Mavis does a good job of helping out a customer. They helped me with a flat repair . I was on the highway at night and used a plug . I went over to Mavis the next day they removed my wheel removed all the plug and that I put on the tire to get home and install the patch . Customer service was A1 . My tire works fine. I believe I'm in good shape with the plug however, I'm a big believer in extra safety so the patch that they installed gives me a piece of mind. I was in and out quickly . read more

See all

Avoid this place at all cost! Hector is a liar and a cheat. His crew is transient, inexperienced and irresponsible. I left with a brake caliper hanging and bolts not tightened. I almost died. stay away! read more

Brake caliper was hanging off after replacing brakes. Car was shaking and fishtailing with very slow braking. Could have killed my wife and kid. Regional manager refused to issue a refund because they "fixed the issue." $1.1k to risk my wife's life. Go elsewhere, they don't care about safety. Also brakes were rusted after 1 week. read more

NEVER GO HERE. Do not let them touch your car or you will regret it. In Aug 2025 I had my rear brakes done along with both calipers. In March I see that my pad isn't touching half of the rotor. Brought it in and all they did was replace the pad and refuse to replace the caliper OR damaged rotor. Less than a month later the same issue is happening, rotor and brought it back in for them to do nothing but gaslight me and lie that everything is fine. They wiped off the corrossion on my rotor, refused to change the rotor and caliper and swore it was fine. Less than a week later the corrosion is back and that pad is still not touching. Filed a complaint with the attorney general's office after calling Wayne who told me I need to come back in to speak to Hector who is the one who lied to me in the first place. I do not trust this company and if you do then you'll pay for it. read more

Mavis Tire Review I brought my car to this Mavis location for what started as a simple flat tire. I ordered a full set of new tires and an alignment. Since I noticed they also do suspension work, I asked the manager if they could install a new suspension I had recently purchased. He said yes, explaining that they just wouldn't warranty the parts since I provided them -- which is completely understandable. I agreed to the work, and was told the car would be ready the next day. The following day, they called to say their ball joint press was down and they'd have to do the job manually, so it would take an extra day. The next day, they told me they couldn't complete the ball joints at all and that I needed new upper control arms. I bought the parts myself from Advance Auto and Ubered them over. The manager promised the car would be finished the next day. When I came back, the manager told me everything was done except that the ABS light wouldn't turn off -- they might have damaged an ABS sensor and would need another day. This was the only time they apologized and covered my Uber home. The next day they said the car was ready, so I picked it up and paid. I didn't get more than 10 feet before the ABS system started violently triggering on and off. I immediately went back inside. The manager admitted again they might have damaged an ABS sensor and promised to replace it. After several more days, they replaced one sensor, but the car was still undrivable. The ABS and VSA systems would activate violently whenever I touched the brakes. Over the next several visits -- spanning roughly ten days -- they kept the car, replaced more sensors, and eventually told me the brakes just needed to be bled. I picked it up the day before a work trip, and within one minute of driving, the same issue returned. When I called, they admitted they couldn't fix the problem and promised to cover the cost if another shop repaired it after my trip. A week later, I returned and called to speak with the manager, only to find out he had quit (or been fired). The new manager, Jaleel, said he knew nothing about the agreement and refused to pay for outside repairs, insisting I bring the car back to them. So, I did -- for the fifth or sixth time. After another week, they told me it was fixed. They had replaced two more sensors and now claimed the issue was my battery (which was fine). When I went in, the new manager blamed me for all the problems, saying it was because I brought my own parts. I explained that the previous manager approved the job and that the shop had already admitted to damaging my car. He continued to argue and blame me in front of other customers, refusing to take responsibility and even refusing to give me a copy of the work performed. At that point, I took my car to the independent shop the previous manager had originally recommended -- on my own dime. That shop found multiple damaged wheel bearings and even discovered broken drill bits left inside two of them, rolling around near the wheel sensors. They said it was one of the wildest things they had ever seen. These were the original bearings, so the damage clearly came from Mavis's work. The new shop repaired everything, and the car now drives perfectly. In total, I spent nearly $4,000, went 6-7 weeks without my car, and spent hundreds more on Ubers back and forth to Mavis. Bottom line: This Mavis location -- especially under the new manager -- is completely unprofessional. The previous manager at least took accountability and tried to make things right. The new one just blamed me and refused to help. Unless you're getting something simple like a tire change, avoid this Mavis at all costs. They will lie, damage your car, and refuse responsibility. Currently Mavis corporate is doing an "investigation" into the matter. Has been 6 weeks up to this point and nothing so far I've attempted to contact the regional manger multiple times with just a response of "the investigation is on going". Their quality guarantee is questionable and this point. If you want real service from honest mechanics, go to Frank's Auto down the road. They're busy, but they know what they're doing and actually treat customers with respect. read more

See all

Absolutely not If I could give zero stars I would.I got my tire plug there and drove to work witch is 15 min away . Tire was flat in less than 30 min. read more

Mavis Tires & Brakes - When they "fixed " - Tires Near Me - Everett, Massachusetts

See all

Waited 3.5 hrs for my 1 tire to get changed. They finally bring my car out front and they never even changed the tire! My original tire with the nail was still there. When I asked the mechanic which tire he changed he sighed and rolled his eyes. Absolutely awful and I paid almost $300 for a service that wasnt even done! Theres about 4 other tire shops within a walking distance and I would definitely avoid Mavis. read more

It's been a few months since my visit, and I know I may have already faded from memory, but the service Robert provided has stayed with me every single day, quite literally, every time I get behind the wheel. And I knew I could not go any longer without writing this review. I initially brought my car in for what I thought was a simple issue: replacing a tire that had a large nail in it and was beyond repair. While we were finalizing the last few details, either I asked about or Robert suggested performing an alignment test. That decision, whether initiated by me or by him, turned out to be life-changing. During the inspection, Robert discovered something far more serious than a bad tire: my wheels were essentially on the verge of coming off the car due to a dangerously compromised support bar. At first, I hesitated to fix the issue because of the cost. But Robert didn't let me make a potentially fatal mistake. He took the time to explain in detail the risks, not in a pushy or salesy way, but with genuine care and concern for my safety. As he spoke, everything he said began to click. I started replaying moments in my mind, how the car had felt unstable, like it could tip over when I was driving, and how I often felt scared behind the wheel without really knowing why. Suddenly, it all made sense. And in that moment, I realized how serious this was. Because of Robert's honesty, knowledge, and compassion, I immediately agreed to have the alignment work done. He also went out of his way to make the repair more manageable for me financially, which spoke volumes about his character. Robert wasn't just doing his job, he was looking out for me as a person. And that is rare. I genuinely believe Robert saved my life that day. If that alignment test hadn't been done, or if I had driven even a little longer without that repair, the outcome could have been disastrous. So this is my long-overdue thank you. Robert, your professionalism, expertise, and kindness made all the difference. You didn't just fix my car, you gave me peace of mind and probably saved me from something catastrophic. To anyone reading this: ask for Robert (or Rob). Trust his judgment. Listen to his advice. He's not just excellent at what he does, he genuinely cares about people's safety and well-being. And that's something money can't buy. Thank you, Robert, from the bottom of my heart. I think of you and the day you helped me every single time I drive my car. And I will never forget what you did for me. read more

Manager Rob and Matt on his team run the place , taking care of every single customer. The Mavis company needs to take better care of them. They made sure I was left satisfied with the work and did what I requested. read more

Mavis Tires & Brakes - Tire checks - Tires Near Me - Everett, Massachusetts

I was waiting for a tow to get my tire fixed. My dealer closed before I could get there, so I called here. Wayne listened, sympathized, and made sure I could get my tire replaced. He didn't have to do it, nor did he have to call to check on me while I was waiting. He is a good man and I really appreciate what he did. read more

Make a appointment for 11am today for tires service, came in five minutes early with one customer waiting in the shop now it is 12:20pm my car is still sitting outside having been serviced yet plus the customer that was waiting here before I came in still waiting. read more

Still no call from Gino the GM they only care about taking your money.. they make the old sears auto service look like a honest car shop ( look what happened to them ) read more

This location as well as another in NY did NOT replace my tire valves though I paid for valve replacements. I had a continual slow leak in all 4 tires after getting new tires at a Mavis in Poughkeepsie NY ( Rt 9) . I took car to Everett did not fix the issue. My car went up on lift but they did not replace the valves. They said they sealed rims and fixed valves. After spending a few hrs there, my tires all still leaked. I then went to a 3rd Mavis in Sommerville who noticed the Valves had not been replaced and took care of me. While I was there another woman came into Somerville location with the SAME ISSUE and said they wanted to charge her for a tire rod she just had replaced 3 week prior. Both of us had leaking tires after leaving Everett Ma location. Thank you Somerville Ma for picking up the slack at Everett. read more

El servicio muy bueno, las personas muy amable. Me ayudaron con todo lo que necesitaba

so sad arrived at 330pm and now 455pm and still waiting to replace a tire. if this is the wait if not longer, god forbid for a tire replacement image getting anything else done. by the way no one in shop waiting read more

We called for an appointment for a tire alignment. Made one, showed up on time, and were told it would be about 2-3 hours wait because there was a backlog. So my husband waited nearby, with an eye on the car in the lot. About 2 hours later a technician literally drove the car across the lot and parked it in a different spot. Did NOT take it inside the service center. Did not perform any work on it. Then Wayne told my husband it would be $100 and that it needed more work and we needed to come back in a few weeks. My husband told him that he WATCHED them drive it across the lot, and NOT take it into the service bay. Wayne then he would check with the service technician... then came back and said there had been a "miscommunication" (aka caught in a lie). Then he expected us still to pay... do yourself a favor and don't go here unless you want to pay for zero service, and wait hours for it. read more

I booked appointment for new wheel replacement. i got a fast response from the service department. Tech was very professional about the installation on my new wheel. read more

I would like to give 0 star to this store. About a month ago I was There to get the tires rotation. I have a mazda CX 30 and they took my cargo cover out and didn't put it back. When I realised I came back to the store to get my cargo cover back but they told me it wasn't there. The manager tried to help me nice guy but his superiors didn't autorize him to pay for my loss in their store. I'll never come back in this store again and if you go there pay attention on your belongs. Horrible experience that costed me $200. read more

The Maverick s Tire And battery' in Everett..I don't know where to start. First off I been going to that shop since the 90s with my dad's van and my car .When it was NTB they charged me over700$ and change for front brakes. I am a disabled mechanic. So I know the job the parts cost time it should take all the stuff they don't want you to know so they can scam you. My first break job worn out it was under warranty for NTB so I'm screwed.i tell Wayne the manager.just do it again.here is another $700.. needless to say Wayne told me my steering fluid needed to be replaced.icould not afford it.he threw in the fluid. Nice guy..next I go back for tires.now I deal with mister macho .I'm talking like a jerk because that's how I was treated like a total ass I went in for tires .my appointment was at 11pm I towed it over it was there before 11.by 4pm I got a ride over and they didn't even get started on it.2tires .7hours for 2 tires. Mounted balance.well he could not get that right. I only got 1 new valve stem instead of 2 and I wanted the white letter not showing. I got 1 new stem and no stem caps. He can't even manager his guys to do a tire job. 7 hours later I just drove off. Now a week later my brakes start grinding.i say ok it should be warranty under mavis. I never had to change brakes so many times in one car . So I make the appointment for a brake job. Again I had a 11 appointment.they called at 1030am to see if I was coming. I made it there at 11 as I was supposed to..I waited 5 hours and they didn't even look at it. I got pissed off.i am disabled. I need 2 hip replacement and 2knees and back surgery. So all the waiting stinks.,.I went in the lobby area Wayne and spike was in there. I asked if they were going to look at it.he shrugs his shoulders at me.they close in 2 hours.you can't get the parts that fast.so I was super frustrated I said " is it because it's a warranty you won't facking look at it.then we had words. After we all settled down. I said sorry for yelling. It's just that vans my only mobility . So now I'm told to get there at 8 when they open and I get first in line. Wayne comes out grabs my keys. The wait is on again. .while they were looking at it .I was looking for the parts Incase they pull the we can't find them. ..spikey hair comes out walks to my van it's the furthest part of the shop.. the day before they only had one brake lift. In front. Now we're walking to Mordor it seemed. And I was looking for my precious lol.it was so dark. Now spike hair moving my frontend from the passenger side so it has the leverage to move it. He said my whole frontend may need replacement. I said fix it all.. called his bluff..a mechanic dream.just fix everything. I was waiting for the bomb to drop. Spike calls me into the lobby. Says they can't do it . His mechanic did it twice already.. when said you need to press a bearing. His guy can't do that. He was trying to get a rize out of me so he can through me out. The day before.i told him about one of my disability and he tried using it against me. So they send me to the saugus shop .I was pissed. Now I had no car for 4th of July weekend. He ruined it on purpose.thats how good a manager he is . He stated . ,"Sending you to saugus shop so if it doesn't get fixed right I don't want you coming back complaining " all I asked is why my Brakes failed and there should be a warranty. What's he do torcher me for days over charge for crap work.i went to saugus and got my brakes done. They went above and beyond the service I expected. They are a way better shop.the atmosphere is even better.i didn't feel down and just the feeling of dread. If you go to Everett be prepared for over charge crap work. And deal with wayne.spike hair a jerk .he will sweet talk you wallet out . I'm done LOL!!!! Well now sending this to BBB. read more

Mavis Tires & Brakes - Old valve stem - Tires Near Me - Everett, Massachusetts

See all

Still making a sound now when steering it making a grinding noise which was never there before I took it into Mavis for brakes and new shock and struts on front of my car I just want it to be be fixed right after the 4 th time maybe Worst mistake ever Thanks John B Again read more

The Everett Ma site is Amazing...especially the two Bosses at the Desk.. especially Wayne, nicest man you will ever meet.. hands down a sweet heart... they do great work... read more

Great customer service , was in and out In less than 20 mins . Affordable and reliable !

I am unsure about some of the reviews I am seeing, but I have had great service at Mavis in Everett. Somehow, my car has been picking up nails in the tires. I had two in the same time in week. When my tire showed a leak after the repair I was questioning the service I had received. I couldn't have been more wrong. Not only did they take me right away, no questions asked but they were eager to fix whatever was wrong. I have had other service at Mavis and it has always been great. I highly recommend read more

Wayne is undeniably amazing . The most friendly and accommodating gentleman. His dedication to customer service is absolutely refreshing !! Hat is off to Wayne ! Thank you for all you do !!! We need more people like Wayne especially in the auto industry . read more

Horrible. I visited this store in November 2020 to get 4 new tires (Goodyear Assurance ComforTred Touring) on my car. My appointment was at 3pm. I arrived approximately 5 minutes before my appointment time. Went inside and saw one employee walking around without a mask on - didn't have it in hand, nor anywhere to be seen. I went to the counter to tell them I was there for my appointment and was told that "it takes about 45 minutes before we take your car in" and that "this will take about 2 to 2 1/2 hours." They finally took it in an hour later. Every time I checked on my car no one was around it or to be found. The whole time I was there there were no more than 3 customers waiting. At one point the man at the front desk told me they were doing one more balance and it would be done shortly - then it still wasn't ready for another 30+ minutes. I didn't end up getting out of there until nearly 6pm. I have never experienced tire service taking as long as this did and never have I been told it would take an estimated 2.5+ hours. Just to put on new tires! The next day I called to confirm the store number of 1135 and inquired if I needed an appointment to have the lugnuts tightened after 25 miles or if I could just stop by. The person on the phone stated I didn't need an appointment, but it would take at least half an hour because they need to balance the tires again twice. That same day I walked around the car checking my tires and discovered that not one of the four valve stems had a cap on it. And on top of that I saw that my hubcabs have been extremely scratched up and damaged. They did NOT come into the shop in that condition. I complained via their website and a "ticket" was opened, I followed up 3 times, and no one ever responded or offered to assist in any way. Last week (since I got the tires there, the tire rotations are free) I had an appointment for a tire rotation, brought my car in at that time, and was asked if I was coming back later, because I'd have to wait for "4-6 hours' worth of appointments before you." I went there because I had an APPOINTMENT, that's the point. So I ended up leaving not getting a tire rotation. I plan on taking my business elsewhere. I'd rather end up paying for my tire rotations than ever going back to this place. Avoid at all costs. Find a mom and pop store where they actually abide by schedules and treat you well! read more

See all

I wish to put 0 stars. My appointment was at 12 pm, I arrived at 11:50 am, the manager said to me that they will change my tires for couple hours. I was wait 2 hours, but my car still was outside and they didn't even look on it. And the prices on the website is different from actual. It was the horrible experience. read more

UPDATE: In addition to my previous post l,I paid Mavis tires 79.99 for balancing on my car and my car is not balanced, it's uneven and wobbling. They just take your money, claim to do the service and don't. I now have to pay to go elsewhere because I refuse to go back to Mavis tires for the headache and the hassle read more

One of the managers there was very rude and exploitative. He suggested that a component was necessary was necessary to be included in his assessment, but it turns out that when I did more research, that was not the case. I feel exploited. The facility also looks very run down. And also it does not look professional when your crew is resting and smoking outside, while I wait for a long time inside. It makes me think 'is that why it's taking so long, that the crew is slacking off?' read more

I brought my car to Mavis for a new set of tires, and a few days later I noticed that one of my lug nuts had snapped off the wheel. The manager, Melo, offered to drill it out free of charge without question. When the job turned out to require a new wheel bearing, he took care of that too. Very positive experience bringing my car here overall, Mavis Everett is clearly committed to the customer experience. Highly recommend. read more

Nice and honest people. Happy with the price and the timing they spent to change tires and oil. I will definitely go back there !

Excellent Service! Purchased and Mounted Tires in a very expeditious way. Brake inspection done and informed of work needed. Both Jim and Wayne work well together. read more

best staff! there really care about you and understand you they where really helpful and really nice I recommend people going there!!

Went in because my tires had a leak around the seal, people seemed very nice so I was excited for their help. They overfilled my tires, reshaped the rim so now my car vibrates uncontrollably, and didn't align the tires after rotating them. A day later one of my tires popped after not going over any potholes, glass, or anything sharp. read more

The manager was very kind. I needed a new tire fast. They were booked for the day but but he squeezed me in. It cost less than I thought. All the staff were very nice. This is definately my new place! read more

I had a flat tire due to a finish nail in the tread. The manager told me they were busy, and they were. It was a Saturday. He told me he may not get to it until tomorrow. I left the tire and picked it up the next day. $25 to fix and put back on the car. That seems like a good deal these days. I even got some free brake advise from the tech. They were very friendly. read more