Order active target 2 online said it was in stock at store only reason I ordered it 1 day go by…read moredoesn't say ready for pick up called store they never answered called corporate they said could not have on out of store had to wait 7 to 10 business days to get from warehouse in MO must be coming horse back so I canceled the order told it would be 14 days till I see money back in my account shame on Johnny morris don't worry Amazon will be happy to take my money at least the have real customer service

Arriving well after they closed and departing before they opened, I spent the night in the Bass Pro…read moreparking lot in my Sprinter van. I wasn't the only one here - a camper trailer, another Sprinter and a Class A were also here. It's way in the back of the shopping center so it was quiet despite being next to the Interstate. Hooray for Bass Pro and their support of RVers. While I didn't shop at the store today, it's this sort of thing that puts Bass Pro at the top of my list for camping gear or stuff I need for the RV. Two Gainesville PD were here chatting when I arrived. I have no idea if they patrol regularly. [Review 19894 overall - 1696 in Florida - 867 of 2023.]

I needed some hiking gear for my trip to the Smoky mountains upcoming and my sister suggested I go…read moreto REI. I ussually shop at other stores to get my outdoor wear but this place is unmatched. There is such a large variety for colors and lots of sizes available. I ended up getting hiking boots and base layers to keep me warm during my trip. This store is definitely on the pricier side but the quality of the items I bought are unmatched. The workers made sure I had everything I needed and were very responsive to me needing changing rooms or different sizes of boots.

I love REI stores and have been a co-op member for years. When I saw them building a store in…read moreGainesville, I was excited. I have visited twice so far while charging my Tesla after visiting Shands. I love how conveniently located it is, and I have been happy with my purchases. I respect and appreciate REI Gainesville's attention to safety including requiring people to wear face masks plus enforcing distancing and providing hand sanitizer. I think it's unfair that the negative reviews are people complaining about safety protocols. My experiences have been great. I was a little disappointed in the lack of selection in the cycling gear department, but overall there is excellent merchandise with very helpful sales associates. The quality of REI merchandise is high, and it is priced based on the quality. If you want cheap, I suggest going to a discount store where your gear will not last as long. My last visit I was especially impressed with the sales associate who checked me out. I don't shop much in person these days due to having leukemia, but the protocols were exceptional and I felt safe there. I will definitely return, and I highly recommend shopping at REI Gainesville!

They catch fish especially large mouth bsss in north central Florida…read more Hooks are strong and sharp and I like the patterns and the colors on the baits themselves.

Passed by this store several times. decided to stop in and check it out. They have a great…read moreselection of Airforce air rifles. It was a great learning experience as the old timer there was very knowledgeable and very friendly. No hard sell tactics at all. Nice not to be not pressured. This place is really all about customer service.

Service was almost nonexistent. Took 10 minutes to find any help. Selections were slim, and what…read morethey had was expensive. A gentleman from the golf department had to get someone on the radio to come over and help me. He called for help not, not twice but three times before I had to ask to see a manager. Once I asked that, man did people come over to help. Still complained to management, but they do not care.

Golf section employees are completely useless. They had two clubs in the simulation/demo room that…read moreI wanted to test and buy if I liked them. I asked the guy if it was ok if I took a few swings with them. He just flat out said "no". So I asked him why not. He said "there isn't a golf associate working". Ok bye!!! Just lost out on a potential $800 sale. Nobody ever cares if you swing their demo clubs but whatever....

Had a great time kayaking with Lars, yes like Mars but with an L…read more I was apprehensive at first as to how it was going to go since I have a very limited experience with kayaking. A few times in the past two decades with a few friends who knew what they were doing. It was going to be 4 hours or so on the river. The weather was beautiful and it was so wonderful to soak in all the greens surrounding us. Quite a few herons, osprey, and some kind of warbler. Very nice distance to drive from Gainesville and everyone in there kayak trip today was from Gainesville and they were all very nice. The drive to kayak destination and back in itself was a nice trip with change of scenery and getting out of town on a weekend to avoid the hussles and bussles of every weekend stuff with groceries and errands. Some people saw some alligators and were trying to point them out hiding but we didn't see any on the same trip! We are told that they don't bother people much in general:) When I expreeesed the concern about not being able to keep up with all other kayakers, my husband said that he would leave me behind and if an alligator has not gotten to me on the way back, he will bring me back home if I fall behind. Yes, he is the perfect picture of support!!!! Lars is very laid back and knowledgeable and easy to talk to and we learned a lot during this trip and would love to come back for more. It was such a fun great nature trip!!!!!

The place is long gone and shut down, he was a nice person , then the guy got caught up with the…read morepeople causing overtourism on our river which has contributed to the decline of the river and the area, so good luck with the one guy.

I needed valve caps for the wheels of my electric bike, as one was broken and the other was…read moremissing. There was one person finishing up a transaction, and before it was even over, one of the two workers asked how he could help me. I also needed a water bottle cage with my valve caps. As I stepped to pay, he informed me that they were FREE!! I know it just a little piece of plastic, but it always feels good to get free stuff! I have always been treated well here, and I am glad it is right on the 6th St bike path, because it is on my way.

Went to Goodbike for a part + attachment for my pretty old bike. That went well, quick and easy…read more Then they filled up my tires, without asking me first if I'd like the service, and charged me for it. If they had asked, I would've told them I had a pump at home, and am perfectly capable of using it. Obviously it was a relatively minor infarction ($10-$15), but I'm a 21 yo woman, already fairly apprehensive of going to a repair shop on my own. I was let down. Not sure what bike repair etiquette is, but performing a service without asking the customer and then charging them for it seems pretty inappropriate to me, no matter the SOP. My bike is fixed though, so that's nice.

Lucas Outdoors is where you want to shop for a kayak if you want above and beyond excellent…read morecustomer service as well as great products! My husband and I have been wanting to get a Hammerhead kayak and got in touch with Mr. Burns at Lucas Outdoors. Even though his company is on the western side of Florida and we live on the eastern side of Florida, he met us half way to help us save shipping. THE BEST CUSTOMER SERVICE!!! Mr. Burns was the most helpful, courteous, person I have met. He helped get our kayaks completely set up and ready to go as well as made sure we had them secured before heading home. I plan to buy from Lucas Outdoors in the future and highly recommend his business for all your kayak needs.

From the owner: Certified Hammerhead kayak dealer The only interchangeable…read moredrive kayak on the market

Tragedy struck my family as my father was failing in a nursing home. I decided to update my…read morecharcoal gray suit and head to MW to buy some pants. I asked them to help expedite, not knowing when it would be needed and I would be flying at a days notice. Same day, I got the bad news. I called back to MW and see if they could push the alteration faster. They obliged and it was ready to go a day earlier. I can't thank you enough for the help, you guys are fantastic.

Horrible horrile customer service!!! Had nasty attitudes like they didnt want to workread more