Good location. Always find parking. Sadly, I went today and I saw a closing sign. They are down to just the jewelry. They're offering phenomenal deals. 80%. read more

We found some things online that we wanted to try on. First we went to Saks and found out that a skirt that we liked would be $400. When we asked about what we saw online, they told us "That's Saks off 5th. We're not affiliated with them." At least one employee was willing to give us directions (two blocks away). When we went in, we were expecting a Nordstom's Rack experience, but Saks Off 5th was way better than that. Lots of room to look around, everything sorted by brand, and very helpful staff. The woman who helped us took 15 minutes searching for a skirt that we described, and we finally found it. $49. Saks Off 5th will now be our favorite place to shop. read more

By nature, I'm not a huge Saks 5th girly as it's beyond my price range but with their discount store off 5th I figured it couldn't hurt to take a look inside. I came to this location the week of Christmas just curious to see what kind of deals they might have. As expected the store was a bit bare given the holiday week. People had already done their Christmas shopping and as a result the store wasn't well stocked but they still had enough that I primarily checked out the different clothing racks. While the accessories and jewelry items were scarce, I was impressed that they had plenty of clothing options to browse in the women's section. I actually found a lot of great jackets and dresses. I run warm so unfortunately even though I found some cute fur jackets and sweaters, didn't make sense for me to purchase them as I only wear bundled clothing like one month a year. Too bad because there were some cute options. However, I'll be traveling this summer abroad and knew it would be smart to look for a nice evening / cocktail dress. My mom actually pulled one off the rack for me and it was so me! A black short tennis-like dress with a rhinestone collar and stones in the dress skirt pleats. The fabric was very flattering and sucked me in, in all of the right places lol. Tried it on and it was perfection. My score of the day. The dress was $125 on sale for $75. Knew I had to get it as it's hard for me to find dresses and I just loved it. Gal working the register was super sweet and attentive. She engaged us in conversation as we checked out and was just overall very friendly. Holiday season in retail can be stressful but this gal was just nice and happy to be there. Glad I stumbled into this location as it was a score for me. Docked a star just because the inventory was low and it's still slightly out of my price point but my trip showed you can still find a score if you're willing to really look around. read more

It had been many years since I had been in a Saks Off 5th and I accidentally found this one when I was parking to go to my jewelry store. So I popped in to see what I might find inside. I was kind of surprised about how stripped down it looked; basic polished cement flooring gave it a grungy look. But they had some good items at discount prices. They had a lot of Karl Lagerfeld (which I love) which I pawed through but the dresses and shirts I liked were not in my size. I then made it to the handbags and they had a delicious display of Lagerfeld bags, with the one at the top bearing his likeness. I picked it up and ogled it, debated getting it, then put it down thinking I'll come back to it. Ten seconds later a shopper came over and swooped it up and put it in her cart. Dangit! I blew it that day. I'll be back and I'll be more decisive! read more

Every visit to this location has been a pleasant and fun one. Pre-rona, Post Rona, its consistent. Customer Service on point. Organization and Cleanliness on point. Quality of items and value on point. I love coming here when in town and visiting. Thank you for always being a staple in the community and an example of how a store should be run. Management you rock! Keep it consistent and customers will always keep coming back. read more

I always find special occasion, weekend, date night dresses at Saks Off 5th! Great selection for reasonable price.

Wow loved this store extremely organized and clean. Very friendly customer service. I loved the purse collection they had and. real good prices. I did good today I did not buy a purse although they had a never full Gucci navy blue with flower prints that I loved very much. They have a big selection of designer clothes and sun glasses I went Gaga for the sunglasses too many choices agh. I had fun shopping here read more

This Saks is the best I've EVER been to!! The manager Nicole Almaraz is amazing She is personable ,helpful and accommodating. She really takes pride in helping the customers Also the store is so clean even the bathrooms!! And the selection is amazing Great high designers All the staff is very helpful I frequent there at least every weekend or every other and I always always leave with a bag or 2 of goodies!!!! Keep up the good work!! read more

I'm mainly rating the 5 stars for the employees customer service. One woman who I regretfully don't know her name but she's been there a few years, she is extremely helpful and goes above and beyond expectation. The store is large with many pretty designer things as well as Saks label items. Prices seemed fair for the labels they carry, but higher than I'm used to paying. Jewelry and sunglasses are my favorite and lots of great accessories and gift items around the holidays. It's a neat clean store and although it's a bit hard to locate, once you do it's fairly easy to find parking. It's in the same parking lots as Lululemon.right behind El Paseo. read more

I always love checking out Off Fifth and this is a good location. Right behind the exclusive shopping area of El Paseo, they get many of their cast offs at a fraction of the original price. Not too busy, tons of easy parking, well sorted and a nice selection. Good shopping option in the area. read more

I have had hot and cold there. When it first opened I got a beautiful black leather coach purse for my niece for $99. Made me so happy. I haven't seen a deal like that since, but at Christmas they had beautiful cashmere scarves in SFA boxes and leather wallets nicely boxed, several other great stocking stuffers. The labels they carry in clothes are out of my price-range, even discounted. Fabulous shoes! Check it out, but be prepared to find a lot of things or nothing, it is hit and miss. read more

Saw an item at the store but they did not have my size. Looked it up on their website and it was $25 more. I called the customer service at the store and asked if this was correct. I thought I had reached another country because the rep could barely speak English and had no idea what I was asking. After several attempts, I asked if I could speak to someone where English was their first language. She was insulted and said because she did not speak English well that I should be extra nice to her. She then pretended that we were disconnected by repeating 'Hello...Hello...Hello'. and then hung up. If your only line of communication with someone is on the phone then they should be able to understand and speak the language. Otherwise, it is like having a quota system for blind people to fly airplanes. p.s. I did call back and got someone who spoke English and we were easily and quickly able to resolve the problem. read more

I moved out to the desert approximately year ago. Since moving I think I've been to the store about 6 different occasions and although I always purchase something, each time I left annoyed. Pros The store is large, clean, they have a great selection, and the prices are great. Cons Good luck finding someone who works there. I don't know how they stay in business. I'm not inclined to shoplift but if I were this would be a paradise because there are only a few employees and those that are there are generally huddled up chatting one another up. They couldn't possibly care less if you need help...or if you were to try to steal something. I think someone is supposed to be at the dressing rooms to help check you in. I've actually seen someone there once on one visit....and I go into the dressing room at least twice each visit. So, once again a thieves paradise! Nobody gives a damn if you're isolated in that dressing room with 30 garments. However, if you aren't a thief and you'd actually like help, it pretty much sucks. If you should actually find someone to help you, ultimately you end up wishing you hadn't. The employees, with once exception on one visit (I haven't seen her again...she was probably too nice and got fired), are so bored, above it all, superior and unfriendly it is ridiculous. Not to mention none of them seem to know anything, nor will they actually walk you over to help you find something. I mean they're way to busy chatting one another up or, upon rare occasion, doing side work. This store, with its location, selection and organization should be spectacular but instead it is a below average experience where you have to fend for yourself and put up with surley employees. Will i shop there again? Yup, almost certainly. But I can say I'll go down the road to Nordstrom Rack as my first choice, and only make my way over to Off 5th if I can't find what I need there. It's kinda sad because I prefer the selection at Off 5th. read more

The Store Manager (B.B.) spent the extra effort to resolve a purchased on an item that was not shipping from an outside area Off 5TH store. She took the decision to make the extra calls to follow through on the purchase request and made the customer SUPER happy!! Now waiting for the jacket::)))) Thank you for making the difference... Best, Happy Customer read more

Terrible customer experience! A clerk tells me he thinks they will alter a suit at the Saks store on El Paseo but wasn't sure. He told me to go to the front desk - they knew nothing. Not so bad until the other clerk throws attitude at me when I told him another clerk told me about the alteration option. He basically called me a lair. Saks you failed today. All the clerks I encountered today at Saks need to go back to understanding what services are available to customers and providing basic customer service. read more

I found some pretty awesome deals here that I don't normally find at the Saks off at the Beverly Connection. Good finds don't get suckered in to the made for outlet goods. Most people don't know that , so shop carefully. read more

I really like this store. It's open concept and clean atmosphere is nice. I will say they keep it very cold and sometimes can get messy with things out of place. It's a great spot to find designer things at an affordable price. Don't be afraid to gander over their fine jewelry because half of the time theres an added percentage off! And their sunglasses, you can find a killer deal. Also, obsessed with their items at the check out aisle. From cute doggy toys to amazing candles, better priced designer perfume/cologne and Kiehls skincare. Gimme Gimme! read more

Saks off 5th is my favorite stop & shop experience! Easy location off El Paseo & Hwy 111; love the selections. I always find more than one item that's perfect for me. The associates are kind & helpful and Peter & Vanessa are my favorites. They make the place shine with their joyful smiles. read more

This store is awesome! Great friendly staff. Met the Manager ("Bri")...very pleasant, professional, and "customer first" approach. Will of course be back. read more

Clearly takes the name to Heart. Off 5th's customer service is terrible. Try to return something, and expect them to have a record of your E-mailed receipt. Nope. Why clutter your E-mail? Shop elsewhere. read more

Great place to shop helpful,kind and caring staff, wonderful and accommodating management staff. Amazing estate and fine jewelry department. Definitely love shopping here. read more

I'm reviewing this location mostly because the one associate who I interacted with deserves more than 5 stars individually however the overall selection and customer service otherwise was not impressive, so probably never again. Shame on me for not getting her name although to my defense I was in the beginning stages of heat exhaustion. Prices still seemed high and no real bargains for being "off" 5th. I'm not sure what days the store is stocked but unless your a size 0-2 or XL you might be out of luck. The associate who assisted me was in the fitting room and I'll describe her as a tall GLAMOROUS female with flawless makeup and great style. She was so helpful and brought me a dress to try on which I loved, however I was actually shopping for a friend who found a better deal elsewhere. I really appreciate that she found something ideal to what I described and I love helpful sales professionals who naturally know and love fashion. I might check it out again... I'd probably just go back to ask her to go out for happy hour with my other friend and I whenever I'm back in town!!! read more

We could not find this place. We used the address on Yelp, and even hit the "get directions" button on the page. We drove around in circles for about 20 mins and it kept taking us to the parking lot of AutoZone. I really wanted to check this place out, but nothing is clear on where the hell it is. read more

I'm giving this two stars because I made but one visit and maybe inventory was poor that day. There wasn't much interesting in women's clothing, unless you are a fan of Ivanka Trump items. Those seemed to be everywhere. Items on the clothing racks otherwise looked very picked over and not current. Staff seemed friendly, but I will not be back. read more