we've been here about two times already. I really like the vets here. The staff is really nice. My…read moredog seem to be really comfortable.!

I used to really like this place but today that fell apart. I was running late for an appointment,…read morecalled and was told to still come in. We came in. We waited about five minutes and then the office staff person said "Oh, you haven't been checked in yet?". I said "not yet", then they made us wait again and were then told they couldn't see us today, and that they would need another $70 deposit to make a future appointment, after which I walked out of their office. It's not that they were rude. It's just that I feel like they were trying to make an example out of me, and for them to just keep the $70 deposit feels wrong. I've definitely had appointments there where I've come in and had to wait 15 to 20 minutes before being seen, so I don't understand why they were so strict with me today, but I wouldn't recommend going there after that incident. I am very disappointed in the office staff and the doctor who refused us after being told to still come in! Not cool.

We had a such a good experience with Dr. Nguyen and his team! We went in with a pretty serious…read moresituation with our senior dog. Dr. Nguyen performed a thorough exam and explained his findings without rushing. I especially appreciated that he didn't make us feel like we needed a bunch of expensive test. He made his suggestions and we came up with a treatment plan that would help Athena, but not burying me in cost. Definitely found our Vet!

I've been coming here for years for my mini schnauzer, Milo. The staff all treat him like he is…read moretheir family and I love that. Prices are always reasonable and it is clear that my Milo's care is a priority. Even after moving from the Concord area, this is still our go to!

Walnut Creek Vet Hospital is the best of the best! I moved to the area from out of state and…read moretrusted Yelp reviews to bring my cat and dog here, and I could not be happier with my decision. Dr. Xanth is an incredible vet and the entire staff at WCVH, especially Esmeralda and Kim, is truly outstanding. I cannot recommend them enough!

Every time i call im placed on hold. Every time i try to make an appointment its next month…read more They simply have too many clients which is great for them, but IMO a tremendous disservice to the clients. Im going elsewhere.

Me again. lol. As a reminder I have 9 pets. All go to Alpine…read more Today was Figaro's turn, tummy ache and loose stools for a few days that never let up or got better. Today we saw Dr. Virk. Historically I've always seen Dr. Freeman, unless he's out. Mostly because of the reptile/small critter specialty we've needed, and the trust we've built all these years. Ive had some great experiences with Dr. Virk lately, and he's done a great job for my animals and has earned my trust too. Figaro got some antibiotics, some fluids and a dewormer. I asked if I could please purchase liquid dewormer for my other cats so I can do them all at the same time when I get home. Dr. Virk approved this, which I really appreciated. Made my life much so much easier considering it's a real MF trying to give my cats the dewormer tablets I have. A REAL MF. When the tech was returning Figaro back to me, I heard him singing "Figaro! Figaro!" in the hallway and that made my day. Totally made me laugh. It's the little things .

JUSTICE FOR BABY! VIRK lied about cancer, killed my dog…read morewithout permission. Necropsy proves it! On March 3, 2025, I brought my dog, Baby, to Alpine Hospital because she was unable to urinate and had a full bladder. Dr. Virk examined her and without presenting any diagnostic evidence, insisted that she had a tumor. He told me the tumor he seen on the x-ray was the size of a grapefruit. He said it could be cancer or pyometria but wouldn't know until he got in there to see. Despite my clear instructions not to proceed with euthanasia even if it was cancer, he euthanized her without my consent and without notifying me afterwards. I told him I wanted a second opinion and we were going to do a home euthanasia. He told me approximately six times to say goodbye to her and I refused because even if it was cancer, I was going to pick her back up.. I also have a video of me in the office talking to him I felt so uneasy with how many times he insisted to say goodbye. I have a video telling her I was picking her back up, I promised her. Before he walked out the office he told me "her surgery is tomorrow, if it is bad I'll let you know and we'll make a decision on the table." He knew the answer would have still been NO! I never signed any papers agreeing to euthanasia. Virk didn't even call me to ask and he didn't even call me to tell me she was gone. He offered a free cremation and I refused because that drew a red flag. I picked her body up and A necropsy was performed by a specialist, a very known and respected Doctor, Dr Evans. The results confirmed that Baby did NOT HAVE CANCER. Additionally, her X-rays showed NO tumors, and her bloodwork was normal. Dr. Virk never showed me these results prior to the procedure. Instead, he repeatedly pressured me to euthanize her, falsely claiming that she had a tumor. When she only had an enlarged bladder from not urinating. He even insisted that I take her home that night to say goodbye to her before the procedure, despite my explicit instructions. I left her because I was picking her up REGARDLESS. it wasn't goodbye. Furthermore, Dr. Virk attempted to spay Baby without my consent and left the procedure unfinished. The necropsy revealed a 1-inch hole in her bladder with 3 inches of stitches under it from his work. Which was never in his notes of his findings after surgery nor was ever mentioned to me when I called and demanded answers. There is no explanation for why he would begin an unauthorized spay procedure on a dog that was brought in for urinary issues. Adding to the severity of this case, Dr. Virk falsified medical records by documenting that I agreed to euthanasia, which I absolutely did not. Multiple people, including myself, explicitly told him that if cancer was suspected, he should close her up so we could seek a second opinion before considering euthanasia. He ignored these instructions. After Baby's death, Dr. Virk attempted to shift blame onto me, stating that her condition was due to "neglect" because she hadn't urinated for two days--the very reason I brought her in for urgent medical care. His failure to diagnose and treat her appropriately, his unauthorized medical procedures, and his ultimate decision to euthanize her without consent amount to serious misconduct. I just recently rescued Baby a few weeks ago, as I'm crying on the phone with VIRK demanding answers after I found out he euthanized her, Dr VIRK said "didn't you just rescue her 3 weeks ago?". I'm sorry WHAT!? What does that matter!? That was my baby! I am already requesting a formal investigation into Dr. Virk's conduct and appropriate disciplinary action, including revocation of his veterinary license. I'm taking Legal action and pressing charges. This was not an isolated mistake; it was a deliberate act of medical malpractice, deception, and unauthorized euthanasia. I have supporting evidence, including: * Necropsy report and live video confirming no cancer and unfinished spay attempt. * X-rays and bloodwork showing no tumor or signs of cancer. * Medical records falsely stating that I consented to euthanasia and she in fact never had a tumor. * Witnesses to explicit instructions not to euthanize regardless. * Voicemail from Dr VIRK letting me know she was gone due to bladder cancer that spread. And much more. MANY falsified records from both Alpine and jelly's place. Dr. Virk's actions were unethical, unlawful, and deeply traumatizing. I trusted this hospital with my dogs life, and instead, my dog was wrongfully killed under his care. I urge the Veterinary Medical Board to hold him accountable and prevent him from harming other animals and pet owners.

Today I brought in a small wild bird that had been attacked by my neighborhood cat . It was very…read moreseriously injured, and I was heartbroken. When I arrived and called from the parking lot, someone came out immediately to help. The veterinarian carefully examined the bird, patiently explained its condition, and told me the kindest thing was to let it go peacefully. I was devastated, but the doctor reassured me that the little bird would not suffer anymore and that euthanasia would relieve its pain. The veterinarian was incredibly patient and compassionate. RIP, little bird. I hope you have a peaceful and happy next life.

I cannot thank the team here enough for the incredible care they provided for my dog, Duke…read more Emergency vet visits are always stressful, but Tiana, Zoey, Dr. Molly, and Dr. Rudin were all absolutely fantastic. From the moment I called and then when we arrived shortly after, they were caring, understanding, and genuinely invested in Duke's well-being. The clinic itself was pristine, and even though there were a lot of animals being triaged when we were there, the environment did not seem chaotic at all. They ran everything so efficiently. The team reallt went above and beyond to help ease my nerves, explaining everything in a very calm, thorough, and easy-to-understand way. Having that level of clear communication and compassion during a scary moment made all the difference. I am so grateful to everyone there and would highly, highly recommend them. Thank you!

This place has been amazing for Oliver and Otis... They take care of them like their family and we…read morealways feel better knowing they were seen. They also were really sweet to my fiance when her older cat "Ces" crossed the rainbow bridge...

I'm extremely disappointed with how drastically the quality of care and customer service at this…read moreanimal clinic has declined. What used to feel like a place focused on helping animals now feels rushed, impersonal, and centered around pushing medication rather than providing thoughtful, compassionate solutions. Throughout my experience, there seemed to be very little effort to discuss alternative options or genuinely address the root of my dog's issues. Instead, the only solutions presented involved continuously prescribing more medication without much explanation or care for long-term wellbeing. What was even more frustrating was being charged a "service fee" that staff could not clearly explain when asked. If clients are expected to pay additional fees, there should at minimum be transparency and professionalism regarding what those charges are actually for. I understand veterinary medicine is difficult and clinics are busy, but compassion, communication, and honesty should still be basic standards of care. Unfortunately, this experience left me feeling unheard, overcharged, and far less confident in the clinic than I once was. Stay away from this place.

Sadly, I had to enlist Dr. Noe and her assistant, Ezra, to help my sweet kitty, Frankie Bear, cross…read morethe rainbow bridge. This is something no one ever wants to do, but if we bring furbabies into our hearts and homes, we'll likely have to do it at some point. The last thing I wanted to do was to traumatize my terminally ill kitty with a car ride to a cold, sterile vet's office (no offense to any vets) like I've had to in the past. After doing research, Dr. Noe was reasonably priced (although that's not necessarily super important in these situations), quick to respond, professional, and compassionate. She clearly explained what would be happening and allowed us to set the pace. Nothing happened until we were ready - including our final goodbye. Even better, when it was finally time to leave, Frankie was placed into a basket and tucked in with a blanket he would've loved. His passing was peaceful, respectful and surrounded by love. **The photo I'm attaching is him before they left. He looks like he's taking a quiet nap and I'm so happy to remember him this way.**

Dr Laurie Noe was very compassionate and made our experience of letting our dog pass on calmly…read moreand peacefully. She was very professional and was able to come to the house an hour earlier which was a huge relief, as our girl was suffering. I can't imagine having anyone else and felt like she was an angel. I will forever be greatful and will recommend her to family and friends.

I took my little loyal in because she had been sick. I called ahead so they were ready for me when…read moreI got there. We met with the tech, Veronica, and the doctor. They worked up an estimate that was quite large. The estimate had a low end and high end numbers. Veronica sat with me and explained each charge along with how and when it may apply. We played around with the numbers to help us fit it within an easier budget. Veronica was very thorough, patient and informative. My baby was sick so we had to do something. I left my pet with them to be treated while hospitalized. Unfortunately, I did not know exactly how sick she was. Within a matter of a short period, diagnostics came in with not so good news that left us with two options. Neither of which I was prepared for. After hearing the extent of my babies sickness, it was evident we needed to set her free. As painful as those words and that decision was, it had to be done. We drove back to that hospital to be with our baby. Sage has a special room just for the letting go process. Although we were not ready to say goodbye, we appreciated the quick return on labs and such, that gave us the answers needed to make the right decision for our girl. If you have been trying and struggling to piecemeal answers for your ill pet, I'd suggest going to this one stop shop. They have the doctors, staff, equipment and specialists on hand to get you the answers your pet and your family deserves. We love you Tabitha and miss you greatly. You were a very special, sweet, loving pup that contributed so much to everyone you met.

I am incredibly disappointed and disgusted by the lack of empathy and urgency at this location. I…read morebrought in 4 rescued kittens that had been accidentally trapped under a client's crawlspace for over 5 days without food or water. This was an absolute medical emergency. Instead of acting quickly, the receptionist was incredibly rude and told me to wait for a nurse just to decide "if they could stay or not." I ended up waiting for over 40 minutes. While I was waiting, three other clients walked in, and all of their animals were taken back to see a nurse immediately. When I questioned the staff about this, they claimed the other animals were emergencies. How are 4 starved and dehydrated kittens not considered an emergency? What makes this worse is that this place is supposed to work with local animal shelters, yet they couldn't care less about these rescue animals when it actually mattered. It felt like because these were rescues and I wasn't a standard high-paying client, they didn't want to bother helping them. A veterinary hospital should care about saving animal lives, regardless of where they came from. The lack of care, terrible communication, and rude behavior at the front desk are completely unacceptable. Avoid this place if you actually have a real emergency.

The doctor and the staff here are so compassionate and knowledgeable. I like the fact that this is…read morean independent veterinarian business and not part of a franchise because they spend lots of time with you and your pet and don't rush you through your appointment. Their prices are very reasonable as well. My older dog tends to occasionally get ear infections so they cleaned out his ears and treated the infection with medicine (drops). He also received a general check-up and an update on his vaccines. When all was done he received more love and kisses from the staff as well as a delicious dog treat.

Great care for my doggie. I drive 30 minutes out of my way to take my dog for the excellent careread more

We were initially anxious about using Vet Tech Pet Care for the first time because we had never…read moreleft our 2 cats alone overnight in the 12 years we have owned them. But my husband and I both needed to travel at the last minute and Vet Tech Pet Care came very highly recommended by a friend's friend who has been using them for years. We weren't quite sure how it would work at first and who would be assigned to stop in 2x/day. But Tomiko was great about matching cat lovers on her staff with the days we needed coverage. Alexa was our cats' "main" sitter but Kaitlin also stopped by a couple of times when Alexa wasn't available. We had the opportunity meet both Alexa and Kaitlin in person before we departed, and Tomiko also came by to make sure everything would run smoothly in our absence. I am pretty organized and had typed up instructions already for Alexa and Kaitlin, but Tomiko had a very detailed checklist that she also went through with me to make sure nothing was overlooked. I really appreciated that. We got texts with pictures and updates on our cats at every visit, which we also really appreciated. Our cats are very shy and skittish with strangers, so we got to hear how they were warming up to Alexa and Kaitlin at each visit. That was such a comfort to us! We would use Vet Tech Pet Care again in the future without hesitation and highly recommend them to others! While they are a service with many different petsitters working for them, it felt very personal and customized to our senior cats' specific needs.

This company is great for anyone who has a sick cat. I hired them to help me administer sub q…read morefluids every night until I was comfortable enough to do it on my own. Alexa taught me how to do it and she has an amazing touch with animals, and Donna loves cats too and was a great support when I was finally brave enough to do it all by myself. Tomiko who takes care of booking is very responsive and everyone showed up on time and is very professional. It's a great company and was a lifesaver to me in a time of great stress. Highly recommend!