I came here for regular laundry service. They did a good job and ready on time. Definitely a great…read morevalue !

I've used this location twice and the service is very good. Both people behind the counter were…read morepolite, friendly, and quick. Prices are reasonable too I do medium starch on our shirts and they have been perfect both times. I also have had a few spots on a couple of garments all of which were removed. Good available parking too! Overall a good experience and I would recommend due to service and location.

Brought in my hot pink blazer jacket to be cleaned. They did a phenomenal job and were able to get…read moreout a couple stains I had in it as well!! Front desk is nice and I will definitely be taking any delicate clothing I need washed here again!

I dropped off my dress in a nice bag and in a hanger which they didn't return but the cleaning was…read moregreat! Very nice person working the desk.

Been a client of Liberty Cleaners for over five years and had previously only had one issue (lost…read moreshirt 2-3 yrs ago) which I ignored as 'things happen'. Liberty claimed they miscounted. However, this month, i dropped my shirts off weekly and went to pick up, when i noticed my new White Ralph Lauren Polo Dress Shirt had been severely damaged. Multiple huge stains across the front. I immediately called it out and asked them to fix their issue. Didnt hear from anyone, so visited. They were too busy (Personnel issues) to talk about it; but they asked for another week, which i gladly gave them -thinking they were really working resolution. Then I received a call that stated "They didnt cause the stain" and they were unable to get it out. I went to pick up the shirt and noticed the shirt was torn/damaged where the stain was. Now they said they cant fix it. I told them they needed to replace it. They would not. After a few more days, they offered $30 and had tossed my $80 shirt. I took the $30, glad to get anything toward a new shirt, and will not return. It was a terrible experience and now i can't trust them with my clothes. I would not trust them with your clothes.

A huge shout out to Jade, Andy and Mars for looking after this distraught mother of the bride…read more They expedited cleaning my dress when others in Columbus could not help. Wonderful service from a friendly group and fantastic value for money. My dress was beautifully cleaned and I was able to enjoy my daughter's wedding. If I could give you a higher rating I would. Bravo to an exceptional business.

This man doesn't speak English and not polite Because when…read moreI come to pick up my clothes one still not clear so when i start talking about whats happening he shouts at me and saying get out or call the police it's really bad man

Just the best for tailoring! Always quality work, prompt, great value. I am impressed every time I…read moreuse their services.

I have been a long time customer of Swan Cleaners home and Office delivery. I can't think of a more…read moreconvenient service. my clothes always come back perfectly on time and keep me looking great. I highly recommend the service to everyone who wants to look their best every day.

I took in a brand new (never worn) shirt, and when it was returned it had a tear in the back. I…read moretook it back to them to complain, they declared that a manufacturer's tag stapled to the inside locker loop was proof that it had been dry-cleaned before and that someone else did it. They refused to do anything about it and lied about the fact that the manufacturer's tag, used to state which store the shirt was to go to, was a dry cleaning tag. They said the name on the tag was half hand-written and half computer-printed (NOT), they also treated me poorly and acted like I was trying to steal from them. I used to go there exclusively, not anymore.

They ruined a $150 white blazer. Came back with large gray blotches on front and back and overall a…read moredingy yellow gray tone. Offered me $25 because they found a used jacket of same brand but totally different quality, unlined on thredup resale site.

I have needed several alterations done and the ladies at Powell Cleaners do a wonderful job. They…read moredo quality work that's affordable! Highly recommend!

Service is not acceptable. I won't recommend them to anyone. Their service is very poor. Need to…read morewait long before they deliver back the item you send them to be cleaned.

This place was a blessing after Tide Dry Cleaners in Powell messed up my daughters school marching…read moreband outfit. They got all the stains out and all of the blue tint that Tide drycleaners left. And they did it on the DAY OF homecoming when a very panicked and desperate me showed up there. Excellent service and very knowledgeable!!

They are always friendly and quick to do anything I ask. I always go to Kone for all my cleaning…read moreneeds.

The hours need to match the website because they can really screw a pick up.read more

I work within the JPMorgan Chase building and used the services around 1 week ago. Within the same…read moreorder they managed to return one shirt with yellow stains and lose the tie. I politely informed them of the missing tie (only hoping to leave my phone number in case they found it) to which she responded "No, he checks twice to make sure everything is there." Clearly, she felt I was lying about the missing item. I insisted she please take my name and number in case they find the tie but doubt I will ever hear back. The customer behind me stated "wow, she was really nasty to you." She was hands down the most hateful person I've had to deal with in a long time.

Dry Cleaner ruined my clothes. Had several items cleaned. Paid them upon receipt of my clothing,…read morethen upon further inspection found purple splotches all over. Immediately (within 10 minutes) went back to cleaners and showed them the purple splotches. They sent the clothes back out for re-clean. Came back a week later and was told they sent them out for re-clean a second time. Came back a week later and was told the pants had purple splotches on them when I gave them to the cleaners (not true). Asked for the owners phone number; he doesn't ever pick up and doesn't have voice mail or other answering service so I cannot leave a message. Upon research, the owner has other dry cleaning facilities in the city with a BBB rating of F. I now am left paying $50 for my clothes to be ruined.

Update after owner's response: All 5+ machines I looked at were filthy, 45 minutes after opening…read more This is a normal and acceptable amount of crap in a washer? Do better. I'm going from loyal customer here to never coming back. I had slowly stopped coming to the clintonville coin-op when I noticed a decline in their cleanliness shortly after they reopened. I started visiting other laundromats. I came back to give coin-op a try again and I'm disgusted to see they haven't improved their cleaning at all. This is the inside of the first machine I stopped at, 45 minutes into the day's opening, with the attendant chilling at the desk. So I skip the machine and go check some others. Checked at least four other machines. Each one was filthy. Dog hair, lint, gunk, coins, KIBBLE?? I found the cleanest one I could and wiped out the inside as much as I was able (it was still pretty grimy). Honestly I regret doing that wash. When it was over, I ended up just grabbing the 'clean' clothes and the rest of my clothes and putting them back in my car. No idea where I'm going to wash them next, but it's definitely not here. This place really used to be my favorite, but they need to seriously implement some stronger cleaning protocols and follow up on them.

Could be a five star business if they actually got their machines repaired. It's calm, clean, and…read moreoverall pleasant. However, there's been several machines out of order for months it seems. I counted last time I was there (Nov 2025), and 20% of their machines were down. That's 1 in 5 and that is not an exaggeration. So if you go and it looks to only have a few people inside, there's a good chance that every washer will be occupied upon arrival. And the only thing worse than spending my day at a laundromat doing clothes, is spending the same time just standing around waiting to do clothes.