Tragedy struck my family as my father was failing in a nursing home. I decided to update my…read morecharcoal gray suit and head to MW to buy some pants. I asked them to help expedite, not knowing when it would be needed and I would be flying at a days notice. Same day, I got the bad news. I called back to MW and see if they could push the alteration faster. They obliged and it was ready to go a day earlier. I can't thank you enough for the help, you guys are fantastic.

Horrible horrile customer service!!! Had nasty attitudes like they didnt want to workread more

Walked into the store, never greeted or received so much as a hello. These store employees need a…read morecomplete customer service training overhaul. Horrible service!

I'll start off by saying this isn't just women's clothing. There's a men's section as well…read more Aside from the selection being limited at this location, I generally buy all of my work clothes from banana, and I've found the customer service to be above par. I generally shop online, as the selection in this store is limited, and return or exchange in store. I've found this to be a good option for shopping at this banana, as long as the online order isn't return by mail only. The banana reps have always been good to me whether it be to find a different size or place an order for something they don't currently have in store. Actually, there have been times where they've gotten me a better deal in the store for some of the items I've ordered online. Overall, it's not a bad place to shop when you need to actually look like you've got your life in order, and there's generally always a sale going on. Regarding the review about the negative customer service experience, I prefer not to be harassed by the sales associates. If I wanted that I'd just go to Buckle.

It takes along time to get your item. The prices are great. But, I have been waiting over a month…read morefor my item that comes from China. I asked them questions with no replies. I still haven't received it. But after I searched it I found it was on its way to me. (It's it the United States or so it says). Hopefully it will be here soon, at my house.

This store is STILL a Gainesville gem! I've been shopping with dear Lilly (owner) and sweet Nova…read morefor yearssss! Every visit is wonderful, they're both so personable and attentive, and the unique finds are phenomenal. Each visit is at least a 1.5 to 2- hour ordeal as I gab away and meticulously go through each rack (and most times double back). Madewell, J Crew, Urban Outfitters-- oh my! ...and in Gainesville, FL?! I stan. No matter when I visit, there's always something (basically everything) rare and wonderful in this store, and also I run across an amazing shoe or two. Weddings, events, and whatever-- I know I can always find some fabulous piece at Urban. The time and attention put into buying and restocking is clear and evident. The prices are great, and the sales are even better. I have run into some store hour issues post-Covid, but I am also and regrettably aware of a few health issues that make it so. I truly hope to always have this store to visit when I'm in the area. It's become a must-stop, and amazing treat that I look forward to when I'm in town. Thank you Lilly for your years of customer service, for heightening the style game, and for bringing apex brands to Gainesville in one shop. For me, you've truly made your mark!

The store and workers are great! Prices are great, and had some good deals. Held back, could've and…read morewanted to spend a lot more money then I did! Wish they had more jerseys though, the only one they had was Lagway, which is sweet but they need more! Got every other gator item you need! GO GATORS! GATOR BOYS STAY HOT!

Good selection. Prices are as high as anywhere so no breaks…read more One star for "service". I get it. They are college students but Mgr, this was my experience. Walked in. Three kids staring at their phones. I wander around for ten mins looking for something specific. No one cares. I go to purchase something. Walk to counter. One girl pricing. One girl (brunette/hair in braid) has to be asked by blond girl to help check me out. Brunette asks for name-I decline. Gruffly informs me they'll need it if I return it. I say I won't (alumni driving through). No other word. Just tears receipt and hands it to me. Again, I get it. Midday Tues. My sale is nothing compared to your game days. But honestly awful experience and I'll never come back or tell others to come here. TONS of other options. Just do better. Like, basic politeness.

Just went to DTLR for some kids shoes. Great customer service, clean store, good selection of…read moreshoes. What more can you ask for? It was everything you'd want in a shoe store? Ask for Shay.she was super helpful

DTLR is a national chain of stores focused on urban streetwear with an especial emphasis sneakers…read morewith Nike and Jordan brand the main focus there. Although they do carry plenty of other brands, their selection of Jordans and other Nike lifestyle sneakers as well as the same category of goods by adidas, Puma, Diadora, and Converse are big draws for any DTLR store and let's be real, they're also the main money-makers with Jordans retailing for around $190 on many models. So DTLR has long been absent from Gainesville which I found odd considering their multiple stores in the Jacksonville and Orlando markets but that has just been remedied by the opening of this location. They went into the old Gainesville Shopping Center on Main Street, a decision that made me very pleased because this shopping center, which was one of the earliest in town and once very successful, has gone down in the past couple decades. It still has businesses, yes, but all really are what I call local service businesses--fast food restaurants, a Publix, and things like nail or hair salons. These are not really destination businesses, they cater to people in the neighborhood but won't probably draw in visitors from elsewhere. DTLR however will. It has competition in mall stores like Jimmy Jazz and House of Hoops, but it's unique. It probably would get more traffic in the mall or the new Butler Plaza but it accomplishes the very necessary goal of bringing more businesses to East Gainesville. I really commend whomever scouted out and chose this location for their foresight because not many chains would bother. The store itself is fairly large but their inventory is not on par with some of the higher-volume DTLRs. A chain-wide issue I've noted at DTLR is that they, at least in the scope of streetwear, are trying to be all things to all people at all price-points. So, you have some no-name brands of jeans and the like or store brands, and then you have the newest Jordans or Nike Air drops too--and that goes for clothing as well as sneakers. There isn't enough room for everything and instead of crowding it all in there (thankfully) they limit how much diversity of product they carry in any one area. So, in example, they have Diamond Supply but not much of it. Same with many brands. I hope they'll soon learn what sells at this specific store and streamline the inventory, but for now that's the main drawback: customers familiar with DTLR will find a more limited selection than at some stores. Still the presence of a DTLR in town and the fact they went into an under-served part of Gainesville is very exciting to me.

Purchased 2 sweaters on black friday- but the cashier left this thing on it, so I have to go back…read moreand have it taken off. Other than that- love the sweaters!

Kohl's is my absolute favorite department store. They have great variety, good products, and…read moreamazing customer service. Just recently had an item break, went to the customer service desk, and was able to exchange it for a new item. The lines are never too long, and the staff is always very helpful. PS- if you have not done so sign up for their emails, and you will always save 20-30% more, even on top of clearance pricing.