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    Veterinary Emergency Group

    4.5 (219 reviews)
    Open Open 24 hours

    Services - Veterinary Emergency Group

    Emergency pet hospital

    Veterinary Emergency Group Photos

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    Front of the Veterinary Emergency Group
    Diane W.

    Early this evening, we found a squirrel nest that had fallen from our palm tree in our backyard. We found two babies that also fell with the nest. One baby didn't make it. The other was still alive. The mom was not around, and I wanted to do what I could to save this baby. I was able to grab it and take it inside. I wrapped it in a kitchen towel and got our electric heating pad to help keep it warm. I called the Peninsula Humane Society, but they were closed. They do partner with the Veterinary Emergency Group in San Jose, which is open 24 hours. I called them and explained that I had a baby squirrel that fell from our palm. They said I could bring in the baby squirrel, and they will care for it until they are able to transport it to the Peninsula Humane Society & SPCA in the South Bay. I got the baby ready for transport. Since the hospital is about 30 minutes away, I had to find a way to keep it warm. The animal hospital recommended using a sock filled with rice and then microwaving it until it's warm. I followed their instructions, and it worked perfectly. I placed the warm rice-filled sock in a small box, put a small towel over it, and then placed the towel-wrapped baby on top of that. My husband drove us to the hospital. When we got there, I explained the situation to the staff. They had me fill out a form for my information and how I found this baby animal. They were very helpful and said they will take good care of the baby. I was so relieved that we were able to bring the baby squirrel here, where it will get the proper care it needs.

    Waiting for her to throw up.
    Dayna Z.

    It's never a good thing when you have to take one of your fur babies to a vet ER. Unfortunately my puppy ate a grape & I went into full panic mode. This place was the closest to my house, so I rushed here. From the front desk to triage to when the doctor finally spoke to me, everyone made me feel a little more calm. This is an emergency clinic, so they will go by which patient is more of an emergency & if your case isn't, then you may have to wait. They saw Paddy & did treatment right away. Induced vomiting, blood work, & fluids. We were here for only a few hours due to waiting for blood work results, but overall a good experience. The techs were all so great with my baby. Definitely recommend this place.

    My beautiful sweet BoyBoy
    Karen S.

    Today, I lost my dearest honey boy, fancy pants, BoyBoy due to congestive heart failure. The entire staff at VEG was very caring, supportive and understanding. Dr. Cook did everything she could to alleviate my BoyBoy's pain and suffering. She was so understanding and patient with me and helped him transition the best possible way from our world to the next realm - whatever it may be. Thank you Dr. Cook, Tessa and the nurses who were by my BoyBoy's side with me in his journey.

    Charcoal - myself administering
    Miranda J.

    For the sake of your pet... please take them elsewhere. We usually go to SAGE but VEG was closer. & I never want to "talk ill" of a bet clinic.l However, I've never in all my years working for veterinarians, and even as a client of pets who've seen many clinics in their life as they are over 14 years old-- I've never seen the extreme disregard for professionalism and quality of care as I witnessed when I brought my dog in. I'll start by saying, I was not the only client who saw this. I witnessed an owner trying to advocate for his dog who unfortunately passed not shortly after. RIP sweet pup! It was a busy night but I called ahead. I explained my dogs symptoms, SLUDGE symptoms. Once we arrived (6:00-6:30pm) we sat in the middle of the flow until passed midnight.. as my dog declined in their care. She was passing before my eyes. I wish I was told they were busy, I wish I would have known what I know now. At this point all we knew was that she ingested something. It was either 1. mushrooms or 2. Pesticides from the gardener. But my poor dog sat on their floor.. vomitting, unable to walk or lift her head out of her own drool or vomit.. started spewing bloody diarrhea. While the doctor keeps telling me we have to identify this mushroom. "I can't treat her if I don't know what for" were her exact words. I worked with poison control for a few hours and FINALLY identified it. This is somewhere around 10:00-11:00pm. After no immediate action for her treatment, I questioned the doctor if I needed to take her elsewhere because she was dying. It was heartbreaking to see her that way.. the smell was something I may never forget. She said they were finally starting treatment. We went back and forth because she was explaining liver enzymes which is yes very educational but per herself and poison control- her liver was not the concern. Her heart was. So with that information I wanted the clear picture of her treatment since we've waited hours for her to only worsen and I became more frustrated / direct with my questions. She explained that the treatment remains the same. So EKG, fluids, and monitoring with anti nausea meds.. So I was confused and confirmed with the doctor that identifying the mushroom did not change the treatment? She confirmed thats correct. However, poison control recommended a specific medication (that was added to the treatment but never administered) that would counter act the mushroom itself.. Atropine was what she needed. I finally was given the estimate as she advised it would be texted to me and I approved it immediately. I was not informed a following message for the payment would be sent. I actually overheard an employee talking to another employee "Bella's owners haven't paid". Which baffled me because i was ready to spend whatever cost to get my baby taken care of. I was just busy holding her out up so she didn't choke on her own drool or vomit.. and using towel after towel to clean her and the surrounding area up. :( Instead of just advising me that payment was needed, I overheard it from an employee talking among themselves. We immediately got on to pay of course but simple communication could have helped. Though, this did not impact the quality of treatment or the urgency like you would think. My partner put on her EKG and I had to ask for the charcoal to administer myself. They said she needed to be more alert.. but no efforts were being made to try to stabilize her more.. attaching why photos I did take which wasn't many. After staying with my dog the entire night and little improvement from the fluids. She was now drinking again and interested in food at around 6am. Right before discharge, I let them know that she was still dripping bloody diarrhea (because she lost control of her bowels hours ago). They said "that's fine and normal." Not even an hour after discharge she started showing all the same signs. We took her to SAGE where they were concerned with her current state. Started to not be coherent again and losing control of her bowels again. So we admitted her right then and there. It was hard because we just spent so much money at VEG for us to do the same thing with another clinic. I'm glad I did though because she received fluids, ekg again; but also finally got administered Atropine. I was told more than once that "she is an old dog" throughout our time there.. Regardless of age, I brought her there with trust that they would help. Always always advocate for your pet and honestly, if you can, take your pet elsewhere. Anywhere else. (Some of the techs were kind but unfortunately kindness was not enough during this situation but I do appreciate their attempt).

    They gave Brownie litter box while we waited!
    Vanessa H.

    I had no expectations when I was referred to VEG by my regular vet during an urgent visit today because all of our emergency vet visits in the South Bay had been terrible. The moment I stepped in, I immediately knew it was different. My cat had an accident on the way there so I went in first to ask for some gloves as I am used to him throwing up in the carrier and had all the cleaning supplies. The receptionist, Marisa, offered to help clean up & throw away the trash and even gave me a towel. I said no because I thought they were going to charge me cleaning fees like all the other vets do, and they didn't. Once we went in, we were welcome into the open area, which I really liked. I can see what everyone was doing and how the staff treated each other. They were joking around and helping each other out; it really showed me that they actually liked working there, and that makes a big difference in the veterinary industry. It was Dr. Lin who came to understand the situation and let me know there might be a little wait. Marisa then took my information while the vet tech, Ryan, assessed my cat. He was sweet with my cat. The whole process was calm and kind, and I was even offered beverage while we waited. Then Dr. Wickham came to be our assigned doctor. She sat on the floor and patiently let me walk through the whole situation. She prepared a room for us so my cat could try to use the litter box. The only thing I would say is the room wasn't the cleanest and had stains & hair on the couch and the counter, but I could only imagine how chaotic it gets and my positive experience there was enough to make up for it. Not too long after, Dr. Wickham performed ultrasound and walked me through potential solutions. She was attentive to the medical records I provided, and the important thing was she did NOT push me to get unnecessary work done. She was honest and transparent on what we should do as she prepared the estimate. She first suggested a couple things but after some thoughts, she even told us to not do it yet. I hate it when veterinarians suggest 100 things that are obviously unnecessary and can't tell me why I need it. Lastly, I am surprised to see they included the ultrasound in the visit flat rate and not as a separate item. They also extracted a urine sample from my cat and did charge me all the annoying disposable fees etc. It's always stressful when you bring your pets to emergency, but VEG truly made me feel like we were welcome and were safe to be treated. I will 100% recommend this place to everyone I know who has a pet.

    Rose L.

    We came here in March for rapid breathing and the techs found out that our baby boy had HCM and drew fluid out of his lungs and pericardium, a condition common with Persians and maine coons, our Killua was both. They referred us to Apex Vet, a cardiology specialized clinic operated and opened by Dr. Block. We saw Dr. Block for two months afterwards and received amazing care, until our boy cut his tongue this Wednesday whilst rummaging through trash. Unfortunately the clopidogrel, the blood thinner that was administered alongside the stress proved to be very deadly. Thus he was rushed to the emergency which gave him anti nausea and pain controller. He was unable to swallow his torsemide and pimobedan which stopped his fluid build up from happening, and on Saturday at 3am, my siblings took him here, where he was given tests, and his condition was unsalvageable. They made a difficult decision to euthanize him and he fell asleep peacefully with the help of the vet. Thank you VEG, for helping with the cremation process, urn process, and euthanasia. It has been a painful day and a half to say the least, but we are incredibly grateful for your love and care.

    Daniel D.

    Incredible staff and open all hours. They helped our guinea pig pass on. She passed before the euthanasia and they returned the cost of it. Professional, great customer service, and consoling thoughts. The memorium booklet is a nice touch in the waiting room.

    Vy Vi Liv Kan T.

    Thank you for the compassionate care to my lovely Boba. Especially Dr. Werder, Lee and assistant Hailey, Evan, Tana. Please become veterinarians, you guys are amazing.

    Nancie D.

    Dear VEG Team, This was our second visit to VEG, and once again, we had an outstanding experience. My dog, Charlie, injured his paw, and Dr. Tiffany Lee has cared for him on both visits. She is amazing and along with the entire staff, has been incredibly dedicated, knowledgeable, and compassionate--I truly appreciate everything you do! I also want to give a special shoutout to Rob, the tech who assisted us. He was fantastic and so kind to Charlie, making the visit much less stressful for both of us. One thing I truly appreciate about VEG is the transparency and fairness in pricing. While emergency care can be costly depending on the situation, I have always felt that the charges were reasonable and necessary--no unnecessary tests or inflated costs. Unlike traditional vet practices, I love that VEG has an open floor plan, allowing us to stay with our pets the entire time rather than waiting anxiously while they're taken elsewhere. That level of trust and care makes a huge difference. If anyone is in need of emergency care for their pet, I highly recommend VEG over other options. Charlie was in the best hands, and I am so grateful for the care and attention he received. Thank you again for everything!

    Monique G.

    VEG Staff and Dr.Callay were exceptional during a difficult and emotional time for my senior rabbit's care. All were gentle and understanding and caring the throughout the visit. Dr. Callay was very thorough and gave his honest opinions. He was knowledgeable and trustworthy with my Ninja's care. She is alive because of him. Thanks all for your loving care.

    To Dr. huizar and the team, thank you so much for your kindness and dedication in helping Lucy through a successful surgery and saving my girl's life. I'm truly grateful. Lucy is recovering very well now and I can't thank you enough for your care and compassion.

    Pickles is not feeling good

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    Thank you for being so kind and caring. I really trust the staff at VEG! Came for a sick rabbit.

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    Veterinary Emergency Group Reviews in Other Languages

    Ask the Community - Veterinary Emergency Group

    Can I come anytime my dog sick?

    Hey Yen! Absolutely! Come in and we'll see your pet right away.

    Are routine/non emergency visits available or only emergency and urgent?

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    Review Highlights - Veterinary Emergency Group

    This emergency vet is open concept, so you will be seeing and hearing everything that is going on around you.

    Mentioned in 18 reviews

    Read more highlights

    SAGE Veterinary Centers - Campbell - Inside one of the rooms

    SAGE Veterinary Centers - Campbell

    (827 reviews)

    *First time review, not about vet services but customer service*…read more I showed up here to book an appointment for my kitten who had a bump on her nose. I panicked despite taking her to my local vet (he told me to wait 2 weeks for the antibiotics to work before I do anything else). Long story short, I did end up pushing my appt out to wait, but with all my anxiety and pushing my appt out, the staff at Sage were very nice. They were understanding and I ended up cancelling all together because my vet was right, her bump did go away! 4 stars as they're quite expensive. A consultation just to see a doctor would have been $384 and they take a deposit of $96. I can see charging a lot for emergency but not a scheduled visit a week out. Anywho, luckily my sweetheart got better and I didn't have to take her in. Overall decent experience with their team.

    3 stars because the vets are incredibly talented and will do every single thing to help your pet…read more They will not give up on your pet. Their vet staff is so loving and caring. The front desk however, may be getting a bonus for getting you to put your pet down instead of opting for emergency surgery. It seemed like the front desk woman reeeeaaaaalllllllllllllllllllllllyyyyyyyyyy wanted us to euthanize our dog. Almost like she was invested in putting our dog down. But then 10 min later we went in the back where he was on oxygen and he was doing way better. Surgery was successful and dog is doing great. Thank you Sage Cardiology. People, do not listen to the front desk!!!! if you can afford it ALWAYS opt for emergency treatment. Always always always!! Their intake team are NOT veterinarians and their job is to give you the worst possible expectations so nothing can come back to them if the unfortunate thing happens and your pet passes away. They don't want you to come back and say "you said XYZ". The intake team is for company protection, not doing the best for YOUR pet. Do not let them sway you.

    Curtner Pet Clinic & Hospital - Blue

    Curtner Pet Clinic & Hospital

    (475 reviews)

    Fairgrounds

    Great staff and doctor, they took care of my dog on short notice and everyone was very helpful and…read moreattentive! Prices were also reasonable! Highly recommended

    I reached out to this office to get more information about dental cleanings for my pugs and…read morespecifically asked for a general price range when submitting my inquiry. I received a response offering an exam appointment (which I expected), along with the soonest available opening, but no information about pricing -- not even the cost of the exam itself. I replied asking for both the exam fee and availability. They responded by booking an appointment date and time, again without answering my question about pricing. I had to follow up a third time explaining that I needed to know the cost before confirming, and I was finally told the exam would be $60, which seemed reasonable. Since it was actually my brother's dog, I sent him to the appointment. After the visit, he was quoted $1,600-$2,000 for treatment, which was unfortunately out of his budget. While that happens and isn't necessarily the issue, I was disappointed to find out he had been charged $80 for the exam instead of the $60 I was originally told. When I reached out via text, they explained they "forgot" to apply the new client discount -- something that had never been mentioned to me beforehand. They offered either a refund or to apply the difference toward future services. Since we had already found another clinic that could do the same services for around $1,200, I asked for the $20 refund back to the card. After that, I never heard back. No confirmation of the refund, no apology for the overcharge, nothing. I understand veterinary care is expensive, and it's not their fault my brother is a broke college student. But basic customer service and communication go a long way. Unfortunately, based on this experience, we won't be returning or recommending this office.

    Advanced Veterinary Medical Center - Puppies bonding - Luca and Bambi

    Advanced Veterinary Medical Center

    (381 reviews)

    I have been coming to advanced vet for a few years now and I can say this is our favorite and…read morepermanent vet office. Every time we come in, they make us and our pets feel really comfortable and taken care of. Everyone is so kind, and great at explaining things without making it overwhelming. They've been especially amazing with our nervous, anxious babies, always patient, never rushed, and really good at creating a calm environment. And a huge shoutout to Kelly, the vet tech. She's the best, so patient, super caring, and always gives the most helpful information. She takes her time answering all our questions and genuinely cares about what she does, which really shows. We feel really lucky to have found them.

    I cannot speak highly enough about the care Teddy has received at this veterinary clinic. Teddy has…read moregone through quite a lot with persistent skin allergies and recurring skin infections, and navigating those challenges as a pet owner can be incredibly stressful. From the very beginning, Dr. Tanya and Dr. Vu approached his care with remarkable expertise, patience, and compassion, which immediately gave me confidence that Teddy was in the right hands. Both doctors are incredibly thoughtful and thorough. They take the time to carefully evaluate Teddy's condition, explain treatment options clearly, and ensure that every step of the process is handled with care and attention. Their dedication truly made a difference. After everything Teddy went through, he is now doing much better and finally feeling comfortable again. I also want to recognize the amazing technicians and front desk staff. They are always professional, welcoming, and genuinely kind. Every visit feels organized, supportive, and focused on the well-being of the animals. It is rare to find a veterinary team that combines medical excellence with such genuine compassion. I am deeply grateful for the care they have provided for Teddy, and I would highly recommend this clinic to anyone looking for trustworthy, knowledgeable, and attentive care for their pets.

    UNI Pet Clinic - San Jose - My old man Papa

    UNI Pet Clinic - San Jose

    (150 reviews)

    Downtown

    Great customer service and extremely reasonable pricing!…read more I found them online and reached out by email. They responded quickly, explained the process clearly, and made everything super easy. I booked consultations for my three pugs, which were only $49 each -- definitely more affordable compared to other places. Originally, we went in for dental cleanings, but during the visit they discovered two of my dogs had ear infections. They cleaned their ears and provided medication as well. Overall, it came out to around $200 per dog, which I still felt was very reasonable considering everything included. We also updated their rabies shots, and while they did offer other vaccines/services (which is expected since it's a business), they were never pushy about it. The doctor was very honest and straightforward. He let us know that only one of my pugs actually needed a dental cleaning since he never lets us brush his teeth, while the other two had healthy teeth and wouldn't need cleanings anytime soon. I really appreciated the honesty instead of trying to upsell unnecessary procedures. I would highly recommend this place to any dog owner looking for good care at fair prices!

    Uni Pet Clinic has been my pup's go-to vet the majority of hia life. As he approaches his senior…read moreyears and the appointments increase, we become more wary of the care he receives. I can say definitively that we have never been let down by our care -- at either the Union City or San Jose location! I always know my beloved pet is getting the best care at Uni. The prices are competitive, appointments are easy to schedule, and the doctors do a great job at explaining updates on my dog upon leaving! Photos that I've received from them that gave me the best peace of mind while waiting on a health update on my dog attached below! Special shout out to Fatima who always makes sure my dog, Memes, gets the extra TLC he needs!! Thank you, Uni Pet Clinic team!

    South Bay Animal Hospital + Emergency

    South Bay Animal Hospital + Emergency

    (419 reviews)

    West San Jose

    My cat was sick and I was panicking. I tried googling the number to call and ended up calling the…read morewrong vet to make an appointment. So I showed up without an appointment and they STILL got me in to see the doc in under an hour. Thankfully all issues were treatable and they took care of my kitty very well. Every single person I spoke with was kind and informative but didn't overwhelm me with crazy amounts of info all at once. All my questions were answered. I even had to call back the next day a few times to ask questions about medication and what not. They were so fast and so informative. Special shout out to BG, as well as our tech Angie and of course Dr Amit. Thank you all so so much!

    A satisfaction rating of 3.3 raises concerns, and unfortunately my personal experience aligns with…read morethis. An appointment costs $120 and is charged in advance to a credit card. Without an appointment, the fee increases to $200, a difference that was not reasonably explained. During my visit, the veterinarian declined to treat my dog, stating that my behavior was inappropriate. For clarity, my questions were solely related to a treatment package I had already purchased, for which I paid over $900. These questions were reasonable, factual, and asked in a respectful manner. To avoid any misunderstanding, I clearly stated my willingness to proceed with treatment and to pay an additional substantial amount if required. Despite this, treatment was not initiated. In my view, refusing to provide care to an animal under these circumstances -- particularly when questions relate to billing or package terms -- is concerning and falls short of the professional standard one would expect from a veterinary clinic. I would not recommend this practice.

    MedVet - Campbell

    MedVet - Campbell

    (457 reviews)

    I've been here now a few times and continue to be very impressed with the whole team at MedVet…read more They're awesome, really good people. Our most recent visit our cat got a sticky (glue) fly trap stuck to him, which may seem like a silly thing to bring a cat to emergency for... but the level of freaked out that he was, we were having difficulty handling him, and he was bleeding and we couldn't determine from where. I called to ask for advice on how to handle the situation, which they gladly gave. The person at the front desk even called me back after she talked to a technician and had additional information for me! We ended up taking him in, as we just couldn't get things under control on our own and he was clearly in a lot of pain. A technician took him back to assess him quickly, got him cleaned up, located the source of the bleeding and cleaned his wounds. And of course he was an angel for her... (why can't he be like that for me?!?!). Once again, everyone was incredibly friendly, helpful, and efficient. They never minimize what you're dealing with... if they thought it was silly reason to be there, they sure didn't make it seem that way to me. They took our concerns seriously and were very supportive, and took excellent care of our cat. The other thing I really appreciate with the team here is that they aren't trying to add on or charge for unnecessary services. Costs are explained clearly and feel very fair. I haven't once felt like they were taking advantage of the emergency nature of a situation. Again... really good people here.

    My family and I brought our pup here on a Sunday morning after she experienced some post surgery…read morecomplications that we wanted to get checked out. We spent almost 2 hours here and 95% of the time was just waiting to be seen by a vet. The waiting area is clean and there is plenty of seating. This place does get busy. Everyone we encountered during our visit was nice and friendly, but I did notice that there was another vet who was helping another pup and she wasn't the most friendly. I'm glad we didn't have to be helped by her. Honestly, the vet didn't tell us anything we didn't already know (symptoms might be post-surgical swelling), but they did prescribe the pup some additional meds which put my family members at ease. MedVet is located between Sage and Animal Eye Specialists. There is plenty of parking out front.

    Veterinary Emergency Group - emergencypethospital - Updated May 2026

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