From what I can tell, the only reason this place would have a sub-4-star rating is because locals are trying to keep it a secret. I found zero issue with any part of the experience and would call the meal no less than quaint and enjoyable. Theresa was a fabulous server, and very accommodating, even with the limited vegetarian options available. The food was great, though nothing extraordinary. It was simply good food--nothing more, nothing less--and that's really all anyone needs. Will definitely be recommending this place to any of my colleagues who happen to pass through the area on work trips. read more

My family and I were there on Saturday. The service was fantastic, our server was friendly and attentive. I was however, put off by EVERYTHING else. The food, subpar at best. I had a burger and it was just ok. Nothing spectacular and certainly not worth the price. The chandelier had cobwebs hanging down from it that were waving around as the AC blew, the bathrooms were absolutely disgusting. Again, our server was fantastic... but everything else was very disappointing. read more

My mom and I were shopping and stopped for a bite to eat. You have to try the potato skins, I have never had skins with that perfect crispness. I am going to dream about those potato skins. Also, for protein lovers ; I strongly recommend the Irish Boss sandwich; corn beef and sauerkraut on top of a juicy burger patty! Yum! flavorful! We sat at the bar and Phil was our waiter. Even though it started to get busy, he was super pleasant. I don't like chain restaurants, but the quality was quite enjoyable. They had the March madness games on the TV's. It was relaxing inside. read more

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My friend and I missed this restaurant in our area. I ordered a chicken burger with bottomless fries, cup of tortilla soup, and a white chocolate macadamia nut cookie. My chicken was a little dry so maybe that is why they added a tomato I did not want. The soup was wonderful with like different wonton strips. Fries were crispy. Cookie was good. I hope to return by March to use the bonus card. read more

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Revisited today after awhile. My girlfriend and I got the Bodacious Bacon Burger, the Cubano Sandwhich and a cup of the Amazing Tortilla soup. We also got the Cheese Skewers for our appetizer. Service was great, our server was attentive and friendly. However, our table was sticky. The Burger was fantastic, the soup was AMAZING as always and the cheese skewers were delicious as well. French fries were tasty too. The Cubano however was not as great as hoped. It was lacking in the pickles listed on menu, had very little sauce and the pork had no flavor. After getting more sauce and adding pickles from the burger plate. It was an OK bite. Would not recommend it, but all other items were fantastic. Our disappointment came from them not having the banana cream pie for dessert. It was not their fault as their truck had not brought any pie crust for two weeks. Bummer! Hopefully we can try it in the future. read more

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When was the last time you ate at a Max and Erma's? I honestly thought they have long but gone. This M&E is located right next to the Edinburgh outlet mall. I know I've had to have passed it at least a dozen times and never noticed it. Luckily I was sitting in the passenger seat while helping the kiddo log his drivers permit hours or I may have missed it again. We stopped in for lunch on a slow Wednesday afternoon. It looks just like I remember. We ordered the Parmesan mozzarella cheese bites and they were REALLY good. The flavor of the breading and the gooey cheese hit the spot. I ordered the chicken sandwich and fries for lunch which was served hot and crispy and the fries were good too. Service was a smidge slow. I think they might be short staffed. Will for sure come back next time I'm in the area. read more

Max & Erma's - Lunch menu - Burgers Near Me - Edinburgh, Indiana

This is pretty much our stop on our way to Indianapolis. So far so good with the customer service. Our sever this time around was Ashley H. She was very nice and attentive. She had a great smile that was inviting and sincere. The food was great along with good presentation. It was too hot to sit outside so we decided to sit inside. Again, this sits literally adjacent the from outlet mall (walking distance). read more

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The service was DISGUSTING. We walked in and every single table had stuff on it still from the last person. They had to clean a table off just for us to sit down, and that was with only about 3 other parties in the entire building. Our drinks alone took 10 minutes. There were no bussers, and all tables around us were filthy. I don't know if we walked in right after a rush or what but you'd think they would have SOMEBODY cleaning tables, but nope they were all filthy the entire time we were there, and we had to eat next to 3 tables that were all littered with old food and drinks. The food was alright though. Not the greatest. We won't be coming back. read more

the service was good and i liked the interior design but the food was very basic. the tomato, mozzarella & chicken sandwich was decent but the chicken was dry. the cajun alfredo pasta didn't have too much flavor and the breadstick was kinda dry as well. read more

Max & Erma's - Tomato, Mozzarella & Chicken (TMC) & Cajun Alfredo - Burgers Near Me - Edinburgh, Indiana

It's been a very long time since I've been in a Max & Erma's. Not since I lived in Columbus, Ohio over 20 years ago. The location was actually in Dublin on Sawmill Rd when my son used to work there. Amazing how little they have changed in all that time. I ordered the Philly sandwich with Tater Tots. The sandwich was excellent. The tots were delicious. I ordered the chocolate cake for dessert and received a huge portion. It was very good too. Service was good throughout my visit. The restroom was clean. Parking was plentiful. read more

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Went for a late lunch yesterday and had a great time! They were a little busy so had about a 10-15 minute wait which was totally fine. Since it's next to a mall you'd be a fool to think you'll sit right down at lunch. I think the hostess was new but handled some obnoxiously rude customers very well! (Yes lady needing a table with a high chair spot may take more time so no one is tripping over your child.) Service was overall great and food was what we expected from a chain bar food style restaurant. read more

We hit happy hour around 5:30pm and were pleasantly surprised at how lovely the staff was and how great the food was. We just ate burgers- but they were good and hot and not fussy. I had a black bean burger that was excellent. Paige treated us well and sent us off with free cookies (a promo that we appreciated). read more

The food was just bad. I only ate a couple of bites.l and pushed it aside. There was little to no seasonings and everything had a weird tart flavor. read more

I've always ordered Mac and Erma's on DoorDash. They always send a little extra of everything. The food is delicious, hot, and fresh went it arrives. Always quick and hot and every single order- from soup n salad to steak n shrimp-has been perfectly prepared and cooked. I've been a fan for a long time and I have never had an experience like the haters that have given bad reviews. If you read the reviews carefully, they are from the same person or people. Disgruntled employees maybe? I give Max and Erma's 10 stars for their consistency of excellent experiences. read more

Got a chance to visit this restaurant and wow the soft pretzels with queso and mozzarella cheese balls on a stick for appetizers are phenomenal. I have to hand to the service crew because they too know what an actual Texas size double is when you ask for a bourbon on the rocks. The restaurant has a family and business style ambiance that is great for everyone. Great service and great food. read more

Waited over in half an hour for someone to come and see you and then when she came, she was racist we walked out and gave business to another read more

I loved this place so much! Me and my family came here after shopping, my mom looked at the menu, and we knew this was the place to go. I had the chicken tenders and fries, it was out of this world. I ate the whole thing, and i even tried some of the loaded tots, which were even better! Our waitress, Kylie, was wearing the cutest little Christmas get-up, along with the other employees. They were also very kind and patient. Not to mention, the decoration. It was the cutest! It looked antique, with posters from different decades, cute Christmas decor, and more! 10/10, would come here again! read more

Placed a pickup order at 6:18PM. Checked app regarding order status. I entered restaurant when I received the online notice that the order was ready. No one was at the front desk or at the bar. After about 10 minutes a server seated two groups that had arrived while I was waiting then told me she'd check on my order. During the next 15 minutes she seated two more groups but provided no update to me. While I waited I saw several people in the dining area waiting for their checks or to place orders. I watched one couple leave their table after not being waited on. After that server never came back to the desk. Four other groups came in the restaurant but left when no one acknowledged them. I actually had to call the restaurant and speak to someone on the phone to inquire about my order. About 5 minutes later someone finally brought my order. She was very kind and gave me a gift card to make up for the inconvenience. I left the restaurant at 7:20. I hope the management team sits with the staff that was there to determine what to do if they're understaffed in the future. Perhaps it is better to close early than have so many dissatisfied customers. read more

Loaded tots, very good, peanut butter cookie, warm and delicious. The waitress, very nice. The burger and fries, sent burger back since it was raw, the next one had no flavor. A waste of $15. read more

The food is creative and flavorful, the service is friendly and accurate, and the atmosphere is kitschy and fun. This has become a planned stop for us when we're passing this way south of Indy. read more

The food is not very good, I got a BBQ pulled pork sandwich and it was TERRIBLE! The service was very good, quick! The ambiance is pretty good! read more

Max & Erma's - BBQ pulled pork sandwich - Burgers Near Me - Edinburgh, Indiana

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This was the worst place I have ever been to. Our server couldn't find his way out of a paper bag with both ends open. I asked for their gluten free menu and was told he had no clue where it was and couldn't go find it. We asked for the soup of the day he left and when he came back we asked him what it was and he said he did not know. He took our order and brought out our food. Had to ask for salt because ours was empty. Asked for more water had to ask twice. There was a panhandler going around to all the tables asking for money. The manager said she was in the back and didn't see them. The food was awful. The coleslaw's spoiled.Max and Erma should be embarrassed. Our bill was $100 for four Berger's two appetizers and water. This is the worst place I have ever been to. Do not waste your money. A gas station sushi would have been better. Max and Erma shame on you. read more

A chain restaurant that I haven't seen very many places kind of quirky it was nice mediocre on the clean but the dishes we had were excellent and full of flavor. The wife had a chicken fajita and everything looked fresh and she very rarely doesn't finish one and she could not finish this one. I had a new item they had on the menu called chicken and waffles and it was a big round Belgian waffle with chicken tenders with a bacon marmalade it was pretty damn tasty and maple syrup sauce to pour over the top. If you join the rewards program they gave you a half a dozen chocolate chunk or some other kind of cookie I don't remember because once my wife saw chocolate chunk I knew that's all we were getting. So overall if you get a chance definitely give them a shot. read more

We start with the cheese skewers and that was good. My husband didn't care for the ranch dressing but I felt it added another flavor level. I had the club with fries. Fries were too salty and since they were dropped in the middle of my sandwich I think that's what made the sandwich salty. The server, Haley was an angel she asked if I wanted something else but I declined. The place was clean and music was okay. If I'm ever in Edinburg again I will drive past and give something else a try. read more

I went there for dinner on a Saturday evening, and I do understand that they would be busy then. The problem with this restaurant is that they have a bunch of kids, dressed like slobs, running the place. I ordered chicken parm with penne pasta and marinara sauce. The pasta was cold, as if it had been previously cooked and set aside to cool, and it was undercooked. The "marinara sauce" tasted as if they opened a can of Hunts tomato sauce, added some water to thin it out, and poured it over the pasta. No seasoning whatsoever. Clearly, there is a complete lack of competent management going on here. I will not return. read more

I really want to give this restaurant a 0 out of 5!! considering that the water tasted like it had been sitting in the toilet for 40 days and 40 nights. Then one of the waitresses proceeded to walk past our table with someone elses drink and hacked all over of their cup. Now the food was absolutely horrendous! The cajun alfredo tasted very bland like straight pepper. There was nothing cajun about that alfredo. the chicken was rubbery. the sauce was watery. I even tried to give them one more chance by getting a dessert. I got the funnel cake fries, and the strawberry sauce was nasty as well. By the time the meal was done I was so sick to my stomach. Im sorry that I had the experience that I had but all I know....is max and erma would not be proud! -Kieth Lee read more

Great service tonight!!! Seated immediately. Pleasant host. Good food. Great waitress. Good dinners for the kids and fun sundae after dinner for the littles. It was huge too with sprinkles, mini m&ms and chocolate syrup. Nice dinner. It's been a very long time since having service this good. Ambience nice but nothing fancy. It was a nice dinner truly. read more

Great place to eat! We were greeted and seated promptly. We ate at the bar and were served by a delightful and attentive server, Brandy. We had salads, huge burgers, and a warm cookie for $12.99 each- their daily special. Wish I had taken a pic of the burger. It was huge and cooked perfectly. The fries were great (and bottomless). Definitely recommend! read more

Max & Erma's - Max & Erma's restaurant - Burgers Near Me - Edinburgh, Indiana

Service is pretty good for being short staffed. Burgers are delicious and everyone loves the tortilla soup.

This was such a strange and horrible experience. When we got there we were sat fairly quickly and it wasn't soon after our waiter came over. When asked about the soup of the day he said he didn't know, later when he came to get our food orders was asked again figuring he had gone back to the kitchen and asked and he didn't, still had no clue. Great way to describe him, clueless. Also asked about a gluten free menu as it was mentioned online but he said he had no clue where it would be and didn't go ask or look. Good to include that it was not slammed or even slightly busy. Asked for a refill of water and had to ask a second time before it was brought. In the middle of our experience a man walked up to our table begging for money, later the manager had come over and said she followed him out and he had a brand new car and brand new stuff and that she was sorry? The place was just kind of dingy and the food was mid. Would not recommend even stepping foot in the building as it would be a waste of time. DO NOT EAT HERE read more

Not a great experience. A pretty big place and it was just "grimy". Employees standing around and no body cleaning up. "If you have enough time to lean, you have enough time to clean" ! The food was a disappointment and overpriced. We won't be going again. read more

Had dinner with my daughter in law an granddaughter on 11/27/2021. This place brings back super fond memories o me an my mom. This was my yearly Birthday spot with her until the stores closed in Indy. Back then they had telephones on every dining table which was so cool, especially when a little kid on the other side of the room would call and giggle on the phone. I ordered a mushroom & swiss burger, and a Strawberry Daiquiri. AMAZING TIMES INFINITY!!!! Burger cooked exactly like I wanted, juicy mushrooms, & perfectly made drink! One of the best meals I've had in a while, and the server was so nice. Sure wish they were closer...but a visit back is not out of the question, especially since the Edinburgh mall is across the street. #maxandermavibe read more

I hadn't been to Max & Erma's in a very long time. My girlfriend and I left our hubby's at home and ventured down to Edinburgh. Max & Erma's was the perfect stop after a long day of walking and shopping. The waitress greeted us with a smile. She explained the happy hour specials and her recommendations. We settled on the Top Shelf Long Island Ice Tea to drink. Next we did the combo special. I tried the tortilla soup, cheese burger and of course the Cookie. The tortilla soup was just how I remembered it. It used to be my favorite here. The burgers, you get to choose your type of cheese, toppings etc. and then the cookie comes out so warm and gooey that it just melts in your mouth. Our waitress made this experience a great one. She was so warm and friendly and we all laughed and joked and had a great time. Now I need to find a location closer to me. Otherwise my trips to Edinburgh will become more frequent. read more

Max & Erma's - Top shelf Long Island ice tea - Burgers Near Me - Edinburgh, Indiana

I had the chicken tortilla soup and Caesar salad from their pick two lunch menu. The chicken tortilla soup was a bit spicy but very tasty. The tortilla chips served on top were delicious - they tasted home made. The salad was also great! read more

Max & Erma's - Pick Two: Reuben & cesar salad, chicken tortilla soup & cesar salad - Burgers Near Me - Edinburgh, Indiana

Some of the worst food I've had in quite awhile!!! The steamed broccoli was way under cooked. The chicken breast was dry and tuff. It was described as smothered with onions, peppers, mushrooms and cheese. Very little of that was there. I will not be coming back and I recommend you stay away as well!!!! read more

The food was top notch. Burger juicy and fries perfect. Onion rings were excellent. Tea was marginal but I'm a snob.

The food was really good. Perfect wing sauce. Homemade onion rings. The potato skins were loaded. The fried cheese skewers were ok. I didnt care for the breading. I had the Max Spicy Bloody. They use Absolut Peppar vodka. So good. Really had a kick to it. The fish and chips were good too. Service was lacking a little. Just think they were understaffed. read more

Max & Erma's - Potato skins and cheese skewers - Burgers Near Me - Edinburgh, Indiana

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Food was horrible. I had chicken tomatoe sandwich with fries. Fries were nothing but grease as was sandwich. Use to love this place. I'll never go gack read more

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Great food and pasta!! Hands down the best Turkey Burger I have ever had!! The Cajun Pasta was tasty too!! Excellent staff!! read more

Max & Erma's - Bad Mom - Burgers Near Me - Edinburgh, Indiana

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I do believe it is based on who your server is. Based on the previous reviews and our personal experience.... As we were seated, a couple and their 2 children were obviously upset. The lady at that table got up and walked to the back area, came back and said "I can't even find her now".... They proceeded to pack up the kids and leave. As they were walking out they said to us "we've been waiting for our kids drinks for 30 minutes, good luck with your service". We had 8 people in our party. We all got a little nervous immediately. We had just went canoeing and we're starving. We had NO problem being served and the food was fast, hot and delicious. I'm not saying it doesn't happen, because we saw it happen. It just didn't happen to us today. read more

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