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    SAGE Veterinary Centers - Concord

    3.6 (733 reviews)
    Open • Open 24 hours

    Services - SAGE Veterinary Centers - Concord

    Pet physical or wellness exam

    Pet vaccinations

    Emergency pet hospital

    SAGE Veterinary Centers - Concord Photos

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    Nice, clean waiting room. Very big compared to other animal hospitals I've been to.
    Dennis R.

    My dog had to be seen fairly urgently on a recent Saturday. There were no appointments available at our regular vet, so we drove 30 min over to SAGE. This was about 11:00 am, and luckily there was only one other person waiting. We were seen promptly, and I feel like everyone we dealt with was helpful and professional, from the receptionist, to the vet tech, and to the doctor. The doctor came up with a plan and explained everything thoroughly. My dog needed a minor procedure, and we were told he would be ready to be picked up in a few hours. My dog was ready in 2 hours, and we were given prescriptions and thorough discharge instructions. The price was fair, and luckily we have pet insurance, so we should get a reimbursement. As a registered nurse myself, this felt like a familiar setting, and I was very impressed with the care my dog received!

    My Diamond girl, the best Dogue de Bordeaux

    Today was our worst day. The staff at SAGE helped us through it, face the illness that presented itself rapidly, and educated us with information needed to be able to make a hard decision- with compassion and professionalism. Long sentence, I know. But truly. They were great with our Diamond girl, as we learned she likely had a hemangiosarcoma, definitely had a pericardial effusion, and was struggling. Our beautiful girl was treated with so much compassion, for which we are grateful on this horrible day.

    Ruby
    Diana R.

    I'm going to start by saying, Dr Jack (Jack Meagher) saved our cat, Ruby's, life. Ruby came into the ER after being diagnosed at another emergency vets office. It was touch and go for a few days, but Dr Jack thought outside of the box and figured out what was really going on with Ruby and saved her. His entire team was so friendly and took super good care of our baby. After seeing how kind they were, and babied our Ruby, I trust them 100% with Rubys care. The cardiologist (Dr Lori Siemens) who we also saw was just as kind and gave us all the information, plus some, that we needed. We will be seeing Dr Siemens again in the near future and since Ruby will need to be seen by a cardiologist for the rest of her life I'm glad it's her.

    Isaiah G.

    My cat was sick and this and vca were the only place open. I called on a Sunday around 11am there was no wait and they said to go over. This place is more like an emergency room for animals. The place is huge with a ton of parking. It does feel like an emergency room. I was the only one there so I was checked in. My cat had a fever and was not eating. They got me right into a room within 10 minutes. They said everything seem okay but that they had to do X-rays and probably give antibiotics because of the fever. I had a pet die in the past so I think i just agreed to the price $1,960 for a fever! I had to leave her there for a few hours then they called me to pick her up. They just gave antibiotics said her heart looked inlarged. They gave me cat food and some medicine to put on her ear to make her hungry. They reimbursed me $50. So total was $1,900 for a fever. I personally think the price was outrageous. The care and place was nice but the price is too high!

    4 kittens , trapped under a home for more than five days
    Eduardo S.

    I am incredibly disappointed and disgusted by the lack of empathy and urgency at this location. I brought in 4 rescued kittens that had been accidentally trapped under a client's crawlspace for over 5 days without food or water. This was an absolute medical emergency. Instead of acting quickly, the receptionist was incredibly rude and told me to wait for a nurse just to decide "if they could stay or not." I ended up waiting for over 40 minutes. While I was waiting, three other clients walked in, and all of their animals were taken back to see a nurse immediately. When I questioned the staff about this, they claimed the other animals were emergencies. How are 4 starved and dehydrated kittens not considered an emergency? What makes this worse is that this place is supposed to work with local animal shelters, yet they couldn't care less about these rescue animals when it actually mattered. It felt like because these were rescues and I wasn't a standard high-paying client, they didn't want to bother helping them. A veterinary hospital should care about saving animal lives, regardless of where they came from. The lack of care, terrible communication, and rude behavior at the front desk are completely unacceptable. Avoid this place if you actually have a real emergency.

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    We saw Dr Tomo Wiggins for some pretty serious eye issues. He and his team and fantastic.

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    Page 1 of 19

    Ask the Community - SAGE Veterinary Centers - Concord

    Any feedback on their canine cardiologist?

    Hi Paola! Thanks for asking about our cardiologists! Dr. Sara Johns and Dr. Lori Siemens are both wonderful, providing us 5 day per week cardiology. We've been receiving lots of positive reviews on both doctors.

    How are the canine oncologist?

    I believe the only oncologist is in Campbell. I had to take my dog to UC Davis. SAGE is really… 

    View All 4 Questions

    Review Highlights - SAGE Veterinary Centers - Concord

    “Groff let us stay as long as we needed and gave us all our options not wanting to push us into anything.”

    Mentioned in 21 reviews

    Read more highlights

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (188 reviews)

    Lacy, our Labrador was able to get a chocolate cake that was cooling on the counter. Thankfully, we…read morenoticed almost right away. We knew about VEG and called, let them know we were coming in. After we arrived the Dr accessed and then emailed an estimated cost to which you agree to and pay electronically. Melissa A. was Lacy's nurse/tech, I don't know her title exactly but she was AWESOME with Lacy ( and me, lol ). First she administered drops in her eyes to make her vomit. After it works then they reverse it with a shot. Then they rehydrated her via IV. Followed by charcoal mixed with baby food to absorb anything left. Lacy stayed with us the entire time, it seemed like most pets stayed with their person. During our close to 2 hours there I witnessed a ton of tug on your heartstrings stuff. I watched them treat a lot of dogs for different things, someone brought in their snake. Everyone working there was calm and gentle with the pets and the people. Emergency vet isn't cheap but I am so grateful to them. Lacy is feeling fine now. We have now nicknamed that cake our 1000 dollar cake;) If your pet needs them I highly recommend!

    This is a difficult review to write because we ultimately lost our dog, but the staff at VEG did…read moreeverything they could to make it a compassionate experience. We brought in our Pomeranian because he was experiencing significant pain. I was expecting the visit to go like other visits I had before at other vet emergency hospitals, where they whisk your pet away and you spend all of your time waiting and wondering what is happening. Instead, we were escorted to a nice padded bench (that he promptly shed all over, sorry if you are still finding fur there) and most of the examinations and work was done there. The staff was so kind and friendly, coming over to check on us and give him pats and so much love. There was another emergency surgery happening when we arrived, so they were giving us constant updates to make sure we knew what was going on. When I spoke to the vet, she was kind and gave specific recommendations (rather than a past emergency vet experience where they just gave us options and expected us to know what to do). Unfortunately, it became clear that our Pomeranian was not doing well, as he started displaying severe neurological symptoms and declined rapidly despite the treatment for his pain and a UTI. The vet ultimately suspected a brain tumor based on his behavior, and was very upfront and clear with us about his chances. Although it was devastating, we really appreciated how honest they were. We made the difficult decision to put him down (he had declined so quickly he probably would not have lasted the night), and everyone was so kind during the process. They gave us time to be with him and were so kind and sympathetic during the process. Although I am still heartbroken at losing our dog, the fact that we were able to spend so much of his last day actually being with him was something we really treasured, especially since the loss was so unexpected.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (689 reviews)

    Thank you to the wonderful staff at VEG for your care of Scout today. Staff were incredibly…read moreresponsive, attentive and caring, there was no wait time and they immediately put me at ease. I'm very grateful that they were able to see us so quickly. No body wants to have to visit the emergency vet but VEG just became my go to for care in an emergency. Thank you!

    Five enthusiastic, tail-wagging, floppy-ear-saving stars for VEG San Ramon!…read more When things get hairy with your pets, and I'm not talking about the fur, I'm talking about those unexpected panic moments that send you racing to an emergency vet, you want expertise, compassion, and honesty. After our recent experience with VEG San Ramon, I can confidently say they exceeded every expectation. A few nights ago, my dog developed an aural hematoma on his ear. While a floppy ear might not be a big deal for some dogs, mine is a working dog, and preserving his physical condition is important for the job he does. Knowing we needed emergency care, I immediately tracked down Dr. Brittany, a veterinarian I had worked with before and trusted completely. There is a reason I sought her out. Dr. Brittany combines the bedside manner of an angel with the skill and confidence of an exceptional emergency veterinarian. She listens, truly listens, not just to the symptoms but to the owner and the individual needs of the dog. For those of us in the working dog world, finding a veterinarian who understands the unique challenges and safety considerations of these dogs is incredibly rare. One of the things I love about VEG is their open-concept hospital. We were able to stay with our dog, watch the procedure, monitor his condition, and actively participate in decisions. As a teaching hospital, Dr. Brittany asked if a student could perform the procedure under her supervision. Normally, I would have hesitated, but her confidence and willingness to remain involved every step of the way gave me complete peace of mind. The results were outstanding. At one point, I had concerns about making an additional adjustment during the procedure. Instead of dismissing them, the team had a collaborative discussion with me, and together we agreed on the best path forward. That level of partnership and respect is priceless. I also want to recognize the nursing staff. Every technician and team member was kind, professional, and welcoming. They treated both us and our dog with incredible care and compassion. The hospital was spotless, organized, and genuinely felt like a place where everyone worked together for the best outcome. And now, let's talk about everyone's favorite emergency-room topic: the bill. Emergency veterinary care is never cheap. If your dog hasn't figured out how to file insurance claims or start contributing to the household budget, you're paying for it yourself. That said, VEG was transparent, fair, and upfront about costs. They offered options, discussed treatment plans thoroughly, and made sure there were no surprises. As a working dog handler, Dr. Brittany will always be our first call in an emergency. But more importantly, this experience reinforced our trust in VEG as a whole. The care is collaborative, the communication is exceptional, and the focus is always on what's best for the patient. To Dr. Brittany, the students, the nurses, and the entire VEG San Ramon team: thank you. You didn't just treat a hematoma. You cared for a dog who means the world to his family, and that kindness, skill, and compassion will never be forgotten. 100% recommended for any emergency veterinary need.

    VEG ER for Pets - VEG veterinarians in surgery

    VEG ER for Pets

    (142 reviews)

    I was super terrified and upset when I came in. I was concerned my cat (who is complex due to…read morehaving a P.U. in the past) was having a stress blockage and I could not afford a catheterization. The veterinarians and techs at this VEG are the kindest, most considerate staff I have ever dealt with. They addressed all my concerns and made sure my cat and I were comfortable the entire time despite how busy they were. They went through all the options and worked with me to save me from huge medical expenses, and in the end were able to resolve the issue. Special mention for Dr. Mcmurtry, who was incredibly sweet, caring, attentive and overall great at her job. I wish I remembered the names of others who helped me as well, because everyone was phenomenal.

    I was totally upset and worked up when I called VEG ER, but…read morethe gentleman on the phone was incredibly kind and calm. When I walked in, I was impressed by how clean and organized the building was. The open concept floor was not what I was expecting but it was really awesome being with my dog every step of the way. The gentleman that helped us offered a bed for my dog to lay on, which was good because we waited like 5 hours. They offer snacks, drinks, as well as blankets for humans because it gets quite cold in there. Everyone there was kind and friendly. You could really tell they were dedicated to their job and providing the best experience for their patients. My princess loved being able to watch everyone walk around her and was completely content. The doctor even sat with her when we were finally seen so she wouldn't have to be moved. :) All the staff talked to her like a baby whenever they addressed her which made me happy too. Really shows they love animals. Paid about $660 to find out she didn't have a lot of poop in her, but the peace of mind was worth it. Getting to see how they take x-rays was cool too, even if my poor baby had to be manhandled hehe. The bill was much cheaper than I expected, which was nice. It was for the initial exam and the x-rays. Would highly recommend coming here for a transparent, wonderful experience!

    VCA Encina Veterinary Medical Center

    VCA Encina Veterinary Medical Center

    (584 reviews)

    Our Dog Peanut got very sick and needed to see an Internal medicine specialist. We had the best…read moreexperience with VCA Encina, Dr Nurre and his team. They reviewed Peanuts X-rays, promptly got us an appointment and talked us through all of the treatment options. They made sure not to do any extra procedures and treated our dog as if he was their own pet. We had to see them over a period of almost 4 moths and during that time all of our experiences were excellent.

    We had an incredibly challenging weekend. Our sweet boy Gustaaf, potentially ingested an unknown…read morequantity of mothballs after getting into the trash where we had discarded them. We had no idea how many, or if he had eaten any at all. In a panic, we searched for a nearby emergency veterinary clinic and found one that took Goose in right away. They had us contact poison control right away, who helped us determine what kind of moth balls it was, and therefore worked with the vet for treatment. They kept him overnight and into the next day as a precaution. I was a complete mess, dreading the thought of losing him this way. At 12 years old, I know I will face that day eventually, but not like this--due to our own dumb oversight. I'm still sick to my stomach over this crazy situation. We were fortunate to have an exceptionally kind and knowledgeable young veterinarian, Dr. Heeg. It felt like fate brought us to her. Thank you God!!! I'm immensely grateful to the entire staff, not to mention our gratitude to Dr. Walters, who took care of him overnight. This clinic has secured my loyalty for life! Thank you so much, Dr. Heeg! . We are officially adopting you and the clinic!

    Lone Tree Veterinary Hospital & Urgent Care

    Lone Tree Veterinary Hospital & Urgent Care

    (258 reviews)

    We had a wonderful experience at this veterinary clinic. The entire team was welcoming, patient,…read moreand genuinely caring from the moment we walked in. They took the time to thoroughly examine our new puppy, answered all of our questions without making us feel rushed, and explained everything clearly. It was obvious that they truly care about the health and well-being of their patients.

    Lone Tree has been incredibly helpful for the most part for my cat who presented with a fever and…read morestopped eating over the weekend, I've gone in three times since then and he's starting to respond to treatments and medications. I had called ahead and they were able to make an appointment for him right away to save the extra cost of an emergency walk in, my cat was seen immediately and I was able to be in the exam room with him, the staff were knowledgeable and kind and took great care of my fur baby my first visit. It wasn't busy there at all, I returned to pick up additional medications for him and again it was easy in an out, not terribly busy. They lost some starts only due to a particular tech that cared for him during his in patient stay yesterday to receive IV fluids and (I thought) tube feeding and anesthesia. HE DID NOT RECEIVE THE TUBE FEEDING OR ANESTHESIA. I discovered this on picking him up at closing time, he was also soiled with diarrhea that was already dried into his fur at time of pick up, I had called to check on him and was waiting at the clinic an hour before pickup and the diarrhea was only mentioned as she brought him out. The techs name is Andrea who was so neglectful, I was deeply concerned by her demeanor upon meeting her but didn't think much of it, she had just begun her shift and seemed more concerned with eating a yogurt and then going outside to take a break within an hour of her shift beginning than the care of my cat. She wasn't informed about his case when I had questions about his condition and care plan and didn't seem to much care about him aside from whether she had maybe seen him before and if she would recognize him. More importantly she was the tech I was communicating with regarding my cats care and was the one I told directly that I would like to go ahead with the feeding tube and anesthesia. I was charged and extra $575 for these things(returned in credit on his account when I realized this hadn't happened) she had said only "no one told me he was getting that" but I was the one who told her to her face i witnessed her passing this along to the receptionist who added the charges to the payment and then the tech, Andrea, immediately went outside to her car for a ten minute break. Maybe she forgot but that is unacceptable. I was very disappointed he didn't receive the feeding tube, and also very disappointed he was returned to me COVERED IN DIARRHEA he had clearly been sitting in for hours, I was also disappointed that even if they weren't going to clean it they couldn't have given me a heads up about that so I could buy pet shampoo or wipes before pick up given all the time I spent waiting at the vet and the calls to check on him there was plenty opportunity to inform me of this. Nevermind it is poor practice for a clinic to allow a cat to sit in their mess for hours this can cause infection and additional distress. As I understand it it is common practice for a vet to clean an animal that has made a mess in their care before returning them to their owner. I will be speaking with management about this particular vet tech, I had called to talk with them but was told they are traveling and will get back to me... otherwise the care was great and affordable from Lone Tree, however I am left feeling very concerned about the incompetence and general disregard from vet tech Andrea.

    Veterinary Emergency Group - VEG veterinarians in surgery

    Veterinary Emergency Group

    (239 reviews)

    North Valley

    I am so incredibly grateful for this emergency vet and everyone who helped my dog. I came in during…read morea very stressful and scary situation, and the staff were so kind, compassionate, and understanding. The vet took the time to treat my dog, make sure she was okay, and even sent us home with the medications she needed.. I truly cannot express how much that kindness meant to me as I'm going through a rough time When you're worried about your fur baby, having a vet who genuinely cares and goes above and beyond makes such a difference. The vet was absolutely wonderful, and I am so thankful for the compassion and care they showed us. Thank you so much for helping my baby when we needed it most. I will never forget your kindness.

    So I called asking if they worked with birds, specifically chickens. The woman on the phone told…read moreus yes, so we drove down. Our silky had been acting funny the last few days, but when we got here the vet couldn't really diagnose what was going on other than she thought it was some kind of infection. She offered to put liquids in her, but they had no injectable antibiotics for chickens. I kind of feel like the receptionist overstated what they were capable of. We've been sitting in this room over an hour waiting on the fluids. We've been here almost 2 hours in total. Over $350 for what amounts to a 5 minute exam, no bird medicine, and languishing in a waiting room. I am upset. I understand if there are other animals with serious issues, but it feels like once we paid, they could take their time. Wrapping this review up in the context of a few days later, and seeing our regular vet, the vets on staff didn't seem to know what to do with our bird. She couldn't show us how to give her a pill, or tube feed, nothing. Our regular vet did that a few days later. I'm grateful they did some triage that at least got her to where we were able to take her to our regular vet.

    Pet Emergency & Specialty Center of Marin - Before she was completely  blind

    Pet Emergency & Specialty Center of Marin

    (625 reviews)

    My dog was referred here due to their ophthalmology department. I drove from the east bay and am…read moreglad I did. 100% better run than pets referral in Berkeley. This will be my go to ER and ophthalmology. --I brought in my dog to the ER. My dog was seen by Dr. Pompeani in the ER. Unsure which eye specialist also treated him. In the ER, Experiences will vary. It's normal. Mine was great.

    IF YOU HAVE AN EMERGENCY, GO HERE!!!!…read more I hardly write reviews, let alone one this long, but after everything that happened, I feel like I owe it to this team. My cat, Theodore, suffered a rectal prolapse on a Sunday. It was one of the most terrifying experiences I've ever been through. He was in excruciating pain, vomiting, having diarrhea, yelping, and literally had tissue protruding from his body. I genuinely thought I was going to lose him. Before finding Pet Emergency & Specialty Center of Marin, I called well over ten emergency veterinary hospitals throughout Marin and San Francisco. Every single one either had wait times ranging from hours to over ten hours, couldn't perform surgery for days, or simply didn't have the staff to take another emergency. I was driving from place to place and calling anyone I could think of while watching Theodore continue to suffer. By that point, I felt completely helpless. Pet Emergency & Specialty Center of Marin was the only hospital that could take him almost immediately. Within minutes of arriving, he was being evaluated and prepared for surgery. After spending hours hearing "no," finally hearing someone say they could help was something I'll never forget. What impressed me even more was the quality of care. Every single person I interacted with -- from the reception staff, to the nurses, to the discharge team, to the veterinarian -- was compassionate, patient, knowledgeable, and incredibly communicative. They never made me feel like I was asking too many questions, and they took the time to explain every step of Theodore's care. Theodore had been dealing with a complicated medical situation for months that involved a lot of uncertainty. Their team quickly helped me understand what was happening and what needed to happen next. For the first time in months, I finally felt like I had answers and that Theodore was in the right hands. One thing that really stood out to me was that the care didn't stop when we walked out the door. The follow-up from the doctor and staff has been incredible. Recovering from an emergency like this is overwhelming, but they continued to answer my questions, check in, and make sure Theodore was doing well. I'm happy to say that he's recovering very well, and I'm beyond grateful for everything they've done for both of us. I genuinely cannot thank this team enough. They were there when no one else could be, and I'll never forget that. If your pet is having an emergency, I cannot recommend Pet Emergency & Specialty Center of Marin highly enough. I truly don't know what would have happened if they hadn't been there. The only thing I wish is that they offered primary veterinary care, because after this experience I would enroll Theodore there in a heartbeat. Thank you to everyone at Pet Emergency & Specialty Center of Marin for taking such incredible care of my little boy. I'll always be grateful.

    SAGE Veterinary Centers - Concord - vet - Updated October 2026

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