I came back in to express my concerns and spoke to a different manager who said the franchise owner…read morewill reach out to me. Haven't heard anything. They know they messed up and are hiding from me.

I just don't like being lied to. I asked the mgr to change my reminder sticker that goes inside my…read morecar on the windshield. The synthetic oil change that I got they put 5000 miles to the next oil change. I asked them to change it to 6000 as a reminder. Because I change it every 6000 miles. The manager said he can't do that because the manufacture Nissan suggest every 5000. I looked it up and it says synthetic oil change is recommended 7500 to 10,000 miles. I already knew it was 7500 I didn't know it was up to 10,000. But he did refused to change the sticker. I've used other loot other Jiffy Lube's before. They've all put 6000 for me. This is the only one that wouldn't.

I have gone to Pep Boys instead of my Kia dealership service garage for about a year now and I am…read morevery happy with their service. I've gone there to have my yearly inspection done, I went there when I got a flat tire, I've gone there to have my oil changed and every time I go it's quick efficient and I'm not spending thousands of dollars on repairs. I don't need. I do not feel any pressure to get any thing fixed with my car that probably doesn't need it. I go at least twice a year for a regular maintenance and when I get my inspection it's quick and I pay for the inspection and go. I just recently had my inspection and my brakes done and I was on my way in less than an hour and a half. I'm always expecting to spend two or three hours because that has been my experience in the past. But now, the last year that I've been going to Pep Boys, I haven't spent more than a couple hours. The longest time I've spent there was because my car was towed in last minute for the flat tire, which is to be expected because people with appointments are taken care of first. I had no problem waiting because I didn't want to cut in line. The Pep Boys in Lake Grove is great and I will continue to go there Oh, and I also should mention that I got a flat tire years ago in a different town and that Pep Boys was just as wonderful. When I thought I was gonna have to get a new tire, they just fixed my tire and I spent 15 bucks. Pep Boys is great and I will continue to bring my car there.

Hmm.. One star and I'm being generous…read more A few weeks ago, I dropped off my Tesla for a New York State inspection. I brought the car here two years ago and it passed with no problems. A Tesla should be an easy inspection, there's no engine to check! My wife & I walk to Smithhaven Mall, we window shop, all is right with the world. I walk in and I'm told the car failed inspection. What?! Yes sir, the tint on your windows is not up to code. Wait a second, you passed the car last year?? Yes sir, someone made a mistake and I don't want any problems. You'll have to take it back to your tint shop, let them put a lighter shade of tint that will pass New York State Ins.. I ran outside to the car and ripped off all the tint on the side windows. I went back to the desk with a huge tint ball. Now the car will pass! Idiots. Never again.

Sometimes it's great to know that there are still humble and caring people in this world. Firestone…read moredelivered great customer service and I'm forever grateful. Came in, in regards to something that needed a tool I didn't have at home. Unfortunately I can't remember his name but I will always remember the customer services and hospitality that was I received today and just because of that I will definitely support this business.

Any time I have anything something wrong with my car I bring it right to these guys never had a…read morebad experience!

Honda man went out of his way to answer any questions I had. He values his customers with respect…read more He has great prices and does outstanding work. We got the best outcome for my Honda. It's nice to see technicians and mechanics that are proud of the place they work. Great teamwork. I would definitely recommend Honda man for service to any car.

I have had many bad experiences with mechanics in the past. Either they will do the repairs I…read morerequested, then something else would magically "break", or they only do enough to "make the car safe", not necessarily fixing the issue. With Hondaman, every visit has been incredible. If you need something fixed, they'll make it almost new. They're very honest with their work and will confirm with you before doing anything additional, whereas other places I've been to will do what they think is "important", then charged me for it after the fact. Hondaman will advise you of anything that needs to be done after they finish what you went to them for. Plus, their prices are reasonable and affordable. I've never felt like I had to break the bank during my visits. In short, they are my wife's and my go-to mechanic and I absolutely recommend them.

Lakeview Care Care saved my neglected Nissan when I thought all was lost. Based on the positive…read moreYelp reviews, I called them and they immediately worked me in, diagnosed my issues, and fix all of my problems at a reasonable price. In fact they saved me money because I was able to avoid expensive engine repair. Based on this experience, I will have all of my car service done here in the future. Thank you Lakeview, thank you Yelpers, you know how to pick mechanics! Very knowledgeable staff. 5 stars.

Great Service - Excellent Value - Easy to Schedule - Real Honest Shop which is hard to come by in…read more2026! Grateful to have found Lakeview Care Care!! Consistent great results- can't ask for more than that. They don't discriminate against car type so bring them your BMW or your Honda and you're in good hands. Oil Change Transmission Fluid Flush Brake Flush Inspection Exhaust Repair ... all completed recently for me

Terrible service. Very rude, they wanted extra information out of me for no reason when i just…read morewanted an oil change

This is a fantastic shop! Reliable, honest service. Price was very good, too! Great workmanship,…read morefriendly and knowledgeable. Timely service, too!

I took my car for service here and someone who was working in the car very clearly smoked in my…read morecar. It reeks! It is extremely unprofessional and a health hazard. I'm incredibly angry. I will not be bring my car back here for any other work and I do not recommend this establishment to anyone.

A truly honest auto repair shop that did a great job on my Jeep…read more I discovered this place by accident. I brought my Jeep to Mavis for an oil change & NYS inspection. They told me my car passed but there is a loose transmission hose that is leaking fluid. Mavis doesn't work on transmissions but there is a Lee Myles down the road, great bunch of guys I'm told. I bring my Jeep in and speak with Mario. I told him there is a cracked transmission hose. I tell him I need this Jeep to be rock solid for the winter so please order the hose. The next day I received a call from Richie. He tells me the hose is in but he recommends a tranny filter service. They also noticed the lift kit I had installed has too much lift and there are driveshaft spacers needed that will correct the problem, they'll take care of it as well. The next day I get a call, they found something else that needs attention. I live close so I swung by the shop. I now have a comfort level with Richie, he shows me the valve cover gasket is starting to leak and since this Jeep is mission critical it should be replaced while the car is in the shop. Then he show me the tailpipe is also on the cusp. I tell Richie make this car rock solid, take your time and get this Jeep running like a top. I paid the bill, jumped in the Jeep and drove off. To all the mechanics that worked on my Jeep, it is running and driving amazing. Thank you

Beyond AMAZING! My husband and I have been taking our cars here for quite a few years now! Steve…read more(the owner) is the most honest, reliable, decent human being you will ever encounter! It doesn't matter if your car is foreign or domestic, old or new, he will always be there for you (and take good care of you).... Appointments are definitely a must, because it's always a very busy shop.He does not do things to your vehicle if they are not needed/required. He's just so very honest and decent! His entire crew are the most skilled and reliable mechanics you'll ever know....Kathy who runs the front office is just the best! She keeps the business moving along never missing a beat...I have recommended Penney's North Country Car Care to many family and friends, and everyone just raves about the service provided here.... If you're ever in the St. James area on the North Shore of Long Island, this is where you need to bring your car for anything! Steve is the absolute nicest guy: truly the best! After meeting him one time you will feel like you've known him forever.... P.S.~I'll never take my car to the dealership again!

He's fixed a number of things onmy old commuter Honda since I bought it quickly and affordably.read more

Noticed I had a flat the next evening after a long driving the day before. I had driven from NJ…read morethe night before from I-80, via the daylight robbery toll-booth at the GW bridge, along the Cross Bronx Crawl-way, over to the second mugging spot on the Throgs Neck bridge toll and finally along the Long Island Expressway parking lot. Somewhere along I had picked up a slow leak. It was almost closing time when I called Bruce at Hayes Automotive Repair who gave me the estimate and options over the phone and that he indicated he would wait for me. I quickly put on the spare in my driveway and drove over. Bruce had the nail out and the leak plugged in no time. Based on my experience in talking to him over the phone and in person, I believe Bruce would treat everyone fairly, give a good estimate and provide the best options no matter what the job. If I need anything in the near future, this is where I will go first. Hayes Automotive is excellent, honest and not to mention accommodating of late arrivals. Thanks Bruce!

This place is amazing. Bruce, Richie, Kevin, everyone I dealt with on the phone, they were all…read morefantastic! My car broke down in Manhattan and the shop out there wanted to charge me $2K to fix allegedly broken parts. I called Haye's and they said I might be getting scammed and to bring it to them. I towed it to their location and the next day got a diagnostics report - nothing that the other shop said was broken was broken. Everything was fine, I just needed a new belt. Total costs for goods and services = $200. A FRACTION of what I was terrified I would have to pay to fix my car. These people are honest and kind to their customers. They didn't know me and could've lied about what needed to be repaired, but they were friendly, accommodating, fast, affordable, and HONEST - all you could ever ask for. Seriously, this place is amazing. I am eternally grateful for their help in this stressful situation. It means the world. Thanks so much Bruce, Richie, and Kevin at Haye's Auto! I'll see you next time my car needs to be checked out, and I'll recommend you to all my friends! :)

I was a loyal senior customer of A & R Auto in Smithtown for years and referred friends and family…read morebecause I trusted them. I had made an appointment for an oil change using a VALID coupon that was advertised on their website and Facebook. When I arrived, I was told they would not honor the valid advertised price because their website hadn't been updated, and they wanted to charge me an additional $20. I was trying to explain in a calm manner why this VIOLATES federal laws like the Federal Trade Commission Act. I was truly shocked that a small business like this was so unaware of basic business practices. When I questioned why I should have to pay more because of an error on their website, the conversation turned into a heated argument. I explained that customers shouldn't be penalized for a business's failure to update its advertised pricing. I asked to speak to the owner and instead a male employee came out to yell at me when I attempted to explain how this could be misconstrued as a Bait & Switch tactic. They eventually agreed to honor the coupon, but then told me to "never come back." After years of being a loyal customer and referring friends and family, I found the entire experience horrific and unprofessional. Businesses make mistakes, but how they handle those mistakes--and how they treat loyal customers--matters. Unfortunately, based on this experience, I can no longer recommend A & R Auto, BUYER BEWARE

These are do an awesome job. They are very thorough and do quality clean work. I recommend them…read morehighly for your next auto repair, tire replacement or inspection