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    Firestone Complete Auto Care

    3.3 (22 reviews)
    Open 7:00 am - 7:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

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    1 month ago

    Business owner information

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    Lee S.

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    7 months ago

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    8 months ago

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    Lee S.

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    great shawn is awesome. recommend 100%. they are very accommodating staff is friendly and had a quick fix to my vehicle.

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    came in with 2 small kids to get a new tire, service was fast. Everyone was Kind,Always a dependable shop!

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    Lee S.

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    7 years ago

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    12 years ago

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    13 years ago

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    8 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    Bridgestone S.

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    10 years ago

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    11 years ago

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    Bridgestone S.

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    12 years ago

    This place is a joke.... They are using the excuse that one person called out sick to make up for their terrible time management skills.

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    11 years ago

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    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    I came in the next day and Shawn was friendly and helpful and efficient - and a great guy in general.

    Mentioned in 3 reviews

    Read more highlights

    Pinky’s Auto Service Center

    Pinky’s Auto Service Center

    (16 reviews)

    I have been bringing my car to Pinky's ever since moving to Medford in 11/24, upon recommendation…read morefrom my husband. He will only go to Pinky's for any service on his car and for many reasons: Honesty, dependability, accomodating and extremely fairly priced! I asked Mark, the owner, where the name Pinky's came from. He explained that they are a female friendly establishment!! They explain, in detail, the cars problem, cost, make recommendations BEFORE any work is done! I greatly appreciate that because I have been taken advantage of way too many times in the past by dishonest mechanics! Also, they just like the color pink so the name stuck, voila!! My brakes needed repair and Mark spent so much time with me, after the repair, explaining why they wore so quickly. It was because I wasn't braking correctly! Now I try to pay more attention to this! Another time my husband gave me a coupon he had for a special they were running for an oil change, which is what I was bringing my car in for. I usually speak with Stephanie, in customer service, at the front desk. She is the nicest person and the epitome of what customer service should be. She goes out of her way to accomodate you and is extremely efficient! This particular day though, I dealt with Aggie, part owner of Pinky's. The coupon was for part synthetic oil but my car took full synthetic oil so Aggie told me the cost beforehand, which wasn't really much more anyway! Another time, my tire had a slow leak because I ran over a nail. My tire was patched and a year later it's still fine. My daughter has a 2013 Hyundai which has needed a lot of work over the past year. Mark diagnosed everything accurately and made the necessary repairs at a very reasonable price with a long term warranty! I also have to comment on the waiting area and bathroom as I'm one to pay attention to detail. The waiting area is clean and tidy with a TV and snack machine so it's very comfortable should you choose to wait for your car. The bathroom is also very clean and tidy and.... there's PINK toilet paper!!! That's just awesome!! If you are looking for a great and honest Mechanic, your search stops here! I would give Pinky's 10++ stars if I could. My entire family will only bring their cars to Pinky's to be servicedI We will never trust anyone else!

    I've been to many mechanics, auto shops, dealership service departments and I believe that none…read morecompare to Pinky's. The mechanics are knowledgeable and skillful, the owner Mark, is honest, transparent, straight talks and explains about what the shop can provide. High quality work, with fair prices. I found a reliable , trustworthy auto center, that I would recommend to anyone who has had negative experiences with having their car serviced and repaired. You will be well satisfied with their work, customer care and the quality of service provided.

    Tire Guys Complete Auto Repair - They installed a 225 instead of a 255 tire

    Tire Guys Complete Auto Repair

    (25 reviews)

    Excellent and efficient service. Mechanics were…read moreaccommodating and went above and beyond to assist me with quick and easy service.

    Please avoid this place if you can. My car had 0 engine issues, and had a fresh oil change…read morecompleted by Firestone 11/5/2025. During my inspection I was notified that I needed to change my right rear tire. I could not afford $300+ at Firestone so I trusted Tire Guys. Huge mistake. I went to the Selden location in 11/5/2025 to get a tire. They charged me $125 +tax. Everything went smoothly. On 11/11 I was driving on the LIE headed east to a Drs appointment and my car kept having engine issues and my tailgate sensors and engine sensors were going off at an alarming rate. I made it to my appointment. After I left the appointment I drove slow and got my car home. I take my car back to Firestone in 11/12 and they tell me they noticed I got a tire replacement and I acknowledged. They told me to go back to Tire Guys immediately because Tire Guys put the wrong size tire on my car and that caused issues with my All Wheel Drive system. I went back and the Manager was not professional. He did not want to believe that the tire was incorrectly installed and refused to initially go outside and check my tire. I told him that he was being crazy towards me and I'm the one that should be hostile and angry yet I'm calm. He sent another young tech out to verify the tire was incorrect and it indeed was. The tire was changed free of charge but it didn't matter because the damage was already done. Now my car is not repairable due to a high cost. My car now requires cylinder replacement and a new engine which is not a reasonable repair. Now I have to replace my vehicle 2 weeks before Thanksgiving. The part that upset me the most is the lack of accountability. How can this shop completely install the wrong size tire on my AWD SUV and not even want to be responsible? I wasn't making it up and I had documentation and photos to back my claim. For all this I could have just paid the $300 and gotten my tire fixed at Firestone. This was the worst car experience I've ever experienced in my life. And this car hardship is now in is ruining my holiday season. Please avoid this place at all costs. It's not even worth the risk, I don't care how affordable it is. I worked with Richie and Taylor on this replacement. Richie's demeanor completely unprofessional and uncalled for.

    Firestone Complete Auto Care - tires - Updated May 2026

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