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VEG ER for Pets

4.6 (145 reviews)
Open • Open 24 hours

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VCA Bradshaw saved my kitty for $2k less
Kaylee C.

They took in our cat in an emergency, yes. They were comforting and caring, yes. But I do get the feeling this vet is looking for money however they can get it. My cat had a urinary block, which they were able to identify with an ultrasound immediately. I'm very thankful for that. BUT they priced us VERY expensively for a procedure I was able to get done at another vet clinic for half the price. $7-8000 was what we were quoted from them for a urinary blockage clearing and surgery to remove the stones I was able to go to VCA Bradshaw the same evening and get the same surgery for $4k. I love my cat and considered the option of putting him down due to me not being able to afford the surgery. I'm so thankful that I was able to save my cat for a price I was able to afford with VCA Bradshaw.

Mel L.

My husband brought our dog to the ER after she experienced seizures for the first time, 2 of them in a 6 hour span. Both less than a minute long. Maybe 15-20 seconds. Seizures are scary, so we wanted a professional opinion. It was 2am when I called in to see if they thought we needed to come in and were recommended to. The person over the phone was really kind. In person, my husband said that the staff were kind and clearly cared about animals. He told me they spoke in baby voices to all the animals. Every staff member he encountered was compassionate, nurturing, and gentle with the animals. They even gave my dog a treat in between waiting and took the time to comfort her. It's obvious they genuinely love what they do and care deeply about their patients. However, communication from the veterinarian in the visit was lacking. The first veterinarian he saw clocked out, and a second veterinarian took over our case. There were several veterinary technicians involved, who were all helpful and wonderful, and blood was drawn and an IV catheter was placed in case my dog had another seizure while there. After those initial steps, though, my husband did not receive an update from the doctor for nearly 3 hours. After the 3 hours, the veterinarian came out and stated the facts and causes for seizures, and the next possible steps for them. A lot of the information was stuff we already researched and knew before going in. We were prescribed anti seizure medication. What was most frustrating was that after the long wait, the veterinarian finally came in to discuss the diagnosis, treatment options, medication, and the cost of bloodwork. It would have been much more efficient if those options had been presented earlier in the visit. A quick check in such as, "We're very busy tonight, but we can run bloodwork while you wait if you'd like" would have helped us make decisions sooner and would have made much better use of everyone's time. My husband had been awake all night, had work coming up, and did not want to stay any longer, so he ultimately chose to proceed with anti seizure medication rather than continue waiting for bloodwork results. The way it was presented was "it'll be $870 something with bloodwork included for your visit". It could've been presented with, if you want bloodwork run it'll cost X amount, no breakdown of charges either. He spent $360 for the exam, with the IV catheter and a written prescription for anti seizure medication, which I got filled at Costco. We decided to go to her normal veterinarian for the bloodwork and further diagnosis. Better updates and earlier discussions about testing and treatment options would make the experience much less stressful for pet owners during an already difficult situation. There was about 10 people waiting for help around the time my husband was there from 2:20am-6am and only 1 veterinarian available to see them. I don't know if this is normal, but if there were 2 veterinarians it would've been quicker. All in all, I wanted to get a professional to evaluate our fur baby because she's never had seizures before, and we were scared for her. They helped us to examine her and give us peace of mind. I hope this review helps someone to make an informed decision and save some money.

Priscilla B.

10/10 exceptional place. Was feeling very confused and hopeless but all the workers I interacted with were kind and understanding of my situation with the stray kitty! The staff truly love their jobs and it showed with every pet patient encounter. They'll take care of you and your loved ones

They even had beds and a bowl of freshwater while we waited!!
Nancy O.

Having a pet emergency is always stressful. I have a wonderful regular vet but they were slammed today with two emergencies and they really felt that this couldn't wait. They referred me here. I really was expecting the worst and I have been absolutely floored at how amazing this place is. I was texted a link to fill out before we arrived. My pup was seen immediately and triaged upon arrival. The vet techs, nurses, and veterinarians, all got down on the floor to meet Maggie at her level. The clinic is open concept so that we can see everything that's going on and stay with our pets to provide that little bit of reassurance in a very unfamiliar environment with lots of strange smells. This process was so smooth and reassuring throughout. I only wish that they had a facility like this for humans!

Inside the clinic
Dyana B.

VEG has been so amazing with our boy. They have, unfortunately, seen our dog twice now but each time we've gone in, it has been nothing but a great experience. When you are there, you are able to get a room to yourself and stay there all night with your pet. Dr. Sarah Hoggan was so patient and loving throughout the whole process. Our dog Kai is on medication that needs a specific Dr.'s note but when he ran low and we were in a pinch, VEG helped call around to different pharmacies to make sure Kai got his medication that night. When checking out of VEG, Fred was so attentive. Our dog took frequent potty breaks and was anxious to leave. Fred always came and opened the door for us, cleaned up the mess our dog left after eating, and made sure that we had snacks, water, or coffee. He truly wrapped up the experience that we had!

The staff and doctors were wonderful! We came in to them with our sick dog and they started taking care of her right away. It's great knowing they are here in town in case our regular veterinary clinic is closed. Would definitely recommend if needed!

Cody age 14

They saved my white lab. Very caring and extremely patient and supportive. The vets thoroughly explained every detail.

My little girl hurt her paw.
Renee T.

I am extremely impressed with the efficiency of this hospital! This was my first time at a VEG. Not just my dog, but all the pets who came after us, were immediately assessed. Our dog's assessment and exam were done simultaneously. While I was giving her history, the vet (Dr. Michala Frederick) was creating the treatment plan on a laptop. Others shared similar experiences with exams happening within minutes of arrival. All employees remained engaged in working, and have a fear-free ethic when treating pets. The staff continued to give updates on the progress of my dog's case. I honestly wasn't used to that much communication at an ER ;) The Vet Assistant working with our dog was very competent in monitoring and recovering a sedated patient. I didn't feel the need to "supervise" her. I apologize for not paying remembering her name. The doctor even came to check on my dog during sedation, which I don't ever see. Additional radiographs were taken without an extra charge. The atmosphere was calm and friendly. I had never been paid so much attention at a pet hospital before. I almost felt like I was the patient. This hospital is light-years ahead of any other emergency hospital I have ever visited. The money spent actually feels worth it. Vet ER's are not cheap. You pay for specialized staff and equipment that surpass an average day-clinic, not to mention 24-hour operation. Pet insurance is the only way I can afford such services. Normally, I feel exhausted, angry, ignored, and extorted by the time I leave an emergency pet hospital (usually 8-10 hours later, even with only a couple patients in ER). My dog had sedation, diagnostics, and medication prescribed all in just a little over 2 hours. There were even 4 other patients who came in after us. I understand it will be longer if there are critical emergencies, and/or numerous patients. However, I believe their efficiency would still drastically cut down on time spent there. From a business perspective, what I witnessed is definetly a collaborative effort between staff and managment in creating a positive and caring environment, in addition to efficiency. It is also clear they have addressed any negative feedback I read on Yelp. A majority of which are just people not listening or understanding what they are being told, or not understanding how ER's work. The open concept design eliminates slacking off and negative talk, creating total transparency. The staff appeared genuinely positive and kind regardless, but it's a brilliant design worth mentioning. Thank you for a truly positive experience!

Endoscopy

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Reviews are largely positive. Many highlight compassionate staff, the open-concept facility, and prompt emergency care. Transparent communication is also appreciated.

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29 days ago

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27 days ago

Great experience. Definitely would recommend this place super affordable and everyone is super welcoming and friendly.

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5 months ago

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4 months ago

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5 months ago

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1 year ago

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22 days ago

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4 months ago

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4 months ago

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8 months ago

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28 days ago

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1 year ago

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Review Highlights - VEG ER for Pets

“Their entire staff is well-trained, compassionate, and works together seamlessly to ensure top-quality care.”

Mentioned in 15 reviews

Read more highlights

Bruceville Pet Hospital

Bruceville Pet Hospital

(316 reviews)

I LOVE this vet! The staff, the doctor, everyone is just fantastic! They are accommodating and…read moreflexible with everything from appointments to prescriptions. For example, I had an appointment for my dog over a month ago. While there, I completely forgot to ask about the flea medication Bravecto, which is available only by prescription and requires a doctor's visit before you get the prescription. I just called the office and asked if they'd be willing to write the script for Bravecto since I forgot to inquire during the appointment, and they were like 'yes, absolutely!' My last vet wouldn't do that, even though I had just had an appointment and a full exam less than two months prior. They made me schedule another appointment for $110 and then get the script, which is already expensive, costing (at that time) around $70 bucks, so I wasn't happy having to pay $180 bucks essentially to obtain the flea medication. The doc at Bruceville Pet Hospital understood that I had just had an appointment, so he didn't need to see my dog again. Pricing is very reasonable here, which is important when everything else is so unreasonably expensive! As a consumer who loves her dog, I truly appreciate not being price-gouged. That said, if you're looking for a veterinarian with an excellent, supportive staff, I highly recommend Bruceville Pet Hospital!

Their wait times were horrendous when we first brought our fur babies in for care and the lack of…read moreeffort with the "doctors" was staggering. When there was no one at the front to ask for updates on when we could be seen, I casually walked up to the first office where a man was seated and he was just scrolling through his phone. He never looked up to acknowledge me and he remained slumped in his chair with hardly a care in the world. It was clear that we didn't matter and after several money grab attempts when our pup just needed either a stool sample or the right medication, we quickly pivoted to a more caring, attentive, and thankfully, closer veterinary establishment. One star is still three too many to give. I'd go negative stars, if possible. Hey Yelp, allow negative stars please. Gracias.

Laguna Creek Veterinary Hospital

Laguna Creek Veterinary Hospital

(230 reviews)

Better run and more organized than VCA Mueller. Less crowded and you get more attention for your…read morepet. Prices are way more reasonable. More honest employees than Mueller where I got scammed by some girl at the side front counter and my dog was abused by a male technician who slyly peeked into our waiting room probably bribed by my bitch enemy who also was a client there. Nothing like that ever happens here. Smaller clinic but more efficient here .

We've been going to Dr. Purwall and the team at Laguna Creek Veterinary Hospital since they opened…read moretheir doors, and over the years they've cared for multiple pets for our family. At this point, they truly feel like extended family. What stands out most is the combination of knowledge and compassion. They take the time to explain things clearly, answer questions, and make sure you feel comfortable with decisions -- you never feel rushed, and you always feel heard. They've been there for the happy moments and also the incredibly hard ones. When we've had to say goodbye to pets, they were even able to come to our home to provide end-of-life care. That level of kindness meant more than I can really put into words, and it's something that's very hard to find. They've not only cared for my pets, but also cared for animals belonging to my parents over the years, so in many ways they've watched me grow from high school into adulthood and now almost 50, through multiple generations of pets. That kind of history creates a level of trust that's priceless. The office is clean, the staff is warm and professional, and you can tell everyone there genuinely cares about the animals they treat. If you're looking for a vet team that combines expertise with real compassion, this is a special place.

Petlove Veterinary Hospital - Petlove Veterinary Hospital, Elk Grove

Petlove Veterinary Hospital

(34 reviews)

I'm updating my review from 2024 after the most recent experiences here. It seems like the overall…read morequality of care has gone downhill. They were excellent when my mom and I brought our 2 dogs back in 2024 but last year the exams were very quick and it felt like the doctor barely checked our dogs out. They also seem to give inconsistent guidance and requirements when it comes to pet exams. One of my dogs gets bad seasonal allergies and we take them in to get cytopoint shots every other month or so during the spring and summer months. They told us at first exams were only needed once a year even when getting cytopoint shots but the last time I tried to get them in for just the shot they told me they needed to do another exam even though it was done 6 months ago. They tried to tell me issues like allergies and cytopoint require an exam every 6 months instead of 12 which, again, was never required here or at any other vet we've been to before. My mom wasn't satisfied with our last visit either and they tried to reach out about her negative review but she didn't want to deal with them anymore. They also consistently spam my inbox with reminders to bring my dogs in long before they actually need to be seen so I think it's time we look elsewhere for a different vet.

We came here for my pet cat. We were fortunate enough to be seen by Deep & Dr. Saini. Very friendly…read moreand professional. They took great care of my cat. Thank You.

VCA Mueller Pet Medical Center

VCA Mueller Pet Medical Center

(527 reviews)

I had a great and efficient experience with my medical team. Dr. Sun was very thorough and detailed…read morewith our care, I also appreciate Nadine in reception and technician Stephanie for making a stressful experience not so scary. Thank you!

Yesterday, my dog, Kenzo, was seriously injured during an altercation with another dog in our…read morehousehold. We contacted several veterinary hospitals in the Sacramento area and chose this facility because it initially appeared to be one of the more affordable options. Over the phone, we were quoted $176 for emergency care, which we paid. We were then told that additional treatment, including wound cleaning, fluids, and a methadone injection for pain, could cost approximately $750. Because of our financial limitations, I applied for CareCredit and was approved for $800. Once we were placed in a room, however, additional charges began accumulating. We were eventually told that Kenzo needed laceration surgery because the wound was deeper than initially expected and that he should stay overnight. The total estimate increased to approximately $4,000-$5,000, which was completely outside of what we could afford. We spent approximately four to six hours discussing our options and repeatedly explained that we did not have the financial ability to cover those costs. We were able to pay approximately $228 for his medications. The hospital also had us apply for their charity program, but both my significant other and I were denied. During the process, I felt pressured by a veterinary assistant to make a payment and consider the cost despite repeatedly explaining that we simply could not afford the treatment. Eventually, Kenzo was discharged and sent home. Unfortunately, since the accident, Kenzo has been unable to urinate normally. The hospital contacted us twice today for follow-up and recommended that he return to be evaluated. I explained that before bringing him back, I wanted to know whether they could work with us financially or offer some type of payment plan. They said they would speak with the doctor and get back to me. Erica later called me back and informed me that they would be conducting a welfare check on Kenzo. I was told this does not mean that I am in trouble, but that they want to verify that Kenzo is okay, breathing normally, and receiving appropriate care. I had already explained during the follow-up call that Kenzo is eating well and breathing normally; his primary issue is that he is having difficulty urinating. I have since been able to schedule Kenzo an appointment with the SPCA at 10:30 a.m. tomorrow so that he can be evaluated. Erica stated that they will still conduct the welfare check to confirm the appointment and check on Kenzo's condition. While I understand the hospital may have concerns about his well-being, I found the welfare check unexpected given that I have been communicating with them, explaining his condition, and actively arranging follow-up care. My overall experience with this facility has been extremely disappointing. I felt that there was significant pressure to pay for treatments that I repeatedly explained I could not afford, and the costs were substantially higher than what was initially communicated to me. I understand that veterinary care can be expensive and that certain treatments may become necessary once an animal is examined. However, I believe pet owners should be given clear information about potential costs and reasonable options when they are experiencing financial hardship. Based on my personal experience, I would not return to this facility and would encourage other pet owners to carefully ask about costs, treatment options, and payment arrangements before proceeding.

VEG ER for Pets - emergencypethospital - Updated October 2026

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