Once you get past the "are you eating here or you will get towed" people in front the place is Ok. I will not be back due to the illegal towing scheme. Read the law about having the right signs if you're going to threaten towing before you even know if I am a customer. Anyway food was fine but service was slow. Place comes off as a wannabe fine dining without the ambience, the service or the food. Will not be back. read more

Extremely horrible experience this evening. I would strongly suggest that any one who considers eating at Marvino's to highly think twice. Before you go to dine in. 10 minutes went by before a server came over to see us. I watched them go to 4 other tables , pre-bussing and checking on those guest. Not 1 time did either of them stop by our table to at least acknowledge us. They only service the tables that were already seated. We were never greeted only given water and drink menus. No introduction whatsoever from our server so I do not know their names, nor food menus (until I asked) I had to flag down a server to place a drink order. A second server (guy) came by and I politely asked him if he was my server or if the other sever (lady) who stopped by 10 minutes ago was my server. He rudely replied with "you can order with whoever you want too, it doesn't matter"! . That was very odd to me ; his approach and delivery. I felt as if he expected me to already know that this is how the establishment is conducted.With the concept of me literally having to flag down a staff member to place an order. The 1st server, a lady informed me that they were in fact busy ; (there were about 4 other tables in the section that I was in and a few empty tables, the empty tables indicate that they were not fully booked) which is why they were very snappy and un-attentive. To me, that excuse is very unacceptable. There is no valid reason to be rude/snappy towards a guest. We ordered a few appetizers, drinks and 2 entrees. The steak entree was not prepared to our liking so we asked if it could go back on the grill to be cooked a little longer. The male server rudely snatched the plate away and said that he could. Now first off we asked the server when we placed the order what the restaurants steak cooking temperature/color meter was. Between Rare to Well Done. We were told that M/W would be slightly pink. That's the choice we went with. However the steak came out completely pink throughout. Which in my opinion falls well under Medium and not Medium /Well. We offered to buy another steak; again another angry/rude reply. The male sever says " well I'll have to get the manger first" Not sure why when we offered to pay for both. Things really take a turn for the worst once the manager came out. He was very unprofessional, and didn't offer any suggestions. At this point I'm furious, we only have one entree at the table and things are getting worse by the minute. We decide to go ahead and pay for our ticket and just leave. Once we told the manager that we would pay for what was already on the table (which was everything expect for the extra steak meal) He had the audacity with a straight face to ask us "Well what do you expect me to do with the steak that is being made right now" he obviously was implying that we should cover that too, as if we inconvenienced him in some type of way. He never apologized until I asked him what did he think should be the solution. His response was also rude and aggressive. He replied with well " I'm sorry this happened and I hope you come back". He was clearly upset over the extra steak that was being "prepared in the back" regardless of the fact my tab was already at $178. The only people who were inconvenience were my fiancée and I because not only did we pay $178 to Marvino's for food that we didn't get a chance to eat. We still had to get food elsewhere after we left. This will be the last time I dine in or patronize Marvino's in any way. read more

Marvino's - $178.56 for horrible service. - Italian Near Me - Cypress, Texas

The food was delicious, but the service was atrocious. We arrived 30 min before our reservation and asked if we could be seated early. The place was empty. The host acted like it was such a big deal, but finally "found" a table for us. I would understand if it was busy, but there were literally like 5 other groups in the entire restaurant. Whatever, let's eat. The waitress came by to take our drink order. I asked what beers they had.. Bud light, Miller lite, Dos Equis, Peroni. Your standard macros. I ordered a margarita and it was pretty good for an Italian restaurant, but I really wanted a good craft beer. When we got up to leave, we saw the tap handles and they had like 5 other craft beers from Saint Arnolds and others! She had no idea what beers they had! Anyways, we ordered and the service was incredibly slow. Granted, we got the three course restaurant weeks menu. But we were sitting around for 20+ min between courses, with the waitress never checking in. Finally, all our plates were cleared, so I flagged her down and asked her to bring dessert out. She seemed annoyed, but immediately brought it. The food was really good though and made it worth it! They serve great bread with olive oil. Then I started with the Jumbo Fungo which was great! It's a big mushrooms stuffed with Italian sausage and cheese. Perfect! Next was the Heart of Italy. The Filet was excellent! Cooked perfectly, with great seasoning. The chicken Parmesan was good, but pretty generic. The shrimp Alfredo was alright. Shrimp was good, but the alfredo sauce tasted like it was straight from the jar. I wish I just ordered a whole order of the Parmesan crusted filet, but was still very pleased with the meal! To end, I had Tiramisu, which was really good. It's not very strong with coffee flavor, but I prefer it that way. They also cut the pieces in half for restaurant weeks (and likely did for the other dishes too)- just look at other pictures on here. I get it, it's a good deal. But at least advertise it that way. Overall, the food was great, so I would probably return. I just hope the poor service was a fluke. read more

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My husband and I went to Marvino's tonight for an early dinner (without kids).... we were very pleasantly surprised with how great everything was: the friendly greeting by the hosts at the front desk, and two servers who explained the features on the menu and provided excellent service from start to finish.. We sat at a cozy, quiet booth near the bar which was perfect for our date night .... (the Astros were playing so my husband could casually check the score on the non-intrusive TV's).. our cocktails, wine, salad and meals were great and we will be back..... (Btw: We love Darios and Alicia's so I am not sure why we haven't been to Marvinos before tonight....) read more

unfortunately we had no idea what this restaurant was like,but we found out after the fact.we were there to celebrate a friends bday,we all ordered of the appetizer menu. We also ordered a peach belinni with a float of Chamboard liquo,I have ordered this many times at different restaurants but never have I been charged a full cocktail for a float of liquor which came to 26$$$ never mentioned to us for that charge,there was hardly anyone in the restaurant but the waiters stood by us like we were going to steal the silverware, the food was not good and will not be coming back,I lived in Italy and those prices and quality need to revamped read more

Nice place and the service was decent but they are portraying upscale and from a food perspective it was pretty average for Italian. I had the frutti di mare for my entree. The two shrimp were great but I could had left the rest behind. The muscles were small and few. There was almost too much calamari which took away whatever flavor was in the relatively bland sauce. The Caesar salad was tasty and they have a nice bread basket. I've lived near this place for 3+ years and it was my first and likely last visit. There is plenty of better out there. read more

First of all, it was my husbands birthday dinner and he LOVED his meal. He got beef tips on risotto and was s talking about it the next day. We got the fried calamari for the table and I think the other couple were happy with their meals. I, on the other hand, am vegetarian and was disappointed that there really wasn't anything for me to eat. Usually, Italian restaurants will at least have a pasta option for us non-meat eaters but, oh well...I ended up with a really good house salad and a baked potato. read more

It was okay, personally I felt very rushed and our waiter seemed very impatient. I'm not sure if it is because I'm a teenager or what the circumstances were, but I'm a paying customer and I feel that I should be treated with the same respect as the other customers. Food was pretty good we got the fettuccine Alfredo with shrimp, the fried mozzarella, a salad, and strawberry cheesecake. It was more service that tainted our lunch. We ordered two salads and only got one. The lettuce was ok it was kind of soggy but the dressing was good. I might go back with my family and see if it's any better. The strawberry cheese cake is very good though. Highly recommend that. read more

Marvino's - Custom desserts - Italian Near Me - Cypress, Texas

Food mediocre. Had the Norwegian salmon, requested medium rare. Salad was excellent, as were the ravioli and bread. Fish was very overcooked and extremely salty. Note, we had just come from a long day of golf, so we were not dressed fancy. It was 4 pm! Treated as such. Seated next to loud kitchen and employee break area. Staff inattentive, except for one courtesy check by the manager (added a star for this gesture). When I come in dressed for work, I am treated well. Staff should treat guest equally, regardless of attire. read more

My friends and I met here, thinking we were going to enjoy a nice night out with friends. We ordered the Sea Bass, which sounded delicious, and it was! I always get fish when I go to a nice restaurant. My bill is usually around $80. I know that's a lot of money, but for a special occasion, it's worth it. Well my bill was $165!!!!! I was shocked! It was double what I would pay anywhere else to have a nice meal. I picked the place, instead of a steakhouse, because I thought it would be cheaper. Usually Italian restaurants are less expensive than steak houses. My friends were equally shocked by the bill as well. We felt scammed. I'll never go back. read more

I recently moved back to my home in NW Houston from NJ and always watch for a good Italian restaurant. They are plentiful in NJ but hard to find in Texas. I selected Marvino's to try and I can't believe the low reviews here I have seen! If this restaurant does not earn a 5-star review, I don't know what would! The food is to die for! I love Italian food but since it had been a while since I had a steak, I had a filet Mignon, that was cooked perfectly and correctly to my taste - it was awesome! I had 2 other people with me; their seafood dishes were excellent, too! The salads were fresh and wonderful! The deserts we had were great. I had the bread pudding, which is one of my favorite desserts and it was great my two friends tasted it and also agreed. One person had the key lime pie and after we all tasted it, we all loved it! I loved the salad so much that came with the dinner, that I came back a few days later and picked up two salads that the manager graciously got for me and they were just as I had remembered them to be - wonderful! Service was wonderful, attentive, and friendly! This is a beautiful place with to-die-for food and wonderful caring service that should not be missed! read more

Everything was tasty. Thursday night is steak night, steak was cook perfectly! Didn't get pics of the Cabernet Sauvignon. read more

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Never make a reservation here. No matter what you do there will always be a wait. The room they took us to was completely full and I was elbow to elbow with others at my table, and had very annoying music on. Half the waiters don't speak English, or talk at mach 3. We got here at 1 and didn't get our food until 3:30. They didn't let us leave after we waited so long. And once we got our food it was very sub par. Never eating here again. read more

the manager Alan is a complete psychopath and I believe a physical danger to the community. My parents are frequent patrons of Marvino's and they recently had an issue with to go meal they ordered, it was extremely dry and items were missing from the order so my dad called to speak with the manager and let them know and had the misfortune of speaking to Alan. Marvino's advertises that they do deliveries so my dad asked if this one time the missing items could be delivered and Alan was extremely hostile. He took high personal offense to my dad's complaint and started yelling at my parents, denying that they could deliver, and telling my dad to come back to the restaurant and see what happens and that my dad doesn't know who Alan is as a "man" but implying that he'd find out and that it'd be violent. THIS IS A DANGEROUSLY UNSTABLE INDIVIDUAL. He is not fit to be a manager at a restaurant. Our family owns a successful business and a big part of that is accepting feedback from customers in a healthy manner and accepting when things go less than perfectly. I believe that Alan needs to go back to basics, heck, maybe even back to nursery school and he needs to learn how to resolve a conflict without getting his feelings hurt. At the end of the day, this is a business. There is no reason to get irate and use threatening speech towards someone over a bowl of pasta. Frankly this is ridiculous and I urge the cypress community to not go to this establishment. If you find yourself at the other end of a mistake at Marvino's, you could become Alan's next victim read more

Marvino's - Delivery option directly on marvino's website - Italian Near Me - Cypress, Texas

Food was delicious. Pricey but delicious. Would definitely come back to try the other dishes. read more

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I would -5 if possible. I can't speak for all the staff but one gentleman in particular dressed differently than the others (I'm assuming he's in management) was so rude to a doordasher who came in to pick up an order. I witnessed his rude interaction and it made me very uncomfortable. Will never be back. I hope this man can learn how to treat everyone with basic respect. read more

First, I want to say that I was a waitress for 7 years, so I completely understand the frustration of homecoming parties and prom parties, but you are in the HOSPITALITY industry!!!! This is a restaurant!!!! So for you take a reservation, ON HOMECOMING NIGHT, let the party in, serve them, wait until the bill comes to tell all the kids that you won't separate checks is BEYOND ridiculous!!!! So you expect ONE high school kid to foot the bill for the WHOLE table???? Or to just hand over their parents credit card??? Especially after you added a 20% gratuity!!!! The server got their tip but you screwed over a teenager to get it. I hope you are all happy. We will never be back to this establishment EVER!!! read more

Came here for a nice family dinner. The food was very good and will warrant returning. The service was quite lackluster and makes it hard to want to revisit. A clear disdain was shown for patrons who were not immediately interested in imbibing wine or other alcoholic beverages. After requesting menus (menus aren't given when you are seated, but must be requested after being forced to wait for your server, who clearly expects to be serving alcoholic beverages before any discussion of dinner options), we were pawned off on another server without any explanation. This other server showed consistent disinterest in providing decent service. He never proactively handled anything, from providing flatware and a plate for our fifth person (at a five-person table) with the bread to observing when our drinks were empty and offering refills, to following through with promised items in a timely manner and without requiring multiple reminders. In general, once the servers here decide you don't fit some preconceived notion of a big spender, they apparently shift into neutral and show a blatant disregard for your needs and their job, doing only the bare minimum. So, food: great. Service: poor. We will probably give them one more shot based solely on the fact we all really enjoyed our food. But if the poor service is repeated, that will probably be it for us. read more

I've been eating at Marvino's weekly while in Houston on business and tonight was an epic failure in food, service and management. Service was subpar, steaks were sent back for being overcooked and the manager did not apologize for the errors. Instead, we ate our side dishes while waiting for our steaks to be recooked. Such a shame the manager chose to disregard two successful females dining at his establishment. Big Loss Marvino's! read more

We quite a distance Saturday to enjoy the Houston Restaurant Week menu. We always call to make sure it is available on the weekend. It wasn't. They handed us a dinner menu at 2pm and a brunch menu. Of course we were surprised and disappointed after being told lunch was available. That was just the beginning. We were given the menus and water. There were 3 other tables being served and numerous waitstaff. After 15 minutes no one ever returned to our table. They were all just walking around so we left. read more

Food was excellent but the service was fantastic. Excellent team of servers, assistants made the experience enjoyable.

We came here for the first time a few days ago and it was very good. It is on the pricier side, however, the food is delicious. I ordered the risotto with beef tips while my husband got the lasagna with wagyu beef. The tea is also very sweet. So if you don't care for super sweet tea, I would recommend asking them to do half and half. Overall, it was a pleasant experience. read more

The ambiance was nice, service started out good, the server/s were friendly and attentive at first but then it turned and at the end, it no longer was. A soup that we ordered to come out with the appetizers never was brought out, it took three requests to finally get a Diet Coke, water and Prosecco was not refilled, one of the main courses was initially forgotten and finally brought out late, a $90 steak and shrimp dinner was put out cold and simply warmed up which dried out the shrimp. We are not going back. read more

so I've been going to this place for many years and I absolutely loved it. Most of the time the employees are super nice and friendly and they honestly make the experience spectacular. However this one particular employee who brought my food was the absolute worst this servers name was Wyatt. He was unbelievable disrespectful and rude he even got mad at me for the tip i gave him which was a 5 dollar tip and it was all I had in my purse at the time I honestly couldn't believe it I was so kind to this young man here but somehow he gave me a bad attitude. definitely will not be going here as much as I used to. read more

Got sick from the food. Wait staff and manager were very disrespectful. The team working both back and front of the house were the worst I have ever seen. We have been going to Alicia's, Dario's and Marvino's for as long as they have been open...20 years maybe. What a shame. read more

The customer service for this place is trash. I order the taste of Italy, and the food was okay. Anyway I still had half of my food and also order 3 additional shrimp for $9. the waiter asked if they could take take my plate, I said okay. He then came back and I asked where my leftovers were and he said that I told him to throw it away. I said sir I didn't tell you to throw away my food. It took me 20 minutes to finally find the manger only for him to come over and not know what a manager should do. I told the manger that they guy threw my food away so instead of them helping me. They went and got my food out the trash and handed back to me.. like really read more

Marvino's - Italian Near Me - Cypress, Texas

This was our first time visiting Marvin's and I can say we will be going back!! The service is outstanding, we were greeted when entering and when taken to our table our waiter (Reyes) greeted us and was able to answer all of the questions. The crab cake & raw oysters were great!! I had the Akaushi Lasagna which is made with angus ground beef not meat sauce and it was so good. My husband had the Chicken Marvino, the chicken was tender & juicy and well seasoned, he replaced the green beans with angel hair paste & he had no complaints!!! Lastly I had the Bellini and again it was amazing!!! read more

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This was one of the worst experiences we've ever had while traveling!!!! It took 10 minutes to get a glass of water and then once we ordered the food took 75 min. I notified the manager at the 70 min mark and although our food came out, five minutes later, he did not bother to even come back and check on us again. Additionally, my dish was terrible! I let the server know this, and he first said he wasn't sure what they would do about it...... Really disappointing experience. read more

Horrible customer service, had no clue where the waiter was half the time. Servers don't speak English and we waited over 2 hours for the food but couldn't leave because the waiter never came. We had a reservation and still have to wait 20 minute. Food was mediocre. Definitely not worth the wait or price. Not coming bac. read more

Food and service were really good. The restaurant was lovely. We will definitely go back again.

Love this place! We need more small businesses in the area and love to support! Really nice romantic vibe, feels like you're in a different city. Food is amazing and service is impeccable. read more

WOOOOOOWEEEEEEE zowweeee!!! Holy tastbuds batman.. love love love this place. The staff was Extremely attentive and polite. We sat on the patio net to the fountain with a breathtaking sunset. Ok ok now for the delectable food review. . We had the lump crab risotto, the stake and , duck mushroom ravioli... First for the RISOTTO. . which was melt in your mouth delish. Cooked to perfection, with crunchy zucchini with gave it a dimension of texture that was out of this world. The stake at around $20 was a steal in my opinion. Came with roasted potatoes green beans marinated onions which danced in my mouth. Now for the duck ravioli.. Wow flavors that are almost undescribable. They had roasted sweet red peppers just a few to give it a salty sweet flavor and the cream sauce was phenomena. Was a little hesitant on the duck because you have to cook duck Just right to be delicious. They indeed knocked it out of the park! Now for dessert bread pudding cappuccinos all around. Melt in your mouth perfectly prepared gooey goodness. I was also impressed with the cappuccino. Some places say they have cappuccinos but as it comes out a frothy wobbly mess . Not here. Real deal cap. If your looking for romance, a party,family meal, or just a work function. I w would highly recommend this establishment. Not often do I give the full 5 stars they fully deserve it. Can't wait to go back! :) read more

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Second visit because the first was great... however, not the story with our visit tonight. The visit started great with dang good shrimp cocktail. They came and took our bread and butter before we were finished with it ( and never brought any back, despite three requests). When our food came, they forgot one of my sides. When they brought the grilled asparagus, it was clearly not grilled. My "ribeye" lacked the rib cap and it was void of fat that's normally marbled in. I'm betting it was a sirloin. My fiancé ordered boneless short ribs on risotto. The ribs were dry and the risotto was crunchy. The service is good and attentive but the overall pace is slow. Finally, tonight was special with live music in another room that was fair at best but it was loud for the atmosphere. The servers couldn't hear us asking for anything. It's a shot in the dark here...an expensive one. Just go to Taste of Texas. read more

My roommate selected this place for his birthday dinner. It turned into my 2nd underwhelming trip to Marvinos Steakhouse and will definitely be my last. I ordered the special Cajun ribeye med rare. It was served medium well they returned it to the kitchen to cook a new one that was then served to me blue. I told them not to bother a third time it's in the name STEAKHOUSE the expectation is they understand how to properly cook a steak. The manager never came by to say anything they did remove it from my bill but the attitude was like they did me a favor. I'll never return read more

The ambiance was great! Family friendly, GREAT SERVICE (and I'm a stickler for good customer service), with delicious food! Planning on bringing my mother here for Mother's Day . read more

Marvino's - Italian Near Me - Cypress, Texas

Good food and service good but too expensive for my taste. And I feel that they need more variety in pastas

The tomato soup is so good!!!! I think this is the best tomato soup I've ever had in town so far!!!! It's not very sour, and has a good balance between sour and sweet. The linguine with clam, my boyfriend defined it as "amazingly good," it taste very fresh. Highly recommend! The crab cake (I forgot the name on the menu) is also delicious, it taste not creamy at all. All the dishes look delicious and so are the taste. Will definitely come back when there's a chance!!! read more

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I was pleasantly surprised at the ambiance of this restaurant! The interior design was adorable and inviting with plenty of rooms to host larger events. The facility was neat and clean, the restrooms were also well kept. Now onto the food! Tomato basil soup got a 10/10 from my family! We are big fans of the tomato basil from La Madeleine and agreed that this one is much better. Unfortunately the Italian wedding soup was incredibly salty. The caprese salad was incredibly fresh and worth the extra charge. All our entrees were delightful! I even asked for green beans and spinach to be steamed and they were happy to fulfill my request. I would say Olive Garden and this place are pretty equivalent, but that's just me. We had the creme brûlée and tiramisu. Both rich, sweet, and tasty! Our server even brought me extra strawberries! All of our food came out perfectly timely. We weren't waiting or rushed. We came on a Sunday during lunch time, and our staff was attentive and fulfilled all our requests! The portion sizes per price were spot on, and we have lots and lots of great leftovers after ordering 5 entrees for 6 people! read more

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I wanted to love this place so much! I thought it could remake my favorite dish, from Paris, France. All this place did was run me completely Hot. I wish I could leave a negative star. I was giving this business a second try. Called to place a simple order. Alfredo with salmon. One girl said she don't know if she can do that. Then the manager have a complete different price, then what I've received before. $13 for noodles only, Additional $9 for a piece of salmon (8oz). Which as previously, I would have been charge for the salmon dinner $18.99, which I agreed to. Verses the listed price of the Alfredo w/shrimp I believe was 15.99. Or chicken Alfredo, $17.99. Tonight's GM Remi, refused to listen to the price given, and was completely argumentative, (i don't wanna fight, I just wanna eat.), yet he was more interested in my last visit, where the manager Quan, had took my son food to the back to dig out the chicken of his Alfredo, since we agreed to my being charged for child's Alfredo pasta, without the chicken. I could have remove the chicken for him myself, since it was that important, to only receive what I'll be paying for. Usually I'll refused to pay for such, or request it to be comp. I paid, without a fuss, cancel my $20 dish, and left. Plus he didn't bother to add my military discount, that the company offer. Remi, Remi, Remi, shame on you, for making up your own prices, and refusing to reach a solution, and provide your supervisor info. But told me to come into your place of business to discuss, what we're discussing over the phone. Really? I guess he wanted to fuss in person. I seriously, gave this place my final try. read more

Wow, I do not understand the previous bad reviews at all. I rarely review but I was so impressed with the service, ambience and especially the food, I felt this restaurant deserved it. We went to celebrate my belated birthday with my daughter and family. First time for all of us, the service was amazing, friendly, attentive, more than 1 person making sure water glasses filled, wine glasses filled, everyone had what they needed. Loved the ambience, cozy, classy and we could have a family conversation. Music was nice in the background but not overpowering. Building absorbs sound, not huge and echoing. We all tried something different on the Houston Restaurant Weeks dinner menu. We all had excellent meals, all 3 courses, all for $55. I had the Lobster Bisque, Chilean Sea Bass, and tiramisu. All excellent and I've eaten at some very nice restaurants in my life. Husband had shrimp course, T-Bone steak, strawberry cheesesteak. Daughter had Pear & Gorgonzola salad, Filet Minon, fruit sorbet. Son-in-law had ravioli, Filet Minon, and cheesecake. Everyone was very happy, steaks cooked perfectly, tender, seasoned well. Servings were generous. My sea bass was perfect cooked, melt in your mouth, served with creamy cheesy polenta, rainbow carrots, broccolini & asparagus. Vegetables cooked perfect tender crisp with some crunch. My tiramisu was some of the best I've had. We will definitely return, an extensive cocktail and wine menu, nightly specials and a full menu we look forward to trying in the future. What a special meal for my birthday!! They even brought me a slice of layered chocolate cake on the house with a candle for my birthday! Wow, that was delicious as well ! read more