If you can get here, this is THE only place to take your computer problems. In a world where too…read moremany businesses are prone to simply take your money and give you "whatever" service in return (like The Geeks?), Sam & Company stands out as a shining example of how things should be. How many businesses these days do you know of that actually combine integrity and skill to deliver what they say they will - and at a reasonable cost? If you read the About section on their website, it mentions personal relationships with customers. That's no sales pitch - it's true. I've only had sporadic computer issues over the years and, amazingly, every time I've spoken with him, it's like talking to a friend. He knows his customers! Couple that with the fact that Sam broke away from the corporate world to bring his skills directly to the public and he's definitely earned my loyalty.

I have nothing but good things to say about my experience here. I took my computer in for service…read moreas I had issues I could not overcome on my own. I found the basic price for service at $99 to be more than reasonable, though I was told that it would take about two weeks for my computer to be diagnosed. I paid the $75 expediting fee and given a timeframe of 2-3 days before diagnosis. I was then happy to get a call from them the next day with the diagnosis and plan of action. The day after that, my computer was ready for pickup, good as new. Overall, very happy with the experience.

John is incredible. One of my external drives became corrupted and he successfully retrieved them…read moreall, diagnosed the issue, and made recommendations for future storage strategies. He's in a nondescript street-facing home zoned as commercial, with a large shared parking lot behind him. Buzz the door to come me in and it's obvious he's a busy guy. While there, he listened to my situation, asked great follow-up questions, warned me of the potential outcomes, and was transparent about possible costs and remedies. He's also very personable! He really saved the day. I started sharing some other issues I'm dealing with, using a different machine. His mastery spans across all operating systems, so Mac and Windows clans can rest assured he's got a plan. Can't say enough great things about his small and thriving business.

Set up a telephone interview to discuss my computer problem via Baltimore PC Repair's website…read more Interview time came and went, they never called or replied to my email.

I love the ability to see & touch computers and electronics I'm interested. Online shopping, you…read morecan't do that which is the downside of it.

I give microcenter, triple zeros.They said I could return the product if it was not open when I…read morebrought it back because it was bought forty five days ago.I was told I cannot return it.When I bought the products, I asked their store for help and was sold the wrong products.So now i'm stuck with them, don't ever shop there

I took tv that did not have picture but did have sound.I took it in paid 45 deposit for him to look…read moreat it. He called later that day saying it would cost 228 minus the 45 leaving me with a balance of 183. He called a few days later saying it was fixed. I came in to pick up tv. He didn't offer to show me it worked I figured he has been in business for so long took my tv home ( if I just would have plugged the tv in whole I was there ) . so I get it home the tv did the same thing . I took the tv back the next day he waited about a week and called me and said he would give me 100 back because he can't fix the tv. When I arrived he was rude, loud and advised me to take him to court for the rest of my money. So believe nothing his website says customer service was non existent and 90 day warranty was a complete joke. Enter at you own risk

Owner was very rude after not fixing tv as he said he would and could. Refused to refund money or…read moreadhere to the 90 day warranty. Do not get your electronics fixed here. The owner is very nasty and obviously doesn't care about repeat business. I wouldn't trust him with a clock radio.

The 1st time hiring someone can be a problem. But I found no reason to be concerned with Chris. He…read moredid a fine job. Thorough and efficient. He ran into an unexpected issue which I thought would add significant time to the job, but he took care of it with only an added 1/2 hour of charged time. Will definitely hire him again.

He mounted the tv to the wall. He did a fantastic job. The tv is mounted at a great height…read more Scheduling was easy. He came on time. He was tidy. His pricing was more competitive than the other companies I contacted and the service was excellent.

Great customer service and the owner is very knowledgeable and reasonable with his rates and fees…read more I highly recommend this business for anyone who has any computer needs. You can't go wrong!!!!!!

From the owner: Talk to someone who really knows how to repair your computer...or build you a new one…read more Better Byte Computers is a premier PC- VAR (Valued Added Reseller) in the Mid-Atlantic region. PC for Business, Government, Schools, and Home; Better Byte Computer Company has established its fine reputation on its own backbone of personalized, friendly service. Since 1989 all systems have been customized to our clients own specifications. Representatives of our company are thoroughly versed in the complexities of computer applications and operations to better assist our clients in assessing their requirements for the present, and in the immediate future. Please feel free to contact our company for a no obligation free estimate.