I saw one review similar to the one I'm about to leave, so let me say DO NOT COME HERE IF YOU HAVE…read moreCURLY HAIR. The stylist I saw has curly hair herself, so I was shocked to find out over the course of my appointment that she has no idea what she's doing, including how to cut, style, or dry curly hair. I go to professionals because I expect them to be pros at what they do. I don't know everything about cutting hair. I arrived for my 10am appointment at 9:50. I sat in the waiting chair for 45 minutes and was about to leave when my stylist arrived. She did not apologize. After telling her what I wanted, which was a little layering in the back to give it some shape and to keep the length, she said she understood. As she looked through my hair, she said several times that she liked how I XYZ, which I believe were some tricks people use to make their hair more curly. I just looked at her confused. Eventually she said "this is just your natural hair?" with a slight air of disbelief. Yes. This is my natural hair. Or it was. I was told she would take "a little" weight out. She also said she wanted to keep the length. She did a dry cut and did it fast, and part way through I knew she was cutting the curls in a way that would make them curl funny, but it was a bit late. Generally, you shouldn't give curly hair three-inch wispy trailing ends. During the wet cut, she asked if I had any questions, and I said no I assume you're just cleaning it up, which she confirmed. Looking for errant long hairs. When she went to dry it, she got as much moisture out as possible, which was red flag number one. She used a tiny bit of product and put most of it on my temples, for some reason, which were crunchy later. She then used a comb to section and brush my hair straight in little pieces that she flipped over once by way of "curling" them. (Reader: this isn't how you curl hair and it's definitely not how you encourage a natural curl pattern.) She then got out the world's smallest diffuser and just pointed it at my head at strange angles while limply holding random parts of my hair (not truly cupping). My hair was unevenly half dry and totally frizzy. She sprayed hairspray under the top layer only and said I was good to go--with half-wet, frizzy, fluffy, messy hair. By the time I got home, it was just awful. Huge and fluffy and unwieldy. Couldn't really see much about the cut until I washed and actually styled and dried it an appropriate way for curly hair. When I'd washed and dried my hair and come out to the living room, my husband said, "Where'd all your hair go?" Basically, her cut ruined the curl pattern on the top layers. She thinned it out so much it looks stupid and like I'm losing my hair. I had asked for not too many layers so it wasn't disconnected from the length and I got the opposite of what I asked for. She "kept the length" only on the very bottom matters. It's also lopsided. Whole thing looks stupid and the only thing I can do is let it grow out. Also, this whole time, she was telling me stories of her recent escapades getting blackout drunk.

I have so many wonderful things to say so this may get lengthy! The salon itself is beautiful,…read morepristine and a pleasure to be in. The staff is very friendly and accommodating. My number one guy is here and he is the absolute best...Alejandro makes magic. I first starting going to him before Covid and had waited a very long year to see him again! Alejandro literally cares about each strand of your hair! His coloring is outstanding and he nails it every time, the exact, I mean exact color you want! also where you want it! Very hard to find. He listens, he delivers. I will be going to him til I am gray (with a gloss) and old.

Lynsey is absolutely amazing!! she's been doing my hair over 10 years, I moved away and for over 7…read moreyears I've tried numerous salons and never got my hair anywhere close to the blonde Lynsey gets it! can I also say their prices are very very affordable! Nikki was great getting me an appointment asao!!! I will never go anywhere else again! all the woman who work there are nice and very friendly! Establishment is Beautiful! very clean and comfortable!

The staff was super nice and it was an affordable cut for the city. I was able to get an…read moreappointment day of which is what I was looking for. They did the job and I'm glad I went in to get it chopped but it definitely wasn't the best cut I've ever had. It's not as smooth as where I typically get my hair cut. I have a lot of fine hair so it does take a talented stylist to give me a quality cut. I would go here again if I was desperate but I'm definitely going to keep trying other places to try to find my new go to place.

Look them up online on Monday, states $60 for men's cut. Walk in Tuesday for a cut, charged $70,…read moreask about website price "oh that's old, we raised our prices today, we had signs up". Explained it was first time going there and asked to pay $60, denied rudely. Great haircut, will never return. Way to lose a new customer over a $10 one time make good.

Based on my stylist I would have given 5 stars, but my first impression from the scheduling &…read moreshampoo girl the first day was not good. Our son was getting married, and we live out of town, so I made an appointment for both Friday (Rehearsal Dinner) and Saturday (Wedding) with the same stylist. I wanted a style and blow out for both events. Souad was just a delight. She listened, and did what I asked. The second day (wedding) she fancied me up just enough. I was pretty busy that day, and she and her assistant on Saturday took such great care..got me a bit to eat, coffee, water..When we return to Boston, I will definitely go back. The only negative is that the first day, the girl who shampooed me told me to go in a closet, and get a cape out of a box on the floor. What??? I thought it was weird, but whatever. Once I met my stylist, Souad , I was over it. When I returned on Saturday, a different girl shampooed me. This time was so much better. She went and got the cape, showed me where to go, and was just more professional. Conclusion...great salon, great stylist, great products..needs more consistent support staff.

I meant to write this review over a month ago, but anyways... I must say this salon is amazinggggg…read more I have had my nails done, hair done, and makeup done here and every service was nothing short of excellence. Maggie is God sent, she came in early on a Sunday morning to make sure I was gorgeous for my sister 11AM wedding (did I mention on a SUNDAY) and did wayyyy beyond my expectations. So in all I would recommend this salon and have to everyone I know, you will not be dissapointed!!! I will see you all today as I need my nails done for Christmas!!!

Pros: Kind employees, fashionable interior, everyone tries to go the extra mile. Owner has a very…read morecute dog. I have nothing bad to say about the ladies who work here, I know they're hustling and trying their best. But if you're not trained properly even if you work your ass off you could still not achieve the outcome you're going for. Please don't hold anything against the employees who work here. Cons: Highly defensive and gaslighting owner. Cares only about the reputation of her business, but doesn't have the genuine care it takes to retain loyal customers. Very fake "friendly," like aggressively friendly to the point where you're not allowed to have your own feelings or opinions. Will cut you off and claim you're the one interrupting, will assume any pushback is an attack, will think the worst of you when you're trying your best to be courteous to everyone else. Also: your brows will be bleached off such that you don't have any brows anymore lmao. Bro I'm so embarrassed, fortunately I wear glasses so the top frame of my glasses can hide my (lack of) brows And yes, my hair was messed up this time again, too. I look like a clown up-close right now, but it can wait a little while for me to find another salon to fix the mess. If you want the full story see my photos. And please, read the other one- or two- star reviews... they show a pattern. I should've done more research before getting my hopes up so much. I wanted so bad to find "my stylist" that I would be loyal to forever. It's just like dating I guess, gotta kiss a lot of frogs...

I had a great experience with Olivia for a full foil blonding and she did an amazing job! My hair…read morelooks so natural and the conversation was kind and warm like the salon!

Transparency, Honesty and Communication is lacking to say the least…read more This salon is a bit shady. You can see my review on Yelp. Red Flags from my first visit in 2024 up to roughly July 2025. I should have gone with my gut feeling from my first visit (when overcharged). And not gone back. You can see the details on Yelp. I am a former hairstylist that was in the business for 10+ years and I know the drill so to speak. I know the difference between a haircut that's difficult and a haircut that's not difficult Patty C.

Great customer service and very professional with their craft nice quiet and comfortable…read moreenvironment look forward to going back at least once a month for retwist

It has taking me a while to write a review of this salon. I truly regret the day I step foot in…read morethis salon. I went in as a new client and decided to get a color. It had been a while since I colored my hair. This salon had good reviews and was well promoted. So I trusted them with my hair. Not only did I not receive the color that I wanted. I also provided a photo of the color I wanted. I received the wrong color and a silk press. I am not one to make a fuss so I decided what was done is done and paid for the service. Two weeks later I washed my hair at home and noticed my hair was limp and thin. My hair looked like strings. I emailed the salon and they put the blame on me saying the express Keratin treatment I had 2 months ago was why that happened. Which is complete BS! They took no accountability! This salon ruined my hair and I'm still trying to bring it back to life. I had to cut my hair very short. I did not deserve this as a fellow black woman that entrusted this black hair salon with my hair. I paid over $200 for my hair and deserved better service. I was never offered a refund or a proper explanation of what color they used or why my hair was severely damaged from the color! This salon is money hungry and will ruin your hair! I did not deserve this!

After 17 years with my hair stylist- I had to make a hair change & I went to this salon that is…read morevery organic & peaceful & very calming for someone who was having haircut anxiety ! Two of the best girls & fragrances in Winthrop! They made me feel comfortable & fabulous ! Best haircut ever ! This place is a hidden gem

Thank you so much Lisa for the amazing haircut. You and your staff are the most professional,…read moresweetest, fun folks I've had the pleasure of doing business with.

I love Yvonne! I went back to Fay Young for the third time today to highlight my hair! The roots of…read moremy hair were getting pretty dark so I wanted to retouch it, but we ended up experimenting on highlighting with two different colors - a lighter brown and a more reddish rose color. It turned out really well!! I always have a great time spending my afternoon here. You know she's good when all the customers are returning ones that have patronized the salon for a long time! If you speak Mandarin or Cantonese, that's a bonus to build a closer relationship with the hairdressers but otherwise English works fine! Today, Yvonne's assistant was on leave so she singlehandedly tended to 6 different customers from when I was there from 130pm - 5pm! She's super capable!

Auntie Zhang was great at accommodating me half an hour before their closing time, we ended up…read morespending an hour on my shoulder length haircut. She even offered to style my hair for free after learning that I'm here for an interview! I think a haircut at $30 is very reasonable, highly recommend this salon :)