Despite having a 10AM appointment at the Boca Raton Costco, (the first time available), mounting…read morefour tires I previously ordered took over two hours. The incompetence of the management running this shop is epic. The small saving in price is not worth the wait. Next time, I will buy from a real tire business.

The tire center employees were accommodating & helpful. I had a flat tire yesterday, I wasn't sure…read moreif there was an option to repair it, or if I would need a new tire. When I called for assistance an associate scheduled me an appointment right away, provided a very reasonable quote if a repair was possible, & verified I would Shevardnadze 3 tire options should I need a replacement. Once I arrived & it was determined I would need a replacement they reviewed my options again, & completed the replacement while I went grocery shopping.

Any time I have anything something wrong with my car I bring it right to these guys never had a…read morebad experience!

Pat and his team were extremely helpful. They did everything my car needed and quickly. Great…read moreservice!

I have gone to Pep Boys instead of my Kia dealership service garage for about a year now and I am…read morevery happy with their service. I've gone there to have my yearly inspection done, I went there when I got a flat tire, I've gone there to have my oil changed and every time I go it's quick efficient and I'm not spending thousands of dollars on repairs. I don't need. I do not feel any pressure to get any thing fixed with my car that probably doesn't need it. I go at least twice a year for a regular maintenance and when I get my inspection it's quick and I pay for the inspection and go. I just recently had my inspection and my brakes done and I was on my way in less than an hour and a half. I'm always expecting to spend two or three hours because that has been my experience in the past. But now, the last year that I've been going to Pep Boys, I haven't spent more than a couple hours. The longest time I've spent there was because my car was towed in last minute for the flat tire, which is to be expected because people with appointments are taken care of first. I had no problem waiting because I didn't want to cut in line. The Pep Boys in Lake Grove is great and I will continue to go there Oh, and I also should mention that I got a flat tire years ago in a different town and that Pep Boys was just as wonderful. When I thought I was gonna have to get a new tire, they just fixed my tire and I spent 15 bucks. Pep Boys is great and I will continue to bring my car there.

Hmm.. One star and I'm being generous…read more A few weeks ago, I dropped off my Tesla for a New York State inspection. I brought the car here two years ago and it passed with no problems. A Tesla should be an easy inspection, there's no engine to check! My wife & I walk to Smithhaven Mall, we window shop, all is right with the world. I walk in and I'm told the car failed inspection. What?! Yes sir, the tint on your windows is not up to code. Wait a second, you passed the car last year?? Yes sir, someone made a mistake and I don't want any problems. You'll have to take it back to your tint shop, let them put a lighter shade of tint that will pass New York State Ins.. I ran outside to the car and ripped off all the tint on the side windows. I went back to the desk with a huge tint ball. Now the car will pass! Idiots. Never again.

no real price breakdown had a nail in my tire a few weeks ago they charged me 15 probably because I…read morewas with my grandfather had another nail in my tire and went back now was charged 60 probably cause I was alone as a woman, would recommend a real place with prices layout

If I could give it half a star I would. Brought my Audi s4 into the shop to get wheel spacers put…read moreon. I stressed this was an expensive car with expensive rims. Why be cheap with an expensive car? Because it's expensive. So I thought going here would be a great alternative to my European shop......well holy F was I wrong. After thousands of dollars in repairs I live in constant regret I even considering stopping here. What happen? I brought my car here. Got wheel spacers put on with extended lug nuts. They over torqued my lugs down. All my lug nuts broke inside my rims. Some lugs were completely stripped. Unless you have a blow out do not come here for upgrades. Nothing good will come from this place. Be warned if you have a luxury car that you bring here for a repairs. They will over torque your bolts

Today I went to Smithtown nissan to order a part for my suv. I am handicapped and there was a spot…read morefor me. I saw a black suv back up and parked in the area of blue lines. I pointed to the handicap sign and that he did not put a placard in his windshield. He smiled and waved me off. He parked in a way that when I pulled in, I could not park and get out of my car. I ended up parking illegally. When I entered I realized he was an employee! I made mention of the parking situation and the salesman looked and said there was room. I told him I tried but because of how he parked, I could not open my car doors. I went to order my part when I saw the salesman talking to a man wearing an arm sling. They were looking directly at me while talking and each had a look of disdain on their faces. I felt very uncomfortable. I paid for my part, where the staff were kind, and left with the same looks from them. I decided to call and speak to the manager. I left a message. That was 12 hours ago. The way I was treated was horrible! The spots for handicap people, like myself, are there for a reason. Parking in a way that I could not access entry felt like it was done frequently. This is not acceptable business behavior. I have purchased 3 vehicles from Smithtown nissan. My Murano is getting old and I was planning on buying a new one soon. I will buy from a different dealership.

Bait and switch. Deceptive and dishonest! I got a quote that I liked from TrueCar so I scheduled an…read moreappointment. I attached the TrueCar quote as a photo. Ava left a message on my phone and I tried to reach out 3 times to verify but she never called back. The next day, I drove 1.5 hours to the dealership. I brought my quote to show the salesman. The salesman said that Smithtown Nissan does not do business with TrueCar and that someone acted independently to post this deal on TrueCar. That is complete nonsense. Here is Smithtown Nissan's TrueCar page: https://www.truecar.com/dealership/smithtown-nissan-414996/listings/?newness=u . I asked to speak to a manager (older Latino man). He reiterated what the sales associate said. He was arrogant and stopped the conversation to casually speak to a friend asking me to repeat myself. Being that I drove 1.5 hours to get there and the same distance to get back, they wasted my time. IF THIS HAPPENS TO YOU: There are ways to fight back. Take them to small claims court. AI will guide you through the process. I have only done small claims once before but the dealership has to send a representative after they are served and that is a nuisance. You won't get repaid for your time, but you will earn your gas/toll money back as well as any fees that you pay to file in court. Most importantly, if they mess with you, get them back! It is easy! Most importantly, don't do business with dealers who don't honor posted prices. I walked out of there, called TrueCar customer support (they picked up almost instantaneously) and today I will file in small claims court for 20 dollars in gas. My time will never be repaid, but at least I will be a thorn in their side. PLEASE VOTE THIS UP if you had a similar experience.

I got the owner down to $185. It was after I posted my…read morereview. Obviously he had already seen the post when I called him the next day. I also told the owner I was in the process of filing a small claims suit against him in Small Claims Court next to the 4th precinct off Old Willets Path in Smithtown. The owner said he had no issues showing up in small claims court. " But, he would release the car to me for $185 , dollars" Big difference $500 + $1050 for holding the car for 30days. He would not budge before. He insisted that I come in person to use my debit card. I think he wanted to see who he was brawling with in person. After I paid him he asked me to remove my very truthful review of our tug of war over a vehicle that is a salvage vehicle. I came home, reread my review, and everything I post was 100% truthful and verbatim. So maybe in 30 days I will.

Smithwest Service Center St. James, NY was recommended by Triple AAA towing service which came to…read moreour house and started car. It was for a 12 volt battery for a 2012 Prius. The battery part was $445.00 and with installation and tax $ 642.00. I authorized the charges, My mistake. I now have buyers remorse . Checked with Smithtown Toyota. Installed price including battery was $303.34 plus tax. Smithtown had no appointments until 3 days from now.

Great place to go to get your vehicle serviced or whatever you may need. Owner Fred and his whole…read morestaff are friendly and greet you as soon as you walk in. They listen as to what you're there for and then evaluate and then give you an honest estimate with fair price. I work on vehicles for many years so I would know if a cost and or problem is not right but like I said they are so honest and awesome. Please go there you will be so satisfied. I would like to extend a thank you to Fred and his whole staff.

Fred, the owner, is transparent, giving me a free car repair estimate before my Hyundai Kona is…read moreserviced. He charges a flat-fee for everything, and prices are advertised on a flat screen monitor. Prices are affordable, and the technicians do quality work. I take my vehicle here for routine maintenance that does not require OEM parts, such as tire rotations, wheel alignments, fuel system cleaning and annual NYS inspections. Fred says that he uses vehicle-specific parts, which are delivered from nearby warehouses. The shop gives you the old parts back, such as burnt out headlights and worn windshield wipers. I only go to the dealership for brakes, batteries, warranty work and recalls. Most jobs at Lakeview Car Care are done in less than two hours. While you wait, there is no transportation to take you to and from home or work, so you have to call an Uber or Lyft. The waiting room is relatively clean and has comfortable chairs. It also has a coffee/tea bar with a Nespresso machine and its pods; and some tea bags, Carnation dry milk, and sweeteners. Service is personalized because Fred has regular customers, whom he instantly recognizes and engages in chit chat with. I highly recommend his auto repair shop but only for minor services that do not necessitate a warranty.

I have had many bad experiences with mechanics in the past. Either they will do the repairs I…read morerequested, then something else would magically "break", or they only do enough to "make the car safe", not necessarily fixing the issue. With Hondaman, every visit has been incredible. If you need something fixed, they'll make it almost new. They're very honest with their work and will confirm with you before doing anything additional, whereas other places I've been to will do what they think is "important", then charged me for it after the fact. Hondaman will advise you of anything that needs to be done after they finish what you went to them for. Plus, their prices are reasonable and affordable. I've never felt like I had to break the bank during my visits. In short, they are my wife's and my go-to mechanic and I absolutely recommend them.

Can a good thing get better? A resounding YES! Cathy & staff have been welcomed and appreciated…read moreadditions. As are the "new" appointment scheduling, text sms notifications, appointment reminders, electronic receipts... Really excited and happy to see Ryan growing & expanding! Activity breeds Activity. New, larger parking lot on the horizon. Great, fast, thorough and reasonably priced service. As ALWAYS. Merry Christmas! Happy New Year! Especially for my old Hondas :)

They damaged my vehicle. Looks like someone tried to break in with all the scratches I seeread more

From the owner: We provide quality roadside assistance and we come to you 24/7. Lockout, fuel deliveries, electric…read morevehicles charging ports etc. we’ll never leave you stranded.

I have to give Xtreme 4WD, fist bump, a bro hug, something!!…read more I have a 2001 Wrangler, this thing just runs and runs and runs. However, as with all TJs, they are prone to fender rot. Living on Long Island with the snow and salt on the roads, Jeep Inc. never thought about making the flat fenders out of plastic for the TJ. They did fix the problem on the new Jeeps. After years of seeing the fender rotting, I decided to do something about it. I went to my local body shop guy and he said, ah $1300 to paint and mount new fenders. And I had to source the fenders?! I pass Xtreme 4WD daily driving to work, lemme see what the hub bub is all about. I walk into a beautiful showroom. Lots of rims and Jeep kits, I'm drooling over everything. I tell them I want to swap the fenders for something radial! They gave me a great price and it all could be done in less than one day. That's the thing about Jeeps, they're like the Mr. Potato head of automobiles. There is a huge aftermarket of parts, you can get nuts designing them. I enjoy taking the clam shell roof off and buzzing around Ocean Parkway by Jones Beach. It's the ultimate beach ride. We look at a few name brands and I decided on very cool looking fender. Salt and Snow? Begone! I made an appointment to drop off the Jeep all day on Saturday. I got a call later in the afternoon, sir the work has been completed. They upgraded the Jeep within hours and did a fantastic job. Very impressed with the clean facility as well as the meticulous work. Look at those hood latches, I've never seen a sexier latch! A body shop isn't the right choice for aftermarket body parts. If you have a 4WD truck or want to upgrade your Jeep with a lift kit, come to Xtreme 4WD where all they do is upgrades to Trucks and Jeeps.

I was looking for a place to take my Jeep Gladiator, Xtreme 4WD is definitely the place to go,,, I…read moremean theses guys are professional, respectful and most importantly very knowledgeable, Oscar took care of me!!!! He installed Baja lights and a warn winch.. I couldn't be more satisfied with the job, very clean and professional, they work with the best products out there!!! Highly recommending Xtreme 4WD !!!!!