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    MedVet - Campbell

    3.6 (463 reviews)
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    Ashley V.

    Was initially hesitant that I had to bring my beloved baby here during an emergency because he had been to Sage (next door) before. BUT LET ME TELL YOU, THIS PLACE IS AMAZING! We came here on a Saturday after being told we needed to come after chest x-rays at my dog's regular vet. They immediately came out and took our baby to the back, they put him in the oxygen box. Don't expect to be in and out. If you've ever been to an emergency vet, it's not quick, they triage based on highest needs and in busier towns there will be a wait. We were here for 4 hours and they ended up keeping our baby over night. I want to express my gratitude and appreciation for Dr. Novotny, the vet techs, night doctor, and front desk staff. We were going through a very difficult time, thinking we were going to have to say goodbye to our baby but Dr. Novotny gave us plenty of options to try and our baby has made almost a full recovery. Dr. Novotny was so patient, very thorough, and REALLY LISTENED to what had been going on. And not just like look at you and nod his head listen, like this man said hold on and got his pen and paper out to write EVERYTHING down. He even called the cardiologist in when it was her weekend off and I'm grateful that she came in when she didn't have to. In an emergency, I will never think twice about coming here. I feel so comfortable and confident knowing MedVet is there for 24 hour emergency care.

    Feri V.

    Just updating the previous review! I want to thank the MedVet Campbell team for reviewing my case and issuing a refund for the charges on my recent visit. I truly appreciate the professionalism and the care they showed in resolving the issue. Thank you for taking the time to look into it and for handling everything so kindly.

    Tram N.

    I have 4 cats and 1 kitten. I also foster but this is the first time I had to go to an emergency vet. My orange guy, Heathcliff (I call him Heathy for short) has been sneezing. I was looking into making an appt w/ his vet after the holidays for it. It wasn't too concerning since he's still eating, drinking, and being his normal self. This morning while giving him his breakfast Christmas treat, I noticed he has a watery left eye. It was partially closed probably due to the tears (or pain?). I called MedVet in San Jose and decided to head there. A review for them will follow but I ended up leaving that location to come here. The service and sincerity from staff was unwavering. I was the only one there for a few minutes until a couple walked in w/ their dog. I am grateful there are places like this opened 24/7 because accidents and emergencies can happen to anyone at any given time. They took Heathy in. Roughly 10 min. later the vet came out to tell me what she assessed and asked if I want to do an eye test to see if his eyes are scratched. I consented to having it done. In the end my bill totaled $380'ish including the cost of the eye drops. I bought a humidifier 30 min. ago and will spend extra time w/ my boy. The upper respiratory infection can flare up due to stress. He dislikes Mango, another male orange guy I am trying to help find him a home. I suspect the stress from that was what caused the URI. Either ways. I am happy I brought him in and appreciative of this place and staff today on Christmas morning. Hopefully I will never come back here but at least now I know where to go in case of emergencies.

    Tried to feed the kitty.
    Kay R.

    I just tried to take this cat to med vet and my experience wasn't great. Saw this post on a fb page, I offered to take her to med vet since I've always been told you can take sick/injured cats there after hours. I got there and I told them about the post & I told them she had an ear tip and I was asked if they could check her chip? First they told me that they no longer accepted Cats for SJAC but then they call out a vet to check on her/him. The vet asks what is happening I explain what was told to me & what the post said. The vet, her name was apparently Yessenia (tall, w platinum hair), was really rude, and would not even address me. I was told the cat was not walking (possibly hit) & I mentioned that, she took the cat to a room and comes out and tells the receptionist (as she called her by her name) "this is a tnr, she has an ear tip. She was walking just fine!" Hands me the carrier and goes back into the room and doesn't not say a word to me. I thought that was very unprofessional, how are you going to be in the profession of helping animals but be rude because I am trying to help an animal. I even told her thank you before she took the cat and she just had an attitude. Then when I got to my car, you can see her complaining or saying something to the receptionist and 3 other members of staff with her little attitude. I left a little confused and discouraged, I didn't know Medvet was no longer accepting strays, I'm an animal lover & I was just trying to help this cat. No one deserves to feel bad for trying to help an animal, I don't even know what I did or said to make her act the way she did. I really hope she doesn't discourage others who just want to help as well. Only giving 2 stars because at least the receptionist tried to be helpful.

    So healthy just a couple of weeks ago.

    MY CAT DIED HERE. IT STARTED OUT HOPEFUL BUT PROGRESSED INTO AN AGONIZING EXPERIENCE. I have been TRAUMATIZED by this experience. My cat started having a breathing problem, so I brought her here because my local Vet was booked and couldn't see her. I came with my closest friend who was also appaled. I understand some people had very good experiences here. It depends on the severity of the case or luck. There are some very good veterinarians (Dr. La Plume) here and a few good technicians. But there are some vets who don't care and there are big problems especially if it's a serious case. When I brought my cat in, she was lively. In the oxygen case, she paced back and forth and meowed loudly. That was normal. Then she gradually went downhill after the treatment and the meds. She experienced a lot of stress here. Responsiveness and turnaround for follow-up was a nightmare. This affected my cat's life while on very strong med that was prescribed here. That part of the MedVet company needs to be addressed. I tried to reach a vet in between visits and begged for a response. Even walked into the clinic and requested a brief conversation with the vet on the floor at the time. They have 12-hour shifts. Why can't they find 5-10 minutes to talk to a pet parent who may not make it and it's urgent? I sent email per the coordinator's recommendation. I was recommended to forward it to another vet. All were ignored. I didn't hear any response for several days during a critical heart-related case. This happened another time. At a time when you need timely responses and you need support, it may or may not happen here. If they don't want to talk to you, they just don't respond?? This is not professional. Not caring behavior on the part of MedVet. Totally shameful! My beautiful sensitive lavender Siamese named "Milk" got worse and worse after treatment and meds. Then she developed kidney failure. There are all kinds of theories about how one affects the other. But how did this occur so fast when she was so much better when brought in? MedVet is understaffed. A few people at the front desk are very nice and some are just very matter-of-fact and very fast to hand over the invoices and act like they wish they weren't there. The total bill added up to a shocking $8000! I am a senior on fixed income. I never imagined any vet company would charge such exorbitant fees. This is a big out-of-state corporation. While there are some good people here, there are limitations to the professional conduct that were experienced and were extremely stressful. I had the distinct impression that the non-medical staff are under pressure to just keep saying "they're busy" and never get back to you. Dr. La Plume did reach me after my beloved cat was recommended to be euthanized and responded after my Yelp rating. I have since modified my comments somewhat. But my cat declined way too fast. And the experience was indeed a nightmare and my cat could have lived longer and not suffered this way to the point of her being euthanized.

    Drizzi is my hero.

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    5 months ago

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    2 months ago

    Customer service and refill of medication from this facility is atrocious! This is the last time I'm going to this vet ER hospital.

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    7 months ago

    The Dr and staff were incredibly kind and caring when I had to have my sweet dog euthanized. Very professional, and compassionate.

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    Page 1 of 12

    Ask the Community - MedVet - Campbell

    Review Highlights - MedVet - Campbell

    On my way home the other night, I found a kitten and called United Veterinary immediately to make sure it was healthy.

    Mentioned in 6 reviews

    Read more highlights

    SAGE Veterinary Centers - Campbell

    SAGE Veterinary Centers - Campbell

    3.3
    (844 reviews)

    We are forever grateful to Dr. Vitale at Sage for the incredible care she provided to our miniature…read moredachshund, Lola. A few months ago, Lola suffered a ruptured disc in her neck and needed emergency surgery. It was an extremely stressful and frightening experience for us, especially after watching her suffer from excruciating pain for weeks. Dr. Vitale immediately brought Lola in for an MRI to verify what she correctly suspected was the problem and performed Lola's surgery right away. We truly could not have hoped for a better outcome. The surgery was a huge success, and today Lola appears to be completely pain free and is back to her happy, normal self. Seeing her comfortable and enjoying life again means more to us than we can possibly express. We cannot thank Dr. Vitale enough for what she did for Lola and for our family. She gave our dog her quality of life back, and we will always be incredibly grateful. Dr. Vitale is truly our hero, and we feel so fortunate that Lola was in her care. Thank you from the bottom of our hearts!

    I can't recommend SAGE Veterinary Center and Dr. Arndt enough. We brought my dog in after a…read moretraumatic fainting episode related to a heart murmur, and from the moment we arrived, I knew we were in the right place. Dr. Arndt took the time to answer every question we had, explained everything in a way that was easy to understand, and never rushed us. He made sure we were completely comfortable with the treatment plan and medication, but most importantly, he made my dog his #1 priority during our visit. The entire staff was kind, patient, and genuinely cared about helping my baby. The level of compassion means everything. Thank you for going above and beyond for my little Watson Baby Cake Nugget.

    Reed Animal Hospital

    Reed Animal Hospital

    4.1
    (357 reviews)

    I started using Reed here and there as my long standing Vet was starting to limit his hours because…read morehe was getting close to retirement and I also needed to find someplace that was open on the weekend due to one of my cats having a recurring issue. And I am glad I found them, especially Dr. Lau. Can I just say, I absolutely love Dr. Lau? My biggest fear of having my last Vet retire was how I would find another conscientious and caring Vet who actually cared enough to put the work in. I have had dogs my entire life and I have encountered some awful Vets in the past, so when I found my last Vet I was thrilled to have him. I stayed with him for 17 years. Now that I have found Dr. Lau I feel so relieved and happy. Over the past two years I have slowly moved my three cats and one dog to Reed Animal Hospital. Dr. Lau has been nothing but kind and helpful and I 100% believe she cares about my animals. I can ask her questions and she answers them. She goes above and beyond without being pushy. And she is just an incredibly pleasant person to work with. I completely trust that she will exhaust all efforts to care for my animals. The other plus is that the Vet Techs and the front desk staff have always been incredibly pleasant. The front desk staff has never been snippy or rude like some other Vet offices are (or even your regular Dr. offices are). And the Vet Techs have been kind and good with my animals. Knowing your animals are well cared for is such a relief. And I am happy I found them.

    We found Reed's Animal Hospital during COVID and have been bringing both of our dogs here ever…read moresince. The doctors and staff are always so kind, caring, and take the time to answer all of our questions while explaining treatments and medications clearly. They're also very affordable and never pressure you into buying things your pet doesn't immediately need, which we really appreciate. For those of us balling on a budget, that honesty goes a long way. Huge shoutout to everyone at Reed's Animal Hospital for always taking such great care of our fur babies. We highly recommend them

    Kirkwood Animal Hospital

    Kirkwood Animal Hospital

    4.0
    (306 reviews)

    Highly recommend Kirkwood for your pets needs. Dr. Kasuya is really great with our dog. He takes…read moretime to thoroughly answer questions and concerns. We don't ever feel rushed. The front office is friendly, caring and responsive as well. I wanted to write a review because the location is a bit hidden behind the Starbucks and restaurants along Campbell in the Nob Hill shopping center and I think people miss it. If you are near West San Jose Campbell area, give them a try.

    I took my dog for an annual exam. It seems like some of them take their work seriously and…read moreprofessionally. There was a receptionist is wearing pajama pants. They said my dog's heartworm test was overdue. I asked when was the last time she got it done and then she said that it was actually not due until a month later. Why would you say that it was overdue then? I was told to wait in one of the rooms. Someone comes in, looking disheveled. She doesn't say hi or introduce herself and says that my dog is due for vaccinations which I've already talked about at the front desk. I said yes, and thought that it was a technician. Still not knowing who she is, she asks, "So, what's concerning you?" I said that we were there for annual check up and if she was the doctor. She says, yeah, I'm doctor Hu. She spent 2 minutes on examining my dog and said everything is ok. Doctor Hu, if you are not happy with what you're doing, maybe you should consider doing something else. Do not blame on your staff not doing their job when you are didn't read the chart thoroughly. I'm sure there are some of the staff who love what they are doing. Thanks to those people. I will look for some place else.

    Alpha Animal Hospital

    Alpha Animal Hospital

    4.2
    (261 reviews)

    I now have 3 cats! Naturally, I brought my new sweetheart girl Eve to Dr. Peet…read more She was a kitten that my partner found abandoned under a food truck. She was there for a few weeks and we decided to take her in. She had all her vaccines at Alpha (we bought the kitten package). We also got her spayed here in January. While it's more expensive to spay here, I think it's worth it because they do a blood panel. She actually had some high kidney markers and we postponed her spay. Got her retested a month later and all good. Everyone here is fabulous, especially Dr. Peet and Sophia! I've referred 3 friends here as well as my mom who rescued a kitten too. Everyone loves Alpha! They're honest and upfront with pricing.

    We are in the process of transporting one of our pets to another country and it requires a USDA…read moreclearance. It is really important to not only research the USDA website criteria but also to be very timely and accurate on who and how you go through this process. Today I made a call to Alpha to ask for information and help with the process. Sophie answered the phone and I was extremely thankful she did. She is a fountain of knowledge about the USDA process and was able to give me very important advice as to how and what is needed for the country we are desiring our pet to go. Sophie is the most informative person I've met in this process. She gives very accurate advice and also warns of the problems that can arise in the process which is greatly helpful in people desiring their pets to travel as streamlined and efficiently as possible. Thank you so much Sophie for your help today. You are an asset to the Veterinary/animal community and to people who genuinely love their pets.

    Quito Veterinary Hospital

    Quito Veterinary Hospital

    4.1
    (133 reviews)

    THE BEST VET EVER! My dog went missing 4 months ago from Morgan Hill. I had searched everywhere and…read morefiled every report imaginable. Not only did they take care of my baby dog when she was brought in, but they refused to allow me to pay for treatment. They will take care of your pet, but you as well. I could not give more credit to their team for supporting my family during the hardest times. They lead with compassion and they stick with professionalism. If your baby needs care, know they'll take every step to make sure your pet it in good hands. Forever grateful for them taking the extra mile to reunite me and my dog. Thank you so much team!

    Just returned from visit Quito Veterinary Hospital. The good and the bad below:…read more The Bad: Dr. Ross had not even left for the clinic when it was already 10 minutes into my appointment. I got a text - not ahead of time but rather 10 minutes into my appointment while waiting for him at the vet office. That is disrespectful of my time and irresponsible. Further, I was there for a rabies vaccine update for my cat and after I left I realized that he hadn't discussed anything about any side effects or really anything at all with me. The Good: Samantha. A cat whisperer. Gentle, knowledgeable, kind. She should be the vet. Will I go back? Not likely. Further note: They did give me a discount because he was late, but that doesn't address the time I wasted and that my cat was unduly stressed waiting. Should have called in advance to tell me he was running late. Or even apologized for being late. Or given me any medical information pertaining to my cat. Zero, nothing.

    MedVet - Campbell - vet - Updated August 2026

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