The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Edit: I am updating my negative review in the positive direction…read more TLDR: I was happy with the owner and should I need moving help, would happily give Two Brothers a call. After seeing my review I received a call from the owner (Christoper) and we had a cordial conversation. He went over my concerns and addressed them to my satisfaction. I will go over each concern in order. The original review is further below. 1) Yelp apparently does not give businesses the opportunity to put anything on the page to properly set expectations. While the page on Yelp says users will get a quote based on the questions it asks, it apparently doesn't gather sufficient information to allow the movers to do so. Therefore the setting an incorrect expectation of getting a quote after supplying the requested info is a problem on the Yelp side and not something Two Brothers can impact in any way. 2) Apparently Yelp forwards the information entered to multiple parties to give them an opportunity to compete without informing users they are doing so. In my case, the anonymous text I received seems to be from a competitor rather than from Two Brothers. 3) The part of not giving me a call back in an hour (called the next day instead) as promised was an error on their part and Christopher took responsibility for it. He said there was no way to know if they will be free in that amount of time because they won't hang up on someone or otherwise interrupt assisting another client to give someone a call back. The employee should have said he would attempt to call back in an hour but would call back no later than next day. In short, I found Christopher responsive, professional, quite cordial, and pleasant to speak with. As stated above, I would happily give them a call should I need moving services again in CT. ------------------------------------- Initial review follows: ------------------------------------- Based on my experience attempting to get a quote, I don't think I will be using this company. I filled out the Yelp form to get a quote. Instead of a quote, I received a text back about 10 minutes later from a person who didn't identify themselves or their company. It said to expect a call tomorrow to go over how they can help me. The unidentified person said I should contact them if I didn't hear back. The next morning I did get a call but it was at a time when I had a prior appointment and couldn't talk. I asked if they could call back a little later and the person agreed to call me back in an hour. I never received the call back. Essentially they fell short multiple times in setting expectations and keeping commitments (yelp quote not provided when the info was provided on their form, not identifying themselves when contacting me, not verifying a convenient time to call, not giving the promised call back. All of this may be considered minor but it is a pattern. I can only imagine what I would have to go through if a major problem came up and I had a similar experience in trying to get assistance. I'll be exploring other options to see if anyone else can display a higher level of reliability and professionalism on the first contact.

Do not go with the cheapest quote. That's the lesson I learned…read more My move did not go as expected. I made it clear that I had a lot of large, heavy furniture and I also told them the sizes of the two storage units that I wanted emptied and brought to my new house. I specifically asked if it would all fit and if they would make multiple trips. I was quoted a price for six hours including tax. They did bring most of the large, heavy stuff but took NONE of the boxes. Now I am left to empty half of a 10x25 unit in MANY trips in my car. Not only that, but one of the movers spent a lot of time trying to get out a splinter (using tweezers that I offered) and using the bathroom and the other guy stood around waiting for him. This caused me to be charged for an extra hour. I'm grateful for what they did, but it wasn't as much as I was expecting. I'm older and on a limited budget so I went with the lower priced option because she said they would handle it, but they didn't and now my arthritic knees and back are paying for it.

We were looking for movers for a move from one town to the next. Carolyn was extremely helpful and…read moreresponded quickly. The move is next week but so far I would highly recommend her.

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

last min packing move accommodated very friendly and courteous staff fast efficient and good priceread more

Would not recommend - it's a good value (cheapest movers we found), but you get what you pay for…read more Very poor customer service. I spoke to Kareem on multiple occasions prior to the move. He kept asking me to change our pickup day and time. Each time I told him I couldn't change my plans. He could have simply told me it didn't work for them, but each time he'd say OK and I would confirm the day, time, and location of pickup at the end of the conversation. Then the next day he'd ask me to change it up again. When the day finally arrived, he texted me at 6:45 am and told me they were going to be almost 3 hours earlier than the scheduled time. Again, at no point did he disclose there was a pickup window. He had confirmed our appointment on multiple occasions. It almost ruined the whole process because we were picking up our item from friends, so I couldn't just randomly change the plan with no notice. Kareem was rude to me on the phone when I called him about this and said "things change". Then he billed me an invoice for our balance due before the job was done and texted me about payment. It left a bad taste in my mouth.

Above and beyond, took tone to set things up in my new place. Communicated every step of the…read moreprocess.

I was able to communicate with the movers thru the yelp app. They were very responsive and helpful…read more I appreciate the service I got. It was last minute and they got everything done in less than a hour to empty this room. They quoted me a price and still took some extra things at no extra charge. If I had to get more junk removed I would not hesitate to call them again.

Wonderful selection of antiques and collectibles. Stop in if you're in the area, you won't be…read moredisappointed.

Huge selection of items! I went to find some picture frames and found quite a few. They have a…read morelot of furniture!

What a great moving company. They arrived on time and never stopped working. They were friendly,…read morehelpful and efficient. They were also very inexpensive. Total cost of my move was under $800. My hats off to Carlos, Nicklaus and the third person on the truck( I sorry I don't remember his name). I also can't believe how much stuff they were able to pack in that truck.

We hired 2 Bros to load a storage trailer getting hauled to California…read more The good: - easy to communicate with over Yelp - brought straps (that we could buy off them) to secure the contents in the trailer - saved us $$ by packing the trailer tightly (2 feet less space than expected) The not great: - they wrapped only one piece of our couch in saran wrap, which protected the piece, but our other couch sections and bed were dirty from the inside of the trailer - CA side, many of our boxes marked as "fragile" were slightly caved in because there were many levels of boxes loaded on top of them. I'm thankful that nothing is broken, but it was tense seeing so many boxes with bent sides on the other end of the move

I would not recommend using CT Moving & Delivery from Middletown. This moving company was negligent…read moreduring the move of my furniture and boxes and is not accepting liability for damages. They broke the glass top of my coffee table and put a large scratch on the wood. They banged into my bedroom wooden frame entering in the room and left a gash. They put a two inch rip into my box spring and broke multiple dishes, bowls, and glasses, not to mention, left dirty fingerprints on furniture. They stated, "All issues should be solved at the day of service as it was done." Beware!

My niece needed to move into her first apartment. That is an exciting time of anyone's life. We…read morecontacted CT Moving and Delivery today and surprisingly, they put her on their schedule for this afternoon. The team was professional, courteous, and friendly; and they assembled her furniture, as well. My niece's move was seamless! What's more, the company has competitive pricing. While serving in the military for 23 years, I relocated countless times and some of my moves were nothing to write home about. However, CT Moving & Delivery has exceeded my expectations. Please give Ilya a call and I guarantee you will be glad that you did!

Fred and Stephan were absolutely incredible, and I cannot recommend them highly enough…read more They helped me move my niece out of her apartment under very stressful circumstances, and from the moment they arrived, they were calm, professional, kind, and reassuring. They consistently reminded us that everything would be okay, and they meant it. This was not an easy move. The apartment was an attic unit in an older duplex with very narrow, steep stairs. There were also unexpected challenges, including needing to remove a door just to get the washer out. Fred and Stephan never complained once. They stayed focused, solution-oriented, and confident, which made an enormous difference for all of us. At one point, another tenant became upset about the U-Haul ramp being positioned in the driveway. Fred handled the situation calmly and respectfully, explaining there was enough room and offering a simple alternative route. Even when emotions were running high around us, both Fred and Stephan remained composed and professional, which helped keep the entire move on track. After loading everything, they followed us to the U-Haul storage unit and somehow managed to fit everything into a 5x9x10 unit. I truly did not think it could be done, but they packed it expertly and made full use of the space. This was an emotionally exhausting day for our family, and Fred and Stephan turned what could have been an overwhelming experience into one that felt safe, manageable, and even reassuring. Their kindness and professionalism went far beyond what I expected from movers. They also offered to help us again when my niece moves into her new apartment, and we will absolutely be calling them. If you are looking for movers who are skilled, respectful, calm under pressure, genuinely care about the people they are helping, and provide exceptional service at a fair price, Fred and Stephan are the ones you want. They have earned our highest recommendation.

please be aware that these people are full blown scammers!!!!!!!!!! liars!!!!!!!!!!!!…read moreunprofessional when it comes to moving and doing business but a+ at scamming people and cheating people out of their money!!!!! they will also waste your time, energy, money booking but may or may not even show up!!!!! i hope they go bankrupt and never get another customer!!!!!!