My boyfriend and I are appalled by how we were treated in the Georgetown location. We were simply…read morebrowsing around for a new mattress because we were moving and we were looking at the tempur-pedic mattresses because those are our favorite and the sales person came over and told us not to touch them because we couldn't afford it. I have never been told that before at a mattress store, I understand we look young but we were serious buyers and potential, but after that I will never being doing business at that location again. We just said thank you and left. I hope no one else has to experience that.

We bought our mattress at the Wolf Ranch store at 1015 West University Ave in Georgetown. Manuel…read morePalmeiro (Manny) was excellent to work with! He was informative, listen carefully to our needs and showed us exactly what we needed. Everything he told us we accurate and has come to fruition. The delivery team was polite, professional and timely. A great bed at an excellent price.

We had an excellent experience at Mattress Gallery Direct. The owner, Austin, was incredibly…read morehelpful, knowledgeable, and patient with us. We needed a very specific setup for my husband, especially after his recent surgery, and Austin took the time to walk us through everything without any pressure. What really stood out was how detailed and knowledgeable he is about the products. He didn't just give surface-level information -- he explained the materials, construction, support systems, and what would realistically work best for our situation. That level of insight gave us real comfort and confidence in making the right decision. It was also reassuring to know that our mattress will be manufactured after our order is placed -- not something that's been sitting in a warehouse. That made a big difference to us. I'm usually someone who overthinks larger purchases and second-guesses afterward, but this time I left feeling completely confident in the quality, pricing, and service. Austin also explained the delivery process clearly, and from other reviews it sounds like the delivery team is just as professional as the in-store experience. We're genuinely looking forward to the next step. We also want to sincerely thank Austin for his military service. It means a great deal to our family. Highly recommend.

We are so happy we went to Mattress Gallery Direct. John couldn't have given us a better…read moreexperience. After explaining what we were looking for and our budget, he directed us to a few options until we found the one we fell in love with. Any questions we had, he had an answer for, and gave us the information we needed to feel informed and that we were making the right decision. Delivery was easy and right on time. They actually helped us get the adjustable base setup and working before leaving, we very much appreciate that. 11/10 experience, and I would suggest anyone looking for a mattress, do yourself a favor and stop by. Can't wait for the weekend so I can sleep all day in my new bed :) Thanks again John!!!

I do not want to ding the store I just want to ding the product. I have tried this mAttress to no…read moreavail. It is NOTHING like the one I tried in the store. I cannot turn over on it due to the depression that shows up when I lie down. Their warranty service is really bad. I could not load the pictures below to their site for warranty coverage even though I could easily locate them here I hate that I have to give the store name but they won't let you review a PRODUCT. Never spend the money for this mattress In my opinion, it is overpriced,their warranty is useless.

Selection great, customer service no. Long story short the manager will not help you with any kind…read moreof paperwork. Will not listen to any questions you may have and be told he can't do anything. The manager is the stereotypical sleazy mattress salesman. Go across into wolf ranch.

I visited the store today to buy a pillow for my husband…read more Upon entering the store, there are many beds, set up and ready to sample. Also, there is a good amount of pillows, also ready to sample. The employee working at factory mattress was very helpful and kind. He suggested pillows to my husband, based on the way my husband sleeps, and the bed he sleeps on. We found a bed similar to the one my husband sleeps on, and he started trying pillows. The employee was very kind in determining if each pillow was supporting his neck or putting stress on his neck. The end result was buying the perfect pillow . The pillow was a little pricey, $130 , a good sleep is certainly worth $130. I will definitely be back to the store. Should I have a need. Thank you.

This review is for our sales experience. I highly recommend seeking out Robert Alfieri if you have…read morethe chance. He was professional and personable. He helped guide us to the right bed and has been in good communication since. His knowledge was impressive. He was able to answer the questions we had and I made the purchase with confidence, no buyers remorse. Ask for him if your in the market for a new bed.

I bought my bed frame and my sectional sofa bed and a few yrs ago and they still like new. Their…read moreproducts are excellent quality. They deliver to your house and build the furniture for you and take the trash with them. I highly recommend them (1000%), the value of everything they have is extremely fair considering the excellent quality they offer. Customer service 10/10 Quality of their products 10/10 Prices 10/10

We recently purchased a beautiful upholstered king size bed, and a mattress with a nice frame from…read moreWalker. The gentleman that helped us was friendly and helped us find exact what we were looking for!

I never thought I would write a great review about buying a mattress! But, this experience has…read morebeen one of the best, in any type of buying experience. My Fiancee and I arrived from out of state a week prior, and our friends who moved out to Austin area a year prior, told us to go to this place. We met Tamara at the door, on a Sunday, as soon as they opened. Another couple came in at same time we did. She did a GREAT job handling both of us. (* I used to work retail, and know it is hard to juggle more then one customer, especially if only one on floor) She helped us, and other couple with a smile, and talked to us, like we have known her for awhile. She did sound like some sales people, where you can tell, they have said this same speech or descriptions of items a hundred times. LOL. She was very pleasant, and answered all of our questions. We went in, not thinking we were going to buy that day. But, on the third bed we tried, we fell in love with the Camellia King....OMG...so plush....and so comfortable! We like it mid-firm, and not feel like sinking, but not stiff, and this was PERFECT! We ordered the bed that day, and got it delivered about a week and half later (*we had brought a Queen bed with us from other state, but heard they provide a loaner if needed). The delivery guys called, and said they were going to be early (again, a first for items being delivered). They came in, set up frame, box spring, and bed (up a flight of stairs, and bed is heavy), quickly and efficiently ! They were in and out under an hour! I would recommend this place to anybody that is looking to have a great sales experience (no pressure), and find a great mattress and great service all around!

The service here was exceptional. We had trouble getting connected to the right online financing…read moreportal and they went the extra mile helping us straighten it out. We LOVE that mattress too!

We've been buying furniture from Austin's Furniture Outlet since 2008. The quality and pricing have…read morealways been excellent, and the team is knowledgeable and helpful. Lately we've been using their in-store kiosk to browse additional furniture that's not on the floor, which has helped us find even more great pieces. Adam, the owner, really knows furniture, and delivery has always been fast and reliable. It's the first place we check anytime we need something new.

From the moment my husband and I walked into Austin Furniture Outlet, we felt like we were in the…read moreright place. The staff was not only friendly, but genuinely interested in helping us find exactly what we needed. They took the time to answer our questions, explain the differences in quality, and made us feel completely confident in our choice. We ended up finding the perfect couch -- it's beautiful, comfortable, and feels like it was made just for our living room. The craftsmanship and quality are even better than we expected, and we can already tell it's going to last for years. What really impressed us was their service. They offered on-time, same-day delivery, and they delivered exactly when they said they would. Everything was set up perfectly, and we didn't have to lift a finger except to open our front door. Austin Furniture Outlet made the entire experience stress-free and enjoyable. We are so happy with our purchase, and we will definitely be back for our next piece of furniture. Great quality and value! GREAT JOB Austin Furniture Outlet! Thank you!

Great service from representative that assisted us. Delivery drivers were pleasant. Fast service…read more Recommended Thank you

Extremely friendly staff and vert helpful in every aspect of purchasing. I vist3d the store several…read moretimes and every time they were eager to help. One delivered chair had a large wet spot from water im guessing. Didn't notice until afterwards.

Sale Alert! I came…read morein last week to purchase a mattress for my guest bedroom. As this may be the last week this location will be in business, many of the matresses are being sold at 50% to 75% off. In addition, many of the matresses being sold are the floor models and as such the traditional 10-year warranty may not apply. I purchased a floor model queen matress that had the regular retail purchase price of $1,4150 and the final sale price of $650 (before taxes). The Nectar mattress purchased also came with a free boxspring. Traditionally a box spring is available for purchase for an additional costs. If you are interested in purchasing a mattress, get down to one of the open locations this week! Also, make sure you bring a truck to haul your purchase home. #savedatmoney

I noticed this store as I was leaving the one next door. I was in need of a specialized pillow and…read morethought I might find one. The salesman I met was friendly and showed me their pillows but noted the store didn't seem to have what I needed. I thanked him for his time. I appreciate that he didn't try to steer me toward a mattress and that he respected my specific need and didn't try to persuade me that the ones he had would work just as well.