I brought my Beetle to Hi Tech today. The light on the bumper got knocked away in a small accident…read more They took a quick look, found the light inside the car, and glued it back while I waited. No Charge. I'll be paying it forward. Betsy D.

Stay away from this company; they will rob you blind. This is not a company anyone should use at…read moreall. They will overcharge you way above market price and also even lie about the cost of materials and parts

Called in for an oil change on my engine and procharger. I was told over the phone that they could…read moredo the work and I made an appointment for the following day. Once the car was lifted, I was told they didn't feel comfortable doing the procharger oil change. Im okay with not feeling comfortable doing the job but this realization could have been made the day before or after doing some homework on YouTube. I feel as if my time wasn't valued or respected. I am giving 2 stars for taking the appointment on short notice.

very honest work from some real nice people, and in automotive that is a rare combo. great work…read moredone and a good fair price.

Honest, responsible, no gimmicks, no hidden charges, no BS…read more Hi... If you are in Everett, Andrade Auto Repair is the place to go. If you're miles away, that's still the BEST place to take your car to. I took my car to a shop in Watertown and described to the mechanic that I had an oil leak in the car and also my transmission was acting out. The mechanic took a whole 30 seconds to get inside the car and his diagnostic was that the transmission was blown and quoted the repair in $2,800.00 I had my car towed to Andrade's shop for a second opinion. He replaced 2 transmission lines and $130 later my car was back on the road. I've seen foreign and domestic cars at the shop and happy customers walking out of there. BTW, he might not be able to take you in in that very second you get there, the shop is ALWAYS busy, but call it in , he will listen and work with you. Good Luck,

# Terrible Customer Service - Avoid This Place…read more **1 out of 5 stars** I had the worst experience at Andrade Auto Repair in Everett, MA today. Arrived at 5:00 PM and immediately got off to a bad start when they made me move my car around without explanation. The employees were completely unhelpful - when I asked about getting four tires done, they dismissed me saying they "don't have time" even though there were two people working on tires and another just moving inventory around instead of helping customers. When I went inside to speak with the owner about the poor service, his attitude was absolutely horrible. He's clearly not cut out to be a businessman. Without even knowing what transpired outside (since he was in his office the whole time), he told me I need to "be nice to his employees" if I want help. He had no idea what his staff had said to me or how they treated me. The final straw was when I simply asked an employee to check if they had my tire size in stock so I could potentially come back the next day - and was told "I don't even have time to check." Completely unprofessional from top to bottom. The owner has terrible management skills and clearly doesn't care about customer service. His employees follow his lead with their dismissive attitudes. Save yourself the headache and go literally anywhere else for tires. This is the worst tire shop I've ever encountered. I will never be back and will be telling everyone I know to avoid this place. **Andrade Auto Repair - Everett, MA: AVOID AT ALL COSTS**

So I see my review from last November is the last one posted for this shop…read more Kind of embarrassed, as this one is very similar. Last night we had a blizzard, and when I went out to clear snow the tire on my snowblower was flat. The rubber was spinning on the rim, machine would go nowhere. Got up early this morning and shoveled enough to get the car out (just barely) and took the tire to Hogan's. I figured there was a chance I would have to leave it, or buy a tube or even a new wheel somewhere. But for the second time in five months they took the wheel and fixed it within ten minutes and sent me on my way. No charge! All it needed was air, the seal at the bead had popped but there was no damage. I offered to pay, they said no charge. I have been a customer since the mid eighties when I moved here, but I am not certain I have been in often enough for them to remember my face or name. I can't imagine going any where else for tires though, these guys are the best. I owe them, this is twice they saved me.

Found my tire deflated after leaving a mattress store nearby. Couldn't make the 50+ mile drive home…read morewith temporary and stopped in to Hogan at nearly 4:40 on a Friday. Though busy, Morgan at the front desk and wonderful mechanic who;s name was something like Heneretta (?) kindly accommodated our needs, pulled a good size screw from my tire, plugged it and sent us on our way with a smile. Super terrific service!!! Can't recommend enough.

The owner was very friendly and helpful! Best tire shop in…read morethe area with Quality service

Had two old tractor tires for my small Toro WheelHorse tractor that were leaking air. These guys…read morefixed one with a new valve stem and tried to repair the second as it had a hole in the tire. Tried to repair that with a plug but tire was too old. I'll need two new tires but for now these guys got me back in business. I will return and spread the word. They have a really good selection of slightly used tires that will save you significant $$$ especially in today's bad economy.

The store in Saugus is the worse, had an appointment went there when I told them my appointment was…read morefor 2pm, they told me no mechanic was working. Ask them why did you schedule me at 2pm, told me you can go somewhere else.Bad customer service so I took my business else where.I will never go back there again.

I had some bad cupping on my front tire 235/40/19 and I bought a new tire to get it mounted and…read morebalanced. I put the wheel in my other car to bring it to Mavis because I don't want them to over torque my wheels like they usually do. they do it and the tire is on backwards I went here because it was my only option as everywhere else is closed Sunday. I ask them to put it on correctly and they did but they barely balanced the wheel as the car drives like sh*t now above 60mph idk why I keep going here the guy at the front is really cool but the people working in the back really have no idea what they are doing

Once again, the Lucey brothers + staff took care of my car with professional + kindness, without…read morebreaking the bank! HIGHLY RECOMENDING FOR PAST 15+ YEARS! AND CONTINUE TO DO SO! Gina

quick repair for my flat tire and honesty about services needed/not needed. I am a loyal customer…read morenow! I will always use these guys b/c they are so accommodating and do not overcharge. I used another mechanic just off Main St. in Melrose for years, until I realized they were charging for things my older car did not need.

Anthony is very upfront and honest. As a female, you always feel vulnerable having to bring your…read morecar to the shop- thinking that you are going to get way overcharged and charged for things that don't even need fixing... So honesty is everything !!

I heard great things about the owner mechanic Anthony and how he is a man of integrity and is very…read moregood to his customers Unfortunately, the day that I went, the lot was very very full And I explained to the gas attendant - who is Anthony's brother-in-law-what I was looking to do. So he politely asked me to move to a certain spot and then directed me to go into the office to see if one of the girls could fit me in that day or I would have to schedule in the future. As we were walking in, he held the door open for me and I saw a car on a lot, and I asked him about it and the. the woman Marie started screaming and swearing like a maniac to close the lobby door and the brother-in-law said to her I'm holding the door for a customer who needs to talk to you. When I left, I was kind of shaken up by the overall experience and Eddie ( gas guy ) asked me if everything worked out. I explained to to him that I scheduled for an appointment in a week because I'm not sure if I'm gonna bring it in or not because I was so offended by Marie's attitude. Eddie then went in the booth and got a business card for his brother-in-law and told me call Anthony-- especially about the car. He's the only one that does them and he's so fair to and good about it that the guys that worked for me at budweiser that I sent him to buy cars, I would always tell them ask her Anthony and not my other brother-in-law John! Anthony is just a good guy who wants repeat Business and he cares about what he does for his customers. He then apologized to me for Marie and said " believe me, I understand how offputting her voice and attitude can be ! "