This is overdue. I can't express how much this whole team helped me after my tiny fur baby passed away. I was scared to hand her over because I didn't trust that I'd actually get her ashes back (I fear some places lump all pet ashes together). I called all over the bay area and no one gave me enough confidence until I spoke to Dr. Ramos from P.E.R. She actually spent a lot of time hearing me out, then making calls to ensure all of my fears were just that- fears. I was treated with respect and kindness. When I brought my baby to the center I was given space and time with her to grieve before she was taken. This was much harder than expected so their set up and process was appreciated. The team was very communicative and helpful. When her ashes were returned to me a couple of weeks later, I was extremely touched that they felt moved by my baby's story and had kindly added little treasures that I will always cherish. I never expected to lose my beloved pet and I don't wish this on anyone, but having this team help get me through it was a gift. If you're reading this it means you're probably grieving your own loss. I'm so sorry. Have faith and confidence here. Thank you from the bottom of my heart, Dr. Ramos and Pets Eternal Rest team. read more

Pets Eternal Rest - My little warrior - Veterinarians Near Me - Walnut Creek, California

I don't usually write reviews about experiences this personal, but I felt compelled to share mine with Dr. Cheryl Ramos. I've been going through the most devastating time and experience of my life, and still am, after losing my fur baby and soulmate. During this heartbreaking time, Dr. Cheryl has shown an extraordinary level of compassion, honesty, and care. She communicated clearly, was patient with my questions, and treated my situation with sincerity and respect. What stood out most was her transparency and the gentle way she handled everything. Even in the middle of overwhelming grief, she provided reassurance and comfort through her professionalism and kindness. It's clear she truly understands the deep bond we have with our furry family members. I'm deeply grateful for the way she supported me during such an unbearable and emotional time. If I could give her 10 stars, I absolutely would. If you're looking for a veterinarian who genuinely cares and provides the type of end-of-life service she offers, I highly recommend Dr. Cheryl. read more

Unfortunately, we've had to make the call twice : ( But the experience was all heart. Thank you so much for helping us care and say goodbye to our pups. read more

I highly recommend Pets Eternal Rest. Dr. Cheryl Ramos is so wonderful, caring and tender. I recently had to euthanize my Jojo at 16 years of age. Cheryl came to my home and the entire session was very peaceful for my baby and for me. I cannot say enough wonderful words about Cheryl. read more

Pets Eternal Rest - Veterinarians Near Me - Walnut Creek, California

Very professional in the way they handled the process. I had mad comparisons before calling them and they were the cheapest of all that I had called read more

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Everything. This is the second pet Dr. Ramos helped us say goodbye to. She makes the process easier. Her work is amazing and we'll use her services for as long as we can. read more

She was the best. Very compassionate and caring, giving you time to process your emotions and she listens without rushing or being in a hurry for her next appointment. She comes completely prepared with everything she needs in a little bag. Totally discreet. VERY good, yet sad, experience. Highly recommended. read more

Doctor Ramos was incredible, caring, knowledgeable and punctual. She made every effort possible to make this as easy and painless for my family and pet. Ten stars read more

On September 9, we had to help send our dog Bruno over the rainbow bridge. I contacted Dr. Ramos because everyone raved about her on Next Door. Dr. Ramos was everything they said and more. As we all know, having to say goodbye to our beloved animal is the most gut-wrenching pain. Dr. Ramos made us feel comfortable by explaining everything she was doing and giving us time to grieve and spend time with Bruno afterwards. Dr. Ramos never rushed us and was so kind and comforting. The fact that we were able to do it at home, where Bruno was the most comfortable, helped to ease the pain of that day. Thank you, Dr. Ramos, for your compassion. read more

In January of 2021 we knew the time had come to say goodbye to our dear cat Maia. She was nearly 20 years old and we had adopted her as a six month old kitten. Dr. Cheryl was kind and compassionate when she came to our home on that last day. She helped all of us see Maia off quietly as I held her. We can't thank her enough for that experience. read more

Pets Eternal Rest - Maia on her last day. - Veterinarians Near Me - Walnut Creek, California

What a lovely way to help your beloved pet move on. Our hank was 14 years old and showing some definite signs of decline. We made the decision that his quality of life was nearing its end, but wanted him to have a gentle exit. Since getting in and out of the car had become tough for Hank. we decided to have Cheryl at Pets eternal rest come out to our place to help us say goodbye. Although having Cheryl come out to your house to put your animal to sleep, is it a decent amount more money than a traditional vet's office, it is 100% worth the additional cost. Not only were we allowed to say goodbye to him in a very calming way in his own bed, but our other dogs were allowed to be around and say goodbye as well. It felt like this made, their transition to a life without Hank less confusing. If you're looking very peaceful way to say goodbye to your baby, I would highly recommend taking this route. read more

Pets Eternal Rest - Hank - Veterinarians Near Me - Walnut Creek, California

Today I said goodbye to my beautiful dog Molly. Dr Ramos helped make the unbearable, bearable. Her compassion from the first phone call until today was so helpful. I highly recommend her when the heartbreaking decision needs to be made. read more

Pets Eternal Rest - Veterinarians Near Me - Walnut Creek, California

This last Wednesday morning Laurie and I oversaw the passing of our beloved Border Collie, George. Cheryl helped us through the process in a manner that was not only professional, but comfortable and kind-hearted... as I see noted by others. I can confirm this. Putting down a furry friend is very stressful, of course. George was about 15 and fast deteriorating with kidney disease. Laurie and I agonized over the decision but decided to let George go while he was mid-way thru decline rather than to allow him to suffer for months on end... or God Knows How Long. In any case, here is a picture of Georgy-Porgy when he was a happy maniac. Look at that snootch! We loved him very much. Thank you, Cheryl, for your help with this. It matters. read more

Pets Eternal Rest - Veterinarians Near Me - Walnut Creek, California

Sadly, we lost our 14.5 y/o Rudy shortly after Thanksgiving this year. This loss was especially painful, as he was the second of our senior pups to pass within the past 2 years. I had heard about Dr. Ramos after our first loss, and was so glad that we contacted her. It's so much easier to say goodbye in a place where your pet is comfortable and not afraid, and she was absolutely the best - very communicative and understanding. I don't think saying goodbye can ever be easy, but we did feel that Rudy passed comfortably and without fear, and she was so gentle and professional from the start to the moment she took him away. I really feel that she made this whole ordeal so much easier. As a side note, for those who may have financial concerns, I can say that the cost was less than going to the veterinary hospital. read more

Pets Eternal Rest - Veterinarians Near Me - Walnut Creek, California

Arriving at the decision to euthanize your pet is very difficult however, being able to partner with a professional like Dr. Ramos can make this challenging process as smooth as possible. I've personally worked with and vetted more than a dozen options in this field and Dr. Ramos and her team stand head and shoulders above the rest. I truly believe we all have a calling and Dr. Ramos is fulfilling this calling and we (and most importantly our pets) are better because of it. Thank you Dr. Ramos for delivering the best possible experience for Cookie. read more

Pets Eternal Rest - Veterinarians Near Me - Walnut Creek, California

Saying goodbye to our beloved dog, Mack, was one of the hardest things we've ever had to do, but Dr. Cheryl made an unbearable moment as peaceful and gentle as possible. From the moment she arrived at our home, she treated our pup with such kindness and dignity. She explained every step with warmth and compassion, giving us the time and space to say goodbye in our own way. Being at home meant he was comfortable, surrounded by love, in his favorite spot. We are so grateful for Dr. Cheryl's professionalism, empathy, and the grace she brought to this emotional experience. Thank you for helping us give him the peaceful passing he deserved. read more

I'm incredibly impressed with Dr. Ramos. We had scheduled an appointment to say goodbye to our beloved fur baby, and during such a heartbreaking time, Dr. Ramos showed us deep compassion and empathy. Communicating with her felt like talking to a trusted friend--she was warm, quick to respond, and genuinely caring. Although our pet passed away naturally before the scheduled appointment, Dr. Ramos remained supportive and kind throughout the entire process. Her communication and compassion made a very difficult time a little more bearable. We are so grateful for her. read more

Dr Ramos is a beautiful person who cares deeply, with compassion and empathy beyond what is typically seen today. You can rest assured that you made the right decision when she helps you say goodbye to your beloved pet. What a difference to have someone with such devotion to her craft and an integrity that is rarely matched. read more

I had to make the difficult decision to have Bonnie, my 15 y/o aussie transition across the rainbow bridge. Dr. Cheryl Ramos was so compassionate, understanding and walked us through what to expect at every stage. Bonnie transitioned while at home where she was comfortable and I think that's was a key part in her transition being so peaceful. Bonnie was curious as to why Dr Ramos was there. Dr Ramos was so focused on the event being about Bonnie and Bonnie's comfort. It was everything I could have asked for. Thank you Dr Ramos for your compassion and professionalism with such emotional events. read more

Pets Eternal Rest - Bonnie was diagnosed with cancer and on hospice. her transition over the rainbow bridge was so peaceful. - Veterinarians Near Me - Walnut Creek, California

If you're reading this then you have enough family stress on your mind if you go with Pets Eternal Rest it will be one less stress off your life compared to going to your vet. Dr. Cheryl was professional, kind, thoughtful of my pet's comfort, and also what I needed during this process. She does a great job of communicating what will happen so you aren't surprised by anything during the procedure. I fully recommend you take care of this sad moment in your life at home with Pets Rest. I don't give out a lot of 5 star reviews, but I do believe you'll be pleased with the quality of service you and your pet receive. read more

Cheryl was absolutely wonderful throughout the communication of the final days of my Chocolate Labrador (and deciding on timing), and her compassion and competence. I called around to three different vets who provide in-home euthanasia. Dr. Cheryl Ramos had the highest reviews AND the most competitive rate. Again, the communication and support as we struggled to make the inevitable decision was so supportive and helpful. And she was very in tuned with how we wanted the process to be for him, honoring him and our wishes. For such an awful life moment, Dr. Ramos it as good as they come. read more

Pets Eternal Rest - Veterinarians Near Me - Walnut Creek, California

When we were sure that our dog, Ginger, was ready to go, Dr. Ramos came to our house. She made Ginger comfortable and explained the whole process. My five year old granddaughter wanted to be part of the experience and Dr. Ramos did an amazing job of including my granddaughter and explaining everything for her. In the end, Dr. Ramos took Ginger to be cremated. Her lovely assistant, Lexi, later presented us with a beautiful wooden box with Ginger's name engraved on it. It meant the world to me that Ginger had a calm, quiet, easy transition with her family all around her. Dr. Ramos has a kind and gentle presence. She must be the best person in the world for this job. I am deeply grateful to her for how she handled every step. read more

When it is sadly that time for your loved one to part from your side on this earth, never in your heart but here on Earth, there is no better way than Dr. Cheryl at Pets Eternal Rest. The care you need during this time, the empathy, compassion, patience and understanding of the process is everything you could hope for and more. Thank you Dr. Cheryl for your special gift of being there for us, when we need you. ‍‍ read more

This vet is amazing. She is so personal and supportive. She has the ability to help you understand and accept this very difficult and life altering decision. I doubt there is anyone better. read more

Dr. Cheryl Ramos was amazing! She gave our family and our sweet kitty Tonks a compassionate and heart-felt good-bye. We appreciate how she explained each step of the process and gave us time to say good-bye and comfort our cat as she passed over. We will forever remember our beloved pet and the care Dr. Ramos has provided us. read more

I was so grateful that we could say goodbye to our sweet Abby in her own home. Cheryl was very calm, compassionate and supportive. She explained the process and told us what we could expect with each step. Abby was a very anxious and nervous dog but seemed very calm and peaceful and just went to sleep. Cheryl I can't thank you enough for making this very difficult time a little easier for us and Abby. read more

Pets Eternal Rest - Veterinarians Near Me - Walnut Creek, California

Dr. Ramos helped to make a very difficult and emotional situation as easy as possible. She was very sensitive to the situation and you can tell that she cared and loved animals too. She explained the entire process before it happened and while it was happening, and what to expect or what might happen. This was the best way to say your final farewell to your beloved animals. At home where they're comfortable. I will never go a different route in the future. I'm very thankful that Dr. Ramos was suggested to me. read more

Pets Eternal Rest - Eternally grateful - Veterinarians Near Me - Walnut Creek, California

It took me weeks to brace myself to let my beloved Maui go. He was 15 years old, had lost most of his hearing and smell, was nearly blind and had started getting dementia, wandering around aimlessly and getting stuck in corners. Still I couldn't bear to let him go. My husband who was also a veterinarian, passed seven years ago. He loved Maui and often had Maui on his lap when I drove us around. Maui was my link to my husband. I knew how difficult euthanasia is to a person who loves animals, because my husband dread that part of his job. Dr. Ramos is the most compassionate and thoughtful person I know. She truly cares about the animals, and their owners, as she ease their suffering and help them make their final journey. I now have Maui's ashes, returned to me in the most gentle and beautiful way possible, along with locks of his fur. Some day Maui will join my husband's and my final resting place. I'm at peace knowing my "Velcro" dog will always be with me. read more

Thank you to Dr. Ramos for assisting our family in transitioning our beloved 16-year-old cat, Sox. Cheryl was very compassionate and understanding. I highly recommend her services during one of the most difficult times in our family's journey. Her help allowed Sox to rest peacefully at home. read more

Dr. Cheryl Ramos was the best choice I could have made for my fur baby. You do not even have to call on the phone, she is very responsive through text and very understanding and flexible, which is great for those going through the emotional toll of grief. She was able to come out next-day after I noticed that my kitty had declined very quickly and was telling me she was ready. She was tender and kind and caring and respectful. She helped make the experience completely beautiful for me and my Mimer. Thank you so much Dr. Ramos, you are a literal angel in my eyes. read more

Pets Eternal Rest - Cat - Veterinarians Near Me - Walnut Creek, California

I had to euthanize one of my cats, Zoe. It was the first time I've had to do that. Dr. Cheryl was amazing! From her texts, to her phone call, to her visit she was always compassionate and caring. The day of the event Dr. Cheryl was so calm and reassuring and handled my cat with such tenderness. I felt like I was in a good place afterwards, and I know Zoe was in a better place. Thank you Dr. Cheryl! As a side note, I had Zoe cremated and I used some of her ashes in a tattoo so she will always be a part of me. read more

Dr Ramos made one of the hardest days we have ever experienced, bearable. From the time we contacted her, to the moment we lost our pup, and afterwards, she was compassionate, patient, unhurried, calm, understanding - I could go on and on. Thank you Dr Ramos for gently guiding us through the day that we dreaded the most, and for relieving our precious dog from pain and discomfort. We will always be grateful for you - thank you. read more

Pets Eternal Rest - Our sweet boy. - Veterinarians Near Me - Walnut Creek, California

Dr Cheryl came to our house to help us help our beloved 19-year-old dog crossover the Rainbow Bridge. From beginning to end she was kind loving and compassionate. Not just to our dog but also to us. She let me have time before and after my dogs passing to say goodbye to her. What set. Dr. Cheryl apart from other vets is the way greeted my dog with respect to let her know she was there and also to let her know she was here to help her. She gently told us what to expect and when my dog had passed she took my beloved with her in a little basket. I can't recommend her enough and I can't thank her enough as well. read more

Pets Eternal Rest - Dr. Cheryl lovingly saying hello to my dog to let her know she was there to help her. - Veterinarians Near Me - Walnut Creek, California

I would give Dr Ramos 10 stars if I could. I had one of the toughest week of my life , after setting the appointment to put my 15 year old dog down. I was filled with doubts, stress, sadness , guilt , basically all of the grieving emotions. When I met Dr Ramos I instantly felt at ease. Her professionalism, caring, and compassionate ways really made one of the hardest times a little easier. She helped me feel at peace with my decision and I believe my dog and my kids needed that. I was calm so my kids were also calm and was able to be there as well for our dog's last breath. Today I picked up his ashes and more sadness came, but I felt comfort knowing Dr Ramos and her team took great care of him. I'm so grateful for this experience with Dr Ramos and I would 1000 % recommend her to anyone. Namaste read more

I used Dr. Cheryl Ramos at the very sad end of my beloved dog's life. In most ways Dr. Cheryl Ramos was excellent. As others have noted, she is very compassionate, gentle, patient, and kind. She was willing to answer all my questions and I never felt rushed. But the reason for the missing fifth star is that I found some of our exchanges about logistics a little frustrating (in days before the appointment and while at my home to put my dog down). And she did not seem to be clear as to who my dog belonged to when she was explaining the euthanasia process (at times turning her back to me, the pet guardian, to explain it a friend who was at my home only to support me). I know she meant no harm, but still it made the experience extra stressful for me. For those reasons, I am not sure I would hire her again. read more

In a terrible time when we had to make a terrible decision there was only compassion and care. She even donated to a shelter in our cats name. read more

I didn't use her services. But I'm sure she would have done a great job based on our interaction over text. She was really quick to respond to my questions and concerns but I needed her that day but unfortunately she did not have any availability. read more

I have used Pets Eternal Rest twice. I drove from the east bay to the peninsula which was worth my time as they offered a witness service. This was the right choice for our family. I returned because the staff is very caring and patient. They tried very hard to accommodate my last pets' passing with their schedule. I also found their prices to be very reasonable. read more

If you love your pets, this day is always the toughest. Having been through it so many times before, we decided to try having someone come to the home. For us, it made a big difference. From having to make that drive to taking your pet out of it's comfort zone at the end of its life are all heavy burdens. Not to mention, it's not easy to get an appt at your vet with little notice and none of us can really forecast that day with precision. I know I have trouble with it. Dr. Cheryl was great, quick to respond, professional and efficient. We've used her twice and recommend her services. It'll never be a good day but you can make it the best it can be. read more

Dr. Cheryl made the process of letting our beloved cat Drexel go peacefully and compassionately. As much as my heart aches over the loss, it was a comfort to have someone as wonderful as Dr. Cheryl be there for us and our cat. read more