This is for the recent visit 2/22/26, 3 stars... the only thing that went right was finding a couple of items that we needed and purchasing them but then when we've got to the food court, all bets were off. 5 stars for regular purchases, 1 star for Food Court purchases (Pizza slice was excellent, service not so much). Edna, in the Food Court, made me wait and wait and wait some more for 2 SLICES of Pepperoni Pizza... I waited in line and she gave me my two beverages and then told me that I would have to wait because they don't have enough pepperoni pizza for my order. When asked what was being served by slice as I looked at what apparently looked like pepperoni pizza, Edna answered, that it was half cheese, half pepperoni... Never heard of that before, ok. Maybe it's new. Waited for a while longer... Then I went up to get the slices after I saw a new Pepperoni Pie come out and someone get served a slice that wasn't waiting in the waiting area for the pepperoni slices like I was told to do. When I asked if the slices were ready, I was adamantly told, by Edna again, that it's not pepperoni (ok, my lying eyes, sure ). What is going on here?! That's two pizzas by the slice that "aren't pepperoni". So I thought how the heck is that not pepperoni but I still waited, while asking the guy behind me if those slices looked like Pepperoni. He said that definitely looks like pepperoni to me... so I called my husband to tell him why I still hadn't made it to the table and then I finally got called after a bunch of big pizzas & many slices of "not pepperoni" went out. As I went to pick up my slices, they went to hand me two full pizzas, no questions asked... But then I said I only wanted two slices as that's what I paid $6 dollars for. Apparently EDNA thought my receipt said 2 Pizzas... Right!?! $6 for drinks and 2 Full Pizzas. FISHY Also, while I stood there waiting, I saw somebody from the main costco cashier line asking Edna if they're still allowed to sell Pizzas from the cashier line. Edna said yes, but there's a 20 minute wait. ***Management needs to know that there was an issue... I would like to know why I was the only one out of all the slices in line that was isolated and put to the side and had to wait for my slices while everybody else got served. Also, I believe Edna let her coworkers & other customers down by artificially increasing the demand of Pizzas needed and making it feel chaotic. If it was an honest mistake, that's fine... But I don't see how she can misread my receipt and still be fine reading everybody else's slice receipts... I don't get it. I have thoughts... But I won't share them here. read more

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Costco La Quinta is a fairly good Costco overall. This store caters to the La Quinta / desert community and as a result from all of the times I've frequented in their crowd is ages 55+ as a majority. The reason for the docked star is I just find this location hard to maneuver compaired to my home town Costco's. The parking lots here are a scary place to park at times given the age demographic of their customers. Hopefully you are getting my hint. I try to not pass judgement or generalize but having been here enough times it's simply been my genuine experience and it just is what it is. The struggle continues inside as it takes me double the time to get through the aisles. Usually one way is coming and one way is going but not here. Today again I found myself getting stuck behind certain folks and their cart because many choose to go the same direction side by side. Sigh. Aside from the stressors of navigating this location because of its clientele, the store is actually great. Always super clean and well stocked on product. I'm always impressed that certain home goods items that I can't find at my local stores I can always find here. It's amazing and a big part of why I come to this location. Staff are always super nice and everyone that works here is very friendly. The cashiers are fast moving and in my experience they always have a lot of registers open here. Just note they do lack some of the more specialized grocery products but overall a good selection. If you are in the desert this is a good Costco just know to have patience will get you a long way here lol. read more

Costco - Wholesale Stores Near Me - La Quinta, California

I had a wonderful experience with Costco in La Quinta. The management team was incredibly kind and supportive of our nonprofit, Love Akhigbe Kids Club. Their generous donation will directly help us provide a positive and meaningful experience for youth ages 8-14 in our community. We are truly grateful for businesses like Costco that give back and support local organizations. If you're part of the community and looking to support youth programs, we welcome your support in helping us make a difference! https://www.loveakhigbekidsclub.org read more

Well-stocked, organized and clean store where Montrell (Cashier) is always positive, friendly and super-efficient. I appreciate Montrell and the team here! read more

Something epic happened today, 2-19-26 around lunch. I make my way through to meat department and catch the eye of a guy cutting up meat on the other side of the glass barrier. I lift a finger and make a motion raising my two palms up about 20 inches apart. Man gives me a nod and stops what he is doing and walks to adjacent back room. He then promptly returns with what I was looking for; A 10lb tube of ground beef. Reminded of a commercial where a guys is at a bar table with his buddies and locks eyes with bar tender who points a finger. Table guy nods, looks and points st each friends who nod, then looks back at bartender with a nod. Another round of beer is dropped at table, no words. Men are simple. Thank you Costco. read more

Today I took my Tia to Costco to put in her prescription for her new eye wear and was helped Brenda C. But we had to wait to get the correct information from my Tia's doctor so this was postponed. We went over to the Hearing aid department and was helped out by Sulema. Sulema provided amazing customer service and support due to her being understaffed today but she held it down. This other customer stopped by to have her Hearing aids adjusted as well. Sulema told the customer to give her some time because she has two customers ahead of her and told the lady to come take a seat. That lady had a cart with her and tried to bring It in the waiting area. Sulema explained to the lady that she couldn't bring it into the waiting area due to it being a hazard and it causes the carpet to come up, which can cause someone to trip as well. From that moment the lady got all upset and didn't want to leave her cart because she said they might steal it. Sulema told the customer they won't take your cart, I will put a sign on it stating " Cart in Use ". That lady didn't want to hear none of that and she started to have a fit like she was a little kid. Sulema tried her best to calm the customer down but the lady didn't want to hear it. Sulema called Sarah the manager on the radio to come assist her with the customer. They couldn't get her to understand the rules that they needed to follow. I myself even tried to talk to this lady but she didn't want to hear and and threw her hearing aids on the floor. I've never witnessed anything like this and want to say Sulema and Sarah did as best as they could today, sorry that you ladies had to deal with a customer like that. read more

I am submitting a formal complaint regarding an unacceptable experience I had at your pharmacy today, Saturday. From the moment Natalie called us to the counter, she appeared visibly bothered and spoke with a frustrated tone. The interaction felt rushed, dismissive, and unprofessional from the very beginning. When I provided my date of birth to check whether I had a refill remaining, she loudly asked, "WHAT DRUG?" in front of a long line of customers. This was immediately embarrassing and a clear violation of patient privacy and calls attention to the people at the counters. When I couldn't recall the exact name right away, she continued speaking loudly announcing the name of my medication, for everyone around us to hear, she then asked "You aren't out yet, are you?" while looking at my profile. I told her no I just wanted to know if I still had one refill left she responded with "oh yeah you do." Her tone, volume, and overall attitude were unprofessional, humiliating, and completely unacceptable for a pharmacy environment where confidentiality and respect are mandatory. I left feeling exposed, embarrassed, and deeply concerned that Natalie has not been properly trained in patient privacy or customer service. I expect this issue to be addressed at the management level and for corrective action to be taken so no other customer experiences this type of treatment. read more

What is the sense of having a number system for customers when the staff routinely ignore the system and just take people who walk up? I just wasted when I was prepared to buy 2 pair of glasses...Not now..I will find a place that actually offers customer service and just pay more read more

Horrible service and unacceptable customer service. Had a run in with a rude " greater " at the front door today. She had a chip on her shoulder and is all about telling members what they can NOT do instead of smiling and welcoming members in. She yelled at me for the second time in two weeks. First time she told me I can't come in meet a friend who was right inside the door. Today she rude enough to refuse to let me in to look and see if they have what I am looking for before I make a return. Unfortunately store manager "Eddy" tried to make excuses for her bad behaviour instead of apologies and doing a better job training her dude and disrespectful employee. Keep enabling bad behaviour and members will not come Back or go to a different location! Disgusting and disrespectful team, bad behavior stats at the top. Horrible manager too. read more

With Coachella going on and hot weather. There is only one thing to do stock up with water at Costco. Man with unbeatable prices what's not to hate. This Costco did great wonders on my crew and I as attending a music festival in 100 degree heat is very troublesome. I myself being very brand loyal to Costco and admired its convenience. This one takes the cake because not only is it very close to where my crew and I are staying but I came during a time where parking for large vehicles is not a problem. Don't get me wrong but parking is a hit or miss. Not many Coachella Event goers come here which adds to the success in parking. As with other Costcos, you can find stuff that you don't usually see in my local Costco. The inventory here is much better than the one near my flat in NorCal. Lucky for me being 30+ I won't come here unless I have to. You are looking at someone who went to Coachella 4 times. read more

No complaints. They had my tires in stock and I only had to wait a few hours until they were done installing them. Costco even included a 5-year warranty and complimentary rotation. Total cost was around $600, which was $200 less than Discount Tire tried to charge me for the same thing. read more

I have never seen any Costco that has a gas station that was not busy during traffic hours, I must be in heaven, I pulled in a there was no line, their gas price was also decent around this time, the gas station didn't have a separate page to check in which is fine. I also checked out their warehouse anyway, they were typically having the same items like others locations, maybe less and smaller, I am sure because not a lot of people shop here, again no line at check out, both for self and regular checkout, I am just surprised, not even busy at the food court either, what is going on :) maybe they would pick up some traffic during holiday season considered they already had some Christmas stuffs out, I guess when in La Quinta :) read more

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This Costco location is highly understaffed. This was my first time here. I had purchased a membership online. I walked to the Customer Service desk and see 2 employees helping people already. There was only two people in front of me. I waited one hour to reach the front; people who waited behind me actually walked away from the line. The person in front of me only needed a picture for his Costco membership. I have no idea what the people in front of me were asking for, but both employees had left the area for at least 10 minutes; then a manager comes saying: "anyone to the Customer Service; no one is here." This Costco is highly understaffed. The Return area had a huge line; I see like an assistant manager constantly radio for help, but no one comes. I also saw the Tire Department also had a line of like 10 people. This was on a Monday at 11am. Other than the poor initial impression, I was happy with the cleanliness of the inside. Now you have to scan your Costco membership at the door; there wasn't a busy line at the entrance like I saw on TV. You can also use the Costco app on your phone as a digital membership card. I love that they handed out food/drink samples on a Monday. I went to the self-checkout, which is super easy to use. I always buy the cheap ribs and whole chicken; isn't this the highlight of Costco? They tasted excellent. read more

This review is only for the gas station. Costco gas is generally cheaper than other stations. I like how Costco pumps stretch to reach either side of the car. This helps speed up the lines. There was no line at 9:30 on a weekday morning. We paid $3.89 for regular. Another station down the street was charging $4.36 for regular. read more

Costco - Wholesale Stores Near Me - La Quinta, California

Elena in Customer Service and Jonathan at the Front End rock! Even at the end of the night, when I'm sure everyone wants to get home, Elena and Jonathan are always so professional and personable to their customers. read more

Great people and wide array of goods. Sometimes merchandise is moved from previous isle locations so you get to have the fun of a game of concentration. I don't eat many sample offerings but I know a guy who goes there for lunch. read more

Everything. Every time. It's easy to find what I'm looking for, since products are logically grouped and displayed. I love Costco Connection and your sales booklet mailed to me each month, so I don't miss out on any sales or new items. There are some products that I buy regularly that are up to $8.00 off, like Qunol and Qunol Turmeric, and Preservision AReds that are true bargains. And I really appreciate the low prices on clothing, shoes, food, wine, and $4.99 for the best prepared and most delicious chicken anywhere!!! Like I said, EVERYTHING. read more

My flowers for Mothers Day for my mom. What I ordered vs what she got. Really? I am disappointed. read more

Costco - What my mom received - Wholesale Stores Near Me - La Quinta, California

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Hubby & I had time to kill before our appointment. We saw someone riding a Jetson ebike that triggered an idea. Let's go to Costco. Compared to our local Costco this Costco has a huge footprint. Aisles & aisles of merchandise. And loads of inventory. We decided to check out the fresh meat section. We found lamb chops that our local Costco isn't carrying anymore for some reason & cross cut pork ribs that we've never seen in our local Costco. Our dilemma- we're almost 400 miles from home and we don't go home for another five days. Should we buy or not? We can freeze the chops & the ribs. We decided to buy. We had a huge insulated bag. On our departure day to go home we used the bag. Got home 8 hours with our meat. So happy. Now if only our local Costco will start offering lamb chops again and cross cut pork ribs. read more

Costco - Lamb chops - Wholesale Stores Near Me - La Quinta, California

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Good supplies and warehouse BUT horrible customer service counter. Horrible = long lines with no urgency by staff. They meander rather than walk. The one and only person working returns walks away for 10+ minutes and is leaning on counter chatting to several other employees in the CS/membership area. Another employee comes over and logs into system, helps one person and then walks away to chat with 1st employee. Not a word to any of us in line. Crazy!!! read more

So Costco charge delivery fee to have ship I paid for the most expensive membership and it should include the shipping fee and the prices are more expensive not a good verity on items and it's only for those who can waste money.. so no I don't recommend because the app is not ez to use u can't just download their app and they need everything but ur DNA to get ur membership card if u signed up online and they check the picture on the card so don't go through this hassle and struggle because Sam's club app ez and amazing u get more verity and prices are lower and plus membership is $20 cheaper and they have scan and go hands down Sam's club wins me over cuz they have free shipping for plus membership cosco is charging for everything even the hot dog combo from Cafe is even $.20 cheaper read more

Steven in the Optical Department was very helpful. He went above and beyond to check all options and found the best fit. Thank you.

This was in La Quinta, CA. Very rude the employee Loretta. She got upset because it was taking so long to find the order numbers for the products I was supposed to return because I had purchased them online. She was very upset and told me I was making her work twice as much and on Sundays. If she doesn't like her job, she should leave it to someone who's actually good enough to work in customer service! read more

I've been to many Costco's, either for shopping in bulk buying or simply just for their hotdogs or pizza. This location definitely has a huge variety of merchandise to buy from from their great selections of food to their bulk items you would need for your home. The concession stand for the hotdogs and pizza are very efficient and easy to get your food quickly. read more

The vision center here is much better than the Palm Desert one. They have nicer associates that also make sure that your insurance is accepted or not. They're also friendly and make sure to greet you without much delay. read more

I could swear I'd already written this review. Either in my head (only), or else I was working on it on my cell phone and lost it with the inadvertent hit of a button. We were last in the desert several months ago, so I'll do my best to remember. It was impressive that two days before Thanksgiving we were able to get in and out of this store, packed with shoppers who were likewise stocking up the the big day. We were visiting the area with my brother, sister-in-law and the family. We had a lot of mouths to feed, and a short list, as we'd already done some shopping at another store. There were a couple things that Dear Hubby wanted to get at Costco because he was familiar with their brands and quality. Getting a parking place was a challenge. The parking lot was literally FULL. We got lucky as someone was departing as we made a second pass on a row. Inside, though someone could have made a very funny time lapse video of all the aisles packed with shoppers and their carts, we still made our way to the grocery area in back, got our stuff, and headed to the check stands pretty quickly. We even snagged a free sample or two. By moving to the far right of the checkout area, and courtesy of very efficient cashiers, we were someone in and out in record time. Divide and conquer, and all hail Costco team members! read more

Costco - Wholesale Stores Near Me - La Quinta, California

Easy to navigate and find some good deals on bulk items. The pizza was really good! Can get pretty crowded at times, but the checkout lines move pretty quick. read more

Cashiers are being outrageous. I rarely carry a purse so my husband to carries my debit cards in his wallet. The other day as we were checking out my husband tried to pay and they didn't let him. They rudely said I was the one that had to pay because it was my membership card. We have a joint bank account so what does it matter? Then he pulled out my card and we had to show them it had my name in the back and they kept acting weird. Is this really what I'm paying for? Such and embarrassing experience and to top it off I waited for about 30 minutes in line to get an ice cream just to be told the machine was broken and when I told them they should put a sign so people don't have wait in line they said they, "no we don't do that". Honestly thinking about getting a refund for our membership. read more

Beware of price gouging, they're selling bone in prime rib as USDA Prime but it's really USDA Choice! read more

Costco - Look at the USDA Choice markings on the wrapper - Wholesale Stores Near Me - La Quinta, California

Always a good time. Always a good variety. Always leave with things. I didn't even need. I have been at Costco member for a long time and will continue to be so. read more

This Costco is fantastic!! It has very friendly people. Although you may wait in line for a while for a whole pizza. Otherwise it is great.

It dawned on me that I never reviewed Costco La Quinta after a super kind employee helped me today! Those cases of water and 50 pound bags of dog food are not easy for us tiny people to handle. I asked if he could help and he said he would help as soon as he was done getting a drink. I pointed to the location where I parked, and I kept walking. When I got to my car, I turned around and low and behold he was there! I told him I was surprised he came, and he said "well you asked for help and that's my job." I wish more places would hire more people like John. Also, Kenny is another one of my favorites inside the store. When I need to go to Costco, I only shop at La Quinta Costco! read more

Older woman working in register so rude and harasses people for fun should've got her name my husband has the costco membership and does the shopping, if you think about coming along for the ride to Costco DONT maybe just save yourself the stress and not come here. Oh yea and to the guy that saved her after she SCREAMED for no reason so problematic no one out to get you ma'am just be nicer to nice people?! Jeez and don't worry about who's cards are who's. read more

I had an appointment to install tires on my car. The tire center staff was rude and acted like I was interrupting their day. Costco should invest in some customer service training, however I doubt it would help since they obviously hate their jobs. They said it would take 1-1.5 hours. It took 2.5 hours. read more

Best prices for gas always. Love the baked chicken...tonight there were 3 lines waiting to get a chicken coming fresh out of the oven. read more

I have been assaulted by Manager Edna Cervantes after being a member since 2015 and have never experienced anything like this before, because I didnt agree with what she had to say. I know people that work in this establishment and are very kind and professional, so I was in shock to have been in this situation. This is still baffling to me to have been treated in such a hostile way so sudden because the Edna Cervantes couldnt control her temper. I started recording because that whole situation didnt seem right. I had to call the cops and file a report against this person I didnt even know existed till that very moment where she did not even say who she was or why she needed to even address me. She physically assaulted me twisted my arm to make me listen to her. Greg had instigated the situation and Andrew rather then stop his Manger Edna from trying to assault me a customer he bumped my mother is the stomach after her surgery and was in alot of pain after this whole incident. Even after everything Edna had no remorse for spraining my hand. There was no apology, she continued to try to get to me. I kept asking who she was, she wouldnt tell me her own name, or what her position was, her co-worker let me know who she was and informed me that she was a worker there that whole entire time. I thought she was a random lady acting condescending. This was a very traumatizing experience for myself my mother and my brother. I was in so much shock even in the moment, and still dont understand why these workers escalated something as simple as me asking for the policy, and Edna telling me no I cannot see any policies. I love shopping at costco but after this experience I dont want to go near one now. I'm in shock still, I'm upset, and this is not right for any employee to assault anyone or mistreat anyone in such way. read more

Busy place. They have everything you need and more. Bring the right credit card and spend spend spend!

I love this till I die but why the hell do u need to close early on a Saturday stor ehoyrs should be M-F 7-9 pm and SAturday and Sunday should be 8-8pm read more

It seems lately women clothing seem to be factory rejects. I have for many years purchased clothing from Costco and was very happy. Quality was good and prices better. However lately out of the the 7 -8 pieces I purchase I had to return just about all.Wrong size, poor quality fabric and many defects!! I am a Small size. Your thoughts? read more

Absolutely love shopping at Costco! It's my Saturday morning indulgence. I always buy Bailey's Irish Cream for my coffee & this time of year they carry EGGNOG! Yippee! Can't wait to go home & have a drink! Today I even bought 14k gold earrings for my precious daughter, Audrey. She will be so surprised when she opens her Christmas presents! read more

Costco - Oops! Wrong star, Folks! - Wholesale Stores Near Me - La Quinta, California