Cheryl is truly amazing. I had to reschedule a few times because I simply wasn't ready to say…read moregoodbye, and she was incredibly understanding, patient, and accommodating throughout the process. Her calm demeanor, compassion, and presence brought so much comfort during one of the hardest moments of my life. Charlie Bear was so much more than a dog, he was my constant companion for 15.5 years, through every chapter of life. Saying goodbye was heartbreaking, but Cheryl helped make an impossible day a little more bearable and Charlie went so peacefully. I am deeply grateful for the care, kindness, and respect she showed both Charlie and our family. Thank you, Cheryl. I cannot recommend you highly enough.

This is overdue. I can't express how much this whole team helped me after my tiny fur baby passed…read moreaway. I was scared to hand her over because I didn't trust that I'd actually get her ashes back (I fear some places lump all pet ashes together). I called all over the bay area and no one gave me enough confidence until I spoke to Dr. Ramos from P.E.R. She actually spent a lot of time hearing me out, then making calls to ensure all of my fears were just that- fears. I was treated with respect and kindness. When I brought my baby to the center I was given space and time with her to grieve before she was taken. This was much harder than expected so their set up and process was appreciated. The team was very communicative and helpful. When her ashes were returned to me a couple of weeks later, I was extremely touched that they felt moved by my baby's story and had kindly added little treasures that I will always cherish. I never expected to lose my beloved pet and I don't wish this on anyone, but having this team help get me through it was a gift. If you're reading this it means you're probably grieving your own loss. I'm so sorry. Have faith and confidence here. Thank you from the bottom of my heart, Dr. Ramos and Pets Eternal Rest team.

I'd like to express my appreciation for the assistance provided by Yuto. Following the sudden…read morepassing of our pet on a Friday evening, Yuto was quick to respond to our outreach over the weekend. His professionalism and empathy were greatly appreciated during such an emotional time. Thank you for your support.

It was a pleasure to collaborate with Yuto, who is there to support take care of my dear kitty's…read moreremains with the utmost of care. He was fantastic, and super flexible with my timing. Her ashes in a beautiful cedar box were ready quickly and it was a wonderful experience during my time of loss.

Our beloved dog Delilah passed away in the early morning of April 7, 2024 at the age of 13 years…read more Her passing happened on a weekend, and many of the locations that I contacted were either closed, couldn't pick up until another day, or couldn't do a pick up due to us not being part of the area they serviced. It was already a stressful situation as it was. Thankfully, Pets.RIP was available at any hour of the day, so I made a call to Kwasi who answered my call and answered all my questions that I had. Kwasi is definitely a gem of a person; he is very compassionate, and being a pet owner himself, he understands the stresses that a passing of a beloved pet can have on its owner and family. There was no rush on when he could pick up; he told us to take as much time as we needed and to call him when we were ready for her to be picked up. After he picked her up to have a private cremation done, we kept in contact with him and he provided updates on when her urn would be ready. After 10 days from when he picked her up, he contacted me to let me know that her urn was ready. He went above and beyond and drove here to personally bring her to us. We would have been okay with having to pick her up from where ever she was, but the fact that Kwasi did this really touched us. Again, he is truly a gem of a person. Her urn was a beautiful sheesam urn with a nameplate of Delilah on it. Seeing it made me cry because I missed her, but also happy that she is finally back with us. If you ever need a private cremation (they also offer communal cremation) for a beloved pet that passed, please do not hesitate to contact Pets.RIP. The prices are reasonable, and they will take care of you from the moment you contact them until the time you receive your pet's urn.

My best friend passed to puppy heaven and after 10 years of companionship my friend is gone, but…read morewill never be forgotten. I was at a total loss of what to do. I called Kwasi and he was here to pick Jack up in 30 minutes. I really appreciate how quickly he arrived and had Jack back to me. I cant thank you enough! Daniel

We made the agonizing decision to put our beloved rescue dog of 13 years down…read more We discovered Dr. Park's Mobile Vet Service on yelp that fulfilled our desire for home euthanasia services. Dr. Park's contact information provided a phone number where we can communicate via text, so I texted an initial inquiry on a Saturday afternoon, not expecting a prompt response. Within 30 minutes, Dr. Park responded. Thankfully, she was available for a Monday morning appointment. She provided links to all the pertinent information needed: pricing, process, and FAQs. Also provided were the necessary links to book the services. Dr. Park arrived at the scheduled appointment time and immediately sought to comfort our dog and our family. After reviewing the process with us again, she made sure to answer all our questions and only proceeded when we stated we were ready. She waited patiently while we said our final farewells before proceeding. The procedure went exactly as described, and Dr. Park provided much needed words of comfort once our beloved pup crossed over. She placed his body in a modest basket carrier, complete with flowers, and gave us the time we needed before taking him away. We couldn't have asked for more with the service Dr. Park provided. She exceeded our expectations to lay our dog to rest with the utmost dignity. We fully appreciate the service Dr. Park provided and highly recommend her services. She even sent us a sympathy card a few days after, a nice touch! Her pricing is transparent and reasonable. Thank you so much, Dr. Park!

Thank you Dr. Park for a peaceful transition to heaven for my dog, Squishy…read more Dr. Park had a very calming and friendly presence, which helped make the process very smooth. It was my first time going through a process like this and so there were so many things I was not familiar with but Dr. Park made it easy to understand and answered all the questions I had. She was easy to communicate with, professional, knowledgeable, and worked with my schedule. RIP Squishy. I will see you in heaven!

This place has been amazing for Oliver and Otis... They take care of them like their family and we…read morealways feel better knowing they were seen. They also were really sweet to my fiance when her older cat "Ces" crossed the rainbow bridge...

I'm extremely disappointed with how drastically the quality of care and customer service at this…read moreanimal clinic has declined. What used to feel like a place focused on helping animals now feels rushed, impersonal, and centered around pushing medication rather than providing thoughtful, compassionate solutions. Throughout my experience, there seemed to be very little effort to discuss alternative options or genuinely address the root of my dog's issues. Instead, the only solutions presented involved continuously prescribing more medication without much explanation or care for long-term wellbeing. What was even more frustrating was being charged a "service fee" that staff could not clearly explain when asked. If clients are expected to pay additional fees, there should at minimum be transparency and professionalism regarding what those charges are actually for. I understand veterinary medicine is difficult and clinics are busy, but compassion, communication, and honesty should still be basic standards of care. Unfortunately, this experience left me feeling unheard, overcharged, and far less confident in the clinic than I once was. Stay away from this place.

My wife and my dog recently died due a battle with cancer. We were referred to Golden State Pet…read moreCrematorium which is in Livermore, we live in Oakland. I wanted to shoutout the staffer who helped us, Kass, who was very friendly, responsive and respectful and answered all of our questions in a timely manner. There are some options when a pet passes. We scheduled our vet to help us with in-home euthanasia, and we made plans to bring our dog to Golden State. They had a room available to us to say goodbye, we even brought our other dog with us to say goodbye. The have a variety of package options (custom urns, etc.), we had our own plans in mind but Kass was not too pushy in trying to upsell options. When you dropoff a pet for cremation, they say they will turn that around in 7-10 business days, I think they did it in 6. It feels a little weird to review a pet crematorium, but we have another dog at the moment, and we'd consider using Golden State again.

We cannot thank Golden State's services enough for the care, compassion, and respect they showed us…read moreduring our pet's final journey. From the unexpected very first phone call the day before, they patiently walked me through the process while I was extremely emotional and overwhelmed. They were calm, kind, and never rushed us. The gentleman who met us at the hospital to transport our baby was thoughtful and respectful. We chose a private viewing and cremation, and while it was more expensive than other options, I wouldn't trade that experience for the world. When we arrived at the facility early the morning of, before the viewing or cremation, we brought breakfast as a small thank you for their compassion. They were genuinely surprised (said it's never been done before), which only spoke further to the selfless care they provide. We were given a private room set slightly away from the reception area, which provided much needed privacy. The room was simple but serene, with a couch, tissues, and a infant changing table style setup. Our baby had already been peacefully laid on the changing table with a small blanket, as if he was just sleeping. Being able to close the door, take our time, hold him, talk to him, cry, and say goodbye without interruption meant everything. They then carefully explained and showed us each step and allowed us to choose how involved we wanted to be, which we deeply appreciated. The whole process only took a few hours and our soul baby was rested in a nice temporary urn while we waited for our custom one. Our requested paw prints, nose prints, and hair clippings were also ready and prepped for us. This was our second time losing a fur baby, but our first experience with this company, and I truly cannot imagine handling such a loss any other way. Highly recommend.

We have used Kevin's services twice now and find him to be compassionate and competent. Based on…read morepreviuos experiences wit other providers, we chose to drop off our pet at his rural (Tracy) crematorium. We notice some choose to and wait for the service to be complete, or you may pick up later if you wish. Very pleased with all aspects of the experience.

When our beloved Judo crossed the rainbow bridge, Kevin made us feel more at ease. He was prompt in…read morecommunication and was accommodating when we had changes in the original date we were putting her down. We got to pick her up in her wooden box the following week after dropping her off. I highly recommend Blue Creek to anyone having to deal with the tough time of losing your furbaby.

We had a such a good experience with Dr. Nguyen and his team! We went in with a pretty serious…read moresituation with our senior dog. Dr. Nguyen performed a thorough exam and explained his findings without rushing. I especially appreciated that he didn't make us feel like we needed a bunch of expensive test. He made his suggestions and we came up with a treatment plan that would help Athena, but not burying me in cost. Definitely found our Vet!

I've been coming here for years for my mini schnauzer, Milo. The staff all treat him like he is…read moretheir family and I love that. Prices are always reasonable and it is clear that my Milo's care is a priority. Even after moving from the Concord area, this is still our go to!

I took my little loyal in because she had been sick. I called ahead so they were ready for me when…read moreI got there. We met with the tech, Veronica, and the doctor. They worked up an estimate that was quite large. The estimate had a low end and high end numbers. Veronica sat with me and explained each charge along with how and when it may apply. We played around with the numbers to help us fit it within an easier budget. Veronica was very thorough, patient and informative. My baby was sick so we had to do something. I left my pet with them to be treated while hospitalized. Unfortunately, I did not know exactly how sick she was. Within a matter of a short period, diagnostics came in with not so good news that left us with two options. Neither of which I was prepared for. After hearing the extent of my babies sickness, it was evident we needed to set her free. As painful as those words and that decision was, it had to be done. We drove back to that hospital to be with our baby. Sage has a special room just for the letting go process. Although we were not ready to say goodbye, we appreciated the quick return on labs and such, that gave us the answers needed to make the right decision for our girl. If you have been trying and struggling to piecemeal answers for your ill pet, I'd suggest going to this one stop shop. They have the doctors, staff, equipment and specialists on hand to get you the answers your pet and your family deserves. We love you Tabitha and miss you greatly. You were a very special, sweet, loving pup that contributed so much to everyone you met.

I am incredibly disappointed and disgusted by the lack of empathy and urgency at this location. I…read morebrought in 4 rescued kittens that had been accidentally trapped under a client's crawlspace for over 5 days without food or water. This was an absolute medical emergency. Instead of acting quickly, the receptionist was incredibly rude and told me to wait for a nurse just to decide "if they could stay or not." I ended up waiting for over 40 minutes. While I was waiting, three other clients walked in, and all of their animals were taken back to see a nurse immediately. When I questioned the staff about this, they claimed the other animals were emergencies. How are 4 starved and dehydrated kittens not considered an emergency? What makes this worse is that this place is supposed to work with local animal shelters, yet they couldn't care less about these rescue animals when it actually mattered. It felt like because these were rescues and I wasn't a standard high-paying client, they didn't want to bother helping them. A veterinary hospital should care about saving animal lives, regardless of where they came from. The lack of care, terrible communication, and rude behavior at the front desk are completely unacceptable. Avoid this place if you actually have a real emergency.

Quick response and handled our dog with care with when she was picked up. Definitely would…read morerecommend!!!

On 12/23/25, my beloved Halo passed. I called multiple places in regards to how they would take…read morecare of him. I don't know how to explain it but I didn't feel the connection with them to entrust them with Halo. Tony called from Peaceful Pets of The Bay Area and while speaking with him, he made me feel better and comforted. He came to pickup Halo that day . They took great care and love for my beloved Halo. I received text messages for pickup, delay, and drop off times. I really appreciated the card and the "footprint" they have given and left for me, both physically and mentally. Thank you all that were involved in his care at Peaceful Pets of The Bay Area.