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Matte

5.0 (2 reviews)
Closed 11:00 am - 8:30 pm
Updated 3 weeks ago

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2 years ago

Helpful 3
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2 years ago

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Chuck E. Cheese

Chuck E. Cheese

(70 reviews)

$$

Astoria

My kids had a double party at this location today and it was fun for them!…read more I opted for the mega birthday and that includes a host. It was her first day and she was great but a few miscommunications with management which they eventually made right was a minor hiccup. The ticket blaster and the chuck e cheese performance was a lot of fun. This location got really packed towards the end of our party I suggest booking an earlier party to avoid this . The location is a bit short staffed and there's a lot going on but for the price point it's a solid place to have a small bday party. And the pizza is better than dominos!!

0 stars if possible…read more Just came back from my son's birthday party and it's safe to say this is the first and last time I'll be looking to this location as a party venue. I decided to book the fun package because the mega fun package didn't have an opening for my preferred date and time. Considering I ordered enough food and upgrades that exceeded the mega fun package, I didn't expect to be met with less than subpar service. I spoke to the lady at the front and she reassured the following: all drinks, utensils, plates will be at the table (drinks were not there until we asked for it twice), food will be out at 1pm, they will notify me when the cake will come out, and candles will be lit for us. Maybe this was where I went wrong by talking to someone who was only charging me for the party but not actually working the party. I was looking forward to this party since I've always had a good experience as a guest, but when I got to my table, the stand for my son's party was broken and they wouldn't replace it. The food for my party was half hour late and I was expected to bring it over myself. The pizza pans are HOT! But they said here's some tissues and a 6 inch plate for you to work with... so that's what I did, and I got burned. I ordered extra food - boneless chicken and fries, and if you ever wonder what $15 of fries gets you at CEC, it's a few handfuls of charred fries, burnt at the ends, on a pizza pan with 4 cups of sauce in the middle hoping we'd be deluded enough to believe that sad presentation was worth the money we paid. I wish that was the last of my complaints but, honestly, I would've overlooked all this if they hadn't screwed up the whole birthday part. The other parties had their cakes brought to them (yay for mega fun package! Again, my fault for last minute planning, so I get it). I asked for my cake, got my cake decorated it and was waiting for the person in charge of party planning to hand me the lighter. I was told it would be lit for me earlier, but it wasn't. My husband finally managed to get one of them to lend him a lighter and proceeded to try to light them. Well, not only did they see that we were obviously no where near ready for the birthday song, they did the count down for the birthday song anyways. We didn't have even one candle lit, so I yanked out all but his #7 candle and managed to light it WHILE THEY WERE SINGING THE BIRTHDAY SONG! That's not even the end of it. So birthday cake is there, song ended disappointingly and I thought everyone would finally be able to enjoy the cake, but no, the cake knife they provided broke! So we had to wait an extra 15 mins for someone (scowl and snappy attitude included) to get a knife from the kitchen to help cut our cake (they don't let customers use it - fair). That's when we realized we had no plates and no extra utensils! Front desk directed us to the kitchen counter, so 10 more minutes pass as we wait for someone to notice us until I got fed up and went back to the front desk. Utensils finally acquired, cake finally cut, and the kids finally go back to playing. Thank God for their patience because i can't think of a worse torture at that age to have to stare at ice cream cake for 20 mins and not be able to eat it. Oh and the kicker, after all that waiting, kids only had like 2 minutes left on their card. I can't even tell you how much time was wasted over all the little things that should've been done, but wasn't. I wasn't able to get the mega fun package, but apparently basic utensils, plates, and drinks promised in the fun package is not always guaranteed. Common sense is sorely lacking here as well. They won't give customers better knives to cut cake, but letting them handle hot food is ok. My fingers are still sore from carrying all those hot trays today. So I want to say it was all due to my poor planning skills but I can't even excuse the way we were treated today. Is it because we only bought the fun package? Even though I paid the equivalent of the mega fun package (minus the host)? Sadly, I didn't get to take pics of anything since I was so busy running my own food and providing tableware for my guests - probably would've been faster if I just ran to five below downstairs. I don't even have a video of my child during the birthday song because I spent that time trying to light the damn candle. Also, don't expect elevators or the AC to be working. Do better Chuck E. Cheese.

Bowl 360 Astoria

Bowl 360 Astoria

(316 reviews)

Steinway

It was so fun came here on a random Monday night with my bf for a date night and it was great!…read moreMusic was great food was so good they have arcade games and pool tables if bowling isn't your thing wasn't too expensive either. Will definitely be returning!

Astoria Bowl/Bowl 360 has really gone downhill. I came here years ago with my kids and we had a…read moregreat time at a reasonable price, so I decided to return in March 2025 for my son's 10th birthday. Unfortunately, it was a very disappointing experience from start to finish. The two men at the front desk seemed more interested in their own conversation than in helping customers. They had AirPods in and didn't acknowledge anyone waiting until people had to raise their voices just to get attention. The food was another letdown. It looked nothing like what was shown on the menu, portions were much smaller than advertised, and the taste didn't make up for it. The drinks were especially frustrating--a "large" that appeared to be 12-14 oz ended up being about 6 oz of mostly water and ice. There's no way that justifies a $14 price tag. I also noticed that many people were bowling without proper bowling shoes, which is both unsafe and damaging to the lanes. It didn't seem like the staff were enforcing basic safety rules at all. Toward the end of our visit, around 7pm, there was another issue that felt very inappropriate for the setting. A female staff member's attire was extremely revealing, which made the environment uncomfortable--especially with so many families and children present. By this I mean- you could see her ENTIRE rear-end and it seemed she had no undergarments on. There were 30-40 teenage boys in there at that time...so you can imagine what happened...the entire scene was disgusting. On top of all that, everything felt overpriced for the quality and atmosphere. The floors were sticky, the tables were dirty, and aside from one young man serving food--who at least made an effort--most of the staff didn't seem interested in being there or helping customers. Overall, this was a frustrating and disappointing experience, especially for what was supposed to be a special birthday outing. I'd recommend spending a little extra and going to a more reputable bowling venue in the city.

Matte - arcades - Updated May 2026

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