We just move rocky road here from another clinic. It was actually my kids who brought our pet dog…read morehere for the first time and they like the place, especially the staff. They advise only the necessary vaccines for your pet and a bit cheaper compared to where we brought rocky. They are very detailed when it comes to your pet's needs like the food they have to eat so not to make them overweight and to avoid any health problems. Last Monday, our baby rocky went under periodental procedure (his first time), i was so scared because he was given anesthesia even letting them know and they were so compassionate even thru text and that made me at ease. My kids brought rocky at 7:30am and when i checked around noon time, it was already done (a very prompt response thru text) and they were so happy to inform me that rocky already woke up from the anesthesia and no extraction was done! I cried again, lol but now it's tears of joy! And rocky was able to come home early afternoon. I forgot to mention that the bill was so affordable. They immediately call the following day to ask how rocky was, cannot eat and was not able to sleep well which is normal they said. Asvanced Vet Med thank you so much!!! Thank you for the love in serving your patients and the family as welll! God bless you abundantly!!!

I LOVE AVMC and take all 4 of my dogs here. I've had previous pets also seen here so I'm a very…read morelong-term customer of theirs. I absolutely adore the front desk receptionists and the Doctors are also so friendly. I truly wish I could give this place 5 stars but have lately been feeling attitude and 0 flexibility from one of their supervisors - Kelly. Every single time I call to schedule, she is very sassy and has attitude. She always insists that my appointments need to fall within the 11-12:30 window, but I have a FULL TIME job without the luxury of just leaving midday like that. I explain to her and there is 0 flexibility, empathy, or care. "It's my way or the highway" basically. Thats not really great customer service. Ironically, all of the other receptionists are VERY sweet and kind. I've been able to book mornings and evening appointments around my working schedule whenever I talk to them. Mind you, it's the same exact service too. I guess it just depends who I'm talking to that'll determine whether I can even bring my pet in... I understand there are rules for a reason that keep things orderly. But 1) the way in which Kelly explains this & talks to me is very offputting and 2) there should be a level of flexibility especially for a customer who has been coming here for over 6 years.

Staff was super nice and friendly. We were informed with our options and every step of the way. The…read moreDr. also laid out all options and suggestions for whats going on with our dog. Overall. made our experience less stressful. Although I wish everything was cheaper haha but hey at least we got our military discount lol. Thanks!

We love the Tama Vet team. Everyone is always so kind and we've always loved our experience with…read moreDr. Hoehn, Dr. Tama and Dr. Estrada (just to name a few). The whole team at Tama has always been so wonderful to us, including the nurses and front desk. After having dogs for 10 years, we've experienced a variety of different animal hospitals, emergency rooms and doctors. Some of them amazing and some of them leaving much to be desired. We learned that no one can advocate for your pet better than you, so communication & openness to learn is key. Our three dogs have always had a wonderful experience there and we're grateful to have found them. That being said, Tama Vet is an awesome place to have as a family doctor for your fur babies. They work with you and are always so understanding toward us.

The vet there, I don't even know his name, b/c he never bothers to introduce or interact with me…read more I've been taking my dog there for 5 years and I always feel anxious there thinking about how much the visit will cost. Yesterday's experience was the final straw. Off the bat, just starts listing all these things my dog needs. He's telling me like 10 things at once--and I just needed to take my dog in for her annual so that they can refill her allergy medication. My POV is this doctor just tries to squeeze you dry any way possible. Feels like a dentist when they tell you need all these other procedures when you go in for a cavity. I'm definitely going to search for a new vet. Lmk if anyone has any recommendations.

If was my first time to the new location. Very clean open an modern. Space is fantastic. I parked…read moreat the old location not knowing they moved but looked to the right and found them, easy walk across the parking lot. The room was nice and clean, staff was friendly. My dog kona like it. The doctor was friendly. Offered services and was not pushy when I declined some services. Great experience.

When my cat showed up last Saturday with a broken tail, the vet informed me that an amputation was…read morethe only option. Facing the high cost of the procedure while already in a difficult financial position, I felt completely overwhelmed and started desperately searching for any avenues or options that could help. ​After hitting dead ends elsewhere, I finally made contact with the Humane Society of Silicon Valley. Not only did they step in to help me out financially, but they also showed genuine compassion, love, and care that completely carried me through one of the hardest moments I've faced. ​There is simply no way I could have gotten through this without them. Their kindness has had a profound impact on me, and I can honestly say it's going to make me a better person moving forward. There are not enough kind words in the world to express my gratitude. I am forever indebted to this organization. ​Thank you for the financial help, and thank you for showing such deep compassion, love, and care when we needed it most.

UPDATE: My experience with HSSV has opened my eyes to a deeply disappointing reality. As someone…read moreinteracting with a major animal shelter non-profit for the first time, I am amazed by the sheer bureaucracy and fragile egos you have to navigate just to ask for kindness, context, and empathy. After posting my initial honest feedback, a supervisor called to apologize. I do want to acknowledge that Marianne from the adoption team was kind, apologetic, and took the time to listen to my concerns, which I genuinely appreciated. But the Community Services Manager, Denise, subsequently called me back. In an incredibly condescending tone, she flatly denied my newly adopted kitten his standard 14-day post-adoption medical care (routinely offered to all adopters), in what I believe was direct retaliation following my review and complaints about my experience. When a shelter manager chooses to withhold a juvenile animal's healthcare safety net in a way that felt punitive rather than centered on the welfare of the newly adopted kitten, the system is fundamentally broken. No wonder well-meaning people are forced to avoid places like this, and in the process, the innocent animals are the ones who suffer. To the donors funding this organization: please look closely at both sides of the coin. The frontline reality does not match the compassionate mission they sell you. ------------ My main interaction was with Hailey, the adoption supervisor. I understand why HSSV reviews an adopter's history and wants animals in stable homes. What disappointed me was the lack of context, empathy, and actual counseling. I had previously adopted two kittens who were later rehomed together with friends who already knew and loved them. Later, I adopted two more. I kept one, who is still with me and thriving. The other already had significant diarrhea when I adopted her. I cared for her for about ten days until it resolved, paid for her shots, and later returned her after realizing a single-kitten household was a better fit for me. She was adopted within the hour. They don't notice that the kitten went back better than she came from the shelter. About a month later, I returned because I wanted a second kitten. I was choosing between two, but one had active diarrhea. Having just gone through that experience, I asked about her medical notes, how long it might last, the recommended recheck, and what support would be available if it continued. Instead of those questions being treated as part of an informed decision, I felt they were interpreted as evidence that I was "unsure." I was repeatedly asked whether I was sure, warned that another return could affect future adoptions, and told no kitten would be adopted to me that day. I understood being asked to go home and think; what troubled me was that even returning the next day with a clear decision might not be enough. I explicitly asked for help deciding which kitten might be the better fit based on temperament, medical needs, and my circumstances. Instead, the focus stayed on whether I was "sure enough." The previous day was almost the opposite. I was interested in several long-haired kittens still in crates and difficult to assess. I asked to spend time with them in a room and was told no. After about ten minutes, the counselor told me to decide or go to the back of the line. I had to ask for one more minute while she watched the time as I tried to decide about an animal I could care for for the next 15-20 years. That contradiction is my main concern: adopters are expected to make thoughtful, permanent commitments and may be scrutinized if a placement does not work out, yet there can also be pressure to decide quickly without enough opportunity to understand an animal's temperament or medical situation. My issue is not that HSSV screens adopters or has safeguards. It is how those safeguards are implemented. Asking questions, reading medical records, understanding temperament, or needing time to think should not be treated as lack of commitment. I wish the process had felt more supportive.

Efficient and caring veterinary services…read more My cat has been going to Parktown since I got him five years ago. Appointments are easy to request through their app. They offer drop off services for convenience. Every issue that my cat has had was resolved with Parktown. Highly recommend Parktown for your pets.

This vet is a scam. I went in for my dogs shots. They forcefully added a medial which they were not…read moreeven able to perform due to my dogs behaviour. I was never told about the exam they will be doing beforehand. Charged me $70 for absolutely no reason above the shots. Will not be going here. I suggest everyone to do the same. I had an appointment yet I had to wait over an hour. Idk what the point of making an appointment. -10 stars Scam

I'm am a professional dog trainer with a BS in animal science and a background in pre veterinary…read moremedicine for both large and small animals. Finding a good vet that is at a privately owned hospital has been a challenge and after reading their website and hearing good things from a couple of colleagues, I drove over an hour each way for appointments with each of my dogs. I saw Dr. Cauvel and was very impressed with his knowledge, he recognized it was better for me to handle my super excitable malinois vs have her go into the back for her vaccination, and most importantly, when I presented him with a more complex issue on one of my dogs and I presented my thoughts, he didn't treat me like my background was somehow a threat like I have experienced before. He went out of his way to review some information and photos I emailed after the appointment and we decided on what to try. I was really thrilled with my experience with this vet at this practice with both of my dogs, and despite the drive will definitely be coming back for future needs.

I strongly advise against trusting this clinic with any major surgery. I brought my rescue cat here…read morefor treatment of nose cancer, which they had already diagnosed as being present throughout his entire nose. Despite this, they completely ignored one side of his nose during treatment and committed multiple acts of severe professional negligence. 1. Failure to Follow Agreed Treatment Plan: I paid for and consulted on an aggressive, complete nose removal. The consulting veterinarian explicitly stated that the surgery "would be a waste" unless the entire nose was removed because leaving any cancer behind would cause it to return aggressively. Instead, a general practice surgeon--whom I was never permitted to speak with--made a unilateral mid-surgery decision to perform a minimal "scrape," leaving 2/3 of the tumor and visible cancerous bulbs intact. 2. Complete Violation of Informed Consent: If the surgeon did not feel capable or comfortable performing the agreed-upon nose removal once my cat was sedated, they had a strict medical and ethical obligation to call me from the operating room. By failing to contact me, they denied me my legal right to decline a substandard procedure, wake my cat up, and immediately transfer him to a qualified veterinary oncologist or specialist who could perform the surgery correctly. 3. Total Lack of Post-Operative Communication: When I picked up my cat after major surgery, the clinic provided absolutely zero communication or discharge instructions. I had to discover via text message that they failed to complete the agreed-upon service. They then falsely claimed the cancer was only on one side, directly contradicting their own previous diagnosis and what was clearly visible. Because of their failure to remove the tumor as promised, the cancer returned with extreme aggression. I had to euthanize my cat because this clinic robbed him of his only opportunity to receive a proper, complete surgery from a qualified professional. I have the full text message logs, emails, and images confirming this timeline. A formal complaint regarding this professional negligence and failure to obtain informed consent is being filed directly with the State Veterinary Board. Do not trust them with your animal's life. Response to owner : There is a fundamental difference between a "medically complex" adjustment and a complete change in surgical scope without owner consent. The explicit, documented purpose of Tom Tom's consultation was a complete nose removal. I was explicitly told by your staff that a partial removal or "minimal scrape" would not be effective given the aggressive nature of his cancer. Yet, while he was sedated, Dr. Eileen made the unilateral decision to pivot to a minimal scrape, leaving active cancerous bulbs behind, without ever calling me to get my informed consent. By failing to call me from the operating room, you denied me my legal right as a client to decline a sub-standard procedure. Had I been contacted, I would have immediately instructed the clinic to wake him up so I could transfer him to a qualified veterinary oncologist or specialist who was capable of performing the agreed-upon surgery. Furthermore, your clinic attempted to retain 100% of the funds for a complete nose removal until I forced accountability through a series of extensive emails. Your own text message records confirm that the surgeon only focused on one side of the nose, directly contradicting the agreed-upon treatment plan. This is a clear issue of professional negligence and a failure to obtain informed consent, not a misunderstanding of "expectations." I will not be having further private discussions with management to help cover up this clinic's lack of informed consent. The time for discussion was when Tom Tom was on the operating table. All further correspondence from me will be handled directly through the formal complaint I am filing with the State Veterinary Board.

I took my 11 week Beauceron in for his ear cropping and was extremely nervous for the entire…read moresurgery with a puppy that young, but they took amazing care of him and his ears came out perfect! From freshly done to a year old!

I was originally recommended to Dr. Daljit S. Saini by a close friend, so I went in really hoping…read moremy cat would be helped. Unfortunately, this ended up being one of the most upsetting experiences I've had with a veterinarian. My cat had gotten covered in car oil and likely ingested some of it because she was scared and I couldn't catch her right away. By the time I finally did, she had gone downhill. She had lost weight, was drooling, her tongue was sticking out, and her mouth looked burned and ulcerated. I was scared and brought her in because I needed help fast. When Dr. Saini looked at her, it felt like he wrote her off almost immediately. He looked in her mouth briefly and told me it was a tumor and that she would not have a good quality of life. I asked more than once if it could be an ulcer instead, especially because of the car oil exposure and the burns in her mouth, but he still said it was a tumor. There was very little explanation, very little compassion, and no real sense of urgency. What bothered me the most was that I had to point out that she was clearly having respiratory distress before that was even addressed. Only after I kept asking questions did labs and X-rays come up. By that point, I honestly had no confidence in the care being provided and chose not to move forward with testing there. The next day, I took her to another vet. They diagnosed an oral ulcer, not a tumor, and started treatment right away, including IV fluids and oxygen. That was heartbreaking because I feel like her care was delayed when she needed help the most. I know not every diagnosis is easy, and I don't expect any doctor to be perfect. But I do expect compassion, urgency, and a willingness to actually listen when an animal is clearly suffering. I left feeling like my cat was dismissed instead of helped, and I would not feel comfortable bringing another pet here.

Piedmont Hills Animal Hospital took amazing care of my dog, Stella, during a very stressful…read moresituation. She was dealing with pancreatitis symptoms, anemia, and GI issues, and their team acted quickly with diagnostics and referred us for an emergency endoscopy, where a foreign body was found and removed. Afterward, they continued supporting her with fluids, medications, and follow-up care when she still wasn't feeling well. Within a day, she was eating again, her stools improved, and she was back to wagging her tail. The staff was compassionate, knowledgeable, and truly caring throughout the entire process. I'm very grateful for their help and highly recommend them.

I've been going to this vet since I moved to the neighborhood and my previous vet hospital changed…read moreownership a handful of years ago. The hospital is staffed by a father-and-son vet team. I have seen both father and son over the years for routine exams as well as office visits for my dog. Frankly speaking, I wouldn't trust Dr. Mundh Sr. with serious or emergency pet issues. I feel like his responses have been blunt and/or dismissive whenever I've asked him questions, and I wouldn't trust his diagnosis for something serious. His son, Dr. Mundh Jr., has a better bedside manner and he correctly diagnosed and treated a condition my dog had when his dad sort of brushed it off during my visit with him. Dr. Mundh Jr. talks fast though, so sometimes I feel like I'm rushed whenever I'm with him. Good bedside manner is critical to me, and I haven't always been satisfied with the bedside manner at this clinic over the years. I most likely will return to my previous vet hospital.

Another good day with my vet hospital. Highly recommend…read more Of course Dr. Stone is the best. I am glad I found him. And the vet staff is really really good. Carolina a personal thanks to you. Appreciate. Your family pets in good hands. Efficient, go above board to help. Genuinely good folks. Prices are better. Matters a lot today with tough times. Well, I could continue on but pretty darn good place. Sincerely, Fazzi, Aiden, Buttons, lilybelle.

From making my Lucy's appointment to the time I arrived, it was a wonderful experience. Dr. Kempa…read moreand her whole team was very professional and kind. They treated Lucy kindly and took her back to get her blood work done. They gave me the future treatment plan if and when we are ready for her teeth cleaning, explaining what is involved and fees and gave me her flea/heartworm monthly pill prescription to go get at pharmacy. It makes it so much easier for us pet parents, on what to expect. Even after our visit I got a text asking on how she was after her visit and another text from Dr. Kempa on her blood results. I'm so happy my Lucy is a patient here; Lucy gives you 4 paws up and a tail.

I am so incredibly grateful for this emergency vet and everyone who helped my dog. I came in during…read morea very stressful and scary situation, and the staff were so kind, compassionate, and understanding. The vet took the time to treat my dog, make sure she was okay, and even sent us home with the medications she needed.. I truly cannot express how much that kindness meant to me as I'm going through a rough time When you're worried about your fur baby, having a vet who genuinely cares and goes above and beyond makes such a difference. The vet was absolutely wonderful, and I am so thankful for the compassion and care they showed us. Thank you so much for helping my baby when we needed it most. I will never forget your kindness.

So I called asking if they worked with birds, specifically chickens. The woman on the phone told…read moreus yes, so we drove down. Our silky had been acting funny the last few days, but when we got here the vet couldn't really diagnose what was going on other than she thought it was some kind of infection. She offered to put liquids in her, but they had no injectable antibiotics for chickens. I kind of feel like the receptionist overstated what they were capable of. We've been sitting in this room over an hour waiting on the fluids. We've been here almost 2 hours in total. Over $350 for what amounts to a 5 minute exam, no bird medicine, and languishing in a waiting room. I am upset. I understand if there are other animals with serious issues, but it feels like once we paid, they could take their time. Wrapping this review up in the context of a few days later, and seeing our regular vet, the vets on staff didn't seem to know what to do with our bird. She couldn't show us how to give her a pill, or tube feed, nothing. Our regular vet did that a few days later. I'm grateful they did some triage that at least got her to where we were able to take her to our regular vet.