacy, I understand that pharmacies can be busy and stressful. However, customers should still be treated with basic courtesy and respect. Going forward I will have any future prescriptions transferred elsewhere. Below I have also attached a hair mask that I'm sure this employee would benefit from greatly.

The pharmacy feels overworked and understaffed. With several people in line waiting most of the…read moretime. The staff and pharmacists are friendly and helpful. Not their fault for the wait times. Please note, they are closed for lunch so be sure if you are picking up a rx you do so after 1pm or before noon.

BE VERY CAREFUL HAVING UPS PACKAGES DELIVERED TO THIS CVS LOCATION…read more I paid UPS an additional $7.99 to have my package delivered to this CVS because it required a signature. I went to the store twice to pick it up, only to be told this morning that a male individual had already picked up my package. How was my package released to someone who was not me? Was identification checked? Who signed for it? I asked to see the signature associated with the pickup and requested that they review the surveillance video to determine who took my package. They refused. This is extremely concerning. A package requiring a signature should not simply be handed over to the wrong person. I am not accusing any specific employee of taking my package, but I absolutely believe CVS needs to investigate how my package disappeared while it was in their care and who authorized its release. I will be filing complaints with both CVS and UPS and requesting a formal investigation. Until CVS can explain what happened, I would not trust this location with another UPS package.

I ordered via the app for curbside pickup…read more When I arrived there, I parked in the designated curbside parking spot right outside the front doors and said that "I'm here." I waited for over 10 minutes before I finally called the store to let them know I was there. While they were looking in to my order, someone came out with a cart full. My entire store order was available. Yay! Not only were all my items available, but the store associate loaded all my sodas (I purchased quite a bit of 12 pack sodas) into my trunk. That was awesome!!! I didn't get his name but THANK YOU for that!!! It's so easy. Order online and pick up once your order is ready.

Well organized and well stocked store, the photo dept is very good and thorough and the gift card…read moresection is not huge but they do offer a variety for those last minute gifts. Employees are friendly but overworked as there is usually a line of customers at the checkout lines and perhaps one to three employees working in the entire store. The employees are very hard-workers and always provide great service. Parking is readily available and the location is great as the store is at the corner of a very busy intersection with easy access in all directions.

Note: (Photo's are taken at the local Stater Bros) At…read moreapproximately 8:13 pm I walked in asking the manager for assistance for tampons and I went straight towards restroom as the pharmaceutical worker was about to pop open the restroom door so I can handle my emergency, but then the manager attempted to say it was out of service and I cannot use the restroom. I was going to pay for my product afterwards. But since he didn't allow me to use the restroom or pay for my product I did not. He was talking so much bad stuff to me and told me, He was saying to me, you were gonna play a good one. In which I don't know what that meant because I literally was gonna purchase my tampons right after I handled my emergency. I was extremely upset and when he asked for the product, I toss them.He attempted to persecute me as I walked out. This store needs some sincere change with this man working for them. I wouldn't be surprised how many customer they will lose because of him.

Hello darkness, my old friend I've come to talk with you…read moreagain... I ordered a photo magnet thru the app on the and received confirmation that it was ready to be picked up. Unfortunately, when I arrived it looked like they lost my order. Usually, I wouldn't think too much of it but the fact that the photo is of my kids I don't want that out in the open, but it makes me wonder how many other orders are lost. I've never had this issue before I've ordered prints before in the past, but maybe I'm going to look for a different service provider moving forward. They still disposable cameras for sale; haven't seen those in a while. The manager had my order reprinted, so had to wait a bit.

The last few visits here were actually pretty good. Grabbed some premade food and the rotisserie…read morechicken was fire. They also had a huge stash of the BTS special Oreos so I was able to snag some. Was honestly surprised how clean and organized everything was too compared to last visits.

Thanks for the remodel (sarcasm). I wish I had a better market closer to my home. Now that Walmart…read morehas closed West Covina location the local Walmart is packed with people and of course their entourage. I go to store alone and actually do my own shopping. Why are people so damn lazy. Can't shop, put their carts back? This morning I went at 7 A.M. and store was already full. Full of those carts the employees use to fill orders for the lazy. Then you have people shopping staring at their phones and one bumped into me cause they can't possibly shop without staring at the phone. UGH ! Walmart stinks always has, always will. Please someone build a better market in the hood. 10 negative stars!

The pharmacy staff are excellent. The prescriptions are filled in a timely manner with notification…read morefor pick up. They will check for refills and review the medications with you. The pharmacy area is well stocked, if they don't have a call will be made to check another store.

This lady behind me just cut me off on the pharmacy line and just started to talk and this lady…read moreworking in the pharmacy, and she don't even say anything and started to help her without saying, she doesn't say that someone is in front of you and came in first, this lady doesn't even scan her barcode and she helped her.may be because I'm Asian and they're both not.

Shout out to this location for having a FedEx pick up and drop off within the store! Made is so…read moreconvenient. Was able to get my medicine and drop off a package in one stop. Staff was friendly. Parking convenient.

Lots of deals. Glad I was able to get the deodorant I was looking for. Buy one get one 25% off…read more They were almost out of it though. The price is slightly higher than Target. No one was at the register when I first wait but someone was there shortly after I went back again. The staff member was friendly and checkout was easy.

usually do online pickup orders because of the good promotions, and I've had great experiences at…read moreother locations Walgreens in Las Vegas, La Mirada, and La Habra. The employees there are always nice and helpful. Unfortunately, my experience at this Walgreens location on 934 N.Hacienda Blvd. La Puente Ca was very disappointing. I placed an online pickup order a few days ago, and when I got home, I realized some of the items were not what I ordered. I came back the next day for an even exchange, but the customer service was very poor. The employee at the front seemed confused about my issue, so I had to explain it several times. Eventually, she asked the supervisor for help, but the supervisor immediately gave me attitude. There was also a long line, and no one tried to open another register to help customers waiting. When the manager name Crystal got involved, the attitude continued instead of trying to resolve the issue politely. It honestly felt like they did not want to help customers at all. There was no courtesy or professionalism, and the whole experience was frustrating and rude. I hope management looks into improving customer service at this location.

Lots of parking in this location…read more Staffing can be short as the times I've been here, if I accidentally wear a blue T-shirt, they'd think I'm staff and customers would swoop in and try to ask me questions when I'm a customer myself. I've only really gone here for their pharmacy to pick up antibiotics due to a really bad and really mucus-y infection or to get my COVID/flu and cold shot in the past. There's almost always a line at the pharmacy and I also had to wait a bit for any shots. They do their best, but again, large patient population and limited staff. But at least on the pharmacy side, staff is very polite and do their best to be efficient. Never really found any sale items or weird energy drinks or sodas that caught my eyes, but unless I really need something, Walgreens isn't my place to go.

This Rite Aid is A-Okay. I like it enough to keep using it. It's certainly close by, so grabbing…read moreprescriptions monthly here just makes good sense. The only other pharmacy in the vicinity I can think of is Walmart, and I generally avoid going to Walmart if possible. It's way more messier at Walmart than at Rite Aid, among a handful of other reasons. Two other highlights that I enjoy are 1) the ice cream parlor section, where you can get ice cream on a cone to go, (although you can also definitely buy them by the tubs from the freezer, they run about $3.50 each), 2) the Amazon lockers! (Located near the pharmacy, towards the back.) I would order merchandise from Amazon from time to time, and I know better to have them delivered to my door. The theft rate of boxes left near front doors is insanely high as of late. People with no morals are just running rampant. Shipping your packages to these lockers, however, offers strong security. And just like picking up my rx, getting my parcels here at Rite Aid is so easy--love it. Downsides though? Efficiency--it's mostly lacking. No matter if you go to the pharmacy, or the front store, do not expect fast service. They are... all right. Passable. If you're in a hurry, chances are, you won't get out on time. There's usually a line built up, and they are pretty much understaffed all the time, so there is no measure on how to counteract the long queue. You just gotta... wait it out. The last time I tried to purchase a few containers of ice cream, I stood there for a full 10 minutes, because there is only one cashier working. (He's already working really hard--not his fault, per se.) And I only had 1 or 2 customers ahead of me! ...It didn't help they each purchased about 10-20 items. Holiday shopping, I suppose. And the parking lot. The horrible parking lot. The customers that come to this plaza/strip mall tend to be... let's just say... they be crazy drivers. Many of them will not obey the stop signs, some will speed down the road, or sometimes you'll get honked for absolutely nothing. It's irritating. These things happen often when the place gets crowded, so be forewarned. You have to be alert, both as a pedestrian and a (defensive) driver. Tip: Go early or go late when it's less busy; then it's not too bad. Weighing the pros against the cons, an appropriate 3-star rating, yes? Yeah, I do have to make sure I have plenty of time cushion whenever I choose to visit this location, but it's a small price to pay in the grand scheme of things, and I would likely keeping using Rite Aid to my advantage.

Have been going to the pharmacy for 27 years. Never any issue…read more Today I had the misfortune of meeting a new cashier who is rather rude. While waiting she was loudly rude to the person in front of me, and I received similar treatment. When I got home my wife and daughter knew exactly who I was talking about. If you don't like your job, maybe find another one instead of treating customers this way? Dear Rite aid, thank you for all the years of reliable courteous service. I hope this anomaly is corrected soon, and I wish I didn't have to write this.

Messy store. Workers not really that helpful. Seen better Walgreens. Very hard to find items that…read moreI'm looking for.

Its a ok store, did not hv most of what i came for and prices are almost doubled what you'd pay at…read morecompetitive stores, also I did not care at all for the "we're watching you but trying to pretend we're in the same exact same aisles you're in" ....feeling i kept having as a **black person** just trying to shop. The cashier was very nice.