Hub Starters are liars and thieves. They up-charge for work they never do. They robbed me for…read morealmost $1,000. Before you think that Hub Starters might not likely be doing the same to you if they haven't already, taking advantage of honest, hard-working people who (they think) don't know anything about their car or engine, ask yourself this: must you always drop your car off to be serviced for an extended period of time? Do they give you a hard time about sitting and waiting for the work to be done? If so, when you pick it up, have them point out to you what work was done. Take pictures before, and take pictures after. Make sure that the work is actually being done. I am a full-time college student and a single female. I am new to the area. I have recently had to start my life over from scratch. I don't have family or friends here. I work for the City and moved here for work. A little over a year ago I found and bought my car. It is a 2004 Ford Taurus. It is my only asset. As much of the work that my car needs done that I am able or capable to do, I do it. My friend and I attempted to to do a tuneup. We did alright, but unfortunately we were only able to change the front three spark plugs and wires on the engine. We couldn't finish it and do the back three, because generally one must take the manifold off. (Alternatively, one might access it from underneath with the use of a lift kit. This I don't have.) Since moving here to Malden, I have had my car serviced at Hub Starters. I was referred by a coworker and someone whom I had thought was a friend. I needed the break pads replaced. While I was waiting for the break pads to be done, I spoke with the owner about some other work I needed done. In particular, I told him that I needed the tune up finished - the back three spark plugs. He told me that they wouldn't have time to do it that day due to the fact that the manifold would need to be taken off and that it would take some time, but we made tentative future plans for me to bring it back to have it done. Fast forward - while at work at my other job one day, my car wouldn't start. I thought it was the starter. I rented a car on my lunch break, expecting to have to have the car towed into Hub Starters for further repairs. When AAA showed up, the service agent was able to jump my car off of the jump kit. It wasn't the starter, it was the battery, he said. He could have replaced my battery right there, without charging me a thing that day. Hell, I could have changed my own battery. Instead, I asked him to tow the car to Hub Starters. I would get the work done that I had been putting off and desperately needed - primarily the back three spark plugs and wires on the engine At the end of the day, Hub Starters charged me just under half a grand. This was to change the battery, replace the drivers side mirror I had broken, but mostly, to complete the pain-in-the-butt tune up I needed so badly. I picked up my car and drove off, and didn't think twice about it. Until my car started intermittently stalling. Then, one day, I popped the hood, and lo and behold - the same old spark plugs and wires. Hub Starters charged me a small fortune for work they never did. I went to Hub Starters to straighten it out. Surely this was an oversight. No way did they intentionally charge me almost $1,000 for work they never did. The battery and the mirror, I could have fixed that myself. I popped the hood to show the owner. The first thing he said was, "these are new wires," fingering the back plugs' wires. Until I pulled out the old matching front wires we had changed, still stored in my trunk. So then he says, "hold on, give me a minute, I'll figure this out." He goes into the shop for a few minutes and then comes back. He has my receipt in his hand, and he tells me, "we charged you for three spark plugs. We didn't charge you for the wires. You didn't ask us to change the wires." I'm floored already. Who ever heard of anyone changing the spark plugs but reusing the old wires? "So you changed the spark plugs but not the wires?" "Yes," he says. I'm about to pop the wire off one of the back plugs to see if they were new plugs. "We changed these ones," he tells me, pointing to the three front spark plugs. The plugs I had already just changed. The plugs that were brand new. "Why would you do that?" I asked him. He said, "because we ran a diagnostic and the machine told us that was where it was misfiring." I didn't need a diagnostic. I needed the three spark plugs on the back of my engine changed. Hub Starters ripped me off and stole almost $1,000 from me, and I still need the work done. Hub Starters, my Cash App is $LittleHypocritic, if you want to return the money you stole.

I brought my car in for service years ago ! Kept telling me a part was on order ! I see my Car at…read moreBell Circle in Revere the next day. They were using my car to run errands ! Never went back ! Try Superior in Maplewood way more honest and upfront than these jokers

Anthony is very upfront and honest. As a female, you always feel vulnerable having to bring your…read morecar to the shop- thinking that you are going to get way overcharged and charged for things that don't even need fixing... So honesty is everything !!

I heard great things about the owner mechanic Anthony and how he is a man of integrity and is very…read moregood to his customers Unfortunately, the day that I went, the lot was very very full And I explained to the gas attendant - who is Anthony's brother-in-law-what I was looking to do. So he politely asked me to move to a certain spot and then directed me to go into the office to see if one of the girls could fit me in that day or I would have to schedule in the future. As we were walking in, he held the door open for me and I saw a car on a lot, and I asked him about it and the. the woman Marie started screaming and swearing like a maniac to close the lobby door and the brother-in-law said to her I'm holding the door for a customer who needs to talk to you. When I left, I was kind of shaken up by the overall experience and Eddie ( gas guy ) asked me if everything worked out. I explained to to him that I scheduled for an appointment in a week because I'm not sure if I'm gonna bring it in or not because I was so offended by Marie's attitude. Eddie then went in the booth and got a business card for his brother-in-law and told me call Anthony-- especially about the car. He's the only one that does them and he's so fair to and good about it that the guys that worked for me at budweiser that I sent him to buy cars, I would always tell them ask her Anthony and not my other brother-in-law John! Anthony is just a good guy who wants repeat Business and he cares about what he does for his customers. He then apologized to me for Marie and said " believe me, I understand how offputting her voice and attitude can be ! "

Ask for a estimate to put air conditioner in my 69 GTO normally it's around between 25 and 3500 at…read morethe most. They want a 13,000 f****** stupid ​​​​​​​​

Scott Resnek and Kyle along with Patrick and approximately 8 of the best automotive mechanics…read moreperform their highly skilled work at this great facility easily located off of Rte. 128 behind Capone's restaurant in Peabody. From high end sports cars to Trucks to the most popular cars needing attention and very reliable and affordable prices where you are never shocked upon check out and they warranty their work!! I've taken many a vehicle to and from their shop and always been happy with the quality and reliability of their work. They take great pride in their reputation and earn it every time!! Give them a chance next time you need something done to your car...

Excellent service. I am also a woman who was treated fairly and with respect. I mentioned the…read morereview that mentioned a problem and that repairman is no longer there. I found all the workers there to be pleasant and very efficient. They have since repaired all three of the cars we own, we are all very satisfied and happy with how we were treated and the work that was done. Also any bad reviews are 2 years or more old, So I suggest everyone try them anew. I would also like to mention that the website is not Mainestreetauto.

What fantastic service from Main Street Auto Care today! I had a flat tire at an appointment across…read morethe street and stopped in to use their air hose. They filled my tire and put it up on the lift to look for a hole. No hole to be found, and no charge for any of the diagnostic work! Friendly and helpful at the time I needed it! I'd highly recommend Main Street Auto Care!

Once again, the Lucey brothers + staff took care of my car with professional + kindness, without…read morebreaking the bank! HIGHLY RECOMENDING FOR PAST 15+ YEARS! AND CONTINUE TO DO SO! Gina

quick repair for my flat tire and honesty about services needed/not needed. I am a loyal customer…read morenow! I will always use these guys b/c they are so accommodating and do not overcharge. I used another mechanic just off Main St. in Melrose for years, until I realized they were charging for things my older car did not need.

I am the proud owner of an awesome vintage truck. This is the best auto repair shop ever. They…read moredidn't try to sell me anything i didn't need. They diagnosed and repaired it so that it runs like butter. I trust this shop. You should, too. If you see me around town, gimme a thumbs up so that I know that you know. Thanks, Top Auto!

We were on vacation from Canada, and our car started shaking. I googled a car repair place closest…read moreto us and this place came up. They took us in right away and were extremely friendly. Did a test to see what the problem was and fixed it for us right away. They called around to several places to get the right parts. We are extremely grateful, although the cost of parts seems extremely high compared to the cost of them online once I checked with our receipt.

We've got an oil changes here a few times. They are super nice and fast. And I guess good because…read morethere's nothing wrong with my car now lol

Very Disappointed in the "12-Point Inspection" and Customer Service…read more We brought our car to Hometown Auto in Stoneham on April 19 for a routine oil change that included a 12-point inspection. Just eight days later, our car died while we were traveling out of state--right in the middle of Letchworth State Park. We were stranded for nearly two hours waiting for AAA, which was incredibly stressful. When the technician arrived, he jump-started the car and immediately noticed severe corrosion on the battery terminals. He said it was one of the worst he'd seen. We had to cut our trip short and find an AutoZone to replace the battery that same day. That technician echoed the same sentiment about the corrosion. Yes, shame on us for not looking under the hood ourselves before the trip--but that's exactly why we count on routine services like a 12-point inspection to flag major issues. A severely corroded battery should have been obvious. When I called to express my concerns, "Mark" offered a vague apology before going on the offensive, claiming we never follow through with recommended repairs. We actually do--we just do them closer to home. I checked all our receipts from past visits and not once has a battery issue been mentioned, verbally or in writing. Mark ended the call by saying, "If you don't like it, then don't come back." That was both unprofessional and disappointing. We've been loyal customers, but this experience--with both the lack of real inspection and the dismissive attitude--makes us question the integrity of the service here. We will not be returning.

Excellent service and attention to detail. Excellent co. Very fair/competive pricing as compared to…read moreDealership costs. Also earned my trust.

Autobahn is fantastic and the service is excellent! More expensive because they don't use after…read moremarket products, but definitely worth it. They offer rides if you're local if your car is going to be a while. Victor helped me both times I needed work done on my car and it's always been a very pleasant experience. Very communicative and friendly. Kelly is also super friendly too. They even have resident birds and turtles - very unique for a mechanic shop. Hopefully, my car is done having tantrums but if it has another one, I'll 100% return here.