1. Brigandi Brothers Limited

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Nesconset, NY

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Brigandi Brothers Limited

3.4 (5 reviews)

Services - Brigandi Brothers Limited

Routine automotive maintenance

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A & R Auto Repair

A & R Auto Repair

(23 reviews)

Took my Honda for an oil change and inspection. Dennis and his team were extremely fast an…read moreefficient. I am happy I was referred to them. I live a bit further away and pass a bunch if different shops prior to getting to them but they solidified me as a customer.

I was a loyal senior customer of A & R Auto in Smithtown for years and referred friends and family…read morebecause I trusted them. I had made an appointment for an oil change using a VALID coupon that was advertised on their website and Facebook. When I arrived, I was told they would not honor the valid advertised price because their website hadn't been updated, and they wanted to charge me an additional $20. I was trying to explain in a calm manner why this VIOLATES federal laws like the Federal Trade Commission Act. I was truly shocked that a small business like this was so unaware of basic business practices. When I questioned why I should have to pay more because of an error on their website, the conversation turned into a heated argument. I explained that customers shouldn't be penalized for a business's failure to update its advertised pricing. I asked to speak to the owner and instead a male employee came out to yell at me when I attempted to explain how this could be misconstrued as a Bait & Switch tactic. They eventually agreed to honor the coupon, but then told me to "never come back." After years of being a loyal customer and referring friends and family, I found the entire experience horrific and unprofessional. Businesses make mistakes, but how they handle those mistakes--and how they treat loyal customers--matters. Unfortunately, based on this experience, I can no longer recommend A & R Auto, BUYER BEWARE

Brigandi Brothers Limited - autorepair - Updated October 2026

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