I seriously cannot thank Jay enough. I needed 6 colored 24x24" boards printed for my architecture…read morefinal presentation super last minute, and he completely saved me. He was incredibly responsive and helpful during a really stressful situation, and even helped get my prints done before the shop officially opened because I needed them before 8 AM. No other printing company I contacted was available that early on a Saturday, and Jay went out of his way to help me out. The prints came out great and the customer service was honestly amazing. If you're an architecture student or anyone needing quality printing with great customer service, I highly recommend this place.

Jay was a nice man and very quickly said he could get our job done but I think some finesse was…read moremissing in his process. You really need to have longer conversations about exactly what you want and he was a bit preoccupied with another job when we talked. Just a bit casual in the way he works. First of all he didn't discuss paper quality or weight which most printers I have worked with would bring up during your consultation. Additionally we wanted to hard laminate bookmarks, which he tried to talk us out of. But what he didn't do, when he printed the bookmarks is trim them where the design clearly ended before laminating them (and it was not a hard lamination) so all of the bookmarks had a 1/2 inch at the top without design. The design very clearly showed where it stopped but he did not see it or the difference from the end of the design and the bleed. I guess that was something else we needed to be super clear with him about, something that most pros would catch. Finally, he printed our programs on a heavy glossy paper that was not necessary for a program for a memorial luncheon, which made them difficult to fold. I guess I will say, that if you are going to work with Jay, make sure you discuss every single aspect of what you want, paper type and weight, trimming, etc. for every aspect of your print job. In the end, we were able to use what was printed, the program and the bookmarks just weren't exactly what we wanted. Additionally, he asked us to reformat our files and then email them to him but didn't reach out until the next day to let us know that he did not receive the file. I will say once he had the files the work was done the next day.

Yousef is great to work with and fast! His prices are reasonable and he can do so much with a logo!read more

Came in to print something from the hospital around the corner. The guy was great. Charged me a…read morecouple bucks to print 13 pages.

I rarely write reviews but feel compelled... Not even sure who I spoke to on the phone, but in…read moreshort, he talked me OUT of getting a test print that he said would not help me with my goals, gave me advice on how to communicate with another vendor (vinyl record presser) regarding my potential concerns with print images. The fact that he took the time to educate me instead of trying to make a fast buck feels rare these days. I hope more people will support businesses that are genuinely interested in building a trustworthy relationship with customers. I know I'll be going to PMX for future print jobs just based on this experience. Whoever was on the phone just now. Thank you:)

PMX has never disappointed regarding last minute requests, always delivering impeccable…read morecommunication and quality products.

A great local print shop that was able to quickly turn around our custom print job. The initial…read morecontact was promptly replied to and they made it easy to send them what we needed to print in short order. They beat their quoted turnaround time and we were very satisfied with the print quality and super fast turnaround. It's no wonder this shop has survived while many of the ones that used to exist in the area, are long gone. Would definitely come here again for any print needs and you should as well.

Maybe they are good for larger printing jobs but for making copies of pictures, your better off…read moregoing elsewhere. Like, anywhere. I had YELP send out quote requests for a simple task. I just need 2 copies made from an original photo. Thats all. Color Images replies saying it was $5 and can be done while I wait. I replied to confirm and they said it was easy and to come on down. So I send my husband in the following day to drop off the picture. After dropping it off he calls me back and tells me how rude the guy at the counter was to him and just how complicated he made a simple task seem. He said the guy acted like it was just a huge inconvenience, asking several questions for what should be simple and self explanatory and complaining that they normally do larger jobs , blah blah blah. At the end of the day I hadn't heard back from them as promised to let me know it was ready. I was already on a time crunch, because I intended this picture as a gift to someone who was visiting so I stopped by to see if it was finished (4pm, drop off was 9am) and the guy said "Oh, I forgot, let me warm up the machine". About 10 min later I have the copies. Now remember, I specifically asked for a color print of a glossy photo and they specifically responded that they can provide this. What I got was AWFUL. It was a morphed, discolored, paper copy. Common sense dictates that if someone asks for a copy of a glossy photo then theyd get a glossy photo in return. Its was so terrible. I think he even tried to balance the color, which made it worse...... The original photo was taken is soft lighting but it came out like it was red..... I dont even know how to explain it other than it was absolute garbage. Like I said, maybe they do good work on large print jobs but this place had no business reaching out to me when I was specific about what I was looking for AND the guy who is at the service desk is rude and unprofessional. I dont care about the measly $5. I care that my time was wasted and that both my husband and I were treated poorly. Oh, and I had to ask for my card back because he didnt return it at the end of the task and yes, he forgot because he sent me on my way before giving it back. I drove straight to CVS and printed out a perfect glossy duplicate for under $1.00, self service, took 3 minutes, the picture wasnt damaged or bent like I had feared which is why I did not go in the first place and no drama.

Great quality prints. Comprehensive website ordering. The turn around and very quick.read more

The best that I found in the Los Angeles area! Both in prices and quality. The team has always work…read moreto accommodate any timing parameters that were important to me. It feels like a business that cares about their customers which is rare these days. Anytime I've had trouble getting the color right they have gone to great lengths to help guide me in the right direction and their website is very comprehensive as well . I live in Sherman Oaks and I still use Vivia Print even though they're in Pasadena. I'd rather drive the extra miles and get the quality and prices they provide. A true Los Angeles gem!

I ordered postcards for my business and a banner for my school PTA. Turnaround time was quick, and…read moreI really appreciated the proofing process they provide before final printing. The ordering process is easy and straightforward. There is parking available in the front as well as on the right side of the building. Pricing is very reasonable, and the quality of the prints is great. The staff is also helpful and informative, taking the time to explain details and answer questions, which I really appreciated. Overall, a smooth and reliable experience, and I would definitely use them again.

Super fast! I even had uber pick it up So it was super…read moreconvenient. I'd definitely order from them again.

Literally go anywhere else. I ordered a double thickness rounded corner color business cards…read more He gave me single thickness rectangular black and white The price was higher than originally quoted which I got over the phone but the exact details I wanted. I told him to make it double thickness and rounded because that's what I ordered. He did it but he kept saying it's in color but it was not and he was literally saying it was thinking I'm stupid. Overall very bad customer service and very sketch pricing. Go anywhere else

Service was HORRIBLE!!! Very arrogant older man rude and racist. My son came here a second time…read morebecause the prints came out nice. Pricey but nice for school work. He waited there for like 30min while I waited in the car for him. He text me like 20min later that he was still waiting.. I waited a bit then finally decide to go in and see what's going on. No one in there greeted me or anything I ask my son "are they not ready yet" my son was ready to leave, I told him we would ask and see what's taking long. My son also said he kept calling him "sir, sir" and just ignored him. I don't know if the grumpy old man heard me but he then brought the prints to my son and rudely said "anything else" and proceeded to charge my son. Very rude place. Pricey. And racist!!! Horrible business and environment in there.

Just leaving this for one specific employee. Though most are nice, Maurice is the truth. I halfway…read morethought he was chatty before when I was in there, but thought nothing beyond that. Was having a super chaotic and anxious day, needed their machines. I keep long ass nails and roll w tweezers that I had forgotten in the car due to being frazzled. I called Maurice over to help me and we had a dope convo that made me smile and leave feeling better than I went in. THATS CUSTOMER SERVICE!!! And just being a good human in general. Leave people and things better than you find them. Across the board tho this place is reliable and legit. I come in to print occasionally. Between coming here and printing at the office, still cheaper than buying a new cartridge. I haven't seen Maurice the last couple times but he could've just been off. But either way he rocks, and I'll be back.

First and last visit. Michael A. provided some of the worst customer service I've experienced at a…read moreFedEx Office. He was rude, visibly unhappy, and moved at a painfully slow pace despite the store not being busy at all. There was absolutely no reason for the attitude. On top of that, his appearance and lack of professionalism were concerning enough that I was uncomfortable standing at the counter. This is a customer-facing role--basic courtesy and professionalism should be non-negotiable. I won't be returning, especially with a print shop literally next door that values customers' time. The low rating here is well earned, and I wish I'd noticed it before walking in.

Ms. Debbie is a good citizen, a fine person, hard worker. She is patient and kind, and has served…read morethe community for a long time. Debbie patiently took care of my aging mom's many needs for countless forms and recital programs, always treated her with dignity . Now she puts up with me . I still don't have a printer, but Ms. Dragon takes care of me. She does not charge enough for her services. Reopened ASAP after the fire, when she was really needed and helpful.

Ms. Debbie is the absolute best. She's been doing this forever so maybe she has some insight you…read moredidn't know you needed and if you don't like someones "tone" or "attitude", maybe that has something more to do with you! She's always happy to help from work to weddings and everything in between. She's even called me to inform me of typos and mistakes before printing and you can bet FedEx doesn't do that. Also the prices are out of this world reasonable. TRUST IN THE PROFESSIONAL! GO TO MS. DRAGON!

Recently got a small batch of programs printed for a memorial service in Econoprint. Even though it…read morewas only for a small quantity, Econoprint was thorough and very considerate and got it printed and cut perfectly within a single day with an affordable price to boot! I was very grateful for their wonderful services and will surely patronize them again in the future when the need arises.

Was looking for a place to do laminate a few cards for work and read the reviews of this local…read moreplace and decided to stop in. As busy as they were when I walked in one of the gentlemen stopped what he was doing to promptly greet me and hell me out. He told me timeframe and explained the process. Needless to say great place and service.!!