The 4 person crew who helped me with a complicated three part move did a most excellent job…read more Great attitude, skill and well organized. I highly recommend Two Brothers Moving!

Moving day can be stressful and not having a well planned estimate will cause issues…read more We were quoted $1,300 - $1500 for two men and a half day. We were asked to send pictures of all our items so they can fine-tune the estimate and make sure they are properly prepared to meet the customers' needs. We followed their request and sent pictures of EVERY item to be moved. Subsequent to sending the pictures the estimator said that after reviewing the photos he would like to add an additional man and increase the time based on his review of the photos. Their proposal was increased slightly ($1,500 - $1,700) (we had no issues with the request), and we awaited their arrival on moving day. Moving day came the workers on the truck were very nice. However mid-way through moving things went south fast. The workers broke an expensive glass bar cart and called to inform their home office. The original estimator then called to say we had more stuff than anticipated and the truck was full. The stuff was exactly what was in the one dozen photos sent two weeks prior to the move. These photos contained all the furniture and all of boxes that we had packed for the move. He then proceeded to state that we "didn't inform them there were boxes to move" (a complete lie). We calmly said two of the pictures sent to you (which the workers on site actually had on their cell phones) have a stack of boxes in the family room and another from the garage. He said well, "people move their boxes themselves sometimes'". Our response was simply questioning why we would have sent the pictures, at their request, if we intended to move them on our own. After arriving at 11:05 and deciding they were done at 5:30 sharp, the movers left over 20% of the remaining contents. They said they needed to move what they have in the truck and "they would come back the next day", but we would be getting another quote for the remaining move. When I questioned the additional quote the gentleman from the home office then revised it talk track to say he would not be able to insure he could come back tomorrow (Saturday, knowing the house was being sold) and stated and he would do it in 3 days (past the date of the house being sold) but the quote had to be signed to get on a possible schedule. He carried on saying "couldn't disrupt his clients already on tomorrows schedule". I guess its OK to disrupt a client by leaving 20% of the job behind. His quote for completing the move arrived the next day and the move would now be almost double the original price! Needless to say we quickly found an honest and reputable company for less than 1/2 of the additional quote from Two Movers. Two days later they sent a final bill for $800.00 more than his revised estimate, bringing the total moving cost to more than twice their original estimated when added to the additional mover we had to hire. We informed them of their error in number of hours billed, and reminded them they didn't complete the job, and that they broke the bar cart. Their response was that the bar cart isn't covered as they were not specifically informed of it in the move list, but they would give me $50.00 for it even though it was included in the pictures we had sent which prompted them to increase the original estimate. They said any items not specifically "written" on the contact were not their liability! The reality is they received pictures of all the items being moved, they double checked those photos well enough to increase the estimate to include an additional man. While we hope for a fair resolution that accurately accounts for actual hours worked and the damage to the property they caused, we have so far not heard back from them revising their billing or received any apology for the distasteful experience Update : The owner called apologized for the stress and miscommunications and we settled on a fair amount for the work they did The owner was very nice and concerned about our experience and perception of his office staff because it's not what the majority of his customers experience according to him My advice ask a lot of questions and list as many of your bigger or more expensive/delicate items upfront so you can openly discuss how they will be handled. Ask about travel timing billing and supplemental insurance for your property

Would not recommend - it's a good value (cheapest movers we found), but you get what you pay for…read more Very poor customer service. I spoke to Kareem on multiple occasions prior to the move. He kept asking me to change our pickup day and time. Each time I told him I couldn't change my plans. He could have simply told me it didn't work for them, but each time he'd say OK and I would confirm the day, time, and location of pickup at the end of the conversation. Then the next day he'd ask me to change it up again. When the day finally arrived, he texted me at 6:45 am and told me they were going to be almost 3 hours earlier than the scheduled time. Again, at no point did he disclose there was a pickup window. He had confirmed our appointment on multiple occasions. It almost ruined the whole process because we were picking up our item from friends, so I couldn't just randomly change the plan with no notice. Kareem was rude to me on the phone when I called him about this and said "things change". Then he billed me an invoice for our balance due before the job was done and texted me about payment. It left a bad taste in my mouth.

The three gentlemen who moved our furniture were punctual, careful, efficient, and polite. The…read moreprice was more than fair, and I recommend them highly.

I cannot say enough great things about Lowe's Moving & Storage in Waterford. Tony Lowe has moved me…read moreseven times, and every single move has been nothing short of incredible. Tony, as the owner, is personally on site for every job, which speaks volumes. His team is professional, caring, and works incredibly hard. They always show up exactly when they say they will, and in all seven moves, not one single item has ever been broken. The care they take in packing, wrapping, and protecting belongings is truly exceptional. As a realtor, I not only trust Tony with my own moves, but I confidently recommend him to all of my clients. There is simply no other local moving company that compares to Tony and his team when it comes to reliability, professionalism, and peace of mind. If you're looking for a mover you can fully trust, this is the one.

What should have been a fairly easy move became complicated and confused. I was living with my…read morefather in a small apartment, and I needed to return to my own home. The only designations for the items were to go to my home or Goodwill. Easy, right? All the furniture basically was designated to go to Goodwill. I was told by Tony Lowe that it wasn't good enough for Goodwill. There were cherry pieces, a hutch, end tables and a nightstand that were original Pennsylvania House furniture purchased in Terryville, Connecticut. This was like insulting my parents themselves. The furniture was nicked up in the previous move as we went with a more discount mover. However, it certainly was good enough for Goodwill or better. This person brought about seven college-aged guys with him which I thought was ludicrous for a small move. So instead of giving my instructions once I had to say the same things repeatedly. The guys were very nice, although their boss was pompous, condescending, insensitive, and was even laughing at me. From the start he was a rude jerk. I never remember a move being this bad. I was in a lot of pain, soon to be followed by much more pain because the movers left a lot of stuff behind that I had to manually move myself. The whole job felt rushed because they told us repeatedly that they were on their way to another job which sounded much more important, a mansion as one of the guys said. My sister who hired this mover must not have read the other negative reviews. I had a simple request for a special litter box to be brought over. I bagged up the clean litter and put it inside the litter box. Things are expensive now, and I don't have money to waste. Tony basically laughed in my face, and they threw away the litter box, I'm sure. My mother's special pink stool that I shouldn't have entrusted to them, never made it to my home. I believe some special Christmas ornaments, as well, never made it to my home. It would have gone much smoother with maybe two or three guys at the most. Too many cooks spoil the soup! Many items were left unlabeled, and my sister had indicated that boxed items would be labeled. I did as much preparation as I could in advance. My sister, being the POA, received and paid the bill. I asked to know the amount, but I never received an answer. It's probably outrageous. Then I needed to tip the guys so they didn't get that much because I had $105 on me which had to be divided 7 ways. This bill and tip were my dad's to cover, unfortunately.

AMAZING moving company! I had a decently complex move to plan and Erica was incredibly patient,…read moreresponsive, and kind throughout. I even had to change part of the plan the day before the move and she made it so easy! The two movers we had (Seth, Jarrett) were prompt and such hard workers. They were so kind and respectful of our property. I honestly could not have completed this move without their help and would use their services again in a heartbeat.

I would recommend this company 100%!! Erica was amazing helping me set up for my move. She knew how…read moreto best instruct me on what was needed. The guys (Armin, Roland, and Seth) who came to move me were PHENOMENAL!!!! Very professional, efficient, and respectful. The price was very reasonable. Thanks again guys!!!!!!

I inherited a property in Norwich CT that had accumulated a considerable amount of…read morejunk/trash/garbage, appliances, furniture and assorted debris inside, outside and in the garage. Eric Fletcher responded promptly to my call and met me at the property on a Tuesday. We assessed the disposal needs for three floors and the basement in the house, the garage and outside areas littered with pizza boxes, dead grills, high chairs and various over-stuffed trash bags. Eric quoted a fair price, I arranged for the dumpster to be dropped on Thursday. Eric and his crew worked hard (during extreme heat in July btw), thoroughly cleaning out the place, filling the 30-yard dumpster by Friday. After receiving text photos of the dumpster, I met Eric on Saturday to assess the work and could not have been more pleased with their near-heroic efforts to clean out/up the property so it could be listed for sale. If Yelp allowed, I would award him TEN stars !

From the owner: We offer clean out services for residential and commercial properties. We are highly experienced in…read morecleaning out storage areas, attics basements, garages, yards and entire interiors. Business Clean-Outs Dumpster Loading Property Clean-Outs Decluttering into Storage Moving, Packing As Needed, Loading, Unloading, and Delivery Removal + Disposal of Pianos and Appliances

They were very nice and helpful. Mike and his team did a great job on my move they arrived early…read morethan the time expected which was even better. I appreciate their time and hard work. I give them a #1 rating which is better than a five star. Team #1 to get the job done. Thanks Mike for outstanding service. I am recommend Quality Guys for your number #1 moving service.

We hired Quality Guys to move a large, heavy piece of furniture up the stairs at our home and they…read moredid a great job. It had to be moved around the house from the front porch and up the back stairs, with a challenging entryway and doorway. They were careful and efficient, definitely pros. Super friendly too. We will definitely use this company again in the future.

Fred and Stephan were absolutely incredible, and I cannot recommend them highly enough…read more They helped me move my niece out of her apartment under very stressful circumstances, and from the moment they arrived, they were calm, professional, kind, and reassuring. They consistently reminded us that everything would be okay, and they meant it. This was not an easy move. The apartment was an attic unit in an older duplex with very narrow, steep stairs. There were also unexpected challenges, including needing to remove a door just to get the washer out. Fred and Stephan never complained once. They stayed focused, solution-oriented, and confident, which made an enormous difference for all of us. At one point, another tenant became upset about the U-Haul ramp being positioned in the driveway. Fred handled the situation calmly and respectfully, explaining there was enough room and offering a simple alternative route. Even when emotions were running high around us, both Fred and Stephan remained composed and professional, which helped keep the entire move on track. After loading everything, they followed us to the U-Haul storage unit and somehow managed to fit everything into a 5x9x10 unit. I truly did not think it could be done, but they packed it expertly and made full use of the space. This was an emotionally exhausting day for our family, and Fred and Stephan turned what could have been an overwhelming experience into one that felt safe, manageable, and even reassuring. Their kindness and professionalism went far beyond what I expected from movers. They also offered to help us again when my niece moves into her new apartment, and we will absolutely be calling them. If you are looking for movers who are skilled, respectful, calm under pressure, genuinely care about the people they are helping, and provide exceptional service at a fair price, Fred and Stephan are the ones you want. They have earned our highest recommendation.

please be aware that these people are full blown scammers!!!!!!!!!! liars!!!!!!!!!!!!…read moreunprofessional when it comes to moving and doing business but a+ at scamming people and cheating people out of their money!!!!! they will also waste your time, energy, money booking but may or may not even show up!!!!! i hope they go bankrupt and never get another customer!!!!!!

Moving out of state for work and the Zip to Zip team made sure the entire process was seamless and…read morestress-free. The scheduling and quoting process was easy and I was surprised at how reasonable the cost was. Once moving day arrived, the guys were very friendly, worked fast, and took care to protect every item that was going in the truck. At the new apartment, the unloading process was equally as efficient. I would recommend the Zip to Zip team to anyone that is planning a move.

Very responsive, fair prices, got the job done quickly. They moved my furniture locally and it…read moresaved me so much time and energy. Would definitely hire again!