1. Mary's Junk In The Trunk Thrift Shop

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Everett, WA

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Mary's Junk In The Trunk Thrift Shop

4.5 (2 reviews)
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Cassandra’s Closet

Cassandra’s Closet

3.9(22 reviews)
7.7 mi•Bayside

Such good quality and selection, I feel like I always walk away with a fashion steal whether it be…read moresome Doc Martins, designer wallets, bags, jeans and other things- really helps that they have a rewards point system (it's almost like they are paying you to shop there). Cassandra and her employees are always super friendly to me and very helpful and patient. I also love how they have Whatnot, Posh, and IG story sales which are like a secret peak of inventory before it hits the racks in the store front. Love that I can find name brands and amazing items without breaking the bank while supporting a local women owned business.

Reply to owner: I took the pajama top out of the bag and said this goes with the pajama pants. The…read morewoman or you said ok, she didn't want it. Funny how you say you didn't see one. It's okay though. Good luck I took in a bag of clothing. I definitely didn't expect them to want all of it but the two things they picked out were a pair of jeans from Nordstrom that I wore 3 times and bought this last year. They also chose a pair of pajama pants but didn't want the matching top. They offered me $3. lol, I declined. I would rather donate. On top of the $3 offer I didn't see a single thing I would want in there. They're stuff is over priced which is also funny considering they're offer for my items. I wouldn't waste my time going back and would rather donate than get ripped off.

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Cassandra’s Closet
Cassandra’s Closet

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Bella's Voice

Bella's Voice

4.1(68 reviews)
3.0 mi
•$

Dropped a fed some clothes for donation Got a bit turned around on where to drop off. They were…read morevery kind and very fast

We used to really like Bella's Voice and shopped there regularly after moving to Lynnwood in 2024…read more We have spent close to $3,000. That changed with one visit which occurred a month ago. Look at the photos for the condition of a rug they sold. At the Shoreline store, I purchased a rug that was tightly rolled and sealed with tape, so there was no way to inspect it at the store. When I got it home and opened it, it was in unacceptable condition: heavily stained, paint marks, and a strong cigarette odor. This is not an item that should have been on the sales floor. I brought it back within a week with the tag attached and receipt in hand. The manager Leonora did not start by looking at the condition. Instead, she went straight to finding reasons to deny the return. First saying there was no tag (there was), then saying they don't accept returns on "furniture." At no point did she engage with the actual issue. When I tried to show her why I was returning it, another employee inserted herself and escalated the interaction. I did raise my voice out of frustration (my voice carries) but I made no threats and was trying to explain a legitimate issue. Rather than hearing the concern or working toward a solution, the situation escalated quickly. The manager told me to leave or the police would be called for CRIMINALLY TRESSPASSING, and that is exactly what happened. Police were called over a return. I tried to de-escalate and offered reasonable solutions (exchange or completing my purchase), but the manager declined and stayed focused on denying the return and calling the police to have us removed for CRIMINAL TRESSPASSING! Even the responding officer looked at the rug and attempted to find an amicable resolution. My daughter, who was not involved in the interaction, was also threatened with trespass, which was upsetting and unnecessary. This should have been straightforward customer service: 1. The item was not in acceptable condition and the condition was against their own donation policy. 2. It was packaged in a way that prevented inspection 3. A reasonable review could have resolved it Instead, it escalated into a situation involving publicly funded law enforcement over a defective item. As a nonprofit serving the community, I would expect a greater emphasis on resolving issues directly rather than relying on public resources to shut down a legitimate concern. For a place called Bella's Voice, it was surprising how quickly the conversation was shut down. The executive director has chosen to ignore my formal complaint. Photos are attached so others can judge the condition for themselves.

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Bella's Voice
Bella's Voice - Vintage MCM waterfall dresser with original hardware

Vintage MCM waterfall dresser with original hardware

Bella's Voice - Speakers

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Mary's Junk In The Trunk Thrift Shop - thrift_stores - Updated November 2026

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