I really feel as though he is trustworthy!! I found him because of his reviews on "Nextdoor"as well as his reviews here. While he was working on my car, I was able to talk to some customers in the waiting room and they were saying that they've been coming here for many many years and he's the best mechanic.!! read more

Most honest auto professionals I have had the pleasure of doing business with. I been a client for at least twenty years.

I bought a used car and while it passed inspection, as with all used cars, there were some issues. I cannot express how professional and informed the team at Rob's is. They explained everything I needed to have fixed, worked with my warranty company and made sure the car was running perfectly before they left. In addition, I had brought my older car to them in the past and they were incredibly honest, telling me it wasn't safe to drive and would be too much money to fix. In this day and age, that is worth everything. I will be a loyal customer for years to come. read more

Just took my vehicle here to do some body work in the collision area of the business, recommended by a friend, Rob made it super easy and painless as possible for me, the vehicle looks great literally exactly as when I picked up from the dealer. read more

The tow company associated with Rob's Auto Service; Rob's Auto Body are a bunch of thieves. He picked up my car on a Saturday. He had the nerve to charge me for 3 days storage to leave the vehicle on the same lot where the repair was being done. The owners of Rob's Auto Service and Rob's Auto Body claim to be separate businesses and aren't responsible for what the other does, yet they share all the same facilities. In fact the "separate" towing company doesn't have any social media presence. Complete and utter nonsense. Fee was reluctantly paid after he threatened to repossess my car. Good luck with that. I will dispute the additional charges for the storage. Rob's Auto Service was nice to work with and very helpful; "Rob's Auto Body" not so much. read more

Robs has done great work for me many times. My Ram had a bad hub and the axle had fused to the inside of it. Rob called me and explained the problem and was up front and fair with the time frame and price. Rob is an honest businessman who does all he can to keep his customers happy. I will continue to use this business for all my automotive needs. read more

Rob is an amazing car Mechanic. He is all business you bring your car in and before you know they fix what ever is wrong every time!!!

I have 2 vehicles and been using Robs Auto Service since he opened on SMITHTOWN BLVD. You get fast quality service. I recommend Robs to all my family and friends. read more

Rob's Auto Service - Auto Repair Near Me - Smithtown, New York

Be very careful. Had some work done here and they reused old parts despite being paid for new parts. Rear parking sensors are no longer working and parts installed incorrectly. Overall really, really poor work. The company sign clearly states Robs Auto Service and Collision. My car was towed to your company, I visited your location on several occasions and collected my car from your business. Your techs reinstalled and secured down a cover using a bungee cord when the insurance company paid you $1300 to replace. read more

Rob's Auto has been the go to shop for my family's vehicles for over 10 years. I can't believe I haven't reviewed his shop, but this last time I took my vehicle to him has reminded me to do so. Whether its been simple things like pictures for insurance or inspections, oil changes or unique problems with my vehicles I bring to him, it's all the same level of service. Rob and his team are trustworthy and meticulous, and pay attention to detail. My vehicles always come out way better than they went in. There's never any type of sticker shock with the cost or repairs either. On this last trip, I had a laundry list of things I felt my vehicle needed, all of which were going to cost a lot of money. Rob made it a point to discuss this with me in a fair, realistic, and straight forward manner, convincing me to save my money and only do the necessary. Any other shop would have gladly taken my money on unnecessary repairs. When it was obvious that my vehicle was going to be kept overnight,I was going to just take a Lyft or Uber home, but Rob insisted that one of his guys give me a ride. That is the epitome of customer service and one of the reasons of many why I will continue to go to Rob for any automotive needs. I'm constantly recommending Rob's to my family & friends, and I gladly endorse Rob's in a public forum and HIGHLY recommend his shop. You will not be disappointed. read more

I did a bunch of research on Rob before deciding to try his shop, and everything I heard about him showed a consistent theme that he was trustworthy and reliable. Based upon these reviews, I decided to give his shop a try. I can now say that my opinion of Rob's Auto Service is consistent with his other customers. It is refreshing to find someone in this industry who is a man of his word, ethical, and reliable. Rob is also extremely competent and can troubleshoot any problem - whether it's with a modern car or an old classic. I would recommend Rob's Auto Service to anyone that is shopping for a full service repair shop. You will find that he is "old school", meaning he is honest and is a man of his word. If something isn't quite right, he won't stop until the issue is fully resolved and the customer is 110% happy and satisfied. FIVE STARS. read more

Went in to get my car fixed and left with the same problem that I came in with 4 days after It got "fixed". A delayed issue isn't a solution and for it to get fixed for only 4 days I had to pay almost $800. They changed their story when you would ask specifics on the car. They left out information that shouldn't of been and the owner was rude when I told them I'm having the same problem again. They wanted to charge for another diagnosis even though the first one was incorrect and it was the same problem that was happening. The owner said it was a coincidence that it was doing exactly what it was doing before. Wouldn't recommend going there. They don't know what they're doing. Waste of time and money. read more

Awesome service, reasonable pricing and friendly staff. Have used them for inspections, tires, muffler, oil change and always feel that I am treated fairly. Give Rob a call for any needed auto jobs; you will not be disappointed. read more

Wish I lived Near Rob's Auto Service. Brought a car from his local area that I was looking at buying for a pre-purchase inspection. Gave me the complete rundown on the car, recommended a specialty shop to review one issue and wouldn't take any $ from me. Really great attitude! and easy to deal with! read more

I have been going to Rob for 9 years. And 12 cars later. Never felt like I've been haggled or ripped off. Specializes in both luxury, European and domestic ( from my escalade, x5, 6 series, mustang lx 5.0, Dodge Viper, Camaro 2ss etc... Has never not been able to handle any issue. He is about relationship not a fast buck!!!!!! Alex VanDenessen read more

This place was great! I called to see if they do pre purchase inspections on cars. I was buying a car from a dealer and wanted a mechanics opinion before purchase. They got me in within 20 mins. Spent time looking over the car and put it on a lift. The guys wrote me down a list of things that concerned them and it helped me make my decision on the car. I would totally recommend them and while its a little far from me for regular mechanic services I would absolutely bring my car there anytime. Great service! read more

Best service, they actually keep their scheduled appointments and are very timely. Honest and quality work. Hard to find these days, Rob does it very well ! read more

Started coming here over 6 month ago after realizing how much the Nissan dealer was over charging. Came to Rob without an appointment and had 2 brake replaced and usual maintenance at nearly half the dealer price. Extremely friendly staff and most of all trustworthy. Highly recommend Rob read more

Brought my BMW X3 because my brake light went on. Usually I go to the dealership but after many questionable issues about charges for service and repair I decided to try a local auto shop. Also, the dealership was not able to even look at my car that day. I sent a message to the owner through Yelp and he said I could bring the car down to be evaluated. Rob, one of the owners, inspected my front breaks and showed me the worn pads and sensors. He advised that they should be replaced along with brake fluid. He also polished the rotors which were still ok. The repair cost me 200 dollars and that included labor and parts. I waited in the small waiting room for about an hour and had a pleasant conversation with the clerk in the office. Overall a very pleasant experience and I felt like he was not pulling my leg because I am a woman. I know at the dealership they charge more because they offer amenities like free coffee, wifi and a loaner car but really do you need all those extras? You could buy 2 pairs of Jimmy Choo shoes with the savings. The quote from the dealership was over 500 dollars not including labor- so who knows what they would have charged me...Will probably bring my car here for service from now on. read more

You kiddin me !!! This is my new go to shop. Hi end shops ruin my vehicles robs fix's then. Do yourself a favor and skip the headaches and go right to Robs, don't pass go don't lay out another 200 dollars just go to Robs. I have 6 vehicles including my company trucks Robs will get them all! Thanks guys enjoyed my car all weekend! read more

I have been taking my cars to Rob's for almost 20 years. Whether the car was new , used or a piece of junk, he has always been fair with his service and price. I wouldn't take my cars elsewhere. read more

Awesome shop....came here for the nitrogen for my tires and they took care of it pretty fast. Very nice people and welcoming. Thanks Rob for the service of my caravan. read more

I have been having all my 40 plus company and personal vehicles serviced for the last 15 plus years at Rob's. The service is above and beyond and one difference is with Rob, when you bring your vehicle in he will tell you if you don't need something done. If needs are performed, they are done right the first time and the price is also always right. Where as most repair facilities will rake you over the coals so they can take your money regardless whether you need it or not, that won't happen here. From just about any make and model of vehicle including classic and rare vintage makes, this is the place to keep your wheels on the road with no worries and your cars longevity will last and last. read more

I was introduced to Rob's Auto service by a friend who's family has been going here for many, many years. The service was terrific and the employees are caring and friendly. All work was completed in a timely manner, billing was a breeze. The lot is large and secured, I had no problem leaving my Jeep with them. I in turn told my family to go here as well & they said their service was just as good as I had suggested. Overall I had a great experience with no complaints. I recommend this auto repair shop to anyone. read more

They always do the right job at a fair price, no extra add on's. been coming for many years, never any problem with the work, and it's always fast! read more

Extremely impressed with this place. Appreciated the honesty I received regarding the repairs that are needed. Would definitely return.

The only place my family trusts to bring our cars. Rob is always fair and honest. On several occasions he's warned me of things that I may want to look into...instead of pressuring me into doing the work just so he can make a few bucks read more

Another great experience at Rob's Auto! Inspection, oil change and tire balance/rotation done while I waited. Excellent service as always! Thank you Rob! read more

I cannot say enough about Rob Avati and his amazing shop. My son was having trouble with his truck late yesterday afternoon. I called Rob and he told me to have him bring it in last night and he'd look at it first thing in the morning. By 12 noon the job was done. He did a complete brake job, realignment, oil change and a bunch of other things and it was ready by noon today! Rob is honest, efficient and a total expert in his field. I trust him more than anyone I've ever gone to and would never go to anyone else. What a great experience! read more

Rob is a great mechanic and owner. He is honest, fair and a pleasure to do business with.

Rob and his crew always do great work. Prices are the best and work is done right the first time. I don't go anyplace else but Robs

Robs auto is awesome. He was recommended by a friend when I moved to Smithtown. I've been going here for years and he's always done great work at a fair price. He understands when your on a budget and will let you know what needs to be done now and what can wait a bit. He will even send you somewhere else if he thinks it's a better option for your situation. Honestly unlike a lot of places you never feel lied to or ripped off. I've never felt like he is just trying to get as much money out of me as possible. My Hyundai has 177,000 miles on it and runs great thanks to Rob's. read more

Look no further, the best service around! I have been using Robs Auto for the last 20 years. Different vehicles always the best outcome. Honest, friendly, trustworthy, professional staff. Rob goes above and beyond to make sure your vehicle is safe and running at its best. I always recommend this establishment to all my friends and family. read more

Most honest place you can ever go to! Rob is an extremely personable guy. Any time i have brought my car there for regular maintenance or serious issues he's right on top of it and gets it right the FIRST time. I can always count on him and his team to let me know whats needed next and what mileage things need to be fixed. If you have an appointment your in and out ON TIME!!! No waiting, no games. He will always let you know ahead of time if your issue is something you can wait for or if it needs to be left so there's never any surprises when you bring your vehicle. I recommend Robs Auto Service to ALL my friends and family and will be a forever customer for as long as i live. There's no shop i trust with my families vehicles like i trust Rob's read more

My experience with Rob's was not so great. I came in with a squealing noise from the passenger side rear wheel. The noise would happen at low speed and was not affected by braking vs. not braking. This was diagnosed by Rob as a brake problem (warped rotors) and I was told I would need to replace the rotors and pads. This is quite an expensive repair. I went ahead with the repair and less than 1 month later the problem was back exactly the same. In addition, I believe that the rotors used are inferior parts (not OEM) because they are visibly rusting. Since I have nice alloy spoke wheels, you can see the ugly rusting of the rear rotors. There is no rust on the OEM rotors in the front. So overall, I am not happy and will look elsewhere next time I need work done. Meanwhile, I am still stuck with the original problem. read more