I snatched up one of the remaining parking spots directly out front of Helping Hands Thrift Store when I visited yesterday afternoon (Tuesday 31 December 2024). Additional parking was located up above/to the side of the store. The entrance/exit was straightforward to navigate and the open sign was clearly displayed along with store hours in the window. Entering the store, I was greeted by a worker and found myself facing a large area with lots of clothing. Walking in to the store on the search for thank you cards, I noticed a doorway to the left which had some home goods. I turned in and noted Christmas/holiday items on sale. After looking around, I found a stationary section with a number of different card options. I also found a bag of just envelopes. As I sometimes make cards for people, this was a sweet find as I could now mail the cards I made. I selected the envelopes and one of the thank you card options. The cashier area was located inside the entrance/exit. A bell was available to ding if the worker was not at the counter. My total came to less than four dollars and my cash payment was accepted. Leaving the parking lot, I found the fit could be a bit tight. However, one car departed as I was about to pull out, opening up additional space so my departure was not so tight. read more

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Great prices - big selection of clothing, shoes and household items! Store is much bigger than it looks from the road.

Great little thrift store off of Bothell Everett Highway. Is way bigger inside than it looks from the outside. I was very surprised how many different rooms they had. Lots of great stuff although not the most organized (although that is sort of the fun of thrift stores lol). Very friendly staff. Will be back again. Also very impressed to learn that they support a variety of local nonprofits and women's shelters. It's great to know that shopping here supports real people. read more

Helping Hands Thrift Store - Thrift Stores Near Me - Bothell, Washington

I love a good thrift shop. The idea of giving back and supporting your community should make you feel good. Unfortunately, Goodwill has lost their minds and you will be pressed to find a bargain there anymore. When you consider they pull valuable items and auction them online, it really ads a layer of greed unbecoming a charitable organization. Small independent places like this are the only true thrift stores around in my opinion, so please stop in at your leisure. There was a lot of junk here, but that is also the sign of a solid thrift store, they are selling anything possible to generate income. I saw a couple things here I liked that I didn't feel was worth the money, but in general, it was worth the stop. I did buy one item, a tie. I don't think men can ever have enough ties, a single item can transform your wardrobe. Ties were $2 here, That is a generous price, I've seen them as much as $9 at thrift stores, but I personally wouldn't pay that. You can pay $75-$90 for a tie at Nordstrom, but I wouldn't pay more than $12 for a new tie. It's a little bit of fabric and nobody cares what name is sewed into the label. I saw several ties that I liked, but I'm running out of space. I have 3 racks that each hold 24 ties and I'm almost full. Again, if you aren't too much of a snob, this is a great place to check out, I wish I had something like this in my neighborhood. read more

In my opinion, items here are very overpriced and the selection of clothing and kitchen wares not very good. The young woman at the counter was not friendly at all and almost rude. read more

Great hidden gem and friendly workers (shout-out to Camille, she was super sweet). She informed me that they help families in PERU. I love a great thrift store that has a great cause or story attached to it! I gladly support those types of establishments! :-) From the outside it looks small but, once you enter it has many entrances to different sections from shoes, household, electronics, books. It's actually pretty big! I love their discounts. I was able to find 5 items for 49 cents and only spent $2.70!! SCORE!:-) And, name brand items too that were in excellent condition! I will definitely be back! ;-) read more

Cashier clearly did not like that I was visibly queer. I usually don't shop here for that reason, and I'm not a huge fan of some of the services they donate towards but I had a last-minute need and they were closest. Cashier refused to speak to me despite being animated and friendly to the more conservatively dressed customer in front of me; she kept looking me up and down with a sort of animated grimace, and then made something that I think was a homophobic comment as I was walking away (something to the effect of "I can't believe people like that come in here"). Just thoroughly unwelcoming. read more

I love this thrift shop and always seem to find little treasures at great prices on the regular. I really appreciate Alex who is always super sweet and helpful. There's always a wide variety of different inventory and they do a great job keeping it clean and organized. read more

I've been here about 4 times now. Each time I've found at least a few things to buy. If you judge a "book by its cover" and don't go inside you'll be missing out. I do wish it had a better parking lot and wish the racks had more space between them. They do have 50% off color tags and even some red lined $.50 special days. Senior discount also available. They do have an area full of outdoor stuff & tools I think the male "thrifters" would appreciate. read more

Love the people there. Come there every once in a while to just loose myself and browse... very small but cozy for me to enjoy

Turned around in rush hour traffic to check this place out. They were literally turning off the OPEN sign as I walked in. Not wanting to be an a hole I asked if they'd take one last customer. Girl at the counter said they'd just closed. Seeing as how the store was still full of customers, I said, "cool, I'll just do a loop around the store and be two minutes tops. I'm not gonna buy anything just want to see what kind of stuff you guys have". She said no and told me to leave. Okay, I would literally be out before you're even done with the customers in your line, but if that's how you wanna treat your customers that are trying to be reasonable and still respect your time, that's on you. How rude. I just wanted to see if this place was worth making a trip to come back to. That's it! Just one little loop around your tiny store... But I'm not one to argue with someone making minimum wage so I left. NEVER TO RETURN. read more

First time going in today. My experience was good until I went to check out and the cashier didn't say anything to me other than the total, which was okay for me. But at the end I was waiting for my receipt and she threw it at me on the counter and walked away. I'm not sure if she was having a bad day. Either way customer service was bad. read more

I love going to Helping Hands! I have been a customer for years! Always bought books for my kids here. It supports missions!

Love this hidden gem. I don't always find something to buy here, but when I do, the prices are fair and there is usually a good sale going on. Staff is always friendly. Easy parking right off the main road. Always stop by when I drive by. Clothes in good condition. read more

The store is the top echelon of thrift stores. Great pricing great people lots of good deals....

If I could give this place zero stars I would. The attitude of the staff in this location is unacceptable. My sister and I have piercings and tattoos and that minuscule detail made us feel completely unwelcome. The cashier glared at us, kept complaining about how many hangers she had to remove which is her JOB, and then made us carry our stuff out by hand because she "didn't have a big enough bag" instead of just letting us use two. I found some cool stuff here but I am never coming back. read more

Helping Hands Thrift Store - Our "too big" purchase - Thrift Stores Near Me - Bothell, Washington

Great shop with a great purpose. I've shopped and donated here. I've done more donating than shopping, but both experiences have been great. I'll continue to patronize this place. read more

My favorite second hand store, hands down!! Great little neighborhood store with a lot of great things! I come here for furniture pieces, and always find great things! I enjoy refinishing furniture, and I've been coming to Helping Hands ever since I started this new hobby. They have reasonable prices, and I would choose HH over any second hand store; any day! I purchased a bed side table for $4.90. Great piece and it re-finished beautifully!!! I've also purchased a 2- drawer dresser and a side table. The most expensive piece I've gotten was the 2 drawer dresser which was $14. But again, it's a quality-all wood piece; so it was still a steal! You could probably expect to pay around $25-$30 at a Goodwill for the same thing! Sometimes I find some good work clothes (I work in Paint so I don't like to ruin my good clothes, so thrift stores supply me with my work clothes!) Anyways!! I love this place! read more

Helping Hands Thrift Store - Table I bought for $4.90 and refinished and glazed! Great prices!!!! - Thrift Stores Near Me - Bothell, Washington

These people do a great job in the community by supporting charities their items are always first class and in good condition why buy something new when you can buy something old support them in anyway you can thank you read more

I've been donating to Helping Hands for years but just recently I went into the store to buy something. What a wonderful little thrift store! I was having a large family get together at my home and didn't have enough place settings. So... I had the bright idea to check thrift stores out for additional place settings that might co-ordinate. It was my LUCKY DAY when I walked into Helping Hands. I found beautiful, unblemished, cream, bone china place settings to make up for what I didn't have... and they were very inexpensive. In fact, I wish I had checked out Helping Hands years ago, if they had what I bought recently I wouldn't have spent so much on what I have. The staff was very friendly and wrapped each china piece carefully so nothing would get chipped on the way home. I'm generally a fan of thrift stores, they definitely have a place in my life but I've always gravitated towards the larger stores.... no more. This will be my first go to when I'm shopping for 2nd hand from now on. There are two floors, so check each one of them out read more

25 Cent Bin FTW! Freal. I would grab a calendar from the front to make sure you know when certain discounts are happening. Discounts range from certain color tags being 50%off or a dollar, 50% off your entire purchase if you bring the calendar back at the end of the month, and certain items are a percentage off too. Having volunteered in Peru, I found it AWESOME that some of their proceeds go towards helping the people in Peru, mainly schools. Kudos on that! I am not sure why some people had bad experiences when it came to the staff here. I've been here every week going on a couple months and every time - I've found the staff to not only be friendly but super helpful. I go here for the 25 Cent Bin which is located up front - it's a giant box you can't miss. I always seem to score a done of things for the UNBEATABLE price of 25 cents an item. It's crazy! One of my go-to thrifting store :) read more

They have a .25 bin full of clothes and .99 days, etc. This is a thrift with a real cause and legit cheap prices. Unlike value village and goodwill. Thank God small places like this still exists. Highly recommend donating your old shit here. Highly recommend also just shopping here. read more

Took our clothes to drop them off. They have it set up very well. You drive up around back, stay in your car and someone unloads your clothes, then you are done! No lines every time we have been!! read more

I think the store is great! Its got that really vintage and thrifty feel to it since its in a historic building. It gives you the full experience of finding "treasures"! There are some great supplies for the creative, crafty and artsy person since they have a decent amount of unique finds. Most of the pricing is good and if you feel like the price isn't a good deal they are willing to barter if you speak up about it. The staff is friendly. If you're looking for the perfectly laid out, most organized store, with everything color coded then you should probably keep shopping at value village, but if you're looking for the thrifty atomsphere, finding amazing treasures and just generally finding that vintage stuff then helping hands its a great stop. read more

Sometimes I am really not sure how I feel about Helping Hands Thrift Store. Sometimes I really like it and find some treasures, other times I find nothing and it's usually because I think the prices are so high. Some of the stuff is really reasonable, like I just got a really cool vintage pie plate there for $1.50. Housewares is certainly the biggest section. The book selection is pretty paltry. If you are still using VHS, this is the place to go because they have a ton. I don't think the people who work there are very nice, and they usually don't treat each other very nicely. It's easy enough access, kinda in between Bothell and Mill Creek on the Bothell-Everett Hwy. read more

High prices, and many items unmarked....Merchandise display is shoddy and they have a very limited selection...Parking is limited. They sold me a Camera that did not work and would not refund my cash, only store credit. They said that was their "policy". I asked if it was also their policy to sell broken electronics? I believe an exception was in order considering the circumstances but the manager came out to shut me down and hold my money hostage...I used to shop their often but sadly the new management has chased me away with high prices and an unfriendly demeanor and policies...The Goodwill is a far better bet...better prices, better selections, more professional help,, better hours, and a more pleasant place to shop in every way! read more

Best thrift shop ever! Love their kids clothes! The staff is always super friendly! Everything in the store is super cheap so I don't know how they are able to stay open! This is the place to shop! I'm now a loyal customer. Just went today for my second visit and found some great clothes for my son. read more

My new favorite thrift store! I have found many "treasures". I love that their proceeds go to Peru. I am definitely going back soon & also finding the time to sort through my things to donate read more

The older build,g adds to the charm for me, but I know not everyone is in to that. Today was my first time in and I must say I will be back, and that says something since I live on Whidbey Island. Staff was great, prices were right on point for the quality. Had a great time, and will be back again, Thanks again! read more

On July 17 I donated 8 large bags of clothing to the Bothell store. This was after I had dropped off a truckload of furniture to the Snohomish store. When I arrived home, to my dismay I discovered I mistakenly had put a blue jewelry box in one of the bags. I immediately called the store who assured me I didn't need to come back, "that it happens all the time" and that she would put up a note and call me when it was found. Days go by. When I call back, she was rude. More days pass. I return to the store, ask again for a call from a manager, nothing! I called today and am told that I haven't received a call "because we obviously haven't found it yet". Ouch. The jewelry was my grandmothers. The clothing and furniture are from her estate. Could they care any less? read more

This is my favorite second hand shop. It looks tiny from the outside but it isn't at all. They carry a wide variety of items. My favorite is the household and seasonal section. Prices are good, as well. The last time I went in, they were collecting one dollar donations to build a school in Peru. I have a lot of respect for businesses that care for those who are in need and this business does. They also give to any homeless who come in and need clothes or shoes, etc. I'm not sure why others have complained about unfriendly stuff here. I have never encountered and I'm friendly staff member. However, I did buy a Christmas garland last year that the cashier forgot to put in my bag. When I called back, I was reassured that they would hold it for me. The only issue was, I had no transportation at the time and was not able to go back to the store for several months. When I brought up the garland to the cashier, she did not offer to refund my money or replace the garland. read more

I was surprised to read that a "great little couple" owns it... for some reason I thought it was a non-profit to benefit animals. Also the (and I use this generously) management changes frequently. We have donated tons of quality stuff over the past 5 years and usually go inside after we drop it off. Unfortunately, the last time, a male attendant in the yard wanted to go through what we were donating and "cherry pick" what he *thought* they wanted. I'm sorry but I sincerely doubt that he's an expert. We did go inside and were sad to see that they have now reduced their stock by about 1/3. Less to browse, higher prices and now basically just a used store place without personality. One of the things that people go to thrift stores for is to find parts for something of theirs that's broken. Forget it here. We'll drive a bit further and donate to St. Vincent de Paul's now as I know they truly are a non-profit and help the needy. read more

I've been coming here often since I work just down the street now. In the winter it's always freezing cold inside the store so bundle up. The furniture is usually just junk. Same with all of their outdoor & sporting stuff - anything that's kept in their outdoor space. It's mostly a waste of time to browse the guys' clothes too. Prices are hit and miss; sometimes really low and sometimes too high. I've only found a few small items worth buying here, but it's still fun to browse. read more

I had a great experience. I was in the area and searched thrifts stores and it popped up. Clothes are nice and cheap, good quality for used. My favorite part was the home goods. I got an old fashion pasta hand crank maker for only $4!!! I'm definitely coming back. read more

Cute place, decent selection. The prices are amazing-but I'm used to thrift shopping in Southern California. The staff is very helpful.

What a fabulous resource. Having moved to a much smaller house, it felt really good to donate some lovingly used items rather than contribute to he onslaught faced by the landfills. Quick drive through service, polite staff, and helpful people quick to help me lift he heavy things out. Kudos to a great recycling resource. read more

I've been going here since they opened I go when I can and when I do I find sum really good stuff love the owners too they're so friendly always callin me mijo read more

I was almost my way out of the store when my child asked me for a toy, I took him to choose one and got him out the stroller. Then I realized he just pooped his diaper. Suddenly a lady of the staff passed trough our backs and said loudly "that baby needs a diaper change!" Almost immediately the lady came back with an aromatizing spray and said to me loudly "Why aren't you changing the baby's diaper? What are you waiting for?" I told her if she could wait just a few minutes while my baby choose a toy and right after that we would leave. She said NO! I asked again politely just for a few minutes while my baby could chose a toy. She shouted at me "NO! IT HAS TO BE NOW! I AM THE MANAGER OF THIS STORE AND IF YOU DON'T CHANGE THE BABY'S DIAPER I'M GOING TO ASK YOU TO LEAVE! THAT'S DISGUSTING! All of suddenly I felt the staring of the persons in there, my baby started crying, I felt very overwhelmed about the situation in there. I picked up my baby and tried to sooth him. ​ Obviously I can not take this complaint to the manager of the store whom is Michele Komen Nelson by the way. What difference could it make since she is the one who was shouting at us? I tried to find a place where I could report this kind of behavior but I couldn't find any. I don't think such intolerable behavior should be allowed, at the end it was a baby and although it is no nice the diaper's odor that doesn't mean you could not ask things nicely and politely. read more

The prices are very good and there was a daily discount on top of already advertised discount which was nice. Additionally, has a good variety of things and is reasonably well kept. However, what made the store as enjoyable as five stars was the service we received from Kylie who was not only friendly but extremely competent. read more

People here are really friendly,great deals on furniture and other household items.its always fun to stop by and see what interesting items you may find. read more