I am writing because I would like corporate to take notice of a very disappointing experience at…read morethis HomeGoods location. I tried to return or exchange a defective ice tray that cost $4.99. I had the receipt, and I simply wanted to exchange it. However, the manager, Steven/Stephen, told me he could not process the return because the item was purchased at the Palm Desert store. I find it unreasonable that HomeGoods would refuse an exchange for a defective item purchased at another HomeGoods location, especially when the customer has a receipt. I have been a long-term TJX/HomeGoods customer, and I have never had an experience like this before. I do not know whether this is a company policy or a store-level decision, but either way, it reflects poorly on the brand. A customer should not be turned away over a defective $4.99 item with proof of purchase. I strongly suggest that TJX review this policy and ensure store managers are trained to handle basic customer service issues in a reasonable and customer-focused way. (Time: 3:40pm 6/9/26)

First of all, I am an interior designer for over 32 years. For my more budget projects, I've been…read moreshopping HomeGoods in various location in Los Angeles. I have always found the staff, friendly and helpful. A year ago, I decided to move to Palm Desert and and continued my Residential Interior Design here. I've been to the store a few times. I am not sure what is happening at this location, "Palm Desert CA " , but the staff looks extremely unhappy. specifically one gentleman who calls himself the store manager but he is not. I have seen him picking fights with different clients almost every time I go there. I have tried to strike a friendly note with him, trying to calm him down. At one occasion, out loud, he was telling a client that his job is what people say to "choose wisely" at the beginning of ones career. Once he was staring down at a client to a point where the lady said " Are you staring me down? may I talk to your manager?" and with a great attitude, he responded, "you are talking to him." Long story short, last time I was there I was doing heavy shopping for a 85 year-old woman. Nothing big knickknacks and kitchen items and Home Staples. I was doing a small project for her here at the desert. she has various ailments and I had to be careful choosing the right products for her, which is light enough and easy to operate. Thus it took me over two hours in the store to do selection of various items.. I think that had raised a red flag with the staff. I was treated so poorly there. I had over five workers approaching me and asking " can we help you with something? it seems you've been here for a long time . Every time I would respond, yes I am buying for a client. I need to make the right the selections. it takes time . I do understand store security is important and shrinkage is a problem, but not everybody is a thief . I do believe of myself dressing up nicely and present presenting not like a bum . At the end, yes, the same gentleman approached me aggressively with the same question. I broke out in anger, saying "is there a problem sir? " I'm spending over $800 worth of products here. Nevertheless, I was followed by him until I went to the checkpoint and paid for the products and left the building. Funny enough, he knows me from previous purchases from him, which always has been over five to $600. I tried to make a complaint to their head offices. I got a email saying that my concern has been sent to the store manager Sylvia "something" and she will get back with me ASAP. This was a month ago and no one did. again it's a pity. I love the store and most probably I will be shopping at their other locations, but this one definitely has some major staff issues . I will not be returning there. Who would like to be treated like that?......

Everyone is so helpful here. Brooklyn went above and beyond to help me with our items. I love…read moreshopping at this store. I will definitely come back.

I would give zero stars if possible! I went in & bought about $280 worth of clothes. I had a…read morediscount code that was available on Windsor's site for 15% off (using SEARCH15 & it's STILL currently available). However, Mary the manager wouldn't input the code while I was checking out for whatever reason. So I ordered the exact items online & was able to save over $40 using the code. I brought this to Mary's attention when I went back in to the store, of course she had an attitude & only decided to use Windsor's discount code after I asked to return all of the items I'd purchased. The code worked, but by that time I was over it! I requested the regional manager's contact information because they must know Mary is out here arguing with paying customers. I have 2 videos of the incident as well, but the way Yelp is set up, you cannot post. After reviewing other customer reviews, they seem to have similar issues w/this same employee This leads me to believe that Windsor doesn't need my business or my associates. I've already informed members of my sorority, community, social media etc. Thank goodness for the power of social media

So I haven't really shopped in Hallmark for 30+ years but ran into this store last year to get some…read morebetter bows than Ralphs offered. I was immediately greeted by the very wonderful, specific smell that wafts through Hallmark stores and my senses took me back to childhood shopping excursions with my Mom to buy holiday cards at our local Hallmark. The store is chock full of cards and wrap, which makes it worth stopping here to get something unique. There are all kinds of decor and licensed products displayed in a weaving pattern which made the floor pattern interesting. I have continued to shop here for my wrap and cards since first stopping in last year, knowing that there will be a selection of cards for nieces and nephews that I just can't find anywhere else. On top of that, the ladies who work there are so cheerful and seem like they are having the time of their life. It is so wonderful to be around such good energy!

I want to say thank you to the owner for going out of her way to order merchandise for us! Customer…read moreservice was excellent. Has become my granddaughters go to store!!!

This is a smaller Miniso location. Not sure if the AC was broken but it was kind of warm inside…read more It had a simple layout which was good for the space they have.

I love Miniso!!!! This store is inside of the mall ( The Shops at Palm Desert ) Very cool store…read more Their customer service is great! Everybody was very friendly! The selection of items were great...It was hard to choose while i had so many options! Store was well stocked and organized...Value wise isn't cheap! But you pay for creativity and quality!

I can't thank Rocio and Aaron from Target enough for volunteering with the Love Akhigbe Kids Club!…read moreTheir kindness, patience, and willingness to jump in wherever they were needed made our class extra special. They engaged with the children, encouraged them, and helped create a fun, welcoming environment where every child felt supported. The smiles on the kids' faces said it all--they truly appreciated having Rocio and Aaron there. Volunteers like them make a real difference, and their generosity of time and heart helped make this event a huge success. Thank you, Target, for supporting your community through amazing team members like Rocio and Aaron. We are incredibly grateful and hope to partner with you again soon!

Guy at register had no idea how to add money to gift cards, so he straight up ripped it off the…read morepaper and tried scanning the code on back. I don't work here, and even I know that's not how to add money to gift cards. You would think this is basic training for target employees but apparently not. Please train your staff, there is no excuse for this. Ruined a good gift

Lovely store and sales help. I found just what I was looking for and saved a good amount tooread more

Associate help me find what I was looking for at a good price with bonus of spending so much.read more

Literally the best thrift store! So clean. Many quality items with new tags. Love it. Lots of…read moreparking available. Staff is friendly. The bathrooms are for employees only unfortunately.

The attitude of the guy at the donation center 7/29 was crazy. He told me at 4:30 that they'd…read morestopped taking donations (they stop at 6:00.) I told him that I had just confirmed with someone 5 minutes before that I was able to park in front of the donation center and someone would come out and help me. He reluctantly took the bags from my car as I also helped carry some bags in. It was obvious that he was in some sort of distress so I apologized for the inconvenience (not sure why I did that bc his distress had nothing to do with me dropping off bags of clothes.) He was extremely rude as I said thank you and to have a nice day. I left that place wishing I had dropped off my baby's old clothes somewhere else.

I love Grocery Outlet they have a ton of familiar name brands. There are some not so familiar as…read morewell. I usually find great prices on beauty brands, baking ingredients, household cleaning products. They have great selections and prices on wine and beer. The prices on avocado oil and gluten free products are comparably less than traditional markets. You can make an outstanding charcuterie board for pennies on the dollar. Check them out

I have shopped here a few times. Watch the code dates. Just bought guacamole and opens it and it…read morewas moldy and bad. I don't think I will shop here for perishable items. They have some good items I like but I am a bit concerned about the quality and the age of the items and possibly the storage. Buyer beware