Recently, I encountered a concerning situation with Muller Hospital's process of communicating to me that left me upset. I reached out to the hospital immediately. In response to my concerns, Dana, was genuine and compassionate. She acknowledged my right to feel upset and expressed her concern. Jamie then called me from Patient Services, eager to understand the situation and provide further assistance. The following day, I went to the hospital for my Shih Tzu, Fannie's, vaccine. During our visit, Jamie met with me and discussed our concerns. We spent time exchanging information and addressing any lingering issues. Jamie recognized my distress and assured me that the situation would be handled promptly and effectively, emphasizing that such incidents wouldn't recur. For me, this experience highlighted the importance of effective communication and understanding between pet owners and veterinary professionals. While the hospital's medical expertise is so highly invaluable, it's equally crucial to have a supportive and empathetic environment where concerns can be addressed and resolved. The hospital's handling of the situation demonstrated exceptional professionalism and care. By acknowledging the mistake, taking responsibility, and sharing the information, they provided a clear path forward and fostered a sense of trust and confidence. This approach is particularly important when dealing with our beloved pets, as it ensures that we feel supported and understood during challenging times. Thank you Ann Zeltner & Fannie read more

We have three dogs... Cooper, Jerry and Biscuit. They are patients at Muller Vet for over 10 years. There's plenty of parking and the office is clean and well organized. From the front desk staff to the doctors and assistants, this office has the best bedside manners. They are super friendly and professional. My husband and I never feel rushed during the appointments. I highly recommend this office for your pet medical needs. read more

Muller Veterinary Hospital - Patients at Muller Vet. - Veterinarians Near Me - Walnut Creek, California

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We brought our dogs, Bella and Waffles, to Muller Veterinary when we moved to the area 2 years ago. There is always parking available in the lot. When you arrive, they have numbered check-in areas to wait. We have never felt better about the exceptional level of care given to our dogs. Dr. Troy is so incredibly knowledgeable and kind. We have also had great experiences with Dr. Harris. The reminders for annual checkups are helpful. And if there is something going on with one of our dogs, they always make sure to follow up. I highly recommend Muller Veterinary to anyone who loves their pets as much as I do. read more

Muller Veterinary Hospital - Waffles and Bella love being under the care of Dr. Troy and Dr. Harris - Veterinarians Near Me - Walnut Creek, California

Run to Modern Animal!! The doctors at this hospital are unwilling and unable to accommodate anxious dogs or people. Their staff is unethical, unprofessional and not fans of the hospital they work for. The h.r. person is a gem and boy do they need her! read more

This place is wonderful. It was not our pet's hospital but it came recommended and we are considering moving to them when it comes time to adopt another family member. Disclaimer: this review is based off a single brief but poignant experience we had with them, and not as a long-term client of theirs. Our beloved pup died suddenly and very unexpectedly in Spring and in our shock we were at a loss of how to handle everything post-passing. We brought him into Muller at our neighbor's recommendation to discuss cremation and after-care. The staff here are beyond kind, empathetic, patient, and warm. I credit the amazing staff here for helping turn a traumatic experience for our family with 2 young kids into a goodbye that was bittersweet, not rushed, and comfortable. They care for pets, alive and passed, yes, but from what we've seen, they also care for the people whose lives they are/were a part of. This is what an animal hospital should be! read more

Our whole fur family loves this vet! We personally see Dr. Harris and the girls in the PT department. I've had nothing but great experiences with the staff, availability of the schedule, cost, and most of all car for my pets. We've been here through good visits and sad visits and they have always made us feel good leaving the office. I have gone to many vets over the years and can confidently say I do not plan on going anywhere else as long as this office is around. Thank you to everyone at the office who takes care of not only our fur babies but us as well! read more

Dr Yamamoto is the best. I greatly appreciate all the help with my Buster who is incredibly anxious at the vet office! Astro is easy peasy and has been seen once by another who was fine with him. Buster can be intimidating to some. They were and have been incredibly helpful and accommodating time and time again including the office manager Dana. I truly have appreciated your support for my boys! read more

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My puppy, Cally, is a patient at Muller Veterinary Hospital. What a difference it makes to take her to a vet she trusts! Dr. Harris is caring and has a great rapport with our puppy. I've read stories about how scared puppies can get when visiting the vet, but my puppy loves her doctor. We've had to bring our puppy in a few times and the staff have been very caring. I would recommend Muller Veterinary Hospital. Dr. Harris is always so thorough and caring towards my pet. read more

This was the place I use to take my baby years ago before he passed. When I finally got a new puppy we rescued him during covid and had to pick up at the vet where they neutered him. We had to stay since Muller wasn't taking new patients. I wish I hadn't taken so long to go back. About 4 years later we made our way back and really can appreciate the amazing treatment you and your babies get at Muller. We love it here. They take their time with my doggy even though he's super anxious and less than cooperative. They really care. They're patient and so understanding. I really felt like they were not trying to charge me an arm and a leg. read more

The staff here is thoughtful and well-organized. The office is clean and up-to-date. I found them to be honest and transparent, and they genuinely seem to care about the animals. I especially appreciated Dr. Jill Iwata's professionalism. I highly recommend them. read more

Great customer service and referrals. They are backed up 16 weeks, but they were so nice and accommodating with referrals, suggestions, and information. I hope I can get my pup in one day. I want to apologize for my misinformation. The rehabilitation program for this vet is backed up by 16 weeks, not the hospital itself. read more

Took my dog Bella in for a check up and for a possible urinary track infection Dr. Miller was awesome. She was great with Bella and took the time and care to find out what was going on and kept me informed through the whole appointment and after the staff was very friendly and the customer care was great I will definitely be taking Bella back and highly recommend Mueller veterinary read more

Our 3+ year old pet rat, Curly was nearing end of life, and I had searched intently for a veterinarian hospital where we could take him. Muller was the only one who offered these services for a reasonable price. The morning I was supposed to bring him in, we were dealing with a death in the family...My dad kindly offered to bring Curly in for euthanasia, as my hands were tied. Dr. Miller adjusted, called to confirm all the details with me, and just went above and beyond. The care, communication, and empathy in this experience make it unforgettable. This is what veterinary practice is all about. read more

Muller Veterinary Hospital - Spot and Curly our rescued guys. - Veterinarians Near Me - Walnut Creek, California

This is one of the most reasonable vet clinics I have been at. They are fair and not trying to push unnecessary tests and procedures on you. We love our vet Dr. Iwata. She is efficient, caring, did her homework before coming in the room, and already had a game plan for my boy. Her staff gathered all the necessary records ahead of time so that she could review them ahead of time. It's the whole team made us feel welcome and cared for. We walked out with what we needed. Highly recommended! read more

Knowledgeable doctors. Great location and I love that they don't overbook themselves. They are always running on time and never try to sell me on things I don't need for our animals. read more

I can't say enough about the doctors and staff at Muller vet. We have been coming here since gizmo and barley were puppies. Gizmo was been diagnosed with intervertebral disc about 3 years ago. We found out when gizmo was in a lot of pain and he was knuckling. I rushed him to an emergency vet on Friday night. The vet told me he would need to stay until he could be seen by a neurologist on Monday and go on an anti-inflammatory and pain meds. It would have cost me $15,000 or he would need to be put to down which was my biggest nightmare. I took him home with the pain and anti-inflammatory meds. On Monday I took him to muller and Dr. Iwata examined him and came up with a treatment plan which only cost me a couple of hundred dollars. After a couple of weeks, gizmo started to bounce back and started to walk on his paws. After 3 years gizmo is fully back to normal and sees Dr. Yamamoto for monthly acupuncture. I can't thank the doctors at muller with their care and compassion. read more

Muller Veterinary Hospital - Gizmos current picture of a healthy pup - Veterinarians Near Me - Walnut Creek, California

I had been coming here for years with my rabbits and always highly recommended them. Unfortunately I won't be returning. My rabbit is 14 1/2 yrs old. I took him in several months ago because his ears were bothering him. Before they ordered any tests, the vet was already trying to tell me he's old and probably has cancer. I paid for the tests they recommended which was a skin scraping and some blood work. They gave him some ear cream for his hair loss. His labs were totally normal. They had no idea why he was having hair loss but that was it. I worked in vet med for about 7 years before transitioning to human medicine and working with cancer patients. Why would you immediately jump to suggesting cancer without any reason. Is it that they want you to just put old animals down? We took him to another rabbit specialist for a second opinion and they reviewed the labs and did a physical and are in awe at how healthy he is for his age. Maybe they prefer dogs and cats that are easier to work with but I've seen other reviews complaining of similar instances. read more

I expressed legitimate concern of the starvation diet my dog was on by Dr. Miller and was fired as a patient :) This vet hospital knows I'm disabled as well, mind you. Also, my dog hiking company said you are just as predatory and terrible as Apollo :) FYI I never personally did in any email as you accused me of. But now I am going to call you just that. My dog was overweight after I became disabled with a neurological disease and I could not take him on the hikes I used to anymore. They know I can't drive. They know my partner (who is not married to me and was never one of the registered decision makers for my pets) drives me. Before my disease I would sit outside during covid in the heat and walk my dog and and carry my cats in carries and sit in the 100+ degree weather outside until it was over. My dog got superficial wounds to his face the day I have to go leave for a flight across the country because my grandma cracked her skull open, and one of their staff members is consistently saying things about how my dog is going to die in 3 days, etc. after hours of not actually responding to the images I sent of what were superficial wounds to his face (the emergency Vet politely told my partner Muller are idiots). My disease had me in near-choking diaphragm spasms and full body spasms while I begged their tech to stop. My partner out of anger and horror starts yelling in the background, telling me to hang up, telling the lady to stop, and he did call them predatory (which now seeing other reviews and talking to with dog walkers, they are, even though I tried to convince my partner they weren't). They demanded that my partner call them because he made their tech cry. Did I get an apology for their tech's behavior nearly suffocating me to death? Nope! My asking for an apology got me fired as a client as part of my concern when I realized the starvation diet :) In emails about concerns about my dogs weight getting too low--which by June-August he was in his ideal weight range--I got accusations that I didn't bring him in every month to weigh him because I can...walk there? Drive there? Disabled with a terminal neurological disease but am able to see my dog's bones now and it's worrying me that I don't need a scale to know that he was starving. They used the first round of emails to have Dr. Miller recommend an increase of food to a dog 1/4th my dog's size and the rest of it to continue to demand my partner call Zach to apologize and "smooth things over" for making their tech cry. No apology about literally almost killing me though. Still waiting on that. Out of desperation, we start feeding our dog table scraps and 5 cups a day...since he's active on hikes and on a starvation diet. Come time to see Dr. Yamamoto and my dog is, in fact, now underweight. I express my concerns in an email that I do not want Dr. Miller seeing my pets again. I brought up the fact that when I first brought the concerns up in August (remember, I am disabled with a terminal neurological disease) that it felt like they were more concerned about my partner contacting Zach rather than addressing my concerns. I followed up with another email that while my partner was forced to apologize, I believed I was owed one too (for almost killing me that night) and to quote what I said: "And while he (my partner) was out of line and it was addressed, I still understand where (my partner) was coming from as he watched me about to leave for the airport, barely able to physically move and in extreme physical pain. Now that my extremely rare disease is all over the news, I think reading articles on the Celine Dion announcement would actually give you insight into why he was so mad back then, because they all explain what my disease is and what I was experiencing on that phone call while he watched and listened in horror that triggered his response" So the new food shows up and I'm doing the calorie math on figuring out how to transition my dog and I realized Dr. Miller's "increase recommendation" was for a dog 1/4th my dog's size. And I bring that up with screenshots, etc. Well. Apparently I personally have been a problematic patient and have nothing but terrible interactions at every vet visit and have been told mean and rude to every staff member, according to Zach, and all the other vets hate me. That I called them predatory in emails (My email histor. That I needed to bring him in to weigh him every month (knowing I am disabled). I am neurodivergent and not the best with social cues, but when I asked for specific examples of complaints from all their vets, none could be given. Not one. I was given 6 months to find a new vet. I ended up hospitalized in early February from my neurological disease, and asked for a bit more time with the prescriptions and finding a new vet since I was 79 lbs and trying to not, you know, die. And they said "We'll cross that bridge when we get there." Thanks, Muller. Lots of compassion. Sorry I'm not dead. read more

Follow through /callbacks usually good. All female vets. You can stick with one if you prefer. The costs add up, as with any vet. However, Dr. Nilsson understood that we couldn't afford lots of diagnostic testing for symptoms related to aging in my senior dog. She worked with us to provide a way to keep our dog as healthy and comfortable as possible. read more

Words cannot even begin to express my gratitude for Dr. Miller and all of the techs and support staff who helped us through a really tough couple of days. My bunny, Sprout, is the love of my life. He's also an extraordinary difficult bun on the best of days. He came in for his scheduled neuter yesterday and went into cardiac arrest as he was coming out of surgery. Dr. Miller was able to pull him through with chest compressions, and while we must all understand that not every bunny is able to make it through, I am forever going to be grateful to Dr. Miller for saving his life. Again, many bunnies are not so lucky, and being the delicate creatures they are, sometimes even the world's best is not enough. After the surgery, Sprout was extremely weak and in need of an overnight stay at an emergency vet equipped to handle lagomorphs. We settled on Berkeley Dog and Cat, as Dr. Miller suggested. What blew me away (and again, certainly a one off in an emergency) was that she even offered to drive him over there in haste if we couldn't arrive soon. I am so happy that we got organized quickly enough. Dr. MIller coached us on a game plan we were happy with, ensuring that the calmest person would be driving without any distraction, and checking back in to ensure we all arrived safely. I cried many tears in the last 48 hours, and I can happily report that the majority of those tears were shed in joy. I cannot get over how caring, thoughtful, sensitive, and kind everyone is at Muller. They are so ready to turn emergency actions into a streamlined game plan to ensure the safety and well-being of our beloved animals. They really do care and completely put the animal first. Sprout may not be the last bunny who comes into my family, and I know he can't be with us forever. But thanks to Dr. Miller and team, I have been gifted more time with him. I'll never take it for granted and I will always remember. read more

Muller Veterinary Hospital - Sprout, happy and well. - Veterinarians Near Me - Walnut Creek, California

My Frenchie has a thing for running into things without blinking. Because of this, his eye starts to swell up pretty bad, only to find out its some kind of cut to his eyeball. Poor baby. Anyway, good news for us is that this veterinary hospitable is a quick 2-minute drive from our studio. Although I do feel like their office is a little pricey compared to others, my love for my Frenchie has no price tag, and he deserves the finest of treatment. Anyway, Dr. Yamamoto always gives us the best treatment for our dog, and always has the best suggestions that align with what's best for our family. The staff here is friendly too. The girls are big fans of Milo, and he gets excited to meet new people here as well. Overall we leave Dr. Muller's office feeling great with a smile on our face knowing that our dog is well taken care of. I highly recommend this establishment to any pet owner that lives in the area. read more

We have been clients of Muller Veterinarian since 1977. We have never had a reason to complain about the care given to our pets over the years. The doctors and staff have always answered answered all of our questions. We believe they truly care about the wellbeing of our pets. Sandy K. read more

I have a tortoise and it has been difficult to find someone in the area who can service reptiles until I found Muller! The staff is kind and professional. The veterinarian actually spent time with me answering questions, providing resources, & recommendations to another reptile veterinarian in our area if I wanted to see them. I left felling confident and prepared to help my tortoise live his best (long) life read more

Muller Veterinary Hospital - Quesadilla, the tortoise - Veterinarians Near Me - Walnut Creek, California

Most amazing veterinary staff and rehab center for animals. Our lab was unable to walk and not only did they give us amazing ideas of how to help him but a year later he is up and about. We only wish we had found them sooner. Our dog loves going to his acupuncture appointments. The office staff is so friendly and helpful. And a special thank you to Dr Nilssen read more

Muller Veterinary Hospital - Our special boy! - Veterinarians Near Me - Walnut Creek, California

After going to Muller Vet for several years, I took my terrier in to have his Rabies shot done as it was out of date. As my dog as aged, he does not like to be bothered and on the last visit, was very troubled by the handling of the doctor. They refused to see him and suggested I put him on a Trazadone. I did just that to help calm him. I went back to the appointment today and before the appointment, put my dog on 1/2 a tablet of trazadone and he went on a good walk to the doctor so he would get any anxiety out. Then when I went in to my appointment, Dr. Miller gave me a conversation that was shocking to say the least. I was there to have a Rabies shot and she explained that if my dog bit her, she would have to report him to the county for not having a rabies shot. She then asked if I had trained him on the mussel. I said no as that was not suggested. She kept on repeating that if he anxiety went up and he bit her that she would call the county and have him quarintined. I said, thank you very much I will not be moving forward with this appointment. She followed me out of the office and said I was not understanding what she was saying. I told her I would pay for the appointment out of respect for her time, but I did not appreciate her talking about how much anxiety my dog was going to have by being with her and she was going to get bit by him. It was like she was walking him right into it actually happening! Anyway, if a vet has concern over a dog and their anxiety please provide instructions on how to move forward before the appointment and don't waste people's time. read more

I brought my 14 years old dog to them for teeth cleaning. I expressed to them at least 3 times that since it is an old dog, I was concerned teeth might fall off during the cleaning, and if that was the case, there was no point to clean the teeth, was there? Teeth cleaning is supposed to keep the teeth healthy but if during the process, teeth fall off, what's the point of doing teeth cleaning in the first place? This is common sense logic. The vet assured me there would only be a couple of teeth that might fall off during the cleaning. After the cleaning, when I arrived home to inspect my dog's teeth, more than 10+ fell off! The vet did not disclose that. They did not even call me during the cleaning to alert me that more teeth would be falling off as expected. if they had alerted me, I would have asked them to stop. They are completely irresponsible. I complained to Zach, the customer service coordinator. He did not show any remorse and was a complete waste of time, did not bother to address my concern and tried to brush things off. The owner did not care either. Everybody there tried to brush off responsibility. read more

Can't recommend them highly enough. We moved to the area from the West County four years ago. We had a ten-year old Golden Retriever at the time, and within six months, had added two kittens. Last Fall, we added a Golden Retriever puppy. Dr. Adams and the staff at Muller have been absolutely wonderful with all of them. Dr. Adams takes the time to call to follow up on lab results and always presents more than one treatment option for just about everything, along with the pros and cons of each. She and the staff seem to fall at least a little in love with all their patients - and a lot of pets are, unfortunately, not at their best when going to the vet. They take extra time and care with kittens and puppies, so they have positive experiences going to the vet. Our cats still hate being in the car, but are much less stressed than they'd otherwise be once they're actually inside. When each of the kittens in turn needed emergency hospital stays, they worked closely with the folks at Sage (both are fine, grown, and happy). Our puppy was spayed at eleven months this week, and everyone was very attentive to us and to her. Fortunately, we have insurance that pays for the spay, so she was in familiar hands, instead of having to go elsewhere for reasons of cost. During the pandemic, they've put into place protocols that make us sure that they've protecting not only their patients, but their staff as well. We've had to bring in all four of our critters in during the past few months, and they've been consistent about all their protections for everyone. This past week, we had to make the decision to put our now 14+ year old Golden to sleep. He'd had a rocky few months, and the day I called., they were fully booked. Despite that, they made time to fit us in, and were sure that we all were with people who genuinely loved and cared about him, as well as for him. As heartbreaking as the decision was, we knew we were in compassionate and caring hands. It meant a great deal to us that Oliver's last veterinary care was so sensitive and loving. They set things up so that our weeping selves didn't have to go through the public waiting area, but used a more private door. Muller is not the least expensive veterinary choice, we're sure - but given our experiences with four animals at all stages of life, we simply wouldn't go anywhere else. read more

I saw an exotic Vet here and she was very helpful. She even recommended me to another vet that specializes in lizards. They are very organized and the staff was very friendly. I think I'll likely visit them again since I have other scaly friends. It was warm and welcome. I didn't feel rushed and felt as if they really cared about my pet. For me, finding a empathetic vet is always my goal. read more

I had removed a prior post because Muller's Management came back to me and made ammends, but due to recent events it would not be correct to withhold my review. The positive: Muller's veterinary team is competent and experienced. Our pets preventive care was very good. My cat had a tooth issue not discovered by his prior vet but identified when seen by a Muller's vet. The negative: Muller Veterinary Management does not care for your pet, and I make this assertion by experience and by repetitive occasions; if your pet is sick, be 100% sure they will not have time to schedule an appointment for at least two weeks. What is the point of having a veterinarian that is not there when you need them? A veterinarian that CARES for their patients keeps a schedule that somehow accomodates urgencies, my dentist accomodates an earlier appointment, my dentist accomodates even an emergency. Muller's eyes are on packing their calendar with appointments without contingencies, or room to accomodate sick patients. I understand that Muller is a clinic and not an emergency clinic, but what I'm talking about here is reasonable scheduling when a pet is sick during business hours. Muller grew over the last years and their level of care has deteriorated along with it. Muller should review their definition of CARE, how Muller shows they CARE for their patients? Marketing or mitigating negative reviews on YELP do not represent CARE. CARE is taking care of our pets when they need CARE. read more

I have owned pets my entire life and have had numerous vets for them, but Dr. Nilssen is by far the best I have ever had. She is so knowledgeable, caring, understanding and kind. She will explain everything in detail and always give you options to choose what's best for you and your pet. My dog has been diagnosed with heart failure and is now in congestive heart failure. She has really gone an extra mile for my dog. She has kept in touch via email daily to make sure his meds were working, what his breathing rates were, and how he was feeling. He is doing really good for now and I'm super thankful. I finally have a vet that I can actually trust. read more

Muller Veterinary Hospital - Ricky - Veterinarians Near Me - Walnut Creek, California

Dr Troy has been such a blessing for us! We found her through her amazing rehab tech, Jen who helped us so much the last two years of our boy's life to keep his pain minimized. They were so informative, thorough, and compassionate towards us on our journey with him, and are the only reason we were able to keep his quality of life so high as long as we did. We adopted an absolute medical lemon of a dog; having a dog with dwarfism and all the medical complications that came along with it is a real struggle emotionally, monetarily, and physically, but Dr Troy was very realistic with our options and expected outcomes. We miss seeing them now that he's gone, but are so grateful for the expert care they provided for him, and for us! read more

Muller Veterinary Hospital - In the rehab center after water therapy with rehab tech Auntie Jen - Veterinarians Near Me - Walnut Creek, California

My loyal loving furbaby passed away alone as the Vet refused to let anyone in the room. This is a painful experience. Both losing my faithful friend but knowing she died also Would not recommend read more

We have been coming to Muller for years and they are just the best when it comes to care and compassion. We again had to make that most difficult decision to end the suffering of our beloved cat Kilo. They took us in a little before they opened and where so caring and sympathetic to what we where going through. Afterward I tried to take care of payment and they said "don't worry about that now we will do that later. " We received a very heartfelt and sincere card from Dr. Yamamoto, I can't say enough about how this made us feel knowing we have such empathetic people to deal with for this. Thank you all very much. Joe and Lynn Aspatore read more

Muller Veterinary Hospital - Veterinarians Near Me - Walnut Creek, California

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I cringe every time someone raves about this clinic. Run, don't walk, run and look elsewhere. Besides the crappy care my dog received for two months in the rehab (I wasn't allowed inside because of Covid and he was withering away as I trusted them), I walked around the building two times each week for two months as they kept me waiting most days even though I was told not to keep them waiting...the amount of dog crap and diarrhea on the sidewalk all the way around the building never cleaned. Not even just here and there, these were huge pieces and large diarrhea on the side of building right by the office. I don't know why I had to say something before anyone took notice. I think they just think so highly of themselves by how they talk to you and treat you. I would never go back there. read more

Wow! What caring, kind people. I had been using Cottage Vet for many years (and many bunnies), but when their last bunny vet retired, I had to find a new place. Based on a recommendation from House Rabbit Society (www.rabbit.org), I called this place when my rabbit was having issues. I got in the same day (so lucky) and they treated his issue better than anyone had ever treated stasis for me. Mostly, people say just force feed him Critical Care, but they gave him medical supplementation. When we got home, he was ready to eat and actually lapped up two bowls of Critical Care on his own before we went to bed. I didn't expect him to rally so quickly. This is a terrific place and I can't say enough good about them. read more

Muller Veterinary Hospital - Heston looking great! - Veterinarians Near Me - Walnut Creek, California

I don't feel the need to help you train your staff. I wrote an email in greater detail explaining what happened at Muller in January of this year. I got an apology for a misunderstanding--I don't understand how it could have been a misunderstanding when the vet records state I requested an appointment so I was waiting... I value YELP reviews and it is why I chose you, waited 3 months for an appointment, and spent $2000 for treatments. Perhaps you or someone should review incoming emails, red flag the dissatisfied ones & be more proactive in providing service. I think COVID has become a way to become less interested in really seeing clients as individuals and more as means to an end. read more

Gayle spared no effort (and sometimes expense) to keep her beloved Yellow Lab alive and well as he grew old. One of my standing jokes is that the Muller Veterinary Hospital has Tyrone's picture up in their new Clinic, with an inscription that simply says "Our Benefactor". Now that our "Dog Among Dogs" is gone, Gayle has overcompensated, as we have since adopted 2 cats and a dog from ARF. This is in addition to my Yogi, who Gayle refers to as her Step Dog. It's quite a Happy Zoo, and now all 4 pets now go to Muller for their Veterinary needs. Their new facility (a former assisted living facility) is modern, clean, roomy, and comfortable. I like the staff and feel that our pets are in good, caring, and competent hands. My son once told me (just before we adopted Yogi) - "You know Dad, Pets are a big responsibility!" He could have easily added the word expensive. Yogi just had some long overdue dental work done, but only after a drawn out series of one too many blood tests. The new dog (Stella) has her own issues, and thank G-d (at least so far) that the cats (Graycie and Olivia) have been relatively "cheap". One lesson here is that even with excellent veterinary care, one must be diligent to what our little darlings need and what things aren't really required. Otherwise, we might eventually be sponsoring a new Concierge Wing here, as new potential "traumas" are revealed. read more

We had a great experience with our new puppy here. I loved that the Vet was very thorough and didn't rush the appointment. She was very knowledgeable and felt really comfortable having my puppy with her. I didn't like that I wasn't able to be part of the exam process because they take your dog away, they only let one pet parent in the room, & when you call their hold times are long. Other than that I give them 5 stars for great service and being honest & informative. read more

Dr. Yamamoto is by far one of the best veterinarians in the area. She is friendly, professional, very patient, actually listens, knowledgeable and attentive. I never feel rushed and I appreciate her positive energy. read more

Took an hour drive to this vet and the rehab session only took 3mins for the first two visits. I know that every pet adapts differently at a different pace..Overall I found a lack of explanation from the therapist on my pet's condition and other necessary information.. I found nothing good about this place and will not come back for another rehab session.. I found different locations offer reasonable and much better service as I can deserve. read more