We had an excellent experience at Mattress Gallery Direct. The owner, Austin, was incredibly helpful, knowledgeable, and patient with us. We needed a very specific setup for my husband, especially after his recent surgery, and Austin took the time to walk us through everything without any pressure. What really stood out was how detailed and knowledgeable he is about the products. He didn't just give surface-level information -- he explained the materials, construction, support systems, and what would realistically work best for our situation. That level of insight gave us real comfort and confidence in making the right decision. It was also reassuring to know that our mattress will be manufactured after our order is placed -- not something that's been sitting in a warehouse. That made a big difference to us. I'm usually someone who overthinks larger purchases and second-guesses afterward, but this time I left feeling completely confident in the quality, pricing, and service. Austin also explained the delivery process clearly, and from other reviews it sounds like the delivery team is just as professional as the in-store experience. We're genuinely looking forward to the next step. We also want to sincerely thank Austin for his military service. It means a great deal to our family. Highly recommend. read more

The manger was extremely helpful, amazing customer service. He helped us find a great fit for us

Amazing service! They will go the extra mile to make sure you have exactly what you need.

They gave us great information about the mattresses and didn't rush us into deciding. Very personable and informative. Best part they are veteran owned. Our mattress was delivered the next day. read more

We are so happy we went to Mattress Gallery Direct. John couldn't have given us a better experience. After explaining what we were looking for and our budget, he directed us to a few options until we found the one we fell in love with. Any questions we had, he had an answer for, and gave us the information we needed to feel informed and that we were making the right decision. Delivery was easy and right on time. They actually helped us get the adjustable base setup and working before leaving, we very much appreciate that. 11/10 experience, and I would suggest anyone looking for a mattress, do yourself a favor and stop by. Can't wait for the weekend so I can sleep all day in my new bed :) Thanks again John!!! read more

Great Service! Great selection! Great Prices! Truly a great shopping experience. The Manager/ owner, Austin was great, so was the other employee. No high pressure sales, just good courteous service with great deals. Thanks Austin for your help. read more

We have bought several mattresses over the years and this experience was by far our very best! So easy to shop and very knowledgeable owners!!! We received our bed within a week and delivery was excellent, too! read more

Stopped in to the store on one 0/29. I was in a bind, I needed a mattress very quickly. Was trying to make a same-day purchase. The owner of the store was super helpful. He helped me find the exact mattress that I needed, and for a price that I could really afford. And while I wasn't able to get it the same day I was able to get it the morning of the very next day (they even threw the delivery in for free). The delivery team arrived early. The mattress was being delivered to my mother who lives in an assisted living facility. The delivery drivers were so awesome. They sat her existing mattress to the side for me, and even remade her bed for her. Talk about going above and beyond. read more

The owner, Austin, helped us find the perfect mattress for our guest room. He was so nice and really helped us narrow down the choices till we found the perfect mattress for our needs. The mattress was delivered just a couple of days after our purchase. The delivery guys showed up on time, removed the old mattress and brought in the new mattress. They were very friendly and did a great job. That evening I slept on the mattress to make sure it was comfortable-I slept like a baby! I highly recommend Mattress Gallery Direct for a mattress! read more

Amazing! A fantastic experience all around. The salesperson was the owner and he was knowledgeable and professional. A great mattress!

About a month ago I was looking for a new mattress. I'd known for over a year I needed one as I was sleeping on a 15 year old Serta. I'd done plenty of research. I've owned Beautyrest Black, Tempurpedic, and many others in between. Texas is hot and I'm hot sleeper and also wanted a foam mattress because they are generally lighter and easier to move. Not a realistic combo. I really liked the top end Purple mattress but it looked over priced. All of the mattress sales people told me it was over priced and wouldn't last long and Georgetown has a LOT of mattress dealers; I've been to them all. I almost ordered a Ghost Bed online based on reviews and coldness but I didn't pull the trigger. Anyway, after visiting all the stores, Mattress Gallery Direct was my last stop on the way home, after 5 other stores dealing with the same exact seller wearing a different face and all saying the same thing. Nothing wrong with that, and I could have gotten a deal elsewhere but here's what stood out about Mattress Gallery Direct. The owner (Austin) greeted me personally and directly. He didn't pitch anything, he simply asked what I was looking for in a mattress. Then showed me a few. When he asked what I thought, he started talking about the materials. Now every seller gets some training but this dude was knowledgeable, and passionate. Yes, he was actually passionate about the materials that went into a mattress and what their pros and cons were. Very impressive. So I left and told him what I was leaning towards. I came back about 5 weeks later and he made me a screaming good deal on the perfect mattress. I've had about 3 nights on it now and could not be happier. Final thoughts: Veteran owned and operated, carries brands the other stores cannot, knows hella lots about beds and comfort, and will treat you fairly, with respect. You couldn't ask for a better purchasing experience, from greeting to delivery. If you need a mattress, head to Georgetown and go see Austin. 5 Stars all the way. read more

As soon as we walked into the store in Georgetown, Austin greeted us with a smile and was ready to help. He helped us find the perfect mattress within a few minutes, and after we brought up our transport dilemma, he offered delivery the next day. In under 24 hours, we had our brand new mattress and my kid couldn't wait to crash on it. The delivery guys called when they were on their way, they were very courteous and got our new mattress upstairs within minutes. Would highly recommend Mattress Gallery Direct, wonderful service. Also, thank you all for your service. read more

Our family just moved into Georgetown. This is the best place to go for mattresses. I was able to get a very quick delivery (next day). Austin was very courteous and helpful. Will be recommending it to others. read more

From beginning to purchase, excellent customer service, Austin listened to our needs and offered many different solutions. Reasonable pricing, fast delivery, no upsell. Highly recommend this company! Huge factor for us...100% Veteran owned! read more

I was in need of a new mattress and just went in to look but Lee has so much knowledge about the different types of mattresses and really does help you find the best type of bed for a good night's sleep! The prices are amazing. Delivery is fast and they haul away your old bed! If you need a new bed, go see these guys! They have great quality mattresses, better than the other mattress stores and they are super nice! Did I mention great prices? They will beat the other store prices! Check out the pillows while you are there! read more