Went to this old navy for a couple of sale items they said that the items I picked up were online sales only. The other item that was supposed to be on sale had a store sign that said $10 they tried to charge me $22 had to walk them back there and show the cashier. Their sale items never ring up right. As for the online sale stuff the website says online and In-store pickup and after asking if they were really going to have me order online and wait two hours to get an item why couldn't they just ring it up correctly now, the girl reluctantly did but had an attitude about it. I had a chance to go to an old navy in a different city when I was out of town recently and when I told them that an item was on sale online they were like oh you want a price match, okay.. no bs, no attitude... so maybe it's just the Gainesville store? I think it's a shady business practice at the least to lure people in with fake sales then charge them full price. There's no telling how much money they have ripped people off for... I may shop at old navy again, I hadn't shopped there in years and just wandered in there and the clothes aren't that bad, patterns are hit or miss but overall if it weren't for the shady business practices I might go again but definitely not this store.
If you still choose to shop there, watch how things ring up, don't let them rip you off. Even it it has a sale sign in store they don't update that in their computer because I went two separate weeks thinking the first time was a mistake but it's not they are just shady. So sad that in a time like this old navy is ripping people off like that. If you find you've been ripped off take screen shots of the sales or photos in store and photos of your receipt and file a complaint with the FTC. There could be a class action lawsuit with this. read more