The young gentleman named Nikolas was very helpful, he went out his way to help me find the items I…read morewas looking for I will be coming again great service!

I normally don't leave reviews for department stores or think twice but when you have exceptional…read morecustomer service and a great experience it's super important that their corporate is aware and so that they can keep up the good work and reward/acknowledge (hopefully) their stellar employees. I came in today looking for workwear and some travel appropriate dresses. This Macys isn't really my go to Macys but again, after a really good experience I'd keep in mind shopping this store again. I primarily shopped the INC woman's wear space and then went to try on some clothes. Kudos that the dressing rooms were clean and clear of excess clothes. Easy to spot too which was nice. I did happily find a nice dress for Europe and some workwear clothes and made my way to the register. Biggest shoutout to staff Israel who was working and helped me out. He was such a lovely gentlemen, so positive and friendly. Loved talking to him and just felt he brought such a joyous great vibe to our checkout experience. He was talking to multiple of us while ringing us up and acknowledging customers in the line. His attitude just made my day and I appreciated how helpful he was and personable, he didn't make it feel like a "cold" emotionless check out experience which sadly has sometimes become the case when shopping retail. Israel is a 5 star employee and next time I'm shopping I'll definitely keep a lookout in the register for him because he was a sweet guy yet very professional. Good work Macys.

Yeap, I think this is the only shopping mall in the desert. Theres El Paseo down the road which is…read moresomething like a mall but it's all outdoor. This place would be your typical covered indoor mall. Theres not much to it besides the main stores with Macys, Dicks and JC Pennys as they're major department stores. They have some of the other basics you would get inside any mall. HM, Finish Line, Hollister, Lids, Vans, Bath and Body Works and so on. Your regular retail chain stores. It's a decent size mall that you could walk down the whole strip in no time. Not overly big. Lately whenever I pop in to windows shop, it's not that busy. But I guess now as school is starting soon it has picked up a lot. They do have some restaurants as well as smaller snack booth. It's sucks that this is the only mall in the desert. You would think that they would make it way better to cater to everyone. But I guess it's going well so far. Not a lot of stores that I've been to as they're new to me. Plenty of parking with outdoor as well as a covered parking structure in the back.

IT'S A WRAP is a NEW spot upstairs inside The Shops at Palm Desert that you do not want to miss…read more I was visiting the mall for the first time and almost walked past it since it is located upstairs in the food court, but once I noticed it, it immediately stood out from everything else around it. The first thing I saw was how FRESH and HEALTHY everything looked. The ingredients were vibrant and clearly prepared with care. After speaking with the owner, I learned this is a FAMILY OWNED business that recently opened, and I was one of their early customers. That made the experience even more meaningful. For my first visit, I tried the tuna wrap and it was AMAZING. The owner was PASSIONATE about the food and took the time to explain the menu and the value is great. You can tell there is real pride behind what they serve. They also offer WRAPS, FRESH SALADS, AND BURGERS, so there are plenty of options depending on what you want. The atmosphere was FRIENDLY, WELCOMING, AND FAMILY ORIENTED. If I am back at the mall, I will definitely come again. IF YOU ARE AT THE SHOPS AT PALM DESERT, GO UPSTAIRS AND CHECK OUT IT'S A WRAP. YOU WILL NOT REGRET IT.

I can't thank Rocio and Aaron from Target enough for volunteering with the Love Akhigbe Kids Club!…read moreTheir kindness, patience, and willingness to jump in wherever they were needed made our class extra special. They engaged with the children, encouraged them, and helped create a fun, welcoming environment where every child felt supported. The smiles on the kids' faces said it all--they truly appreciated having Rocio and Aaron there. Volunteers like them make a real difference, and their generosity of time and heart helped make this event a huge success. Thank you, Target, for supporting your community through amazing team members like Rocio and Aaron. We are incredibly grateful and hope to partner with you again soon!

Guy at register had no idea how to add money to gift cards, so he straight up ripped it off the…read morepaper and tried scanning the code on back. I don't work here, and even I know that's not how to add money to gift cards. You would think this is basic training for target employees but apparently not. Please train your staff, there is no excuse for this. Ruined a good gift

I had a delightful shopping experience with Jane today. Jane went above and beyond to provide a…read morewarm and welcoming environment for my husband and I. She is such an excellent sales associate but even a better person. Jane is knowledgeable, highly professional, friendly and a gem! Can't wait to visit Saks again soon, and shop with her again.

I really enjoy shopping at this store because the customer service is out of this world! I…read moreappreciate the luxury brands and their vignettes to highlight their brand selections. Great selection of fragrances which is important to me. The store doesn't feel as upscale as the Beverly Hills location which I'm used to shopping at. There were many racks with 70% off which I thought was unusual. This store is set back from El Paseo so make sure to take that into account.

First of all, I am an Interior Designer for over 32 years. For my more "budget" projects, I've been…read moreshopping HomeGoods in various location in Los Angeles for decades. I have always found the staff, friendly and helpful. A year ago, I decided to move to Palm Desert and continued my Residential Interior Design here. I've been to this specific store a few times now. I am not sure what is going on at this location, "Palm Desert CA ", but the staff look extremely unhappy and unfriendly. specifically one gentleman who calls himself the store manager, but he is not. I have seen him picking fights with different clients almost every time I go there. I have tried to strike a friendly note with him, trying to calm him down. At one occasion, out loud, he was telling a client that his position there is what people say to "choose wisely" at the beginning of your career. Once he was staring down at a client to a point where the lady started yelling " Are you staring me down? may I talk to your manager?" and with a great attitude, he responded, "you are talking to him." Long story short, last time I was there I was doing heavy shopping for a 85 year-old woman. Nothing big knickknacks and kitchen items and Home Staples. I was doing a small project for her here at the desert. she has various ailments and I had to be careful choosing the right products for her, which are light enough and easy to operate. Thus, it took me over two hours in the store to do selection of various items for her.. I think that had raised a red flag with the staff. I was treated so poorly there. I had over five workers approaching me and asking " can we help you with something? it seems you've been here for a long time . Every time I would respond, yes I am buying for a client. I need to make the right the selections. it takes time . I do understand store security is important and shrinkage is a problem, but not everybody is a thief. I do believe I am well dressed and I don't like a bum. At the end, yes, the same gentleman approached me aggressively with the same question. I broke out in anger, saying "is there a problem sir? " I'm spending over $800 worth of products here. Nevertheless, I was followed by him until I went to the checkpoint and paid for the products and left the building. Funny enough, he knows me from previous purchases through him, which always has been over five to $600. I tried to make a complaint to their head offices. I got a email saying that my concern has been sent to the store Manager Sylvia "something" and she will get back with me ASAP. This was a month ago and no response. Again, it's a pity. I love this store and most probably I will be shopping at their other locations, but this one definitely has some major staffing and management issues. Needless to say I will not be returning there. Who would like to be treated like this?......

This is a nice, spicy TJ's location. Our own has gotten so drab that the color range seems to be…read moreonly blue, beige or brown. This one has a wide range of items in many different categories. The store was featuring a clearance while we were there, and there were numerous racks in the aisles with clothes from past seasons. I didn't find my wedding guest dress, but I scooped up two pairs of sports pants one black and one white, and a couple of glittery tops for next holiday season. I'll return to hunt the racks again, and find more treasures to add to my wardrobe!

Security guard lady was very rude! The minute we walked into the store she asked us if we needed to…read moreuse the restroom & we didn't at the moment. As we were shopping around my husband had to use the restroom & asked her if he can use it. Security lady said "no because you said no the 1st time i asked you" & then said "ok I'll do it for you". This was extremely rude & unprofessional. My kids later had to use the restroom & we felt uncomfortable having to ask again so my husband took my kids to another store just to use the restroom. I did complain to the supervisor which she said she would talk to her, she was nice. However my overall shopping experience was not well. Won't be going there again for sure!!

We can't seem to understand what's happening to this awesome store, still no management available…read morewe were there this morning , and someone named Leslie saying she's a supervisor was no help and does not have education whatsoever to even work there , we were able to see the cashier Gabby ,a highly driven employee whose dedication and attention to detail elevate the store's standards. Always working and having the front clean and organized and her willingness to take the initiative to make the store look amazing , and Raul also providing his awesome customer service , having employees like them makes a difference

It always starts with let's just go and walk around and maybe find a place to eat. Famous last word…read moreas it starts with window shopping which then leads into walking into a store and treating yourself. Clearly never hurts anyone. This area is an outdoor space with a decent amount of the higher end stores. It's stretches out a few block radius but the Main Street, El Paseo is where majority of the storefronts are. But then you have the outdoor mall, not really a mall but a little shopping strip. Here is where most of the higher end shops are located. You have Gucci, Bottega Venetta, Louis Vuitton, Tiffany and Company, to name a few. Not to mention a fairly decent amount of restaurants to add to the mix. Quite a few steakhouse and seafood restaurants. Plenty of parking along the street as well as the parking structure behind which is covered. The property and layout of the district is beautiful. Of course the desert theme is active with all the cactus and succulents. A few water features and a good amount of seating with umbrella from the sun. Even if you window shop or just browse the streets, this area is quite beautiful and nicely done. A fairly decent amount of stores and loads of restaurants. It's worth checking out. It's where you'll find the higher retailers in the desert.

Another successful shopping day in Palm Desert. Absolutely love Dare to Dazzle at Sage on El Paseo,…read moreIris has an amazing selection of fun accessories. Everything is so mich fun, fun, fun. The Cheese shop next door is glorious for lunch. That spinach salad yum. Followed up with a sweet treat across the street at the Gelato shop. So yummy. Their strawberry cup is so freaking good. Of course the little boutiques are also awesome. Christy is one of my favorites also at Sage. Lol. Definitely recommend spending a day or two here.

Good location. Always find parking. Sadly, I went today and I saw a closing sign. They are down to…read morejust the jewelry. They're offering phenomenal deals. 80%.

We found some things online that we wanted to try on. First we went to Saks and found out that a…read moreskirt that we liked would be $400. When we asked about what we saw online, they told us "That's Saks off 5th. We're not affiliated with them." At least one employee was willing to give us directions (two blocks away). When we went in, we were expecting a Nordstom's Rack experience, but Saks Off 5th was way better than that. Lots of room to look around, everything sorted by brand, and very helpful staff. The woman who helped us took 15 minutes searching for a skirt that we described, and we finally found it. $49. Saks Off 5th will now be our favorite place to shop.