I went in for an alignment and new key fob. Prices were great and so was the service. The wait time…read morewas just as discussed. Justin was informative and pleasant!

Recently, my car was misfiring when driving, Justin was able to diagnose the problem quickly and my…read morecar was fixed within a few hours. Justin's services were honest and the rates were very reasonable.

This is by far the most honest, friendly auto service I have ever used, and I have used a lot. My…read morecar just decided it was time to take a break so it would not start. No electrical power. I called around the Ocala area looking for someone to look at the car, do a diagnostic test to see what was wrong. The tow truck got to the garage and unloaded the car. They (Lopez Auto) Called me within 30 minutes of the car being dropped off with the diagnosis. A Dead Battery. This was an honest, upfront diagnosis and the battery was replaced the next morning at a very reasonable price. GREAT JOB!!!!!

Honest, friendly, great value and work with their customers!…read moreHave been my go to mechanic since I discovered them.

First time visiting this auto repair shop. Very knowledgeable and I felt confident that I received…read morea good price and service. Definitely will go back.

We were in from out of town and of course the vehicle went stupid. This was the closet shop. The…read moreservice was amazing and the professionalism was through the roof!!! The price for what was done was amazing!!! I highly recommend this shop to anyone that needs work done. Thank you to all of the staff at the time, you all are AWESOME!!!!

AMAZING customer service. I cannot recommend this place enough. Front office staff, and mechanic,…read moreBOTH are so awesome. They have a finance option and when it wasn't something I was interested in (the finance company gave me a bit of a run around) they worked with me even more. Finding the best deals and best price to fit my budget and my needs. Very personable & knowledgable people, will forever come back. My whole family comes here now! We thought we had the "family mechanic" down pat, but times have changed! Thank you, Scott! My tire rod ends are great now, and the alignment is on point

unfortunately not the best experience. paid twice for an A/C to be fixed and it's not working. it…read moreis 98 degrees, Lucas doesn't answer or tweetin reply!

Service request was for transmission tail shaft moves up and down. On May 28 2024. He said the U…read morejoints were bad I did not see this, he removed the 3 U Joints and I gave him $150 for parts and $150 for labor have invoice 9917856 for $300. He went for parts 3 U joints, he could not find them at Bushnell Fl. Auto Zone, Advance Auto, or Napa. He went to Inverness Fl. O'Reilly Auto Parts none there. He said he would get them in Ocala the next day. That did not happen. I had to call / text him he said he was looking for the parts, on May 31 he said he was going to order them on E Bay. June 1 I called and he wants me to order them I told him I gave him $150 for parts He said he would order them but he never did. This has now been a week with my truck being down. I call / text him and after a couple calls he said he would return the $150 for parts on June 3 that night that did not happen. So now I have to get another guy to fix my truck and I'm out $300. push parts and labor. I have all the texts between us on what was said and not done. I would like my money back. Now he will not answer his phone or text. 352-501-8036 and 352-501-0833.

Needed a new car battery and my neighbor recommended Hilton Automotive. And am I glad he did. Dan…read morewas very helpful and they recommended a perfect fit battery for my 2013 Sonata GLS. I have had my Sonata serviced at Jenkins in Ocala since I bought it back in 2013 and I will say that Hilton far surpasses Jenkins in customer service and pricing. I'm sold on Hilton. If you've got a car repa.ir issue go to Hilton first, you won't be sorry. I'm going back for a brake job soon. Thanks Dan.p

With out a doubt the best experience I have had with an auto repair shop ever! I purchased a…read moreclassic Lincoln Mark V with very low original miles. it seemed to over heat and the a/c would blow cold when driving but warm up if I stopped at a light. I took the car in to Hilton (being new to the area I asked friends for recommendations). I told them what was going on and said that if it needed a new radiator I wanted the biggest , best I could get because I didn't want to have any trouble with it. after about an hour I got a call ...it was a bad radiator cap! they charged me for the cap and sent me on my way. I haven't had any issues with it since. My wife and I now take our cars there for all of our auto service. Friendly, they know what they are doing, and they fix the problem rather than just changing out a bunch of parts!

A year and a half ago they replaced my steering boot and axle but screwed it up by installing the…read morewrong size. After losing transmission fluid and the car having to be towed, they finally installed the right part. The manager at that time apologized and said the next time I come in for an oil change, it will be on them. Fair enough. Except... This morning I went in for an oil change - crickets. No record. Plus they charge $6.90 for shop supplies and $2.43 for a "convenience fee". And they compute the taxes on all of the above. So the $59.99 oil change became $74.52. I call that deception, along with their forgotten promise.

Great for everything in repairing on cars and trucks owners and workers are very goodread more

Fast, friendly, affordable, good location, what more could you ask for?…read more Thanks to the team!

I was looking at a used car in the area. Was able to stop in last minute and they looked at it…read more Very affordable prices and extremely kind.

Creepy experience , I got a false, expensive diagnosis. There are other transmission shops in…read moreOcala ! Do yourself a favors and go elsewhere..

First off let me say that I initially met with Lisa who was very friendly and seemed trustworthy…read more I explained to her that after a check engine light showed up I had Auto-zone run their scanner on my vehicle. They did so free of charge and returned error code P1757 recommending to replace the governor and possibly the transducer in the transmission. I further explained to Lisa that after the governor and the transducer were replaced, the check engine light returned with the error code P0868. She said they could do a full diagnostics for $150 made be a transmission specialist. She made a note of the recent history on my ticket. I told her I would leave the scanner reports and changed parts in my truck cab in case their technician needed to refer to them. A few hours later, a gentleman who I believe to be the owner called me, saying that they would need me to approve an expense of $600 to $900 for them to finish the diagnostic, because they would need to drop the pan to go further into figuring out what is wrong. I declined and asked when I could pick up my truck. He said he would have to see because they would first have to put my truck back together if I was declining to go any further. I confirmed I wanted my truck back and he said he could have it ready later in the day. When I got there i asked what they had done. it turns out they had only plugged in their scanner and printed out the report. The same type of report I had told them Autozone had done for free and that I had left for their convenience in my truck. I paid my $156 and asked to see the report. obviously it returned the exact same two error codes P0868 and P1757. Nothing more. It took them all but 3mn to start the engine, plug in the scanner, turn off the engine then plug the scanner into their computer and print out the report. So when I remembered that over the phone, the owner had claimed that if I wanted my truck back he would have to see to "put it back together" this was a huge red flag as to their honesty and straight forwardness. When I asked him in person why they did not do more diagnostics then simply running a scanner, when they knew I had already done so, he responded that he was not going to have his guys drop the transmission pan for $150. I would not have had a problem if he had been upfront and had explained that his diagnostics would be nothing more than plugging a scanner. i would have likely skipped that step and asked how much it would cost me to get an actual professional transmission diagnostic. When I got home from their shop, I was surprised to realize that my box with the parts and diagnostics report made by Autozone were no longer in my truck. Needless to say I will find someone else to work on my vehicle.