The best mechanic ever. I had a long-time issue with an ABS light. After five different…read moremechanics--none of whom was able to fix it, but who charged me for the wrong repairs--James eventually identified the true cause and fixed it for an honest price. In my life, I have met only two mechanics at this level of competence: one in Maranello working for the Ferrari team (the best one) and James. That says it all. If it takes weeks to get an appointment, wait, because it's worth it. Rose the receptionist is so kind and professional. My autorepair forever!

I have never encountered a more honest mechanic who is knowledgeable & provides the best customer…read moreservice. James has my business foerever!

Went to the Satellite Blvd, Duluth GA location and I had my oil change on 08/04/26 and had a…read moreDiscount Offer card $15.00 that does not expire until September. With all the directions the tech Nagi was giving me I was focused on his explanations, paid and left. I then realized I didn't show the Card, and he did not ask if I had anything to apply either, to be clear. I went back today 08/06, because I had a little time to see if they would honor and refund me the discount amount, but they refused outright. Both Nagi and the other attendant were very offensive about not doing it and it being a store policy, they went on about refusing me in a very unpleasant manner. I just left after seeing how unpleasantly they were approaching my request. I explained the service was just a day ago and the card in my hand is valid. Nagi bluntly refused to honor the $15.00 refund. I called the branch I would normally got to and the manager there was very clear it should have been done and is not a store policy. However, it has to be honored at the location the service was received from. I am unable to find a manager over these branches to escalate this to since the Costumer Service line I Googled does not give me a District manager contact. At this point it's about the principle of honoring the Discount offer and a culture customer service standard.

Asst Mgr Alfonso really worked hard to make my visit successful. thank you! They were very busy…read morebut he ran everything very efficiently.

Having recently moved from Chicago 6 weeks ago, I have been trying to navigate the issues with many…read morebusinesses being closed- for example, until last week I couldn't even sniff an appointment at the GA DDS in Norcross in order to get a Real ID GA License. I now have a beautiful 8.5" X 11" piece of paper that is supposed to pass as a temporary license until the real one arrives in the mail...we shall see. Anyway, next on my list is registering my vehicle from IL to the state of GA. Predictably, I needed to get an emissions test done besides the other items on the checklist. I showed up here on a Monday morning and there was no line here. They took me in, set up my car, and within ten minutes I was out the door! This car happens to be headed North later this summer when my nephew turns 16, so he can have something to learn how to drive on, and also be able to drive him and his sister around so my brother and his wife don't have to. The point is, I asked a million questions of the technicians about getting my car serviced with an oil change and a quote on a possible brake job before I do give the car away. I'm one of those idiots that used to take his car to the dealership to get all service done. It looks like that's going to change. A reasonable price quote, and fast, professional service. You can't expect to get anything better these days. That's what you want. No muss, no fuss. I'll be back in a month or two to get the work done. I suggest if you have the time this is the place that can help you get your needs taken care of quickly and professionally.

I went in for an oil change just a few hours before leaving for a big trip. First off, it…read moredefinitely wasn't "quick" -- I was there for over 30 minutes. Then, when I got home and started to leave, I found a huge puddle of oil in my driveway, After noticing the leak, I pulled the oil filter and found it completely dry. Now I'm missing my trip because I can't reach anyone after hours, and my hotel is non-refundable. I had my baby loaded up and everything. I'll update this review depending on how the issue gets resolved.

First time customer at Tenku. My car battery died yesterday, so I called and brought my car in the…read morenext morning. Kwan was responsive, great at communication, and the service was very swift. I will be visiting Tenku from here on out for my car maintenance and recommending others to come as well.

Brought in my Hyundai Genesis in for some repair and maintenance work. Final bill was less than the…read moreestimate. No extra shop fees, no disposal fees, no fake charges that dealers add on to your bill. At Tenku Auto, you get to talk (including instant messaging) to the person doing the repair, unlike at a dealer where you have to talk to a service advisor who is trying to rip you off. Kwan is a highly knowledgeable and highly skilled mechanic. Tenku Auto gets my highest recommendation.

I Always bring it here. They do a great job and are fast just as their name. Friendly and know…read morewhat they are doing. Great pricing great value always happy with their service.

Quick and efficient work! And can't beat the price. Better than any dealership. Highly recommend.read more

Overall good and fast service. They try to upsell you by trying to get you to changing the engine…read morefilter every time you go in for an oil change. That filter only needs to be changed every one or even every two years so just don't waste your money. They top off your fluids, which is good. Many places say that they do it, but here you're in the car so you see them do it. You don't know how many places I used (many dealerships) that say that they will top off your fluids and then you have to do it yourself the next day. Anyway, I like being in the car and seeing what these guys do. Recently, they started to also check your lights, which is great. They'll ask you to tap your breaks and turn on your turning signals so that they can make sure it's all working. Very smart and a nice touch. I wish they started to also check tire pressure. I always ask for it and when I do, they check it, but some of their guys assume that if I don't have warning lights for tire pressure then they can skip it, which I find ennoying - those things don't always work and do break. Not a big deal. Just ask them to check manually and you're good to go.

Still a great team, but the emissions process has changed**…read more I've been coming to this Express Oil location for routine emissions testing for over 10 years, and the technicians have always been amazing. In the past, I could stay in my car, have the test completed in about five minutes, provide my VIN and mileage, plug in the reader near the door, pay right there, and be on my way. It was quick, convenient, and exactly why I kept returning. On my most recent visit, there were no cars in line and I was greeted as usual. However, I was told by the manager that I would need to exit the vehicle and wait in the lobby because they needed to hook up several wires to the car. I explained that I had always been able to remain in the car during the test, and that I was on a conference call and specifically came for the fast, convenient service. Manager Ryan was not rude, but he said he could not perform the emissions test while I remained in the vehicle and that I would need to wait in the lobby. Since I did not have time to wait for a test that normally takes only a few minutes, I went to Cason Emissions, just down the street. The experience was excellent: the staff member was friendly, I was able to stay in my car, the emissions test was completed in about five minutes, and the price was lower. I will be using Cason Emissions going forward because of the convenience, quick service, and ability to remain in my vehicle. I want to be clear that this review is not meant to reflect poorly on the technicians--they are all fantastic, and I've always had great interactions with them. My rating remains four stars because of the consistently excellent service I've received over the years. However, it appears the drive-through emissions policy has changed under the current management, so others may want to be prepared to exit their vehicle and wait in the lobby. Hope this helps anyone else who is expecting an uneventful fast drive thru service.

This was the most pleasant car wash I have experienced!…read more Several methods available for needs, and personal attention. Young man who assisted me was friendly, patient and knowledgeable . Excellent service value. I will be taking my car there only from now on.

I have to write another review about this business. This focus will be on their car wash services…read more I've been back about 4 times so far just for their car wash. Brought my parent's car and mine. Service is consistently great. Everyone is friendly, prompt, and helpful. I also really appreciate the two gentlemen that prep the car before it goes into the car wash. I've been to other car wash places that do the prep but it's not done anywhere close to how well this place does it. The car wash options are great and they do a thorough car wash job. The machines they use are of good quality compared to some other places I've been to that do not brush well or even brush my car at all during the wash. It's also clean, organized, and has nice cloths and filled cleaners available to use on your car in the vacuum sections. I also love how they still have a combo deal when you get an oil change. A free car wash comes with it. I highly recommend Duluth Car Wash for the great customer service and care for oil changes and car washes. Support local. Located off of Peachtree Industrial Blvd. Don't miss them!

I have a hybrid Toyota Camry that I needed to get fixed urgently as the ABS warning lights were on…read more Christian Brothers handled my repairs quickly and gave very detailed explanation with images and videos in their report. James ( at the counter) was very nice and helpful. Great communication and fair pricing--very happy to get my car back so fast! Has they recommend!!

I went here for the first time for a simple maintenance oil / filter change. The staff was…read moreprofessional about scheduling me ASAP & they come off as very reliable and caring. Just walking into the waiting room says a lot about the environment you're entrusting your investment at ~ the room is homey with its furnishings & the staff even bakes chocolate chip cookies fresh to add a personal touch while you wait on your vehicle. My oil change took a little longer than expected, but Brandon ended up giving me a small discount for it out of courtesy. I know my car will be well taken care of here by that genuine gesture I wouldn't have gotten from anywhere else. I'll be back..!

Chris is great, he watches out for my truck. Location is next to a Starbucks so I can do some…read morecomputer work. Listening to them haggle on a phone while I wait is funny. Parts are not always available but they can usually find.

Honestly, I love writing reviews like this, especially in a day where customer interactions are…read moreusually bland and even sometimes unpleasant. I needed an oil change, gave Firestone a call, and was greeted on the phone by Marcie, and from the get go was met with nothing less than professionalism but also such kindness. When I got to the shop Marcie was there and again, her attitude and service shouldn't go unnoticed. She can should teach classes on how to treat customers because after my experience I feel like I can't take my vehicle anywhere else because of tbat brief interaction with Marcie. The mechanics changed my oil and I had my car back in less than an hour. If I'm in another state, I'll go to another Firestone. They earned a Firestoner today

After getting a flat tire I decided to replace all 4. I called in and was lucky to obtain a same…read moreday appointment... Upon arriving, I was greeted and my appointment was in the system which made my check in process smooth. The technician covered all services I requested to ensure everything discussed was captured. I left my key and departed. When my car was almost ready, the technician called with some Rex one fathoms that were discovered. I didn't feel pressured to get any nor did I feel they were making up stuff. He was straight forward and expressed what was imminent and what could wait, as well as how each item would affect my vehicle. When my car was ready, I received the call. Arrived to pick up, paid, and was on my way. It was an absolute pleasure to have interacted with the staff and being provided with the great service. I will definitely be back! Services Rendered: 4 New Tires Alignment Oil Change Brake Fluid Flush

What a great place to come to these guys have excellent customer service and they treat customers…read morewell regardless if you're paying or not. We came here because our tire pressure was low and the attendant team member was very kind and courteous and helped us out and check all four of our tires and filled as necessary. We gave them a good tip and now I'm leaving this positive review for their excellent customer service. We hope it helps we thank you for being here and we wish you a very positive day. Five Yelp Stars