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Bealls

4.7 (3 reviews)

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Belk - June 2020: It needed an exterior pic

Belk

(7 reviews)

$$

I ordered sheets from Belk store on line. The sheets are size Queen and I wanted to exchange them…read morefor the Full siize. I brought the sheets into the Oak Mall, Gainsville. They would not come up on their computer. So the manager said, " We do not carry this brand" Just now while on line @ Belk, I see these sheets on line for sale. They are "Sweet Home Collection" I did not have a bill for I paisd on line with my valid Belk Master Card. There was no Card on file, no card of any kind. I paid off my purchuse on the phone. Card# last 4 1295. I need to hear from you please. Thank you, Sharon Wright

Worst customer service EVER! I had problems in the men's dept as well as the home dept. I asked to…read morespeak with the manager and he was very dismissive as were the clerks. Try to ask a question and they talk over you, in person as well as on the phone. I was told I couldn't use a belk coupon that was mailed to me because the item was a bonus buy even tho signage didn't indicate that it was. When I got home I looked it up online - no bonus buy! So I called them on the phone because one of the items I paid for was not in my bag and also asked about the coupon/bonus buy matter and a different employee told me it was probably because the clerk knew that if I used a coupon she wouldnt get as much credit for the purchase. "They track our sales, you know" is exactly what she said to me. What!?! That store sucks. Besides all that, it's a 2-story store and the escalator is always broken.

Bealls - deptstores - Updated May 2026

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