Previous customer, came back for the 3rd time to buy a new safe and move an existing safe for our company. Good people and good service. Appreciate their professionalism and courtesy. read more

I recently purchased a safe from Maximum Security Safes, and I couldn't be happier with the entire experience. From the moment I walked into the showroom, Michael W. was incredibly professional, knowledgeable, and patient. He took the time to thoroughly explain all my options and made sure I felt confident in my decision. I was so impressed that I ended up purchasing two safes from him. Delivery day was just as impressive. Jeff and David handled the installation, and they were outstanding. They were professional, careful, and took their time to place the safes in a very difficult spot without any issues. Their attention to detail and commitment to doing the job right truly stood out. I sincerely appreciate the excellent customer service from start to finish. Thank you to Michael, Jeff, and David for your professionalism and dedication. I highly recommend Maximum Safes to anyone looking for quality products and exceptional service. Dean read more

The team arrived on time and they got the work done very quickly. Very professional staff from the appointment setting to the techs. I would highly recommend to others. First rate business in my opinion. read more

We had our gun safe bolt down by Maximum Security today. Jeff and Jessie came for the job. Both men are very polite, courteous, and cleaned up after finishing the job. We truly appreciate their professionalism. Maximum Security is very lucky to have employees like Jeff and Jessie. Thanks guys! read more

Ordered a safe on a weekend. Was delivered and secured on sit-down location on the following weekday. Was extremely pleased with the customer service and efficiency. Highly recommended! read more

They left me bad taste. I went in bought a safe, scheduled next week delivery paid in full. Got a call the 2nd day saying some how inventory went away no delivery for 4 weeks. So one week later I called to verify another safe was in stock and would like to get that one because its sooner, Brett confirmed it took payment info signed contract and scheduled for next week delivery. Guess what, you are right, he called the next day apologized profusely the inventory is no where to be found, and I need to wait another 8 weeks. And the worst part was to getting the refund back, had to dispute the transaction for the first time in my life because after weeks of not receiving credit I called and they said they will be mailing the check in another 5-7 days. Enough for the BS, not worth the effort calling them out, just let my bank do the work. They are unreliable and dishonest, which in security business, it's a big no no. I have battled a long time whether to leave this review or not. Local small business are hard and I had good experience with them 9 years ago, but it seems time has changed, every small business went downhill and it's PITA to deal with after COVID. People need to know this, choose wisely, save yourself some headache, avoid this place... read more

In the past ten years we've purchased four safes from Maximum Security and completed two large safe moves. We are extremely satisfied with the selection, pricing, and service received. Brett, in particular, is knowledgeable and helpful. We appreciate the care he invests in ensuring we have the right product to keep our family safe. He is easy to communicate with and the staff and installers are professional and competent. We would highly recommend. read more

If I could give this "business" negative stars I would because they do not follow through on their appointments. Two separate days and times they never called and never showed up and both times I had to call them to find out what was going on. Each time I waited around for them to show up for over 2hrs so they wasted over 5hrs of my time for one simple job that was never completed. The second time I actually called them before to confirm and they said I would receive a call roughly 30min before they would show up. Funny they make you sign and agree to pay them $200 if you cancel a job the same day when they of course do not compensate you or even offer a discount when they waste your time and do not show up nor will they even give you a courtesy call to tell you they will be late. I would do business with another company that values customers. Save yourself the frustration of dealing with this very unprofessional company. read more

I bought my safe from this company a few years ago. I've been having trouble getting it to open. Instead of doing a pad replacement, Brett gave me a trick that seems to have solved the problem, at least for now. Thanks Brett! read more

Excellent experience. Showroom is well organized. Service is friendly and extremely knowledgeable while being low pressure. (Zack helped me out). I read it is a family business, and it certainly shows. They will be my go-to for safe purchases from hereon out. read more

I recently purchased an AmSec MAX2518 safe from Maximum Security and I'm super happy with my new safe! I really appreciate the time Zack spent helping me choose the right safe and giving me helpful suggestions on where to locate it in my home. Maximum Security's delivery service is excellent! I highly recommend this company! read more

Maximum Security Safes - Safe Stores Near Me - Santa Ana, California

This place is busy but they know there stuff and price is good. Jim Thorpe was great. I will definitely use them for any other key issues or questions from now on. HIGHLY RECOMMEND! Happy customer :-) read more

Negative stars. Please steer clear of this business run by a bunch of inept clowns. They will take your money then forget about getting your product to you. You'll have to hounds them for weeks just to get them to give you an estimated delivery date only for it to not be true. Save your time and money and you'll keep your sanity. Go to a competitor as companies like this don't deserve to stay afloat. Again do not waste your time. read more

I needed safe for my business, to secure our documents for our clients. Zack was able to help me picked out the perfect safe! They are going to deliver and install it and I did all that in about 10 minutes. Thank you for making my search so easy. read more

This place is the best place to go if you're looking for great customer service, people with a lot of knowledge on safes, and the best price around! Zach(Zack?) and Nancy were awesome to work with and had an answer to any question I had. If I ever need a safe or have a question about safes again, I will definitely be coming here. It's nice knowing I can go somewhere and get all my questions answered and not have to wonder about whether I can get it cheaper somewhere else or not. But honestly, even if the price was a little bit higher, I would still make my purchase here just because of the way I was treated. Thanks again guys, you're awesome! read more

We bought a safe from them 7 years ago and the keypad failed. They sent us a replacement keypad at no charge!

The greatest person to person service at it's best. They are a really great small business that takes the time to make sure everything works right with 100% satisfaction. Cheers! read more

After searching for Safes and Orange County on the internet, I came across Maximum Security. I visited the store a few months ago to get an overview Shep the owner gave me a nice walk thru the different safe categories. After doing my research, I came back today to purchase a save and looking forward to get it delivered next week. They offer installation services in your house, which is a big plus, since a good safe weight a lot. Maximum Security offers higher end safes. Of course they cost more than the plastic boxes you get at home improvement stores or Costco. PS: I bought a used safe from their high-end line, which saved me about 35 % over a brand new safe. read more

Maximum Security Safes - Safe Stores Near Me - Santa Ana, California

Horrible customer service I saw them through YouTube so I was like what the heck I'll give him a call the moment I called I got to immediate text saying that they'll call me back they never did I call them back again and I received another text saying to text them instead so I did and I never got a response back that shows you what kind of company these people are, and I'm sure I'm not the only one that this has happened to. Don't recommend this company read more

Best safe guys in OC. Zach was an absolute pleasure to work with. Never tried to persuade me into buying something else(other places tend to do this). He was knowledgeable and helped decide on the best safe that I was interested in with the restrictions I had. Turns out we were right. With the limited space I had the safe fit perfectly. The delivery guys were awesome as well. I unfortunately couldn't be there when it was delivered. But the guys did a great job and they were so helpful and courteous to my wife. She said they great as well. Really appreciate all the help I received. Definitely made me a customer for life. Looks like I'll be needing an ammo safe and you can bet I'll be calling Zach. read more

I was researching safes a few months ago and signed up for their email specials. I got an email a week ago stating that they had a great deal on AMSEC safes for 999.00 and decided to order one. I only had one day off to be home and wait for the delivery. I was able to purchase the safe online, and they called me the next day to discuss delivery options. They were able to accommodate my very tight schedule! On delivery day the driver had great communication, calling me when they were 20 minutes away. The guys arrived on time and were extremely professional. I live in a 3 story town home and they had to negotiate a total of 29 steps. They arrived, unboxed, and delivered my safe upstairs in less than 30 minutes! They showed me how to change the combo and asked if I had any other questions, then they were on their way. I can't say a negative thing about them, everything was absolutely perfect from the purchase to the install! Thank you very much. read more

5 starts (I highly recommend) Shep (owner) and the rest of the team were all very friendly and helpful during the buying and instillation process. One thing I really liked about the buying process was the sales people were never trying to up-sell me just for the sake of getting more money from me. They were very helpful in explaining the difference types of safes available and the pros/cons of each. Once I decided on a safe, Maximum Security Safes did a great job on the installation. They were really careful and made sure the safe was installed exactly how I wanted it. read more

Edit: After I posted this review, Shep reached out to me to resolve the issue. I appreciate that he personally replaced my lock, and explained how to maintain it. He did not request that I remove or edit my review, but I wanted to follow up. I've removed comments about the quality of the lock because the issues might have been my own error. Original text: The lock failed on this safe shortly after it was delivered. For years Shep has alternated between telling me to replace the batteries and telling me that he would replace the lock. He would always say that he or someone else would schedule with me, but then that wouldn't happen. TBH, I only use the safe a few times a year, and so I'd forget about it until the next time I'd be unable to open it. Replacing the batteries and waiting for 24 hours would "solve" the problem, except not really. Finally, the last time Shep dropped off the face of the earth I called a locksmith. [Removed.] Although Shep originally said he would replace the lock at no charge, I've subsequently offered to split the cost with him if he would just finally show up. But I'm tired of the runaround and I'm paying someone else to put in a proper lock. Finally. [Removed.] read more

I've used these guys twice now to move my safes, they're not cheap but you get what you pay for! If you hire these guys you know the job will be done right! In the end that's all that matters. I'm a happy customer, if you give them a try you will be too. read more

I recently purchased the Cannon CA23 gun safe model and I couldn't be happier with it. Jeff, who showed me around the Maximum Securities Safes' showroom, was professional and knowledgeable. He didn't try to tell me what I wanted to hear but rather what would best fit my needs. My delivery of the safe was on time and they even called a half hour ahead to let me know they were on their way. I can't recall the two gentlemen's names that helped install my safe but they too were professional, quick, and knowledgeable. This is my one and only safe so I can't speak on experience but I can tell people Maximum Security Safes will always have my business if I ever decide to purchase another safe in the future! read more

Unbelievable service. Maximum safes helped us choose the perfect safe for our needs. When they delivered it we needed them to fit it into a closet 36" off the floor. The closet is painted with a 7 layer glaze which is very delicate. The experts installed it and secured it without a single scratch or dent to my paint. I wish all deliveries were so perfect. read more

Really want to rave about my experience with Maximum Security Safes. Not only did I receive an enormous amount of assistance in selecting the right safe for my home, but I was impressed with their selection and pricing. Delivery was prompt and they were very careful and efficient. I just did a remodel and they were scrupulous in being careful not to nick walls or furniture as they moved the safe in. They laid down heavy padding every step of the way so floors were kept clean and unmarked. They took pains to be sure the safe was bolted down and leveled and I received instruction on how to set the combination. They waited to be sure everything worked properly and I was satisfied. Great product; great service; wonderful experience! I highly recommend Maximum Security Safes. read more

Maximum-security safes did an excellent job delivering and installing our beautiful American security burglary and fire safe

I bought my safe originally from here and had a great experience. Later, I hired them to move my safe and they were great when I had minor tech issues with my keypad. Highly recommend them! read more

Recently purchased a home safe and couldn't be happier with the product and service from Maximum Security Safes! I worked with Jeff to choose the right safe for my needs and he was extremely helpful. I narrowed down my choices online using their website to look at different models, measurements and prices then visited their showroom to ask a lot of questions and confirm my choice. They have quite an inventory and Jeff was wonderful to deal with. Their installation crew was extremely professional and courteous and placed the safe just right, per my instructions before bolting it into the floor. I loved that they showed up stealthy in an unmarked vehicle with the safe wrapped up. To someone watching, it could have been a dishwasher or any other appliance delivery. Top notch sales and installation experience and I highly recommend! read more

Bought a safe from them last week. Greeted by woman who was very helpful, and nice to interact with. We customer ordered one of the nicest safes. Shep was very helpful, and I got what I feel was a great deal overall. Very excited to get it. I had a million questions, and they had the answers easily. read more

I purchased a Fort Knox safe (not from Maximum Security Safes) which was delivered to my house. I hired Maximum Security Safes to move it from my garage into my house, and set it up for me. It turned out to be a much harder job than I had originally anticipated, but they did a fabulous job. If you need a safe moved, I can heartily recommend Maximum Security Safes. read more

Purchase experience was great. Delivery service was very poor. There were two delivery staff and one of them clearly did not want to do anything without receiving extra money. Even before they arrived, I had planned to generously tip them anyway (and still did) but one of them did not deserve it. But overall I felt pricing was good and sales staff was knowledgeable, just a very unusual experience with the delivery. read more

Had a great experience purchasing here. The prices were great, and the selection was equally wonderful. Dealt with Shep, who I believe is the owner, and he was very honest, friendly and efficient. From purchase to installation was exactly 1 week. Amazing! Delivery was also great. The delivery folks called us when they left the warehouse, and again about 10 minutes out, so we always knew exactly when they would arrive. They were very careful, and laid down drop cloths to protect our carpet. Nothing was damaged and they put the safe exactly where we wanted it. No muss, no fuss. The delivery guys were also very friendly and kept us in the loop with everything during the installation. After installation, they explained how to use all aspects of the safe. Excellent experience that couldn't have gone much better. There was a slight billing snafu, but Shep's wife (I wish I could remember her name) was awesome and got it all straightened out. When it's time to get another safe, Maximum Security will be where I go. PS.. Just a tip before you go. If you plan to have the safe delivered upstairs, make sure you have a count of how many stairs you have, as there is a charge per step. read more

I'll start off by saying I wasn't exactly the ideal customer. I decided on a model, then changed my mind later. After changing my mind, I changed my mind about the locking mechanism. Shep handled my calls and barrage of emails promptly and with a lot of patience. There was absolutely no pressure to go into a specific price point. Shep just detailed the differences and allowed me to go with my gut feeling. I highly recommend Maximum Security. read more

Very nice people, family-friendly and family owned. Got a great safe great follow through and good prices!!

Called and talked to Zack. He had a team out within 2 days to install the new safe. They did a great job. Set up protection for the floor and were super careful. Moved the safe perfectly into place, bolted it down, all in about an hour. I would call them again is a heartbeat! read more

Recently had my safe repaired by Maximum Security. They did a wonderful job. The company is trustworthy. They are committed to quality - would not cut corners. Price was reasonable. read more

Went to store and was helped by Zack. Wealth of knowledge and helped us select the correct safe for our application. Delivery and install team of Jeff and Richard arrived a couple of days later, on time and did a great job. Could not be more pleased. Price was below retail and the service was great. read more

Purchased a Winchester Ranger and couldn't have been happier with the customer service I received. Nancy was awesome helping me out and the guys that delivered the safe did a fantastic job. This place goes above and beyond. read more