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Chula Vista, CA

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Marshalls

2.9 (68 reviews)
Open • 9:30 am - 9:30 pm

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One of my Christmas gifts ;)
Dulce R.

My SO loves this store and I came a few times during the holiday season insearch of those random gifts. The random finds are incredible. Unfortunately one day I came and there was literally a full shelf (3 shelves) of spray and cologne for men but I forgot the name.... unfortunately wasn't able to come back until a few days later and it was empty... the shelf had maybe a handful of the same cologne and sprays available. Staff mentioned they get shipments daily... but during the holiday season it appears these are hot commodities. Luckily the lines maybe long but go quickly, even during the holidays.

The blankets that were priced at 12.99
Tierha L.

My sister and I went in looking for a gift for our mom and as we found a blanket priced at 12.99, as we were being helped at the checkout the lady saw how cheap it was and got her manager involved saying that this isn't the price. They went to the back to find there were 4 others priced at 12.99 we waited 25 minutes for them to tell us we would have to be paying the price of 39.99 We were very upset because not only did it take time out of our day but the prices that were marked out there and displayed were misleading and they did not bother to even go down on the price for our time or for the misleading price.

You can see it's just dust from maybe it falling on the floor in the store and they just put it back on the rack
Melissa S.

I am an avid Matshalls shopper, however, I try to avoid this location at all costs. Three days ago, I purchased a bunch of Christmas gifts for my grandchildren. One of them was a Timberland jacket for $34.99. After consulting with my daughter in law, she suggested I get a side up as my grandson seems to be growing faster lately. I come back to marshals this morning to try to exchange the jacket. However, they didn't have it in the size I needed so I decided to do a return. They wouldn't take the return door to some type of dust on the jacket, which was in the same condition as I bought it, since I have never taken it out of the bag. Unfortunately I had to deal with the most rude supervisor I have ever encountered in any department store named Anna Y. Now I remember why I avoid this location at all costs and will take the drive all the way up to Mira Mesa instead. Horrible customer service from Anna Y. She likes to argue and be rude and roll her eyes.

Marc Jacobs mascara
Maritess C.

I came here to see what they had. Not much. I went to the beauty section and found only a small Marc Jacobs mascara for $4.99. My daughter found another bath bomb for $2.00. That's all I ended up buying. I hardly find anything at this location. I prefer to shop other locations. When I got to the register, the lady was really nice. She rang me up quickly as the lines can get long here. They had a lot of stuff on clearance but stuff sells out fast as the cashier was telling me. Aisles were clean and organized. Not too messy at this store. I definitely saw a lot of people shopping here. Plenty of parking in front but traffic coming in and out can get crazy so be careful. Cars fly by this location. Maybe I will come here early to see what they have to offer in the beauty section. I definitely love looking for affordable high end makeup. Maybe I will have better luck next time.

Effin gorgeous love MK!

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9 years ago

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9 years ago

Great environment, good product, and excellent customer service. Close to everything, I love this store.

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15 years ago

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8 years ago

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13 years ago

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8 years ago

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9 years ago

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14 years ago

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13 years ago

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16 years ago

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13 years ago

Worst customer service! Susanna was a store manger with a very short and unresponsive attitude

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11 years ago

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12 years ago

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16 years ago

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9 years ago

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13 years ago

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13 years ago

The store is always trashed. Hire morw people. There not even that much cheaper than a name brand stores

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11 years ago

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8 years ago

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8 years ago

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15 years ago

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10 years ago

Love this place I just wish they didn't switch out their stuff so much. Other than that it's pretty organized!

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12 years ago

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8 years ago

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15 years ago

Lines are long and some clothes is way overpriced.

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10 years ago

I buy a pair of pants and especial the manager did not respect the price that is according erred. And me me feel bad. As if had changed.

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11 years ago

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Page 2 of 2

Ask the Community - Marshalls

Review Highlights - Marshalls

“My Mother and I went into Marshalls and got the sweetest, patience, kind, polite cashier #2 thanks for your help.”

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Ross Dress for Less

Ross Dress for Less

1.7(61 reviews)
1.4 mi
•$

I'm not much of a Ross girly, but my friends do like shopping here so I end up browsing around with…read morethem! lol I can never find anything I like clothes wise, but I do come in from time to time for notebooks, mugs and house items. Great for making housewarming gifts, surprise gifts, work gifts or rare mugs/finds! One main thing that actually has drawn me in is the shoe section ! I love seeing all the new heels and sandals that come in, so I tend to stick to the that area if I am ever here. This location I actually scored some cute sandals! Prices are fairly good. Some items feel like a good deal, while others seem a bit overpriced. Lines can vary at times. One day they might be wrapped around the store and other times you can just walk right up to the register and pay. Staff was really nice here and parking lot is never an issue.

I came in here to look for a new shower curtain for one of our bathrooms. They had a good selection…read morebut I was not able to find what I needed today. Instead, I ventured over to the wall art area. They have a vast collection of wall art. This location has many 2-pack wall art ensembles, which makes it nice to shop. The area rugs go quickly here, because the pricing is so good. The selection is decent but good of you are shopping for the holidays refresh in your home. I found A LOT of bathroom items here, just not the exact colors that I need. The staff is good, and my checkout only took me about 5 mins from getting in line to completion out the door. Overall, good location to visit in the night time hours. They are open until 11p weekdays.

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Ross Dress for Less
Ross Dress for Less
Ross Dress for Less - Wall art selection, gold is the new seasonal look

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Wall art selection, gold is the new seasonal look

Kohl's - Kohl's Otay Lakes Rd, Chula Vista, CA

Kohl's

3.2(93 reviews)
5.1 mi
•$$

There's currently a lot of cute spring clothing for adults and children at Kohl's Otay Lakes Rd,…read moreChula Vista, CA. I like this location because it's always clean with good customer service. There's plenty of parking and it's walking distance to Jersey Mike's, Krispy Kreme Donuts, Epic Wings, and Mexican Restaurant Héctor Mariscos. Happy Yelping :)

I ordered a humidifier online, received 8-14-26. I was disgusted because you could tell it was…read moreused. There were yellow stains on the inside of the humidifier and the box should have contained 3 wicks, but there was only one. I returned it the following day. They gave me a refund and $15 kohls cash. On 8-17-26 I attempted to order something else online, but the website would not allow me to use the Kohl's cash as the area was grayed out. I contacted Kohl's customer service, they said the number on the kohls cash is invalid and instructed me to go back to kohls (Eastlake) to have them issue a valid one. On 8-17-26, I went to Kohls. The Manager, Adrianna, scanned the skew on the back of my kohl's cash and said it's valid and has $15 to use. I explained that I was unable to utilize the kohls cash. She suggested that I enter the number manually. I explained the area is grayed out. I asked her to issue a valid one so I can order online. She said she can't do that since it's from a retuned item. I said the only reason I returned the humidifier is because kohls sent me a used one. Frankly, I was shocked that kohls did not bother to check the item before they ship it. Adrianna did not offer an apology for the disgusting humidifier or the inconvenience of having to return to the store once again, without resolving the issue. Their own customer service department stated the number on the kohls cash is invalid. Adrianna did not resolve the issue and was unapologetic. I submitted this same review on Kohl's website, but they would not post it. I took a screen shot of their response.

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Kohl's - Kohl's Otay Lakes Rd, Chula Vista, CA

Kohl's Otay Lakes Rd, Chula Vista, CA

Kohl's - Kohl's at Eastlake

Kohl's at Eastlake

Kohl's

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Chula Vista Center - July 2023

Chula Vista Center

2.9(90 reviews)
2.1 mi
•$$

Of the many malls that have been wuth the nant years of hustory from when the shopping center was…read morethe Chula Vista Mall than it was changed over to the Chula Vista Center for the center hsd alot of older stores from the early 60s. When the mall was firzt dezigned the businesses were developed in the late 50s the business property was owned by the Kimba group that was developing the many areas of Hst. Chuka Vista Center is one of the malls tgat when you enter the mall with galf of the restaurants that you can find the wide selection of fast food and the Starbucks Coffee with the Rubios Tacos. With the Center you can find nany of the clothing atores to Spencers to the AMC Theater tgay was the Reading Theater. For the prices at the nall you could go to the Macys Dwpartment findibg great aales and the many special sales they have. There is the Burlibgton Coat Factory the two level clothing store that you can buy things for the damily and clothes for the kids and the wide selection of the mens suits and sports wear. One of the bezt things they have is the security that helps as the concierge yet they help with keeping the mall safe. As a Yelp Elite Reviewer the Chula Vista Center is obe of the many malks that ia under the Simon Westfueld Malks that with the many stores you can find the best deals in a family mall.

I've been coming to the Chula Vista Center AMC for almost three years, and the escalators leading…read moreto the second-floor theater have been broken for nearly that entire time. At first only one side was out of service. Now neither escalator works, yet the same apology sign has been sitting there for years. What's even more frustrating is that the nearest regular staircase is gated off, forcing everyone to use the stationary escalator steps or walk towards the north side of the mall. Escalator steps are steeper, taller, and can be slippery, making them much more difficult to navigate, especially for seniors, people with mobility issues, and families with young children. Yes, there is an elevator, but it's farther inside the mall and not conveniently located for people simply trying to get to the AMC. I see people struggling on these stairs every time I visit. What I don't understand is how the mall continues investing in new development while neglecting basic infrastructure that's already there. New restaurants and new construction are exciting, but before expanding even further, Chula Vista Center should invest in maintaining the property people already use every day. Functional escalators to one of the mall's biggest attractions shouldn't be a luxury. Three years is an unreasonable amount of time to leave both escalators out of service. If repairing them isn't possible, then at the very least open the regular staircase on the south side so people have a safer way to access the theater. Do better. This has gone on long enough.

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Chula Vista Center - July 2023

July 2023

Chula Vista Center - July 2023

July 2023

Chula Vista Center - Starbucks July 2023

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Starbucks July 2023

Ross Dress For Less - Getting self check out

Ross Dress For Less

2.0(56 reviews)
3.1 mi•Otay
•$$

I may be a little generous with my stars I was vastly underwhelmed with the service. I will say…read morethat the line was a mile long and they did a GREAT job moving the line. I had 2 things on my list and I suspect if I could have found an employee in the shoe department I may have walked out with both items checked off my list. I could not find a pair of shoes that fit all my criteria, size, style, color, quality, brand, and to an extent consumer reports if I haven't heard of the brand. I left shoeless unless you count the ones I walked in with. Along those lines I saw an item that wasn't on today's list because I didn't think to put it there was a little thing to transport my guitar picks. (They are custom picks I use as special souvenir business cards - not to be confused with my everyday business cards) Anyway I found a set of nail clippers in a cool keychain type setup, the the mail clipper holder would be perfect if I could get rid of the branding. There was a set that had no clippers so I figured they'd give me a huge discount. I searched for someone to help me I sound someone that didn't understand my American English and in perfect English told me so. After this happened twice I gave up and hoped my cashier spoke English and could help me out . She could and she couldn't. I'll give her credit she tried but the best she could do was knock 10% off. Since the most important part of it was missing I felt 75% off was fair. Let's just say I walked out of the store with one item checked off my list,a 2 star review. As a 70 old year main with slight mobility challenges I didn't really feel safe. the place was cluttered with boxes, merchandise and customer all tripping hazards. I'm not sure I want to risk coming to this Ross location..

This location has got to be the most busiest, people all over the place, best priced items, fully…read morestocked, large variety, unorganized shelves, clothing racks too close, and the longest register lines of all Ross I've shopped, in southern San Diego. The one thing I must say, staff at the registers are quick! Thank you! Parking lot can get full. You might see homeless people walking around parking lot. Security guards are now checking receipts before exiting the store, just like Costco and Walmart. Not a had thing but can be annoying. I only shop at this location because it's several miles from my home. Otherwise, I would go somewhere else that's calmer and not so busy with people everywhere.

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Ross Dress For Less
Ross Dress For Less
Ross Dress For Less

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Marshalls - deptstores - Updated October 2026

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