This was an unplanned visit. I got a flat tire on my way to work & the tow truck drivers shop was very backed up, so he took me to Mavis. I have to say the staff was very sympathetic and did not try to upcharge me on anything. They suggested a comparable tire to the other one and got me on my way within 45 minutes. read more

Not too sure what to say. The unexpected rattle that came from the under carriage when the car was returned to me didn't convince me the job was necessarily completed or performed with care. I unfortunately did not ask for the old parts before the job was started. Wasn't too happy when the Front end developed a rattle three months after replacing all shocks and struts. read more

We brought our car to have the tire changed 2024 model X plaid with perfect glass. Picked up the car and the glass fully cracked from the inside only. Store refuses to take any responsibility. There is no way you could miss this crack as it spans over a foot. Mavis is not careful about how they treat your car and if they saw a huge crack on a 2024 xplaid should have documented it prior to working on the car. Do not trust this location with your business. The shop is saying "we never noticed the crack" read more

Joe Milton and Kevin are all amazing people they have great customer service skills all are super friendly and make me laugh they all run down the pricing of everything to make sure I know what I am paying for I am definitely recommending them to all my friends and family!! Keep up the great work guys!! read more

I stopped by on Friday for tire balancing and was thoroughly impressed with the fast, efficient service. The service manager was courteous & professional. I'll definitely be returning to this location for all my future truck maintenance needs. read more

Fantastic service, great value, fast and efficient, friendly and professional customer servic.

I recently had 4 tires replaced and was a victim of an clear bait and switch. After three calls to customer service still no resolution. The worst would NEVER go back or recommend them read more

I was towed in with a flat tire that was beyond repair. I knew I'd need to buy two new tires. These guys were great! No attempt to up-sell. Recommended the right tires for the minimal amount of mileage that I drive on a yearly basis. I definitely recommend this Mavis dealership! read more

I had new brake pads installed about 1 1/2 years ago at the Mavis that shall not be named. The pads are covered for life, I noticed a squeaking sound when driving on Friday. I pull into the Smithtown Mavis Discount Tire and spoke with Steve. He was cool, he had one of the mechanics immediately look at my car. They call me over and said, whoever installed the pads didn't grease them which scored the front rotors. Son of a beeswax! Not to worry, we'll get it straight. Now, I grab the manager. I tell him, you're charging me for labor for something that wasn't my fault. This is where the five yelp stars comes in. He was a true professional and simply said, I understand. From the start with not having your paperwork in the system to the ruined rotors, its been a bad Mavis experience. I know you have 6 cars, I want to be your Mavis shop for all your cars. I will take off the labor for the part that wasn't your fault. To me, that seems fair. I can't spell the guys name but from the mechanic who worked on my car to Steve behind the desk, this shop may be where I'll come more often. 5 stars from me today. The staff got me in and out quickly and everyone seems professional. read more

Mavis Discount Tire - New front rotors, oh baby! - Tires Near Me - Smithtown, New York

Came in at 4pm expecting to drop 2 tires off and come back for them another day but they had both tires replaced for my work van in less than 20 minutes, Thankyou guys ! read more

Mavis Discount Tire - Tires Near Me - Smithtown, New York

Excellent service. Steve is the best. Very accommodating and caring. Always a pleasure to do business there.

The management here has never guided me wrong. They don't try to sell things you don't need. Great guys!!

Get ready for the hard sell. Every time I have went to this Mavis i always get the hard upsell. I just went to have a slow leak plugged and he tried to sell me new tires then explained who ever fixed it last didn't do a good job. i told him he was the one who repaired it. I explained its a lease and its going back in a few months and he gave me an attitude. Then told me the plug can't be fixed. I will never go to another Mavis again because of this man behind the counter. read more

I had made an apt with another mavis in Smithtown (next to wine guy) early in the day and told do bring the car in for a flat after work! When I got there 3:50pm they said I was too late they are not taking any more people! I didn't even get a chance to tell them I had an apt (they knew I would be in at around 4pm) and I was literally shooed out of the parking lot and told to get air from a gas station next door!!!! Now I'm just moved into the area and was desperate. I only had 10lbs of pressure left in my tire! I drove a little and found a mavis (at this point I didn't even think I wanted to try) at 393 middle country road Smithtown and walked in distressed! The man behind the counter Steve helped me out without hesitation!!! He was getting ready to close too but took me because I needed help! Because of his kindness he has now gained a repeat customer! THANK YOU STEVE and your CREW!!! read more

In the midst of the quarantine, I got a leak in one of my tires. I called Mavis and they said bring it in immediately. The entire staff was courteous and professional and sliced my issue without delay. I highly recommend this Mavis branch for all your tire needs! read more

This is the second time I have been here. The employees are extremely honest, professional, and friendly. Their prices are very fair, and they have a large selection of tires. Steve and Paul were personable and patient with my questions. I would highly recommend this establishment to anyone who is in need of tires or other services that they offer. read more

Called in the morning to have my front brakes replaced. I was told to bring it in right away. They replaced my brakes for a great price! Didn't try and tack on extra charges. read more

Been coming here for years. The best part about this place is the Customer service. Great management and workers. The work is always done either quickly and or in a fair amount of time. Everyone is polite and seem honest. Never felt taken advantage of here. One cool thing I witnessed today was a lady had had a "molly plug" installed on her oil pan here in the past to prevent oil leakage. She came in in a panic saying that she has her car at Toyota, brought it to them for inspection and oil change but they refuse to fix molly plug and wanted to charge her exorbitant amount of money to fix whole oil pan can they help her . They said sure bring it over when she's done. I overheard them speaking when she left saying that they would drain her oil for free and replace the molly plug for free when she comes back even though she had taken the car elsewhere, Because it's the right thing to do. That just cements my view. I only wish they had nicer waiting room ;) But great place for your car read more

After doing research, this branch was worth taking the 40 minute drive to. Steve updated me when the tires arrived, got me in and out early, as well as applied any coupons available online without asking. Great quality tires and good quality craftsmanship. Very content with the service and outcome. A + read more

Dealt with Steve for the past 10 years bringing all 5 of my family's vehicles to him for maintenance. He is incredibly honest in his dealings with me as a customer and he has never tried to sell me on unnecessary repair work. I would recommend him to anyone looking for auto maintenance and give him a 5 star rating across the board. It is rare these days to deal with someone of such high integrity that delivers excellent service!! read more

Ever since they changed owners, it's all new people - tattoos, smoking. It seems I always have to come right back because I hear a noise - they didn't tighten up a screw, valve, etc. They are too much in a hurry. There is one guy left from the old crew - Chris. If you are lucky enough to get him - he's the only one who's the best. Even though the hours list as 8am, don't go at 8am - just the manager is there, the rest of the crew come at 9am. read more

Finally had a great experience at a repair center thanks to Steve. Had a problem with rattle noise coming from the front end and he figured out what it was and went the extra mile to not throw parts at it and determine what the actual problem was. That's a miracle these days. To make things better when I had the alignment it didn't need to be aligned so he only charged me 20 to check it where others would have charged the full price. Definitely look for Steve when you go . Much appreciated read more

They carelessly rushed through my inspection and break pad replacement. I soon noticed a creaking / grinding noise and took it to the dealership. They let me know that the break pads were put on improperly, they were not greased, etc. I had the dealership put them on the right way and it fixed the problem. I wasted time and money with Mavis. They have an unfriendly staff and negative vibe there but that has never bothered me as long the job was done right. This experience confirmed that those gut feelings were something I should have acted on. read more

Don't go by the price they give you, look it up yourself online. Tried to get me to do more things, I just wanted tires! Told me i.would wait an hour, this took up a good chunk of my busy day over 2 hours, closer to 3 read more

Excellent service time and time again ,Chris works on my jeep and does outstanding work the 2 Steve's are very knowledgable and make every visit PAINLESS. I highly recommend ! read more

Excellent service when I had a nail in my brand new Tesla! Go see Steve and he will take care of you!

Steve is a kind and knowledgable man. I had a pleasant first experience using this location of Mavis after a relatively bad experience at another location. I will definitely be a repeat customer here. Highly recommend. read more

Great work and great customer service from Steve and Eric and his team over the last two years. Steve has earned my business as a trustworthy, very attentive and experienced manager for my car repair needs. If you need work do not hesitate to try Steve and Eric in Smithtown on Jericho Tpke. by the auto dealers. I am a 20 year longtime Mavis customer for my family's car needs earned because of great pricing, but getting great work and great service feels good and sometimes hard to come by at other shops. Regards, John Ryan read more

My first experience at this Mavis and it was excellent. Steve and the guys are extremely personable, professional and the atmosphere in this shop makes you feel right at home. I am very particular where I take my car but I had no worries once I handed Steve my keys. I really appreciate the great work. They even did me a favor and let me bring my car back to fix something on my exhaust with no appointment. Great guys! -Joey read more

I would give no stars if I could. Do not go to mavis discount tires. Went to mavis discount tire at 393 middle country road in Smithtown today to have tires replaced that we were still way with in the warranty coverage. When we called we were told they'd be covered. After my husband sat there for over 2 hours and they finished he was told he was going to have to pay because they didn't think the tires had been aligned and we needed proof that they were. First of all no one tells you when you purchase your tires that you have to get the tires aligned every 9 months for the warranty to be valid. Second, how can they prove that it's not a default on their end. Our mechanic said he wouldn't let his worst enemy drive on those tires when he saw them. Our car is inspected regularly and suddenly our tires are in horrible shape? We will never use mavis again and recommend the same for others!! read more

Horrible service. Called before I came into the store so I get a good price and make sure the job could be done before they close. I talked to a guy before that apparently from their headquarters and I got 4 tires(255/55/18 Pirelli Scorpio Verde) for $720 installed with road hazard and tax. Went to the store, gave a price of $850. Well I said I want this price but Bob was very rude and had my old tires back on and had me out of the workshop in less then 10 mins. Bob was extremely, had me shut up about 3 times. Horrible service, workers were very mean and rude as well. Never coming back to Mavis again. Don't go to this Mavis or the islandia one either because these stores are worthless. Very rude people. Had me waste my time, cancel appointments and my gas. Better off going to tire rack read more