Came in right after they opened, no line, no hard-sell, out the door in 20 minutes…read more The guys were SO pleasant, friendly, and efficient! I don't care how silly this sounds but having an oil change done in 20 minutes with no fuss totally started my day off right!

I came back in to express my concerns and spoke to a different manager who said the franchise owner…read morewill reach out to me. Haven't heard anything. They know they messed up and are hiding from me.

I have gone to Pep Boys instead of my Kia dealership service garage for about a year now and I am…read morevery happy with their service. I've gone there to have my yearly inspection done, I went there when I got a flat tire, I've gone there to have my oil changed and every time I go it's quick efficient and I'm not spending thousands of dollars on repairs. I don't need. I do not feel any pressure to get any thing fixed with my car that probably doesn't need it. I go at least twice a year for a regular maintenance and when I get my inspection it's quick and I pay for the inspection and go. I just recently had my inspection and my brakes done and I was on my way in less than an hour and a half. I'm always expecting to spend two or three hours because that has been my experience in the past. But now, the last year that I've been going to Pep Boys, I haven't spent more than a couple hours. The longest time I've spent there was because my car was towed in last minute for the flat tire, which is to be expected because people with appointments are taken care of first. I had no problem waiting because I didn't want to cut in line. The Pep Boys in Lake Grove is great and I will continue to go there Oh, and I also should mention that I got a flat tire years ago in a different town and that Pep Boys was just as wonderful. When I thought I was gonna have to get a new tire, they just fixed my tire and I spent 15 bucks. Pep Boys is great and I will continue to bring my car there.

Hmm.. One star and I'm being generous…read more A few weeks ago, I dropped off my Tesla for a New York State inspection. I brought the car here two years ago and it passed with no problems. A Tesla should be an easy inspection, there's no engine to check! My wife & I walk to Smithhaven Mall, we window shop, all is right with the world. I walk in and I'm told the car failed inspection. What?! Yes sir, the tint on your windows is not up to code. Wait a second, you passed the car last year?? Yes sir, someone made a mistake and I don't want any problems. You'll have to take it back to your tint shop, let them put a lighter shade of tint that will pass New York State Ins.. I ran outside to the car and ripped off all the tint on the side windows. I went back to the desk with a huge tint ball. Now the car will pass! Idiots. Never again.

Any time I have anything something wrong with my car I bring it right to these guys never had a…read morebad experience!

Pat and his team were extremely helpful. They did everything my car needed and quickly. Great…read moreservice!

I have had many bad experiences with mechanics in the past. Either they will do the repairs I…read morerequested, then something else would magically "break", or they only do enough to "make the car safe", not necessarily fixing the issue. With Hondaman, every visit has been incredible. If you need something fixed, they'll make it almost new. They're very honest with their work and will confirm with you before doing anything additional, whereas other places I've been to will do what they think is "important", then charged me for it after the fact. Hondaman will advise you of anything that needs to be done after they finish what you went to them for. Plus, their prices are reasonable and affordable. I've never felt like I had to break the bank during my visits. In short, they are my wife's and my go-to mechanic and I absolutely recommend them.

Can a good thing get better? A resounding YES! Cathy & staff have been welcomed and appreciated…read moreadditions. As are the "new" appointment scheduling, text sms notifications, appointment reminders, electronic receipts... Really excited and happy to see Ryan growing & expanding! Activity breeds Activity. New, larger parking lot on the horizon. Great, fast, thorough and reasonably priced service. As ALWAYS. Merry Christmas! Happy New Year! Especially for my old Hondas :)

Fred, the owner, is transparent, giving me a free car repair estimate before my Hyundai Kona is…read moreserviced. He charges a flat-fee for everything, and prices are advertised on a flat screen monitor. Prices are affordable, and the technicians do quality work. I take my vehicle here for routine maintenance that does not require OEM parts, such as tire rotations, wheel alignments, fuel system cleaning and annual NYS inspections. Fred says that he uses vehicle-specific parts, which are delivered from nearby warehouses. The shop gives you the old parts back, such as burnt out headlights and worn windshield wipers. I only go to the dealership for brakes, batteries, warranty work and recalls. Most jobs at Lakeview Car Care are done in less than two hours. While you wait, there is no transportation to take you to and from home or work, so you have to call an Uber or Lyft. The waiting room is relatively clean and has comfortable chairs. It also has a coffee/tea bar with a Nespresso machine and its pods; and some tea bags, Carnation dry milk, and sweeteners. Service is personalized because Fred has regular customers, whom he instantly recognizes and engages in chit chat with. I highly recommend his auto repair shop but only for minor services that do not necessitate a warranty.

Great place to go to get your vehicle serviced or whatever you may need. Owner Fred and his whole…read morestaff are friendly and greet you as soon as you walk in. They listen as to what you're there for and then evaluate and then give you an honest estimate with fair price. I work on vehicles for many years so I would know if a cost and or problem is not right but like I said they are so honest and awesome. Please go there you will be so satisfied. I would like to extend a thank you to Fred and his whole staff.

Terrible service. Very rude, they wanted extra information out of me for no reason when i just…read morewanted an oil change

This is a fantastic shop! Reliable, honest service. Price was very good, too! Great workmanship,…read morefriendly and knowledgeable. Timely service, too!

I took my car for service here and someone who was working in the car very clearly smoked in my…read morecar. It reeks! It is extremely unprofessional and a health hazard. I'm incredibly angry. I will not be bring my car back here for any other work and I do not recommend this establishment to anyone.

A truly honest auto repair shop that did a great job on my Jeep…read more I discovered this place by accident. I brought my Jeep to Mavis for an oil change & NYS inspection. They told me my car passed but there is a loose transmission hose that is leaking fluid. Mavis doesn't work on transmissions but there is a Lee Myles down the road, great bunch of guys I'm told. I bring my Jeep in and speak with Mario. I told him there is a cracked transmission hose. I tell him I need this Jeep to be rock solid for the winter so please order the hose. The next day I received a call from Richie. He tells me the hose is in but he recommends a tranny filter service. They also noticed the lift kit I had installed has too much lift and there are driveshaft spacers needed that will correct the problem, they'll take care of it as well. The next day I get a call, they found something else that needs attention. I live close so I swung by the shop. I now have a comfort level with Richie, he shows me the valve cover gasket is starting to leak and since this Jeep is mission critical it should be replaced while the car is in the shop. Then he show me the tailpipe is also on the cusp. I tell Richie make this car rock solid, take your time and get this Jeep running like a top. I paid the bill, jumped in the Jeep and drove off. To all the mechanics that worked on my Jeep, it is running and driving amazing. Thank you

Have been going here since I was a kid and my parents were at the wheel. Now I bring my car here…read more Steve always takes good care of my baby (tell me what petrol head doesn't look at their car as their baby) and makes me feel like I am a valued customer. I definitely recommend this business.

Two words, STAY AWAY!!! Took my 2019 Mercedes Benz $150,000 custom van there for a fuel filter, was…read moreinformed by Steve the owner they work on this type vehicle. Picked it up,after paying a large bill, and a half hour later had Smoke coming out from under the hood! Fuel was leaking all over engine! Had to get it towed back, to shop before it could have burned to the ground! Steve redid the repair at no cost to me. With that I figured it was only a mistake,so I took it back for a oil change last week. Well at that service they Over filled the oil level, which will cause engine failure it not lowered. If I did not bring this to their attention, I would have had engine failure! At 73 years old, I can't work on my vehicles anymore, and thought Penny's and Steve would be my new repair shop. BEWARE of theseguys!!!

Noticed I had a flat the next evening after a long driving the day before. I had driven from NJ…read morethe night before from I-80, via the daylight robbery toll-booth at the GW bridge, along the Cross Bronx Crawl-way, over to the second mugging spot on the Throgs Neck bridge toll and finally along the Long Island Expressway parking lot. Somewhere along I had picked up a slow leak. It was almost closing time when I called Bruce at Hayes Automotive Repair who gave me the estimate and options over the phone and that he indicated he would wait for me. I quickly put on the spare in my driveway and drove over. Bruce had the nail out and the leak plugged in no time. Based on my experience in talking to him over the phone and in person, I believe Bruce would treat everyone fairly, give a good estimate and provide the best options no matter what the job. If I need anything in the near future, this is where I will go first. Hayes Automotive is excellent, honest and not to mention accommodating of late arrivals. Thanks Bruce!

If you are looking for a mechanic in the area I'd recommend Hayes Auto Repair. Fair prices, clean…read morework. Can be daunting finding a shop you trust. Also communication about price and when vehicle is ready has been good. They also inspect motorcycle which is plus.

Took my Honda for an oil change and inspection. Dennis and his team were extremely fast an…read moreefficient. I am happy I was referred to them. I live a bit further away and pass a bunch if different shops prior to getting to them but they solidified me as a customer.

These are do an awesome job. They are very thorough and do quality clean work. I recommend them…read morehighly for your next auto repair, tire replacement or inspection