This is a difficult review to write because we ultimately lost our dog, but the staff at VEG did everything they could to make it a compassionate experience. We brought in our Pomeranian because he was experiencing significant pain. I was expecting the visit to go like other visits I had before at other vet emergency hospitals, where they whisk your pet away and you spend all of your time waiting and wondering what is happening. Instead, we were escorted to a nice padded bench (that he promptly shed all over, sorry if you are still finding fur there) and most of the examinations and work was done there. The staff was so kind and friendly, coming over to check on us and give him pats and so much love. There was another emergency surgery happening when we arrived, so they were giving us constant updates to make sure we knew what was going on. When I spoke to the vet, she was kind and gave specific recommendations (rather than a past emergency vet experience where they just gave us options and expected us to know what to do). Unfortunately, it became clear that our Pomeranian was not doing well, as he started displaying severe neurological symptoms and declined rapidly despite the treatment for his pain and a UTI. The vet ultimately suspected a brain tumor based on his behavior, and was very upfront and clear with us about his chances. Although it was devastating, we really appreciated how honest they were. We made the difficult decision to put him down (he had declined so quickly he probably would not have lasted the night), and everyone was so kind during the process. They gave us time to be with him and were so kind and sympathetic during the process. Although I am still heartbroken at losing our dog, the fact that we were able to spend so much of his last day actually being with him was something we really treasured, especially since the loss was so unexpected. read more

Veterinary Emergency Group - They gave him a beautiful throne that he enjoyed - Emergency Pet Hospital Near Me - Pleasant Hill, California

Today I brought in a small wild bird that had been attacked by my neighborhood cat . It was very seriously injured, and I was heartbroken. When I arrived and called from the parking lot, someone came out immediately to help. The veterinarian carefully examined the bird, patiently explained its condition, and told me the kindest thing was to let it go peacefully. I was devastated, but the doctor reassured me that the little bird would not suffer anymore and that euthanasia would relieve its pain. The veterinarian was incredibly patient and compassionate. RIP, little bird. I hope you have a peaceful and happy next life. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Pleasant Hill, California

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I cannot thank the team here enough for the incredible care they provided for my dog, Duke. Emergency vet visits are always stressful, but Tiana, Zoey, Dr. Molly, and Dr. Rudin were all absolutely fantastic. From the moment I called and then when we arrived shortly after, they were caring, understanding, and genuinely invested in Duke's well-being. The clinic itself was pristine, and even though there were a lot of animals being triaged when we were there, the environment did not seem chaotic at all. They ran everything so efficiently. The team reallt went above and beyond to help ease my nerves, explaining everything in a very calm, thorough, and easy-to-understand way. Having that level of clear communication and compassion during a scary moment made all the difference. I am so grateful to everyone there and would highly, highly recommend them. Thank you! read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Pleasant Hill, California

Wow!! I am shocked with how impressive the staff is here. We have a 6 month old pug who had a little situation. We called and spoke with Lydia ( who was extremely pleasant). She advised us to bring our baby in. From the moment you walk into the facility, it's clean and open filled with warm energy. We have 3 older dogs so we are very familiar with doggy ER's. This one outshines the rest for sure. Aside from a great set up, the staff were all outstanding!! Including the vet who helped my baby in the waiting room. Bravo to this facility, we will be life long patients. Now if you could only train Sage centers to replicate your staff and office set up, the Bay Area would be set for our fur babies elite care! Thank you VEG!! read more

Veterinary Emergency Group - Billy - Emergency Pet Hospital Near Me - Pleasant Hill, California

Sophie had a seizure while getting groomed. The great folks at Pets Smart rushed her to the vet. VEG took really good care of her. Big shout out to the day & evening doctors and their staff. Everyone was helpful & calming. We learned some new things and everything turned out fine. #HighlyRecommended "if necessary" read more

Veterinary Emergency Group - Sophie... - Emergency Pet Hospital Near Me - Pleasant Hill, California

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My dog was given far too much anesthesia and when unable to metabolize the excessive amount of drugs I was charged for the supportive care necessary to help him recover, only after I was offered an excessive amount of test that would do nothing to help him. I'm only hoping no permanent damage was done to my dog. Don't take you pets to VEG read more

My poor baby had a prolonged bout of diarrhea. That may not sound serious, but I became deeply afraid after over a week that she was becoming dehydrated or that it was something life-threatening. We had never been to VEG before but our vet recommended it so my husband brought our girl there. He said that everyone was so compassionate, all of the staff truly show up in a way that makes you feel like they care about your pup. And they took our concerns seriously rather than dismissing it. I am so glad they did because the testing revealed potential unknown dangers lurking (growths on her organs). Ultimately, we did eventually identify the presumed source of her diarrhea as being related to the pesticide that is being sprayed in our neighborhood on the sidewalks and Roundup in the grass. The treatment was very effective, ranging from dietary support to probiotics to stool bulking methodologies and subcutaneous fluids to address the dehydration. The follow-ups from the vet were very welcome and we really felt like they wanted to make sure our pup was safe long after we had gone home. I actually called them with an update a few weeks later, and the front desk staff connected me to the vet so that she could take the information down. I really appreciated that level of note-taking and individual attention. We now have a long-term plan for the unexpected nodules and her diarrhea resolved. Other things that are notable and very appreciated included the way that they provided an invoice with line items so we could pick and choose which interventions / diagnostics we were comfortable doing. And finally, being able to stay with your dog, aka the open concept, is a beautiful thing. My only regret is that I hadn't taken my other dog, my late soul dog, here when she was ill. I have no doubt that my other dog would either still be with us today or would have passed more peacefully with us beside her if only we had come here instead of the other ER vet we had gone to. It means the world that this type of emergency vet exists. read more

Veterinary Emergency Group - Post sedation on a recovery couch - Emergency Pet Hospital Near Me - Pleasant Hill, California

We had had 2 experiences with VEG, both were great. I had heard this was a great choice, should we have an emergency within our pets. The first was just a phone call. One night one pup was acting strange. She was shaking and super clingy. I called and they had be speak to one of the veterinarians. She asked questions and told me she thought our pup was ok and we could remain at home, coming in if things changed or got worse. In the end, she eventually relaxed and was ok. Our second was with our other pup, who has had gland issues. I was out of town and my husband saw she was starting to have some swelling and knew to take her to VEG. He was very impressed by the whole experience. They let you in, as doors are locked. The facility is mostly a large open space with separate places for each animal to be cared for. They quickly had her examined, determined what was needed and completed the needed procedure. My husband was able to be with her most of the time and was encouraged to talk to her and pet her, as they know it helps keep our babies calm. He was even offered to observe the procedure, though he chose to not look and just pet her. They do have private areas for use as needed. In any emergency, this is where we will be going and highly recommend VEG. Thanks for taking such good care of our pups. read more

Veterinary Emergency Group - Coned and ready to go home. - Emergency Pet Hospital Near Me - Pleasant Hill, California

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That dreaded day came for us, the day you have to make the gut wrenching decision to send your animal across the rainbow bridge. Our 16 year old cat woke me early last Monday squalling, the kind of squalling they make when they go for a car ride. I found him in the hallway unable to use his hind legs, poor baby was army crawling with this front legs to try and get down stairs. I picked him up, it was obvious something had happened. I stayed up with him the rest of the evening as his breathing had started to get labored and I didn't want him to die alone. He survived the night so first thing in the morning, I started calling veterinary offices to inquire about euthanasia. Most I called wanted upwards of $700 to put Wilson out of his misery. I was flabbergasted!!!! Then I called VEG, our experience for such an awful experience was amazing. They met my daughter and I at the door, we were immediately taken to a table where a team of at least 5 started to work on our poor boy. The doctor agreed, it was in Wilson's best interest to be humanely put to sleep. They got IV access and then escorted us to a comfortable private room. Wilson was laid on a blanket on a couch where we could be with him, the doctor came in and explained everything she was going to do and what we might or might not see from Wilson. At 10:00am, Wilson crossed the Rainbow Bridge. I cannot THANK VEG enough for helping our sweet kitty, for being so supportive of us. They were professional, they were personable and I am very happy with our experience of VEG. read more

Veterinary Emergency Group - RIP Wilson - Emergency Pet Hospital Near Me - Pleasant Hill, California

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Today our family made the extremely difficult decision to put to rest our 12 year old Rhodesian Ridgeback, Ruby. She was an amazing companion and I struggle to hold back the tears while writing this review. The staff at VEG was simply amazing, and Dr. Shannon took the utmost care to explain everything and give us the necessary time to make the decision on what would be best for Ruby. There will never be another dog like her, and we want to express our gratitude to the staff for showing the grace and consideration through Ruby's final moments. We even gave her Hershey's kisses drops which were in the room for a final "meal". We wanted to leave that taste in her mouth as she passed. THANK YOU!! read more

Veterinary Emergency Group - Ruby Love - Emergency Pet Hospital Near Me - Pleasant Hill, California

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We went early because our old dog was up all night trying to poop. In the early morning it's not too crowded. I've heard that later in the day they can get swamped. They were very nice and they took care of our old boy (16 yo). It's pricey but it's an emergency service. You know how you can be upset when your beloved pet is in distress. They have coffee, tea and cookies to keep your mind off the situation. It's a little thing but it's nice. And our little guy is doing well now. It's nice to know there's a place to go when you really need it. They sent the records to our regular vet. They do prioritize the more urgent cases but we came at a good time. We've been to the San Ramon clinic too. Same experience. read more

During a stressful moment VEG provided rapid and amazing care to our little 4.lb dog. They were very informative and transparent with their service. Vet tech Zoey and Dr Swan walked us through the recommended medical treatment and gave confidence in proceeding with treatment. The entire team was very kind and attentive and it amazed us with how well equipped this vet ER was. I 100% would recommend this organization. Thank you VEG for providing care for our fur baby. read more

Veterinary Emergency Group - VEG - Emergency Pet Hospital Near Me - Pleasant Hill, California

My baby was not happy to get in her carriers go to the emergency vet. Once in the car, she was a calm, good kitty girl. Everyone at the clinic was pleasant and helpful. We were ushered into a comfortable room. After they took her vitals, I left her out of her carrier. She liked the doctor she saw, and so did I. After they gave her an anti-nausea shot, which would sting, she went crazy. I have never seen her so upset. Before we left, they brought her some food. She ate it all. They brought some more, then put some in her carrier. She walked in, they zipped it closed, and we were on our way. The blood test results are read in this office. If an animal needs X-rays, they can have the results in an hour. There is parking; however, the lot is shared with other businesses. read more

This place is great!! I've never been to a vet with an open concept like this one. Everyone was very knowledgeable and caring. Although it was on the pricey side, it was nice having my dog in good hands after hours. I would definitely make the drive to VEG in the future if needed. Thank you VEG for helping with Charlie! read more

Veterinary Emergency Group - Open concept - Emergency Pet Hospital Near Me - Pleasant Hill, California

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I've used another location before. And VEG is consistent in wonderful care for your animal. It's comforting to know I have them 24/7 if something happens. From calling in to the whole situation, my dog and I were cared for. He's a rescue w trust issues. I'm able to be w him the whole way and let the team know his behavior so they can choose the best treatment. And they did. They all must love what they do there as I felt they were there for me through a hard time. And that is what they tell you. 24/7 u can get help. Even the vet will talk to u on phone! read more

Veterinary Emergency Group - Inside - Emergency Pet Hospital Near Me - Pleasant Hill, California

Dr. Figueroa, Hannah, Annalise, and the entire team were seriously incredible. We were triaged almost immediately when we walked in, and while there was a bit of a wait to see the doctor, it felt pretty timely considering it's an emergency service and they're handling urgent cases. it ended up being way more serious than i initially thought as my dog needed to be hospitalized overnight. although i was extremely anxious about the situation, the way they handled everything with such care and compassion made all the difference. what really stood out was how much they prioritized my comfort too. they allowed me to stay with my dog the whole time, offered me drinks, snacks, and blankets. the open layout meant i could be right there with him during treatments and procedures, which gave me so much peace of mind during a really stressful situation. communication was clear and thorough - they walked me through the treatment plan and made sure i understood everything that was happening. the facility itself is super clean, organized, and spacious with a centralized location that's easy to get to. yes, the cost was a lot, but that's expected with emergency vet care and honestly worth every penny for the level of care we received. the whole team treated him with so much love and i genuinely can't thank them enough. if you ever find yourself in an emergency situation with your pet, i can't recommend VEG enough. read more

Amazing service! All the staff was so attentive to my Frenchie that had a ruptured cyst in his rectum. They took care of him so well and stopped the bleeding. So happy to have this ER Vet so close to home read more

Brought my K9, Sora to VEG yesterday due to blood in stool and vomiting. Dr. Wilkinson and her staff were very kind and attentive to my girl. Highly recommend for emergency doggie visits. Thank you to all the staff. She no longer has blood in her stool and we are currently at the beach back to normal. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Pleasant Hill, California

I was there today with our bunny. The vet tech did not know how to handle a rabbit. I think she was rough with our baby causing her to break her back and die. I have never witnessed a rabbit in that state before it was absolutely horrific. I'm sure they will come on here and defend their actions. But I know what I saw. read more

Just left VEG and all I can say is the staff is amazing, the doctors are horrible! Brought my 15 year old boston in for sudden loss of appetite and vomiting - the doctor never did an exam and was worried about a blockage. No exam at all, yet I am charged for one, and also a miscellaneous $100 fee. To make it even better, the vet techs asked the doctor if she wanted to examine another patient, laughing, as if this doctor has a history of failure to examine. Pretty much paid $1200 for labs, Cerenia, and fluids, all while sitting in a waiting area! I have 3 dogs, a 15 year old with IMHA, another 15yo seen today, and a 9yo that is currently being seen at Sage ophthalmology -- I know what medical care is needed and I know good medical care, VEG care is pure garbage. I will say the vet techs are amazing, caring and personable. read more

Veterinary Emergency Group - Bill - Emergency Pet Hospital Near Me - Pleasant Hill, California

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Dr. Sana Banaeianzadeh and the crew on the night I brought in my dog after an attack were like angels after a six hour ordeal in Berkeley at another emergency clinic...VEG was so far above par in every way. They were professional, efficient, and friendly. The floor plan is open, so you don't have to wonder where they have taken your best friend or if he's okay. I'll never take my dog to another emergency clinic. This place is simply the best I've experienced. The standard of care is through the roof. Well done and thank you team!! read more

Veterinary Emergency Group - Rockin' the cone. - Emergency Pet Hospital Near Me - Pleasant Hill, California

My pug Louie has been going through some health challenges and needed an ultrasound after a visit to an urgent care vet near our home. I called veg to see if they could get me in same day as the urgent care couldn't do it for a day or too. Veg got me in right away. They were able to do the ultrasound and a bunch of other diagnostic tests that Louie needed. The staff was amazing and the way they practice medicine where they allow you to be a part of the process is amazing! Highly recommend! read more

I had to bring my dog in for emergency treatment, and followed with two more visits as I raced to find answers about a sudden onset of seizures in my pup. I came here at the recommendation of my vet, and it is by far the best experience I have had in some pretty scary moments. The biggest thing for me is that they allow me to stay with my dog. I don't have to hand her off, knowing that she is going to be terrified and alone in a cage for the wait period and during treatment. Anti-fear practices were present from the beginning, and my pup was able to be less terrified. VEG helped me navigate through a very stressful situation, over the period of 3 days that I called and/or came in. Each time I was met with patience, empathy, excellent care, and the information I needed to get through each moment. Even the periods where I had to wait for assistance, though long, made it clear just how efficient and professional the staff and doctors are. This will be the only emergency vet I will go to for as long as possible (but hopefully unnecessary). I will mention that I have been to emergency care places in three different states within the last 3 1/2 years, and I stand by this being the best by far. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Pleasant Hill, California

2nd time coming here and they are all so welcoming and very helpful. They let you know who they are and what they are going to do before doing it. I also like how they text you the link with summary of care + invoice. I always misplace important papers so I like how everything is digital but they will make a paper copy as well. read more

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I am SO sorry I made the unfortunate decision to go to VEG. It was the nearest ER Vet and my poor kitty needed immediate attention. She came in from outside and it was obvious that she had gotten into some type of poison/toxic substance whether intentional or accidental. Bella was a very healthy cat, full of energy and though I wanted her to be strictly indoors like my others, she wouldn't have it and would cry and scratch at the door to go out, so I let her have her way. She never strayed and spent most her outside time on the porch or patio. She really was indoor/outdoor and always came in at or before dinner time for the night, the same routine every day for the nearly 9 years we were together. Anyway, that awful night a short time after she came in she was drooling profusely and obviously very sick. I rushed her to VEG and told them what happened. Unfortunately I had no idea what she could have ingested but it was clearly something very toxic. They proceeded to run every test they could think of and I trusted that they knew what they were doing. (being 80 years old didn't help). The whole time I believed they were trying to detect and fix what had happened to her. I even asked the nurse if the poison would show up in the blood tests, he said sometimes it does. She never stopped drooling and got progressively worse while we were waiting for the results of the final test (which was a heart test). They even tested for FELV/FIV, etc. Really?! How does that have anything to do with poisoning? The worse thing for me is that she suffered for so long unnecessarily. I was with her the whole time and it's inexcusable that they let her linger in pain all that time. She was dying and they knew it. I'm just so sorry I was too stupid not to see what was going on. How can a Vet who is supposed to be knowledgeable and caring let my precious Bella suffer when they knew she wouldn't survive? I blame myself for allowing all those tests that she was put through in vain. I honestly believed they were trying to find a way to help her. She couldn't even lift her head. The doctor opened her mouth and said "her tongue is extremely swollen". Then he left the room. That was an understatement. It was beyond swollen. I was horrified! I said "what can be done?" He said "Well, you can take her home to die or we can euthanize her now." Cold and matter-of-fact. I have been sick since that horrible day and I hope nobody else will ever have to go through that. I have so much guilt. Forgive me Bella. read more

First off, unlike other pet hospitals, your pet is triaged shorty after arrival unless it's a true emergency, then they rush to your pet right away! Second, the staff are amazing! They treated my pup and I with compassion and care. My pup had a fever, lethargy, holding up a hind leg. The vet did a thorough exam and brought his fever down and the eventual culprit discovered was an anal gland infection and eventual abscess. I will not hesitate to go directly to VEG in the future if emergency pet care is needed. The initial exam and visit did not turn up the eventual culprit, so after my initial review, the medical director reached out to me to get my feedback and offered to refund parts of the initial cost. It's not always that you find a business that cares about customer satisfaction, and I really appreciated him reaching out and making things right. read more

VEG has been there for my entire fur family any time that emergency care has been needed. From two years ago with a bowel obstruction to yesterday's life threatening pneumonia, they have only ever provided the utmost best veterinary care for our dogs and for our chinchilla. They have an open floor plan where you can spend time with your recovering animals and with them being open 24hrs a day, during any point of hospitalization they are happy to have you there with them. On top of that they also have rooms where you and your animals can have a bit more privacy if needed. Everyone who works there is always so kind and level headed, even during the most serious of cases, and they are always quick to respond even when there are 10 other patients being helped at the same time. The staff at VEG has saved the lives of multiple animals in our care and they always go above and beyond to give your animals the best outcome possible. While I hope that nobody would ever need to go to the emergency vet, sometimes it is unavoidable and during those times I wouldn't recommend any other emergency vet than this one. I will always be eternally grateful for everyone at VEG and I know that should anything ever happen in the future, this is where I'll be taking my animals. read more

Veterinary Emergency Group - This is Daisy our 13 year old Chihuahua, recovering from pneumonia in the one of the oxygen chambers at VEG - Emergency Pet Hospital Near Me - Pleasant Hill, California

Updating since we had another hospitalization recently for pneumonia and VEG did an amazing job with my sweet girl. She was unusually fearful because she was feeling horrible, so she snapped at the vet and nurses during her first exam, but they were so understanding and patient. I felt terrible, but they were so nice about it. She had to stay overnight, but we visited her a few times and each time we had staff come over to check if we needed anything, had any questions, etc. They also did their best to make her comfortable (even setting up a bed and headrest made of towels for her to lean on) while she was with them. We loved the way the nurses interacted with her. We saw them petting her, calling her nicknames, etc. and she was even wagging her tail when they opened the door to the oxygen chamber. She looked so excited to see them! The front desk staff was awesome as well. They were so friendly and incredibly helpful with any administrative issues we had, like splitting up payment on different cards. I will never take my pets to another emergency vet if I can avoid it. VEG is superior in every way to any other emergency vet I've been to. read more

Veterinary Emergency Group - Nice and spacious kennel with dog bed and blankets provided by VEG for her overnight stay! - Emergency Pet Hospital Near Me - Pleasant Hill, California

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We brought our cat Roxy to VEG (Veterinarian Emergency Group) last night, and the care she received meant the world to us. Dr. Wilkinson was so kind, smart, and genuinely compassionate during every moment. The whole team supported us through a scary time, checked in on Roxy continuously, and treated her like their own. We're incredibly grateful! highly recommend VEG if your pet needs emergency care. - Nikka and Maricela read more

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On Christmas Eve, my dog suddenly started having difficulty walking and was holding her head to the side and acting very anxious. I thought she had had a stroke or ruptured a disc when she jumped out of the car. She is around 14 yrs old and also has Cushing's disease. She has 2 tumors on her adrenal glands and they could be cancerous. Upon entering this facility, someone immediately greeted us and directed us to some seating. I had called ahead to say we were coming but did not have time to fill out the intake form they had sent. They got basic information and then they called a vet over who did a quick exam on Molly. She noticed she had nystagmus which is rapid eye movements. We hadn't even noticed that. The vet mentioned idiopathic vestibular disease, and then I remembered Molly had had that before, but it was a very minor case compared to this episode. The vet said she'd back and the clerk brought a soft pad and a blanket for Molly to lie on. I thought that was really nice, I've been to plenty of emergency vets before and that was a first. Also, I was shocked they did not immediately ask for a credit card and as most emergency vets want that upfront. In a few minutes the vet came back and did a few more neuro checks. Since Molly has Cushing's and adrenal tumors, I asked her if she could have a brain tumor that was causing this. She said it was a possibility but they didn't have an MRI machine or a CT scanner. She told me about a new emergency vet that only took neurology cases, Neuro Vet. She said I could call them and see if they could see her. I called them and was able to get an appt. right away. The vet said there would be no charge. That was another shock. We really appreciated the fact that they examined Molly right away, and directed us to another specialist who was able to confirm it was Idiopathic Vestibular Disease. I highly recommend this emergency clinic. read more

We had to bring our GSD in last week after he was very sick at home. Unfortunately it turned out he had cancer and had to be put down. I'm writing this becuase of the service and compasion shown by the entire staff and doctor at the clinic. Everyone treated us like they knew us forever and were just as upset as we were. Once we made the difficult decision, they helped us get through it, and even offered our dog the best final meal he could have ever had. Thank you to the entire team. It's never easy walking into the emergency vet, but if you ever need to, I reccommend VEG in Pleasant Hill. They truly care. read more

Veterinary Emergency Group - Emergency Pet Hospital Near Me - Pleasant Hill, California

I have been to VEG on two occasions with each of my dogs. They are always very quick to have the Vet examine your pet when you arrive. It's an open bay concept so it's different but they let you stay with your animal for the entire visit. I am grateful that they were able to see my dogs late at night and on weekends. I called around before I came to VEG and it seems that is not always the case for other emergency vets. All the staff members are always very thoughtful and kind. I would recommend VEG for anyone in search of an emergency vet. They are a great of veterinary professionals. read more

Another stressful trip to VEG and they consistently deliver exceptional care! Dr Wilkinson is amazing. smart, kind and took excellent care of my sweet little Daisy. I am so grateful to the team at VEG and highly recommend this group! read more

Veterinary Emergency Group - Daisy - Emergency Pet Hospital Near Me - Pleasant Hill, California

I had called months ago as my cat was breathing heavy and was triaged the moment I walked in the door and they had his paw shaved and we're giving him fluids. Within minutes they were checking his heart and he was in heart failure. Unfortunately that was his last day but they were amazing and so kind. I just wonder why there aren't other non-emergency veterinarians out there or vets that put your pet to sleep for a living that don't get a score over 4.3? Why can't they all be like this? read more

Veterinary Emergency Group - This is Batman - Emergency Pet Hospital Near Me - Pleasant Hill, California

They really took care with love to our dog that we took at 5 in the morning. Are very knowledgable and caring. I wish they can be our regular go to. read more

First and foremost - the entire staff here are angels. They saved my dogs life and were with us at every step. For one of the scariest times for me as a pet owner ( I see her as my child), I am beyond thankful to the doctors and nurses at VEG. We got some not so great news that required immediate surgery and the team calmly walked through everything in a calm and informative way. Post operation, they were attentive and looking out for my dogs recovery. They provided the same level of care to every family that walked through those doors ( we were there for 19 hours.) These folks really care about savings lives and healing. Where I have felt in the dark or like a number at other animal hospitals - here they work as a team to stabilize and heal every animal that walks through the door. So beyond thankful to this team! They are true healers in this world. read more

Veterinary Emergency Group - My little pup post operation. Gave her a comfy room to recover in with us. - Emergency Pet Hospital Near Me - Pleasant Hill, California

As a dog rescue, we have been here multiple times since they opened. Always very knowledgeable and compassionate, have handled some very urgent and complex cases for us (you never know the dog's history when it comes in from a shelter). This week it was a personal dog - and they did everything they could, even bringing in a board certified surgeon late on a Friday to try to save him. They were there for us the entire time. read more

I strongly recommend this emergency vet! I have been here with my cat and now my dog. They are professional, caring, and provide an excellent care experience! I accidentally went to SAGE Vet (2 min away from VEG) and was treated terribly right away (pls see my review of them if interested). VEG reception is warm and kind. The doctor was respectful, caring, and informative. The provided excellent info to help me know what to expect. We are so glad to be getting care here. Update: they found the foxtail! It was the biggest they had ever seen. Dr. Wilkinson is amazing and the veterinary nurse Jori and vet tech Anais were stars! read more

I called after I woke up to my cat having an asthma attack. I was able to quickly check in online and when I arrived they opened the doors for me, got me and my kitty into a room right away, and even offered me water. The cost for chest X-ray, vitals, and bloodwork were high, but not beyond what I expected. They added a sedative to my invoice but ended up not needing to use it, which reduced my cost. I got to be in the room while they did her vitals and bloodwork, and I appreciated the level of care and all of the staff who handled my kitty very gently through a traumatizing experience for her. They also offered payment plan options. I ultimately declined medication due to possible risks, but I am glad to have peace of mind and a place I feel comfortable taking my cats to if another emergency happens. read more

Veterinary Emergency Group - Treatment Room - Emergency Pet Hospital Near Me - Pleasant Hill, California

I truly cannot thank the staff here enough. Immediately upon walking towards the building, someone opened the front door for me. They were able to see my cat immediately for consistent vomiting. He's a pain in the butt but they got his x-rays done, blood work, etc. He did need sedation because he's crazy but everyone was so helpful, empathetic and sweet. I will definitely be back with any emergency pet needs! Thank you so much to everyone who helped me and my baby! read more

Veterinary Emergency Group - Individual room - Emergency Pet Hospital Near Me - Pleasant Hill, California