Alexia at the cash wrap was extremely helpful. She went out of her way to find someone to help me…read moreto find a pair of shoes. I appreciate led her service. Thank you.

It was a Nordstrom kind of day... lots of great deals and shopping for the holidays! Found some…read morebeautiful soft comforting blankets, soft PJs and some baby clothes for gifts. There are a lot of great gift items here. Upon checking out, the cashier was so very kind, I wish I wrote her name down. Happy shopping!

Came for a product launch and ventured a bit thru the store to see some of the other sales and…read moreofferings. I like the expansive cosmetics and fragrance space. They have almost all major brands and typical items I'd purchase. Its location is pretty far outside of DC. The customer service individuals are helpful and a good amount populate the store floor so you can always find someone if you need assistance. Because it is Bloomingdale's, expect to spend a sizable amount of money.

The store looks amazing!! The associates are very excited,…read moreeager to help, and the customer service is always great!!

Darlene Michael is the ONLY associate I shop with! Whether it be something I saw online or in…read moreperson, she provides the most personal and honest service. My husband and I were part of a string of break-ins in our neighborhood and met Darlene after the fact. What a godsend. She helped us replace virtually everything we lost -- and even upgrade some things based on her advice and recommendations. She is truly the best, inside and out, and her warm presence and humor make spending money all the more fun! Sometimes, if I'm in the area, I just pop by to say hi. We love Darlene!

1 Star -- Buyer Beware: Defective Merchandise, Zero Accountability, and a Company in Active…read moreBankruptcy I have been a loyal Neiman Marcus customer for years and have made multiple high-end purchases at their Tysons Corner location -- we are talking about items in the hundreds and even thousands of dollars. I am writing this review because I have reached my limit with this company and I feel it is my duty to warn fellow shoppers before they make the same mistakes I have. Let me start with my most recent issue. I purchased a Veronica Beard blazer -- a beautiful jacket with gold buttons that cost $800. I wore it to a formal event, one of the gold buttons literally fell off and dropped to the floor. Thank God I heard it hit the floor or I would have lost it entirely -- and these are unique, distinctive gold buttons that cannot simply be replaced anywhere. On an $800 designer blazer, this is completely unacceptable. This is not a $30 jacket from a fast fashion retailer. This is supposed to be luxury. And this is not an isolated incident. I have purchased multiple items from Neiman Marcus -- some costing thousands of dollars -- and have encountered defective merchandise more than once. What makes it worse is not just that the products fail, but that Neiman Marcus absolutely does not stand behind what they sell. They do not honor their guarantees. They do not offer reassurances. They do not make it right. They will dispute you if you escalate to the Better Business Bureau rather than work with you in good faith toward a reasonable resolution. I have experienced this firsthand. They will not take back defective merchandise. I attempted to return defective shoes -- and they refused to take them back even the next day. The next day. On defective shoes. That tells you everything you need to know about how this company values its customers. I am now sitting at a tailor out of pocket paying to have my $800 blazer repaired because Neiman Marcus offers no path to resolution that is worth the time, gas, and emotional energy it takes to even attempt it. I know from experience that driving all the way out to Tysons only to be told no -- as they have done to me before -- is not something I am willing to subject myself to again. So I am fixing their defective product myself, on my own dime. Shoppers need to know that Neiman Marcus is also currently in active bankruptcy. Before you spend your hard-earned money -- especially on high-ticket items -- please do your research and understand that you are taking on real risk. If something goes wrong, and based on my experience it very well might, you will be on your own. There are no guarantees, no accountability, and no customer care to speak of. Shop elsewhere. There are retailers who actually stand behind what they sell and treat their customers with the respect that this level of spending deserves. Neiman Marcus is no longer one of them.

I have always heard of Tysons Corner, the good and the bad. I just never really had a reason or the…read moretime to come out this way to visit this shopping center. However, on a recent trip coming back home, I made my way here to kill some time as I had the day off from work. First things first, what a nightmare to find a parking spot and to not get run over by traversing the parking area. I thought I had gone the wrong way at one point to find a spot. And when I did find a spot I was confused and thought I had to pay to park. I wish it were just easily marked on where to go here. Once parked, I found my way inside and just meandered around the space. Popping in an out of stores as I saw appealing. They really do have a ton of selections here. Huge amount of time can be lost here if you are on a time crunch. I was in no rush, so I wandered around until I had my fill of the space. My suggestion to you. Come early in the morning, you will definitely be able to get in and out of each store you need to with ample time. Less hassle in the parking lot. And less hassle walking between stores. Or, if you are up for it, travel here by Metro.

We visit Tysons Corner once a year. It's located in a busy area of Virginia. Its close proximity to…read moreDC and a nearby metro station make it an ideal location for tourists who want to go shopping in a relatively safe area. It's ever changing as many stores have come and gone. Nevertheless, this is my favorite mall to visit when we make our annual trip to DC. Tysons Corner is located in Tysons, Virginia. The parking structure is very busy and somewhat chaotic. It doesn't have the best layout and there's a lot of confusion as people maneuver through the structure. We bypass this situation by parking on the upper level. Tysons Corner is an incredibly busy mall that never seems to be empty, regardless of the time of day that you visit. This is a three story indoor shopping mall that caters to customers who want to spend serious money. They have your typical stores like Old Navy and Journeys. But then, you'll find Cartier, Louis Vuitton, and Rolex. So, there's something for everyone! Their food court section on the top level near the movie theater has seen better days. It's outdated and hidden away from the rest of the mall. All of the other eateries on the 1st and 2nd levels are pretty nice. They have restaurants like Seasons 52 and Cheesecake Factory that you'd typically find at many of the larger malls. They also have some pop up eateries in the center of the shopping center. I love coming to Tysons Corner. I am still bummed about LL Bean leaving this mall. but I still love this mall. Some stores have moved to different locations within the mall, so make sure that you check the updated directory. The best times to visit Tysons Corner are either early in the morning or about an hour before closing. If you want to get some shopping done while in the area, Tysons Corner is the place for you!

I had outstanding customer service in the mattress department with James. (Did that sound…read morenaughty?) Anyways! He spent two hours with me walking through mattress options, educating me on differences, and helping me identify the best fit for both my needs and budget. I had not purchased a mattress in over 20 years, so this was a significant and time-intensive decision, and he approached it with patience, professionalism, and deep product knowledge. Although he was unable to place the order for delivery aligned with my move-in date, he took the extra step to locate the same mattress at a Chicago store and coordinated with Orlando to ensure I could still complete the purchase. I want to specifically recognize that despite not receiving credit for the sale after investing considerable time, James remained fully committed to ensuring I had a successful outcome. That level of customer-first service is rare and deserves formal recognition. Because of this experience, I would return to this store and work with him again for any future large purchases.

BUYERS BEWARE! I…read morewant to share my very disappointing experience with Macy's customer service at Tyson's Corner. I purchased two pairs of jeans in different sizes so I could try them on at home, and I applied a $50 gift card to the order. When I returned the pair that didn't fit, Macy's refunded the gift card first and only then refunded the remaining balance to my Macy's card. Because of this, the gift card could no longer be applied to the pair I kept, and I ended up being charged full price on my card. The only reason I bought these expensive jeans in the first place was because I had a gift card to use. This policy makes no sense and feels completely unfair. The manager was not helpful at all. She kept repeating that "the system doesn't allow" any changes to how returns are processed. I would have returned the pair I kept based on this experience alone, but I had already removed the tag. Macy's, your return system protects the gift card--not the customer. You need to do better if you want to keep loyal customers happy.

i had to find a tie for my son. He had an important meeting at work and couldn't make it shopping…read more i was lucky enough to meet Joanne. she was wonderful. she has amazing taste. she is also so personable-we laughed the whole time. if every store had Joanne's maybe I wouldn't order everything off the internet.

I guess I've been lucky because in my 41 years of walking the planet I've never had such a rude…read moreretail experience in my life. My two preteen daughters and I are visiting local family and came in to the kids shoe department on Sunday. It was very busy and I completely get that and I'm very understanding. But we felt like the woman waiting on us was doing us a favor. She would only bring out one shoe size at a time, not a few and as many people know sizing is not always easy many times you need a couple different shoe sizes for kids. My 12 year old tried on a sneaker, needed the next size up and when I asked, the saleswoman just pointed up, which I interpreted meant I needed to take her to the women's for the next size. Ok, that's fine, but there is a nice way to say it and pointing isn't it. My other daughter loved a pair of sneakers. The saleswoman disappeared so I walked up to the sales counter to pay. An extremely rude woman barked at me "you need a receipt or an order number to return". I said "Actually I want to BUY these." At that point she literally walked away and found the saleswoman who had disappeared on me. If my daughter had not really wanted the shoes I would have walked away. I felt like I was in that scene in Pretty Woman! I am a long time Nordstrom shopper and card holder and spend thousands of dollars there yearly. I am seriously considering taking my business elsewhere. By no means was this a high end shopping experience or even a pleasant one.

Love this mall! Highly organized, clean, spacious and not crowded!…read more 1. Stores All high-end and good quality product carrying stores are here. Whether you want a Dior, David Yurman jewelry or LV bag.. you can get it here in one go. Neuman Marcus and Saks are the two department stores in the mall. 2. Food: decent Lebanese taverna - nice dinner Lady M - high end dessert and cake experience Ralph Lauren cafe, steak house and many more. 3. Art sales and furniture stores are there too. All in all, my absolute favorite mall and never crowded, which may be the reason for my liking. Much pricier than all other malls, but the quality is way better. Highly recommend.

It's difficult to understand why so many high end stores are leasing in such a decrepit mall…read more There are escalators that seem to have been broken for more than six months.

I don't know why this Walmart has such negative reviews. Every time I come here, it is a great…read moreexperience. This is the closest Walmart to me and I've been coming here for years. Parking is very easy and ample in their parking garage. The whole place feels new and very clean. In the few interactions I had with floor associates, some didn't speak enough English to help me. I just found another associate and was able to solve my issue so it was fine. The other patrons have been the most normal/decently behaved that I've seen for a Walmart. Everything seems to be stocked decently well, and it is a easy shopping experience.

Well, I drove 30 minutes to go to a Walmart Supercenter because I needed a large selection of…read moreitems. This is more of a LaCroix Walmart. It has a suggestion of items in each department. If this is a Supercenter, than I'm a supreme being because this was a shell of a Supercenter. Whoever named this Walmart a "Supercenter", is probably also "well-endowed" and you know what I mean.

I stopped by to pick up a bag I ordered online and the store seemed pretty dry. I made my way to…read morethe pickup counter and there was no one there. Luckily there was a guy walking by that asked if I needed assistance. He went to notify the staff in the back. I had about a 5 minute wait until the employee appeared with my order. He was very professional and seemed motivated-he greeted me and gave me a compliment. He verified my order and I was on my way.

Welp good riddance. I've only been into this location to pick up online order orders, which has…read morealways been pretty quick and easy. This past week I've been shopping in store for their closing sale, which has been chaos. Writing this review because as the dismal customer service providers move onto their next company management has an attitude that being kind and accommodating no longer matters. I was literally told that by, Malcolm. I asked him was he retiring you'd like to be employed again surely. I'm believe he gave me a fake last name when I told him I'd be reviewing this experience. My sales person Bouchra Drummond couldn't be bothered to stick around for the sale, so commission's conscious- I reduce the number of items I was planning to purchase from six to just one Laquan Smith top that had seen better days. I really hoped that someone could have attempted to remove the stains or offered a discount because it was the last one, but they refused. Eventually, after shopping, the mall some more I decided to come back for that top. I asked for the Manager explained how a pair of jeans I purchased the day before had a similar issue, but the store cleaned them and gave me a discount because the stain wasn't completely removed- & that's when Malcolm told me that whoever helped me previously was not an actual store manager, the discount that the sales person offered he couldn't match & at this point & What was offered he didn't even wanna give me. Reason being because I kept asking questions. I had to ask do you want me to stop talking. I also had to ask if he wanted to cancel the transaction because "that's a choice" but no he wanted that sale. I dont blame Mr Malcolm because he said Saks left him with no alterationists (now it's corporate and other managers have better offerings because they've been treated better. Which I can only hear as implied racism. So I'm standing up for your Mr Malcolm. But unfortunately not Bouchra Drummond or Fresh who literally threw the top at me when I asked her to wrap it. Mr Malcolm then clearly embarrassed now yelled at the lady to wrap the item. If this how they been carrying on good luck to the future employers. And Whew Saks. Things have gone mightily downhill. No respect for the customers OR THE BRANDS. Eeeyuck

I enjoy this store ... it's large & the item selection is spread out & not cluttered. Like other…read morelocations I go to this location once a week from time to time I'll find cute tops or dress etc. however while I'm browsing the store I notice the manager is following me. Ok I understand that store and retail store next door get robbed. However I'm not one of those people who will run out either merchandise. Sadly, I decided I will not frequent this location like I used too.

Occasionally they have some good deals. Today I was lucky enough, to find athletic socks for a…read morebargain. So exciting isn't it? Needed them, so they are practical. Parking was a headache as usual, as Tyson's is densely populated by dense people. I prefer quieter locations more. Today it was busy, and entitled people threw clothes everywhere. Certainly this was not the employees fault, as they are simply trying to keep up. Was disappointed by the sweater and sweatshirt selection. Fall and winter are on the way. This store can be hit or miss.