'Glad to have found this gem of a shop! So many great and unusual items…read more.. Your head will swivel!

I'm sorry I cannot recommend your store. There was old merchandise in there that was marked up so…read morehigh I found a bottle of perfume that was 14 years old that had tarnished and smelled awful but yet you all were selling it on your floor. I don't think I would come again to your store, no no you need to go down your prizes and figure out something different

When I saw this shop, I asked my husband to stop so we could go inside! What an elegant display of…read moretreasures. The merchandising is phenomenal, and even the dressing room was set up beautifully--just like a cozy sitting room. What a wonderful find!I got my camera out to share this beautiful space with anyone else who might enjoy this festival of treasures. I'm attaching pictures, though they had just opened when I went by, so I'm sure there is even more to come and enjoy!

Unique gifts, fair prices and local art, vintage items, friendly staff. Bought a few items and…read morespent less than expected.

Vibes? Immaculate. Clothes? CUTE. So much to choose from. Perfect little spot in the heart of DTE.read more

Reply to owner: I took the pajama top out of the bag and said this goes with the pajama pants. The…read morewoman or you said ok, she didn't want it. Funny how you say you didn't see one. It's okay though. Good luck I took in a bag of clothing. I definitely didn't expect them to want all of it but the two things they picked out were a pair of jeans from Nordstrom that I wore 3 times and bought this last year. They also chose a pair of pajama pants but didn't want the matching top. They offered me $3. lol, I declined. I would rather donate. On top of the $3 offer I didn't see a single thing I would want in there. They're stuff is over priced which is also funny considering they're offer for my items. I wouldn't waste my time going back and would rather donate than get ripped off.

I think I'm writing this more for the shop owners and they will probably never read it. Passive…read moreaggressive, I know, but I am a Seattleite. The owner with short hair is so fun and makes you feel very welcome, unfortunately I hardly see her when I go in. The other lady with the longer curly greyish hair makes you feel like you are bothering her and she just wants you to leave. I have bought several things from there and the store itself is very interesting and unique which is why I have continued to return. This last Saturday, however, we went to Snohomish, I was looking forward to the art walk and we drove up from Downtown Seattle. The lady with the curly grey hair was so rude that it ruined my time and we left. I have mixed feeling about this shop.

Fantastic staff & interesting inventory! Virginia is a jewel! Happy to keep an eye out for things…read moreyou're looking for.

I love this place ! It was so well organized and clean . The items were all good quality and the…read moreprices were amazing. I'm so tired of goodwill scamming and charging so much while the CEO's have houses on the beach in Hawaii . I know this for a fact!!! I love how Bella's voice helps animals it's the only type of charity I want to support . I got such amazing high quality items for cheap . The staff were all very friendly .

We used to really like Bella's Voice and shopped there regularly after moving to Lynnwood in 2024…read more We have spent close to $3,000. That changed with one visit which occurred a month ago. Look at the photos for the condition of a rug they sold. At the Shoreline store, I purchased a rug that was tightly rolled and sealed with tape, so there was no way to inspect it at the store. When I got it home and opened it, it was in unacceptable condition: heavily stained, paint marks, and a strong cigarette odor. This is not an item that should have been on the sales floor. I brought it back within a week with the tag attached and receipt in hand. The manager Leonora did not start by looking at the condition. Instead, she went straight to finding reasons to deny the return. First saying there was no tag (there was), then saying they don't accept returns on "furniture." At no point did she engage with the actual issue. When I tried to show her why I was returning it, another employee inserted herself and escalated the interaction. I did raise my voice out of frustration (my voice carries) but I made no threats and was trying to explain a legitimate issue. Rather than hearing the concern or working toward a solution, the situation escalated quickly. The manager told me to leave or the police would be called for CRIMINALLY TRESSPASSING, and that is exactly what happened. Police were called over a return. I tried to de-escalate and offered reasonable solutions (exchange or completing my purchase), but the manager declined and stayed focused on denying the return and calling the police to have us removed for CRIMINAL TRESSPASSING! Even the responding officer looked at the rug and attempted to find an amicable resolution. My daughter, who was not involved in the interaction, was also threatened with trespass, which was upsetting and unnecessary. This should have been straightforward customer service: 1. The item was not in acceptable condition and the condition was against their own donation policy. 2. It was packaged in a way that prevented inspection 3. A reasonable review could have resolved it Instead, it escalated into a situation involving publicly funded law enforcement over a defective item. As a nonprofit serving the community, I would expect a greater emphasis on resolving issues directly rather than relying on public resources to shut down a legitimate concern. For a place called Bella's Voice, it was surprising how quickly the conversation was shut down. The executive director has chosen to ignore my formal complaint. Photos are attached so others can judge the condition for themselves.

I think I fell in love with this place because of the adorable couple who runs it. They had various…read moreethnic items from all over the world. Mainly rugs, music instruments, and jewelry but my friend also picked up some cool beads, and some Indian slippers. It's worth checking out even if you're just browsing.

This was a very cool, eclectic shop. I've never wanted to buy a rug so badly, lol. And I may feel…read moreeven older because I got excited over a carpet, lol. There simply were too many interesting things. I am certain I could have spent hours inside and still not taken in everything. The back rooms had what I look at as apothecary chest- tons of little drawers, if you can picture it. Except they had several of them and every drawer was filled with different jewelry findings! Beads, clasps, bails- you name it. At the front of the store were a bunch of felt hats that were also incredible. We were greeted when we entered and checked on a couple of times- I really enjoyed this shop. I was very, very tempted to buy myself one of their gorgeous semi-precious gemstone necklaces. Next time.... oh next time!

Hit or miss. Designer clothes antiques and collectibles along with other miscellaneous items. Small…read morebook room. Some very reasonable deals. Service on checkout is volunteers so be patient. Always work a look.

I have been to this store may times. It is professionally managed and cared for by all volunteers…read more They are helpful, kind, and very clean. Although some prices are high, for the most part, considering what a pleasure it is to shop there, they are better than most thrift stores. Definately worth a visit.