Excellent experience! The woman who works in the office is super nice and is willing to answer any questions. The three movers were very nice, considerate, professional, and hard-working. They wrapped some of the more delicate items before loading them onto the truck. They were even able to dismantle large furniture pieces that wouldn't fit through the door, and they reassembled them in the new place. I would highly recommend Martin Moving & Storage, especially if you are moving to or from Middletown. read more

Used this moving company recently and had a terrible experience with the owner. Things were missing and when I tried to reach out to them regarding my missing items I received a rude and disrespectful response. It was completely unwarranted. I was just curious whether my belongings could have been left behind in storage. I highly recommend using an alternative moving company...unless you don't mind your things going missing and receiving terrible customer service. I will say the movers themselves were great and very respectful; their boss could take a couple tips from them and shape up his act. Best of luck moving yelpers! read more

Movers beware!! Martin Moving & storage moved and stored our furniture for 5 months. When "part" of our furniture was returned, the damage was shocking. A Stickley mattress and box spring was ripped and shredded. There will black and green stains on all of the corners of both the mattress and boxspring and the mattress was soiled. The owner of the company offered to replace the mattress with a $400 mattress though we were expected to pay for half of it. Our century sofa was also ripped and our headboard and furniture was all dented, discolored and scratched. If that weren't enough, 2 glass table tops were missing. When one finally showed up weeks later they decided they would make another glass top since they couldn't locate our original one. As we continue to unpack, more items are missing and the new mattress and box spring cost us over $1,100. This, coupled with the damage and the aggravation, doesn't even begin to describe our horrible experience with this so called moving company. Never, ever, ever use this horrible excuse for a moving company!! They don't move, store or care. In one word they are despicable!!! The Knapp's Kensington, CT read more

Used this company years ago and now I am going through so much with them to get my valuable belongings back. The movers were very polite, but overall I don't feel as though this company can be trusted as a whole JUST because things were stolen and I received harsh and rude attitudes when I KINDLY asked them about my missing items. I HIGHLY recommend that who ever looks to them as a moving company, LOOK AWAY. You're better off getting a Uhaul. Atleast you'll have the reassurance that your belongings won't be stolen. Another eerie thing with this company is that they price based on your location; not based on how many items you have. I lived in Farmington and IMMEDIATELY they upped the price of my 2 story 1200 sq foot townhome. When my friends used them a year prior, they charged them HALF of what I was charged and they lived in New Britain. I can see that the owner has a stereo typing issue. I know this review is probably nothing to some, but honestly do NOT use this place if you want to see your belongings again! read more

We had a wonderful experience with Martin Movers. The office did a great job setting up the move around our closing time. The movers were early, efficient and extremely courteous as they moved our belongings in, and very careful not to leave a mark anywhere in our new construction home. We would recommend them to anyone. read more

The packing and moving team was awesome! They worked very hard and were very polite and respectful. Our moving job turned out to be bigger than estimated but these guys stuck with it and managed it perfectly. Everything was moved and not one thing broke. My issue is that the owner himself came to the house and gave the estimate for packing the entire house and then moving in one truck. I didn't have them pack the entire house. We also ended up needing two trucks. My actual move cost ended up being more than the estimate. Again, the whole house wasn't packed and 13 of the boxes they used were ours. So not really sure why the estimate was so far off and I hever received any details or explanations along the way. Just be sure you push on the estimates and ask for documentation. read more

Excellent service. They were right on time on moving day. The three men who came were efficient, careful in moving things, and wasted no time. Charges were fair. I would highly recommend this company. read more

Used Martin Moving a year ago and continue to find items that are missing -- we aren't talking small nicknacks either! The owner was rude and in the end, said it was my fault because I packed my own things - my response was what went out of my house regardless who packed it, should have come back into my house! Not everything was inventoried. Inventory stickers were put on our suitcases that went with us, not part of the move. Large things never even made it to the inventory sheet. Who knows what else is missing! Still irritated a year later! Will never recommend to anyone. read more

My husband hired Martin Moving recently to move some things out of our house. After they had gone, I noticed that a piece of jewelry was on the floor of my bedroom - thinking that odd, I went to replace it in the dresser drawer where I keep some pieces only to find that several pieces of jewelry were gone!!! The dresser was not one of the things being moved, only some pre-packed boxes in the room. My husband was trying to be in the same area as the guys, to supervise and make sure that only certain things got moved and not others. Needless to say, I am very upset - these pieces, although they may not have huge monetary value, have great sentimental value - grandmother's/great grandmother's rings, earring given to me by my father, etc . . . When I called and spoke to the owner, Phil, he indicated that really it was my fault for leaving things where they could be taken. They apparently send out paperwork beforehand that advises that all small items be 'put away'. REALLY? MY FAULT?? These items were not out in the open - my husband had left the room for a minute to check on something and the two younger men in the room took advantage of the situation. Completely unacceptable! My husband was shocked as well, as his impression of the guys and experience arranging the move were positive - until we discovered the theft. After reading some of the other reviews on this site, it seems that things go missing quite a bit. Do yourself a favor - hire some honest movers - these guys are not honest! read more