Shelly is an expert at what she does. I came in with a very vague idea for a haircut and a head of thick, 3B Afro curly hair that was overly dried. Not only did she give me a princess diaries level transformation, but she taught me how to keep my heat-styled hair hydrated and healthy. As a straight natural that has made a big impact for me. This was my second time seeing her for a hair trim and I will keep seeing her for the foreseeable future. read more

What an amazing, perfessional salon in the heart of Chicago! If you haven't visited yet, you must go! My hair turns out perfect everytime! read more

Maxine Salon - Hair Salons Near Me - Chicago, Illinois

I can't say enough good things about Maxine's. The community is incredibly welcoming, and it speaks volumes that the same team of talented stylists and leadership has been there for decades. It truly feels like a home away from home--a place where your hair is revitalized and your soul is refreshed. read more

Look at this do! Have been coming here for 25 years for cut and then cut and color later as I greyed. They do an amazing job read more

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Shelly is the best in the biz for haircuts!! I have been seeing her for over a decade. Even though I've moved out of Chicago, I still go out of my way to have her cut my hair whenever I am back in the city visiting family. Whether it's maintence on a long hairdo or chopping it all off for a bob, I know I can trust Shelly to give her input and deliver the perfect cut for me and my features. read more

Love this salon never disappoints always receive compliments I drive 50 miles for this salon

I had my hair done right before my flight to Chicago (at a different salon in FL) and my hair was a MESS. I seriously was panicking and freaking out because my hair was two different colors, not blended, and not what I wanted. PLUS I had a wedding which is what I flew in for. I called this salon and explained my hair emergency and they not only were able to get me in that same day, but they got it done incredibly quick so I wasn't late for my event. My hair looks so beautiful (which I didn't expect to love it as much as I did, I just needed it better than before). Lorena did such an amazing job I seriously could not recommend enough. SHE SAVED THE DAY!!! read more

What happened to the services at this salon? I am a long time customer of both color and cutting. The color is applied as usual then rinsed off. Leaving globs of dye either in my hair or in my ears. Parts of my hair sections were not effectively covered by the color. The roots appear lighter than the ends. The staff have always been friendly but the services are not well managed. It's time to find another salon. read more

I was excited to try someone new and I made a huge mistake meeting with Robert. I said I wanted my grays covered at the front and brighter highlights but as balyage. I showed an old photo which showed clear dimension of colour at the lengths. I was told highlights and balyage would be done and of course the gray would go. I wasn't asked how many or what look but as the colorist describes his style as soft natural highlights I didn't think to query the amount of product being used. I was asked where my part was and I said I float between both sides. I didn't see a mirror until half my head had foils / wrap on and realised that he was going to town on the amount of color,but with half a head in, what do I say?! At the end of the foils process, the heat lamp was put on without any hair being looked at to see how they were lifting and was then re-set for further time, again without any hair being looked at. I remember thinking this was unusual But again I thought, the guy has done this for decades. What do I know? I ended up with possibly the worst color I have ever had - practically solid at the length and chunky stripes. The Maxine salon lighting is very different to outside and the blo-out was curled so difficult for me to see the full color however I knew my greys were covered and I was pleased about that, but as soon as I got into my car I became concerned. I thought my hair looked brassy orange but assumed it was the window tint. Plus a base color was used and maybe it needed a couple of washes to calm down. However returning home I was absolutely horrified to see the results. It also made me realise why the shampoo had been so aggressive! She could clearly see what had happened. She absolutely should have said something to him. Sat in traffic and time to study my hair closer I knew I was in trouble and immediately made an appt the next day with my usual guy who I really like but he could not get the greys covered (which led me to look for someone else) I booked in for an emergency 30 min appt for a toner to calm the brass down and then he also added root smudge to soften the actual hard lines some of the highlights had. I have to miss important meetings to be able to go back in 2 days for another appointment to add lowlights to break up the 90's stripes plus work out how to deal with how the highlights and balayage have lifted at different rates and are literally mottled in areas. The splitting is bad and I'm pretty nervous of how it's going to look at the end of this week. A good cut will help a little. I'm truly perplexed. The salon has a great vibe, the receptionist is wonderful and I've had great success with a cut there. How was I let out of the salon looking like this? I'm over 50 years old and easy going and would have happily stayed longer to get the color rectified. I know I can call and get Maxine's to adjust but I'm just so upset about my experience that I can't step foot in there again. It's only hair of course but having spent $hundreds and hours of my time there how on earth do I trust the provider to rectify this? I want to hope this is a one off, but the process seemed to be just that - a process. Without care and attention. Creatives are passionate about what they do. Maybe the passion has gone. Shame. read more

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Swank little hair salon!!! I was treated by a friend with a full-service trim and style. Absolutely love it. Evan was the stylist And he meticulously cut my hair and diffused it into tons of curls for me. read more

Maxine truly is a gem. Everyone from the valet to the receptionists to the stylists are accommodating and professional. Dani has given my hair a new lease on life and I couldn't be happier going here for hair appointments. Dani is a perfect combo of skill and really listening to give her clients their best hair. I always leave feeling like the best looking version of myself! read more

I had an appointment booked with a specific stylist because I liked her balayages however when I arrived I was handed off to someone else I guess because she was on vacation. I wish someone would have been considerate of my time and communicated that she wouldn't be in that day. Anyway I had waited weeks to get in to get my hair colored so I went with it. We discussed what I wanted and I thought we were on the same page but I ended up getting something completely different. The soft blonde tones in a balayage with my brown roots that I asked for turned into bright brassy blonde streaks all the way up to my roots that does not look like a balayage at all. Maybe I would love this look if I was a 13 year old girl but I'm a professional and I feel embarrassed. I really feel like my entire appointment was an afterthought and I don't know if that's because I am a new customer but I'm not a guinea pig I'm a paying customer who even tipped afterwards because I also work in the service industry and know how important someone's time is. I lied and said I liked it because honestly after 4 hours and $500 later with a lot of regret I just want to be left alone. My impression of this place is that their focus is on quantity over quality and that was evident when my colorist was running between three people. I have paid half the price for a much better dye job in a much shorter amount of time at other places. I'm just disappointed because my hair is important and I specifically searched for the best salon in Chicago and chose the person with the best balayage skills for my desired look and none of that was taken into consideration. read more

OMG!!!! Diana, Maxine's Colorist Specialist, is a Master of her craft!! I walked in thinking there was no saving my hair because of all the different colored banding and WOW! Diana fixed the horror and gave me a gorgeous new color! As if that wasn't enough, Raven then worked her magic with the scissors giving me a delicate face-framing style while keeping my hair long! The moment I got up from the chair, I felt like a million bucks! I HIGHLY recommend this power duo!! Thank you, Diana, for your vision & skills!!!! You have another life-long, loyal client!! read more

Maxine Salon - Me - Hair Salons Near Me - Chicago, Illinois

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Let me just preface that I wanted to like this salon, and I don't like leaving poor reviews. My hair isn't that complicated and colors well. I am blonde and have blonde highlights. I was looking for a salon closer to home because I've been going all the way north to boys town. I am willing to pay for my hair. I asked for highlights and to blend my roots. I showed her pictures and made it clear I did not want it darker multiple times. I asked in the middle of her going, "why does it look dark? I def don't want that - will it lighten?" She assured me yes. I sat there for 3+ hours to have my hair be darkened, which is the opposite of what I wanted and I don't think I could have been more clear. I was not happy and told her. She tried to lighten it for me with an "oil treatment," which is why I am giving 2 stars instead of 1. Furthermore, my scalp is red and very very irritated. I'm not sure if it's the actual product used to color or if it was left on too long. I should have said something about that. read more

Favorite salon in the world! The artists are talented and have wonderful personalities to match. For cuts- I trust Michelle with my life! That lady knows what she is doing when it comes to hair. She is such an amazing person inside and out. It's truly a great experience with her all around. For color- I just found my new favorite guy, Robert. This was my first time working with him and he did a fantastic job with my blonde color. He knew exactly what I wanted, I think he might read minds. Cannot wait to get my hair done again. read more

Maxine Salon - Hair Salons Near Me - Chicago, Illinois

Jonathan always does a great job, this time was a drastic change (cut 13 inches off to donate) and I can always trust him with my hair. Since the salon is multiple floors it's a lot bigger than it looks from outside. I don't color my hair so I can't speak to that part of the salon, but if the rest of the staff are as good at what they do then you really can't go wrong with anyone here. I've been getting my hair cut at the same salon for almost 35 years, so following my stylist to Maxine was kind of a big deal. But I'm very glad I did. read more

I've been coming here for almost a year and everyone has been courteous and professional, and I love Andi who has experimented with my short hair to help me look my best (I got so many compliments about my haircuts after!) A couple things to keep in mind -- all tips are cash only (although you can pay for the services with card). Most recently, I had an unfortunate string of small miscommunications with the front desk staff regarding a new scheduling policy that ultimately led to a visit where I left dissatisfied with the service (but not the cut!). When the manager Tracey got wind if this, she was quick to reach out to apologize, explain, and also use this as a learning experience. I was impressed with their responsiveness and openness to improve. No one's perfect, but Maxine's continues to strive for it. read more

Raven did an amazing cut on my hair, and I felt like a completely new woman! Thank you Raven, I'll be back.

I took a chance at Maxine when my regular stylist became ill during the pandemic. I needed some extensions touched up. Shelly Aguirre charged $150 for a 35 minute appointment. This was for a maintenance service (no raw materials) that my regular stylist performs in 20 minutes for $40. It was clear that Shelly dragged her feet to stretch the appointment past the half-hour mark -- she literally combed through my hair with a fine-tooth comb, which was completely unnecessary, read more

Shelly Aguirre has been a stylist for over 20 years. She has given me the best extensions I have ever had. She takes her time and makes sure they look authentic. I have tried salons all over Chicago, she is by far the best. Maxine's is such a beautiful salon. I highly recommend it! read more

Came in for the Kérastase in salon treatment (Fusio dose). After reading on the Kérastase website about this treatment, I had certain expectations of what it was going to be like but I was disappointed. The product itself is GREAT, fabulous really, but I didn't like the salon. I had Jenna as a stylist. You could tell she knew what she was doing but she really seemed like she didn't want to be there and didn't really put in effort. She didn't take the time to help me choose what Kérastase treatment was best, she just asked me two questions then went and chose it herself and didn't tell me what or why she had chose what she did. She gave me a pretty mediocre blowout which I was disappointed in considering a blowout is $55 here. It could be worth it if it was good, but it was truly expensive for something I could do way better at home. I was surprised at the lack of customer service or enthusiasm considering I had never been here before. I was really hoping to like this place as I live a block away. I wish I did more research before coming here. The Fusio dose treatment is $44 here. A couple blocks away at blowtique it's $25. Safe to say I'll be going there next month instead. read more

Expensive? Sure. But everything in this neighborhood is. But I don't mind paying a little more for the service and quality experience I get at Maxine. I work in the neighborhood and needed a quick blow dry for a presentation I was giving later that day. There are plenty of blow dry salons in the area that can do a perfunctory job but I wanted to KNOW it would be perfect. I called and was lucky enough to get an appointment with Jenna. She did such a nice job she is now my "go to" person when in need of some "hair help". She took the time to hear what I wanted and then quickly got me looking like a million bucks! The salon is trendy and spotless but the most important asset is the friendliness of the staff. The front desk team never fails to take my coat and properly direct me and the wait is never very long for my appointment. $55 for a blow dry? Yep. It's a little more than other places. But I'm happy to pay it as I love the results. read more

I've frequented at least a dozen salons in Chicago, and Maxine is my favorite. The vibe here is very positive. The staff at the front desk is friendly and professional. They don't hustle me to buy the hair care products on display. The salon is clean. And there's usually street parking a few blocks west of the salon (although valet is available). The only thing that could be improved are the shampoo chairs, which are uncomfortable when leaning back. But the main reason I come here is my stylist Shelly Aguirre. My hair looks amazing! Which was not the case the first time I sat in her chair three years ago. I'd just been given one of the worst haircuts of my life at another salon. It was a layered mess (I'd asked for a bob). Since cutting it short wasn't an option (for me), we agreed to a strategy for growing out the layers. I'm not sure how she did it, but my hair was vastly improved after just one visit. And within six months, I had the bob of my dreams. Shelly is creative and really knows how to cut hair. She has a great personality. And she's always on time (I hate waiting anywhere when I have an appointment). So I'm in and out the door in an hour or less. I couldn't be happier. read more

Maxine Salon - Shelly gave me the bob of my dreams. - Hair Salons Near Me - Chicago, Illinois

I thought I wrote a review earlier about this place but looks like I'm going to have to do it now! I love Maxine! Severn is AWESOME! I have really thick asian hair but Severn knows how to get in there and chop it all off making my hair perfect. I wanted layers and so I got layers!! I had a great hairstylist back in CA and was so afraid I wouldnt be able to find anyone in Chicago that could do what she did, but then I found Severn. This place accepts all credit cards but the salon will only charge you for the services. If you'd like to give any tips, you'd have to pay cash for it. read more

My new fav hair salon! I found Maxine when I visited for a Birchbox + Kerastase braid event in June and Cliff gave me the most fantastic crown braid I've ever seen-seriously, it was damn good. I also got to meet Maxine that night and she was just too cute, I knew I had to return! From the event I received 25% off my next service so I scheduled an appointment right away for a blow-out/style for my engagement pictures. I came back on a Saturday afternoon and the salon was packed-so much going on, I loved it! Right in the heart of the Gold Coast/River North, Maxine is just the perfect location to make you feel like you're right in the middle of everything going on in the city. The salon is white, bright, and modern and you're greeted by a wall of Kerastase and Shu Umera products and incredibly friendly and helpful staff. They have water, coffee, beer, and champagne to sip on while you wait (or while you're being pampered). In short, I'm pretty much in love with the salon! As if a fab salon wasn't enough-Cliff made my hair look so fantastic I told him I needed him to just live in my bathroom so he can give me blow outs everyday! He is super friendly and even explained what he was doing so I could try and replicate it at home (which will never, ever happen-he's too good). My hair lasted through engagement pictures that day and through my engagement party that night and everyone gave me compliments on how great it looked. I can't say enough good things about Cliff and the wonderful things he's done to my hair. With fabulous staff, luxurious products and treatments, and killer stylists-you'd have to search far and wide to find a salon that could top Maxine! read more

Maxine Salon - Kerastase Heaven! - Hair Salons Near Me - Chicago, Illinois

For being on Rush Street, I don't think this salon is at all over-the-top. The service is top notch but I have never once felt intimidated (even walking in on a wet day in my three-year-old Tory Burch flats, now relegated to commuting ranks). I couldn't be happier with Josie, my stylist. She actually listened to what I wanted and gave me a sophisticated do. This is not an easy task, as my hair is thick and I either walk out looking like a) Axl Rose with lots of layers or b) a little kid with a quasi-bowl cut. The conditioning treatments are also excellent, neither putzy and needlessly drawn out nor perfunctory as they are at comparable salons. I will definitely be back to Maxine. I picked up on a high level of professionalism, which led me to believe the stylists would be trustworthy when it comes to doing color. As a bonus, Josie kept me entertained throughout my visit, telling me about her experience styling Martha Stewart's hair in advance of MS's book signing appearance. Yes kids, the stories you have heard are true. ... read more

It took me a while to find the perfect fit after moving to Chicago several years ago. I finally found my way to Maxine's and they're THE best. I go to Jasen for color. He's great. Super friendly and fun to chat with. And he has some serious talent as a colorist. There are a lot of articles about him that say he's the King of red hair. Well, that's probably true, but I have blonde/brunette balayage and he's a rock star in that department as well. For spectacular cuts, Evan can not be beat. And he's the only stylist I've ever gone to who gives me some excellent new "how-to" tip every time I see him. My partner stopped in once and couldn't get over how meticulous he was. I've never loved my hair more. These two will listen to what you want, and have superb input to go with it!! They're not inexpensive (but probably competitive for Chicago) but ABSOLUTELY worth every penny! Love it!! read more

I had a very pleasant experience at the salon, and good conversation with my very friendly stylist Jenna, but, sadly, the haircut left much to be desired. I'd asked for long layers, something the website said she specialized in. Instead the bottom of my hair was cut in a blocky way - kind of like someone had taken a pair of garden shears to it. There was a little bit of layering but overall the effect was that of a long bob, instead of the graded, subtle differences in length, and lightness at the ends that make a good long layered cut. It's disappointing not only because the cut was expensive - $100 + tip - but because I spent a fair amount of time explaining what I wanted and she indicated that she'd clearly understood. I won't be returning, regretfully. read more

Capital L - Love Sevren. I have been seeing S since 2004. Was with him at a previous salon and then had to track him down. Speaking of I am in a serious need of a hair cut!! And Patrick does amazing color too. I can't wait to try out the balayage technique that he raves about. And yes it's chichi - so what! You can find bad attitudes at haircuttery - and at any price level. It could be YOU that's the problem! You know the types, act like a cat that's been cornered, bad attitude because they feel inadequate. Everyone at Maxine's has been nothing but nice to me. read more

I have been going to Josie for almost 20 years, and I'm not an easy girl to please, especially when it comes to hair (pixie perfectionist). Seriously, I think I worked my way up and down Oak Street looking for the right "one." Josie is extremely talented; I adore her! ... In fact, I moved out of Chicago for a few years but continued to drive more than 3 hours, every four weeks to see her. Diana M. is another super talented gem who I've been seeing for years for color--amazing colorist. Love, love, love Maxine's staff, too! Fabulous place; can't say enough good things. read more

I see Shelly all the time and she's the only one allowed to touch my hair! She's amazing funny and kind. I went to see her after I bleached my hair and was scared it would never be healthy again. Shelly nursed my hair back to health and its original texture. Maxine's Salon is a clean/modern vibe salon with a very friendly group of people. Whether it's an important day for you or you just want to look fly, go see Shelly! Tell her Jay sent you. read more

Maxine Salon - Hair Salons Near Me - Chicago, Illinois

I've been a Client here for over 7 years...wow! My go to girl is Qiana. She has the skill, style, patience and so much more. Although prices are a bit steep for a wash and blowdry ($80), the level of service is superb. The two best stylists for easily handling naturally curly hair are Qiana and Michelle. Both of these ladies are superb at styling, cutting, keratin treatments, special occasion up-dos and fixing bad jobs by stylists form other salons. And should you need another type of service, you're in great hands: Waxing see Jamie Nails see Kerri Make-up see Michelle..yes, she kicks butt at that too...just look at her makeup on herself! Stunning! Color see Robert Holding down the front desk are Ricky, Carlos and Tracy...some of the funniest, most personable people you'll ever meet. Treat them right and you're sure to get that last minute appointment when you need it. Above all, Maxine's carries the best product line-up your hair will ever experience - Shu Uemura and Kerastase. Trust me, you'll never want drug store again, especially if you have naturally curly hair. Four stars because of the steep prices and a la carte charging..in this economy everyone needs a deal..at least every now and then. read more

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Marshall! I have shouted Marshall's name into open car windows. I have whispered his name in line at the grocery store. I have scribbled his name on gum wrappers to pass to strangers on the street. People ask me who colors my hair all the time - all throughout the way-too-many weeks (cough, months) I let slide by between appointments. And I tell them: Marshall, Marshall, Marshall! Marshall mixes a luminous red that stays vibrant much longer than any red ever should. In spite of the deep, strong color, my hair stays healthy. We've done reds from copper to cherry to burgundy and I've loved them all. He is also just an absolutely lovely person to talk to: funny, centered, and thoughtful. Maxine is a great salon -- I love the option to book online, the space is bright and open, and the location is convenient. read more

I checked this place out on a weekday morning. I was able to get an appointment just a few days before. The place was packed with what seemed like regular customers. I arrived on time and the staff took my coat and set me up with my hair dresser, Ryan. He was kind and listened to what I wanted and then went on to offer me coffee or tea, which was much appreciated. He got it for me while the staff got me shampooed. He then proceeded to do a quick cut incorporating what we talked about and also trying to add a little flair. Overall it was a positive experience. read more

Lauren is a master for color! She has an amazing way of balancing your desired look with keeping the health of your hair in focus. If you are seeking a killer blowout, make sure to see Leigh Hardges! Best styling I have ever had and such a pleasure to talk to. read more

Maxine Salon - Hair Salons Near Me - Chicago, Illinois

Ryan has been cutting my hair for almost five years now - I highly recommend him! In addition to always leaving the salon feeling like I've had the best haircut of my life, he is very good at understanding what I want, even when I can't articulate what I am looking for. Ryan is precise every step of the way: from the clean cut to the voluminous blowouts. He is truly great at what he does! In addition, the salon itself is very modern, clean and inviting. The staff is extremely welcoming and friendly. This salon is definitely a gem! read more

Went for the first time today.. I had an awful pixie cut from another salon that I've been growing out for a few months. Cheryl reshaped it and has a plan in place to help me grow it out nicely. Stacy colored my hair and took a lot of time to make it perfect. They both listened to what I wanted and gave me great feedback about how to get the look I was going for. The salon was beautiful and the staff all super friendly. It didn't have that gossipy feel that a lot of smaller places do. I will definitely be going back to Cheryl and Stacy! read more

Maxine Salon - Before and after - Hair Salons Near Me - Chicago, Illinois

There are hair stylists, and there's Amy....she's a true master. Being from NYC, I've been to many well known salons and I've never had a better stylist. She can look at any picture you show her, analyze and nail it. She's also the bang whisperer. Anyone with bangs knows it can go really wrong, really fast but not in Amy's hands. She listens, airs on the side of caution and ensures I always leave with exactly what I have asked for. I don't think I've written a yelp review in years, but when someone is that good, you just have to pay it forward. Happy Haircut..... read more

What an amazing salon! Came here today desperately needing a change after having a baby two months ago. From the front desk to the assistants to both of the stylists that I saw, Maxine Really knows how to wow their clientele Lauren was my colorist and she was absolutely amazing. She took her time and really perfected my color. Coming in, my hair was damaged and brassy but leaving Lauren's chair my hair felt brightened and healthy with the exact color and tone I requested. Ryan cut my hair and I absolutely love It! One of the best cuts I have ever received Both stylists took their time and really perfected everything. I will definitely be returning! read more

**update -- I spoke to the OWNER today ... they do not do color correction at this salon. I was told - by the owner -- hair cannot be lightened. save your money -- go ELSEWHERE!!! Over hyped. HOW does a self service salon get so many 5 star reviews?! I came as a model - I had NO idea that I had to dry my own hair (nor was I warned) - I look at my position as a model as an interview. That is to say - I 'm 'interviewing' the person who's going to be taking care of my hair in the future. I have to say -- Had I read sam k.'s review before my appointment -- I'd have called the sweet student I'd been talking to and begged off my appointment. I'm a redhead. Think Sarah Ferguson or Amy Adams -- LIGHT AUBURN. Through my last (now) three stylists -- I'm trying to **get back** to the color I had before. Everyone here in Chicago seems to have dark on the brain. I'm nearly certain Chicago stylists cannot get this shade of RED right. My consultation seemed to go well -- we discussed my hair color -- her instructor was there -- after she talked to me he talked to me. this is where the problem started. He asked if I thought auburn was more brown than red. no. I mentioned salons in the past tone the red with brown so I don't get hot roots ... but no - it's not more brown than red. the stylist brought out the mixture. I took one look and told her it wasn't enough. She assured me she had plenty. Alright, I've done this before -- I have thick hair ... she did NOT have enough product mixed. any time you do a second batch -- it's never the same color - and you're begging for trouble. Still ... she's learning, so I leave her to her task. True to what I said -- she had to go get more. time passes - next phase -- pulling through color from the roots. Both the student and the instructor are inspecting the color and they love the color. (I'm having high hopes here) After my coloring, I was led to a 'drying station' ... wait ...I have to dry my hair myself? It isn't that I can't do it -- but the whole reason I go to a salon is so I am pampered. If I'm doing it myself, I may as well play kitchen beautician. I'm drying it and it's dark. Again I'm far darker than I came in with -- or than I wanted -- the very fact I pointed out two famous people with the color I USUALLY own ... this infuriates me. So, here I sit, at a 'drying station' with two products the 'instructor' chose for me to... "use" as *I* dried my own hair. As I'm getting more and more angry about the color - it's further enhanced by the 'self serve car wash' style of drying my own hair. I'm thinking ... Paying full fare AND drying my hair myself? yeah... that's not going to happen. The student and the instructor come up and note my distress. The instructor pointed out how good my roots are now. (they're hot - as in glowing red) and how my hair looks on the ends. I pointed out it was darker - he argues that it was the same color as when I came in. This is when he says "this is a STUDENT situation ...." -- "this is for the student - to learn -- not for you to be satisfied" I countered with "so, it's intentionally messed up so you can instruct them how to fix a disaster? "no - but this experience wasn't for you". He patted me on the shoulder and said 'condescendingly' "you don't have to pay your model fee today". I wanted to rip his scruffy beard off his face! HE PATTED ME - ON THE SHOULDER .... uninvited touching ... and he was condescending!!! I decided I should speak to the manager - and was explaining to her when he comes in and interrupts the conversation. He further compounds things with "had you come in as a paying client - you'd have had a better experience." Wait ... what?!? I am paying. it may not be full fare - but if I was happy -- I was definitely coming back - car wash drying aside! WHO says crap like that to people? I could say ... but it's far more scathing verbiage than I want to use in this review. I can't say all that I want to say here. There's not enough room. I go to work & throw my hair in a ponytail. My coworker coaxes me to let her see my hair & I show it to her. She says ... "wow... I see why you're so angry!" then, she notes the dark streak in the front of my hair ... notes the dark over layer and the lighter underlayers of my hair and even mentions the roots look strange. now... THIS IS IN NATURAL LIGHT!! 2nd co worker -- looks at my hair says only "wow. I can see why you're upset" I return my hair to the ponytail because it's less noticeable. Tonite -- I go home and start washing it out again with Prell. Another 2 months to go before I get close to my hair color again. lovely. I'm a model because I'm trying to find THE stylist ... not because I'm cheap ... Mr "instructor" Livid? understatment. read more