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Jiffy Lube

3.1 (59 reviews)
Closed 8:00 am - 6:00 pm

Services - Jiffy Lube

Check engine light

Engine oil light diagnosis

Auto general diagnosis

18 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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My view when I pulled into a parking lot and heard the scraping

Never again! The only thing this place had going for it was the staff was friendly when I drove in (this would typically be worth more than 1 star). I attempted to bring my car here for an oil change one other time, and they stopped me before I pulled in and said they didn't have filters, so I left. This time, they didn't tell me that, but again, still had no filters (and mine desperately needed changing). Mentioned supply chain issues, which I get, but perhaps you should work on who your vendors are, as this is not an excuse for more than a year, and hasn't been an issue when I've brought my car elsewhere, nor when I purchased myself at Auto Zone. I should have questioned this place right away, when the music was pumping. How can they hear each other when the music was loud. There was a worker standing at the garage doors, who opened them when I thought we were done (I had paid) and started to wave me out, but turns out, the guy underneath my car, was still working on my car and they quickly told me not to drive and turn off the car. Uhm, that definitely got my attention. The guy at the garage door then started smoking as he waited for his turn to do his job....which seemed to be to wave me out of the garage. Fast forward 45 minutes later, after driving on the highway, I heard a noise and pulled into a parking lot and the skid plate under my car had not been secured properly, and was now scrapping on the ground, as I pulled into a parking lot. I was desperate to get this fixed because I had an appointment, and I couldn't drive back to the Medford Jiffy Lube. I drove to a nearby Jiffy Lube in Framingham, MA, and the owner, Paul was surprised when he saw this dragging under my car. He told me to pull in, but do to the nature of this hanging, I had to pull back out, which more or less bent the piece beyond repair. They took it off and eventually, I was on my way. They offered to put it in my trunk, but what was the point, it was beyond the ability to put back on my car. I called the original Jiffy Lube, explained the issued and they put me on with a Manager. The Manager put me on hold and spoke with his employee, who said, "oh, there was only 3 screws on there (there apparently should be 8), so not his fault". Ok, if you see an issue when you're working on a car, shouldn't you give the owner a heads up. Because to me, it seems like you messed up, and DIDN'T PUT THE SCREWS ON! I said I wanted compensation, as the skid plate was now ruined, and my car only has 55K miles on it, so they are there for a reason, even if only a minor reason. He said he had to contact the District Manager....and I've heard nothing. They messed up, made excuses, and made no reparations. Stay away from this place.

This is the radiator cap left off when opening my hood.

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21 days ago

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6 years ago

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Review Highlights - Jiffy Lube

Alfredo was transparent about costs and made helpful recommendations along the way.

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WAR Automotive Technology - The gigantic nail I was able to take home as a souvenir after it was pulled from my tire

WAR Automotive Technology

(79 reviews)

I've been a customer of WAR for a pretty long time, albeit I've been lucky not to have many car…read moretroubles in the past few years. But as "luck" would have it, and as I passed my old friends at WAR this morning, I noticed a flat tire. These things always happen when you're feeling out of luck, or when you least expect it. Today was one of those days, and this was about to put me over the edge. I popped into WAR, as it was just around the corner, hoping they would help me out- and what a warm welcome I was given by Will & Miguel. Not only did they remember me, but they fixed my car right up on short notice and I was able to go about my day. I couldn't ask for better service, these guys are truly kind! Truthfully, every interaction with them has always been a good one, but simply reminded of it today and wanted to share.

Overall it was a nice experience with them. My car was diagnosed in a chain shop, and they were…read moreasking for 1.2k for window motor(totally fine) and regulator replacement. So I quickly swap to WAR Auto Tech and the receptionist, Miguel, was very nice. They checked my car and replace the regulator within a day, and didn't charge me for the motor. Eventually cost me half the price the previous store was asking. Although they did not do the window properly(didn't readjust it so it make noises in high speed), but they fixed the issue free of charge and done it quick. I would like to have them with me next time.

Certified Automotive Solutions

Certified Automotive Solutions

(48 reviews)

**Note that you won't find this review on the company's website because the owner, Jaime Dovale,…read moreremoves all negative reviews ... which, in addition to being deliberately deceptive and dishonest, obviously defeats the purpose of reviews.** Certified. Automotive. Disaster. Without question, this was the worst experience I've ever had as a consumer of any product or service (I'm 58) ... nothing else even comes close. This saga spanned over 2 1/2 years ... it wasn't an isolated incident, and certainly not an outlier. I made the terrible mistake of trusting Jaime Dovale to do a full body-off overhaul of my 2006 Jeep Wrangler, and I couldn't have made a worse choice. Dovale said he was capable of doing the job and estimated that it would take 4-5 weeks. The scope of the project modestly increased as we proceeded, but I ultimately didn't get my Jeep back for 6 months (25 weeks to be exact) ... and only then after frequent visits to check on the status and many requests for completion. When I finally picked up my Jeep, Dovale's endless drivel and empty promises collided with reality ... and reality has prevailed from that day on. I received an absolute mess with which I've been dealing ever since ... a vehicle so riddled with problems that I had to take it back to Certified Automotive Disasters 15 times in the next 13 months ... appalling by any standard. Just think about how insane that is ... 15 times, AFTER he did a full overhaul (ultimately, 17 times in 25 months). And I also had to schedule 3 appointments with a local Jeep dealer and 1 appointment with an auto glass shop to fix problems that Dovale was unwilling to acknowledge, incapable of fixing, or both ... for a grand total of 21 returns in 26 months to fix virtually everything he and his hack techs touched ... and problems remain to this day. Dovale ruined a vehicle that I bought new and had always meticulously maintained ... I now have problems that didn't previously exist (most infuriatingly, water leaks thanks to Dovale's hack body work ... which means my interior gets soaked every time it rains), and he doesn't have the ability or integrity to fix them. NAPA has a limited two-year warranty on its parts and labor, but it turned out that much of the hack work that Dovale did on my Jeep wasn't covered. Yet Dovale falsely claimed, repeatedly, that ALL of his work was covered by a two-year warranty ... a complete lie. He finally admitted (via text) that, actually, he has no written warranty ... which means no warranty exists ... by far, Dovale is the most dishonest businessperson I've ever encountered. I complained to NAPA about a rear main seal leak that Dovale failed to fix twice, and that he then denied was even leaking ... after the local Jeep dealer confirmed that it was the seal, NAPA paid for me to have it repaired at that dealer ... I have the reimbursement check to prove it. Whoever heard of an auto repair shop that is so incompetent that they pay to have the work done at a dealer? I certainly hadn't ... until Certified Automotive Disasters. There isn't enough space in this review to explain all of his careless, sloppy, incompetent mistakes, including many that put my safety at risk ... far worse than a bad DIY job. I've had exponentially more problems since Dovale 'fixed' my Jeep than I did in the previous 15 years combined ... body work, clutch, 4WD, wheel balancing, steering/suspension, exhaust/tailpipe, check engine light, alternator, rear main seal, door seals, header seal, windshield, rear wiper, tailgate hinges/alignment, headlight alignment, turn signals, damage to interior, and the list goes on. And on top of the mind-boggling list of problems/mistakes/errors, the stress, inconvenience, and disruption to my life that he caused is incalculable ... constant and nonstop. I wouldn't trust Dovale to properly inflate a tire ... but if you don't value your vehicle, your money, or your time, then Certified Automotive Disasters is the place for you.

I couldn't recommend Jaime, Steve and the team at Certified Automotive more. they are honest,…read morethorough, have very reasonable pricing, communicative, and professional. When my 2017 Audi went out of warranty, I started going to Certified after first referring a friend based on another friends recommendation. I couldn't be happier. I never again have to be worried about work being completed properly or being overcharged. Never. I really like them a lot. A++

Jiffy Lube - oilchange - Updated May 2026

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